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Lowes - Flooring Products

Installer's very professional and kind. Wood product was acclimated, moisture test was done. Installer proceeded to open boxes and found bowed wood. Changed wood to be installed x 3 times now with wood product being junk!!! When purchasing wood I felt the girl just wanted to sell me the wood. Wood product should be inspected before leaving warehouse (opening at least 3 boxes). Very frustrated! Thank you to the head installer who didn't just go ahead and install the junk product to make his money. Honesty goes a long way. I will not refer Lowe's to anyone. I will refer the installer for side jobs.
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Author
Loss
$200
Review #394065 is a subjective opinion of poster.
0 comments

Lowes - Floor install screwup

Summurized Lowes 767 of Fayeeteville nc installed a floor in 2010, hired the contractor job was done wrong. redone in 2010. in 2013 it was discovered the contractor did not do what was specified in contract due to another floor issue were the laminate had to be removed. Lowes has refused to accept his responsibility. will not cover my claim they stae 1 year one installation for a warrenty. but if you cannot see the work? how do you know it was done wrong. I have had and installor check this. This current install is botched. i cannot repair what neede to be done. Lowes has bounced me around and only returned one call. That was to tell me it is my problem not theres. FGodd customer care after I have spent almost thrity to forty grand at this store.
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Author
Loss
$1626
Review #393970 is a subjective opinion of poster.
5 comments
Lowes - Faulty installation
I hired Lowe's installer to install our dishwasher, the installer didn't tighten the nut to the dishwasher and it resulted us losing our kitchen,dining room wall and carpet. This was a slow drip that dripped for some time, dripping underneath and towards the...
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Anonymous
#950684

I will start by saying that it sucks that the connection line dripped after installation. However for a slow drip to cause over 12k in damage I have to wonder how long you let...

Author
Loss
$7000
Review #393565 is a subjective opinion of poster.
1 comment
I bought a gas dryer on saturday 3-9-13, and was told they had to order it which was fine with me. I was told that they would deliver it on tuesday 3-11-13. On monday lowes called and said they couldn't get the dryer at that time but would get it by saturday but...
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Anonymous
#629744

I am so glad that you do not make mistakes.

Author
Loss
$116
Tags
Review #393291 is a subjective opinion of poster.
4 comments

Lowes - Customer service

Very Poor Human Resource practices.As i waited for my first interview,a young man who just came out of the office i was about to go in, went to what i saw as his second interview.The problem was he(2nd interviewer) was grilling him with questions in front of all the rest of us (8 in all).In one big wide open room with 2 lowes employees on computers.I was just there for seasonal work,as i am 59 and retired.But for all the young peolple to put up with this was very unprofessional.Then when i got in there they started asking me all these off the wall ????s.This was Bull----!!!I was in a union fo 30 years .this is why they have unions.I wanted to expressed this to them ,but i just bit my tongue & said i was not interested in working there.Sorry youg people.i have a 19,20,22 year old .Thes people who get these jobs in HR eiher are ---holes or the forgot when they were interviewing for employment>or they come from a silver spoon.
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Author
Review #392797 is a subjective opinion of poster.
1 comment

Lowes - No Help

WHAT A JOKE LOWES IS. I went up there yesterday to get a small pluming item, waited for 25 minutes for someone to come and help me and no one showed up so i walked to the service desk and asked if someone could help me in that department, They called someone and she said someone would be right back to help me, I go back and waited for another 30 minutes and no one showed up so i bought what i thought would work, paid for it and drove all the way home to find out it didn,t work, I drove back to Lowes waited for 15 minutes to return it and decided to go to a place i passed 3 times on my way to Lowes The True Value in DuBois. I walked in and a guy asked if he could help me as soon as i walked in the door. I told him what i needed, he walked back got it for me and i was out the door in 10 minites..and it was half the price as Lowes.
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Author
Review #392769 is a subjective opinion of poster.
0 comments
We have a garage door opener installed by Lowe's. We found the installation guy put the opener in a different position than our old one and it sounds wired after the installation. But we let the guy go since it works at least. After three weeks, the door could open...
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Author
Loss
$300
Review #392487 is a subjective opinion of poster.
8 comments
***SCAM ALERT*** My mother69) and grandmother(96) were scammed by Lowes Longview Tx window dept/installers. They installed 13 windows in there 1958 house, and over half the windows only one lock locks. All are off center and sag on one side. Every window frame has...
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Anonymous
#860198

It always amazes me how people blame everyone else for everything. There would have been a contract signed before this job was done. Did anyone read it? Ask any questions? Hav...

Author
Location
Longview, Texas
Loss
$4470
Review #392152 is a subjective opinion of poster.
3 comments
I paid for special order maple flooring. Lowes delivered oak & maple mixed boxes in the rain. Installer put down mixed flooring in living room before realizing it was two different kinds of wood. All had to be ripped up and started over. Now installer on another...
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Anonymous
#621061

You should have hired a professional installer. First, they would have spread the flooring throughout the room to acclimate to the environment it was being laid in. At this po...

Author
Location
Hot Springs, Arkansas
Review #391212 is a subjective opinion of poster.
4 comments

Lowes in Boise, Idaho - Bait and Switch

I signed up to the hyped-up advertisements to defer payment interest free for a few months. They signed me up to an account that did not do that. They won't change the account to the correct one - claim they can't do it. That means they don't really want to honor their offer. xxxxxxxx xxxx xxxx xxxxxx xxxxxxxxxxx xxxxxxxxx x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x x
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Author
Location
Boise, Idaho
Loss
$200
Review #391195 is a subjective opinion of poster.