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IN APRIL OF 2013 WE PURCHASED A SET OF WHASHER AND DRYER AT LOWE'S IN RIVERVIEW, FL. IT TOOK THEM A WHOLE MONTH TO DELIVER AND INSTALL. THEN TWO MONTHS AFTER THE INSTALLATION, OUR HOUSE WAS SUBMERGED IN WATER, FROM BASEBOARD TO CARPET,FROM LAUNDRY ROOM TO LIVINGROOM,...
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2 comments
Anonymous
#728212

One problem at one store does not mean all of Lowe's people, products and services are bad.

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Review
#450133 Review #450133 is a subjective opinion of poster.
Loss
$2600
Went to purchase about $7K in custom cabinets from Lowe's. Spent a long time designing and putting it all together. Got to the register to check out utilizing checks provided from my bank attached to a line of credit that is more than sufficient. Lowe's runs the...
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4 comments
Anonymous
#1320326

It's time for Americans to start utilizing the mom and pop store rather than paying Lowes to hire H1B card holders (immigrants) and utilize India for all their call center issues including your credit cards & billing. I have always preferred Lowes over Home Depot but now they both are on my do not shop list.

I guess now when I need new appliances and other hardware items it will be the smaller non chain store. So much for being an American when the big stores prefer doing business in India.

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Review
#450009 Review #450009 is a subjective opinion of poster.
We love your store and spend quite a bit of money each year on rental property renovations. My husband frequently attempts to place most of these orders online to 1) SAVE TIME - the ready for pickup option is great! and 2) SAVE MONEY - by trying to go through the...
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1 comment
Anonymous
#747001

Has nothing to do with Upromise. The regular website has the same issue, still.

Review
#449880 Review #449880 is a subjective opinion of poster.
woman at return desk was extremely rude,I purchased several items at another store and one of several were marked down due to a coupon,one mind you.there were others bought ,anyway I figured my time is valuable I"m a busy contractor. so I bought a new fan just to match...
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3 comments
Anonymous
#723015

Of course its her job to check your receipt. Just because you act like an *** doesn't make you special.

You can tell by the tone of your post that you feel like you don't have to play by anyones rules but your own.

If the 3 hours of you life are so important to you, why are you spending more time posting to web sites? :cry :cry :cry :cry

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Review
#449841 Review #449841 is a subjective opinion of poster.
Loss
$250

Lowes in Dublin, California - Customer service

Forget about getting anyone to help you at Lowe's store in Dublin. It's obvious the employees are there to just collect their paychecks. They don't care if you're waited on or not. When you ask for help,they take their time responding. One employee stated, " do you know how frustrating of a job this is for me?" after I told him how frustrated I was in getting help. You ask for a manager to speak with and the manager doesn't even show up. You give them your phone number to call you and they still don't call. I'll spend my hard earned money somewhere else.
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Review
#449599 Review #449599 is a subjective opinion of poster.
I have been a Lowe's credit card holder for almost ten years, and as a general contractor, I use it all the time. I make big payments every month. Last month, my assistant made an online payment for me. When my account did not register right away, she made another...
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2 comments
Anonymous
#1011131

Lowe's has been nothing but a PITA to me when they first decided to change my payment due date(from the 15 th to the 1st), then jack up my interest rate to over 24%! When I asked them "why", they essentially said "because we can!' I am a contractor, who has made several thousands of dollars worth of purchases from my Local Lowe's store (located in Camden, Delaware)over the last eight years or so.

When they did this, I paid off my balance, cut up my card and have vowed to never shop with them again! I will keep my account open as long as possible so I can reap the benefits of my long association with those clowns.

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Review
#448843 Review #448843 is a subjective opinion of poster.
Tags
  • Lowe s Credit Card
Bought a Bosch dishwasher on 9-15-13 with installation which cost 109.00 . After washer was installed I received an email promotion from Lowes giving free installation with Bosch dishwashers that started 9-18-13 . Lowes would not honor this to my purchase because of...
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5 comments
Anonymous
#720902

You've got to be kidding me. It does not matter how much money you spend, why does that make you feel entitled to get a free promo days later.

I work for a vendor and we don't even find out the promotions until the night before it is launched in the stores. The store or vendor does not have to "pick up" the tab.

It's just ridiculous.You should be ashamed of yourself for this complaint.

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Review
#448619 Review #448619 is a subjective opinion of poster.
Loss
$109
Tags
  • Installation Promo
On August 5, 2013 I contacted Lowes warranty department because my tractor stopped working properly. I had bought a Troy Bilt 25 HP 50" Husta tractor from Lowes on July 15, 2012 and also purchased an extended 4-year warranty which cost $329.97. The Tractor's deck had...
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15 comments
Anonymous
#1714193

I was thinking of buying the extended warrenty. Not anymore. Thank you.

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Review
#448462 Review #448462 is a subjective opinion of poster.
Loss
$3000
Tags
  • Lowes Bad SERVICE
  • lowes extended warranty
  • Lowes executive support
  • extended warranties scam
WENT TO LOWE'S TO GET SOME THINGS. WENT TO CHECK OUT. AND WAS TOLD THE VETERAN'S I.D CARD I GOT FROM MY COUNTY clerk's office was no good. that i had to have one from the veteran's dept. i told them that that card was only for those who sign up for veteran's health...
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1 comment
LTCC
#719633

Gone are the days of Veteran's discounts.......just a fact of life...best get used to it or find some place else to shop

Review
#448298 Review #448298 is a subjective opinion of poster.
Tags
  • NO VETS DISCOUNT

Update by user Sep 21, 2013

Lowes has contacted me regarding my issue. My bank card has been credited the amount.

Shipping for my product will be refunded because it was not in there local store as noted.

The local upper management is helpful. Receiving an email stating they are proud of their...

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2 comments
Anonymous
#721055

Being an "educated woman" you sure ramble on. You start with a racist comment and ramble on first saying that it is your Lowes credit card then your bank card. It is so obvious that this is a bogus post and that you have no idea of what you are talking about.

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Review
#448270 Review #448270 is a subjective opinion of poster.