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Just left local Lowe's, the paint department has young girls no very friendly and do not know the products.I wanted a floor and porch paint tinted, she said I could only have what was on the chart. The chart stated that it could be tinted with any Valspar color. This...
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3 comments
Anonymous
#681941

I worked at Lowes, a very short time, until I could get another job in the previous industry I worked for. There was one department I was completely qualified for.

There is hardly any training and no cross training. They would randomly put me in the paint department because the paint specialist went to lunch, went home, etc. I'll be truthful and say I probably messed some things up, but I always take responsibly. I didn't like working for a corporate company and mistreatment of employees.

Went back to a small company who does not micromanage. It's unfortunate, but they have employees who cover a department that are not qualified, someone has to do it, Lowes is usually short staffed, especially in the evenings.

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Review
#429890 Review #429890 is a subjective opinion of poster.
On July 4th in the evening our whirlpool dryer broke - no heat. We purchased the dryer for $673.20 on 10/4/08, model #WED8300SW. Along with the purchase in good faith of them standing behind their product, we additionally purchased a 4 year extended warranty for...
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1 comment
Anonymous
#693796

I can assure you that you are not the only wallflower at this dance. I used to work for an appliance company.

They have a real hard time finding competant service repairmen because in contract corporations will only pay about half of what it costs us to hire a service repairman. My ex-company had to hire a person who's job was to call thousands of SRC's asking if they would join. Only 1 in 20 would even entertain reading our contract.

If you want my advice, buy a used machine at a garage sale (50 bucks) and hire a local independant service repairman to fix it if it even needs repair. Most people throw away good appliances because of a operating error.

The SRC will charge 175 dollars plus the part.

Your clothes will never know the difference and you'll have more cash for clothes! :zzz

Review
#429817 Review #429817 is a subjective opinion of poster.
Loss
$450

Lowes Foods

Moved here three years ago from neighboring county.Thanks to bad economy food prices have gotten ridiculous. Lowes Foods in Mountain View south of Hickory NC is the worst. They must have done some kind of research and found a lot of high income retirees in the area. They draw you in with sales and except for those items you can not afford anything. Everything is almost double price. A 3.00 item in any other store costs at least 5.50 and in some cases more. The prices are unaffordable and you would think the government would regulate such none sense. The only people you ever see are parked in the parking lot?. Must be in neighboring stores. Maybe this will right itself.
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2 comments
Anonymous
#681946

Knowing this is in the wrong complaint area, you should shop somewhere else, problem solved. And why would we want to regulate just another thing.

They have too much control in the first place.

Anonymous
#681457

Once again, you posted in the wrong section.

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Review
#429712 Review #429712 is a subjective opinion of poster.
Loss
$1000

Update by user Jul 15, 2013

Lowes Foods not hardware.

Original review posted by user Jul 15, 2013

Moved here three years ago from neighboring county. Thanks to bad economy food prices have gotten ridiculous. Lowes Foods in Mountain View south of Hickory NC is the worst. They must have done some kind of research and found a lot of high...
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1 comment
Anonymous
#681102

You may want to repost this on the Lowes Foods complaints, not the Lowess Home Improvement complaints

Review
#429588 Review #429588 is a subjective opinion of poster.
Loss
$1000
Tags
  • Lowes FoodHigh Prices
We paid a lot of money to Lowes to have wooden fence installed. Their installers, from 75 miles away, showed up three hours late with a nail gun and an electric chainsaw. They eyeballed and lopped off the posts with the chainsaw. They pulled the old posts and left...
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2 comments
Anonymous
#1208207

Wish I had seen these posts before I had install our fence at our new house. Took them almost 5 months to finish and it looks like a child put it up!! I used my lowes card and got 6 months interest free...what a joke when they charged me in April but didn't complete the crappie job until the end of August!!

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Review
#429536 Review #429536 is a subjective opinion of poster.
Loss
$1000
Tags
  • Fence from Lowes

Lowes appliance installation (not)

I, recently, purchased a gas stove from Lowes. I paid $36.00 for Lowes to do the installation. The installers connected the stove to the gas supply, turned on the gas *** and informed me that there was no gas coming out of the line. They departed after that. I had the gas company check the meter. They informed me that gas was coming through the meter. Following thorough and time consuming investigation, it was discovered that the Lowes installers, in order to adapt their 3/4" supply line to my 1/2" gas *** used a reducer fitting. Problem is the reducer fitting had female FIP threads and the gas *** was a male, flare fitting. In order to make this improper connection, they wrapped the threads with an abundance of Teflon tape and, on top of that, they brushed a bunch of pipe thread sealant on the threads. End result: all that tape and pipe thread sealant clogged up the gas ***. This is installation work at its absolute worst. Do not use Lowes installers, under any circumstance!
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1 comment
Anonymous
#679392

Your installer does not apply to all...so don't harp on the who do not use Lowes installers, you got a lemon...your installer doesn't install for all 1,000+ Lowes stores

Review
#428704 Review #428704 is a subjective opinion of poster.
Loss
$36

Two appliances bought at Lowes, cant be fixed for less then 1500.00

New refrigerator, less than 10 years old, compressor went cost $800.00 JennAir gas range, computer went cost so far $700.00 I had my mothers refrigerator for 20 years, redid my kitchen and bought all new appliances, took out the 4 year warranty, warranty is out, now all appliances are a piece of ***, all the repair men said do NOT buy at LOWES My husband is disabled we are retired and on a limited income. Can't afford to fix them now out of gas range and refrigerator. I will never buy at lowes again. lowes does not stand by their products
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3 comments
Anonymous
#679587

What difference does it make where you bought the appliance? Do you really think the JennAir appliance you buy at Lowes is different than what you buy elsewhere?

If it's the same model # there is no difference between Lowes, Home Depot or your local appliance store. The repairman was probably from a local appliance store and just trying to get you to buy the products from his store. You need to stop blaming the retailer. They didn't make the product.

The sales reps from the appliance manufacturers will tell you their products are made to last 10-12 years.

The refrigerator you had that lasted 20 years was made at a time when products were made to last. Consumers don't want to pay the price for quality any more so don't expect your appliances to last forever.

Anonymous
#679489

Ugh. They don't make things like they used to.

People want the high quality items for a low price. Sorry...can't have it both ways. Both Chinese made pieces of ***, I'm sure.

But that being said, how the *** is it Lowe's fault if something breaks after ten years?

I'd say you got your money's worth. Go buy new appliances, bro.

Anonymous
#679463

Why is it Lowes fault??????? They did not make the refrigerator and stove.

My $300 baby monitor *** out on me after its warranty, but I didn't blame BabiesRus. My Roper dryer *** out on me after 10 years, well after the warranty, I didn't blame Lowes. And my Whirlpool dishwasher is crapping out on me now after 1 1/2 years, after the year warranty, I'm not blaming Lowes. If you bought these same appliances at Home Depot, HH Gregg, Sears, etc, would you blame those store???

Shouldn't you be complaining on JennAir and the manufacturer of your refrigerator??? Shame on you.

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Review
#428700 Review #428700 is a subjective opinion of poster.
Loss
$2000

Lowes in Plano, Texas - Extended Warranty run around!

I bought my husband a $600 grill 2 years ago & did purchase the extended warranty! Well it's falling apart...called Lowes store #2884 who put me through to the extended warranty dept. They told me to call the company Char-Broil who makes the grill, get ALL of the part number/quantity info & call them back they in turn would send me parts to FIX IT MYSELF! So ok I got all of the requested information & called back. They were to send me parts in 7-10 business days. A week later I get an email stating they are just going to send me a gift card to buy a new one! COOL! Well I follow up on that email 2 weeks later when I still had not received the gift card only to be told they were sending a check instead because they didn't have the store number I purchased the grill from! Pfshhh! Ok! Well 2 more weeks still had not seen a check! Follow up AGAIN! To be told well we have to put a stop payment on that one & send you another! Which takes 21 more days before we can send you another. This has been going on since May 25th & is still not resolved!
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Review
#428606 Review #428606 is a subjective opinion of poster.
Loss
$639
Tags
  • Char-Broil Grill

Lowes in Dayton, Ohio - *** customer service

I purchased a ceiling fan and a light to have installed in my kitchen. We bought them on Monday. The installed sales dept. called that day and said our installer would call by Wed. When I had no call on Wed., I tried to call into the dept. but was put on hold for 15 minutes without anyone ever answering the phone in the dept. Then Thursday morning I called the store again. A very nice young man said I should have gotten a call already and he would take care of it. Eight hours and no call later, I called again. This time the woman on the phone gave every excuse out there, first blaming the contractor and then blaming her co-worker in the office. At 9:42 p.m., I got a call from the contractor. He cannot install them until next Thursday--10 days after purchase. I should have just hired an electrician on my own, but I thought by setting it up at Lowe's I was saving myself some hassle. Clearly that is not the case!
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Review
#428548 Review #428548 is a subjective opinion of poster.

Lowes does not stand by their service and replacement policy

November 2010 I bought a frigidaire refrigerator with the freezer on the bottom. The top and the bottom both have icemakers. Model # LGUB2642LFO. In the first year the icemakers broke. Yes, both of them. The electrical board had to be replaced. Next year the same thing happened. The electrical board was replaced again. Then the icemakers stopped again. The water tube was replaced, the lining around the door was replaced and some other parts, that took three seperate calls to Lowes within a few weeks time before it was fixed which counted as 1 service call according to Lowes because it was the same problem I called on each time and one month had not passed between calls. Within a few months the ice makers stopped again. The service man came out and made some adjustments and said this model is known for this particular problem. But since there were no parts replaced it did not count as a service call. It now stopped working again. I called lowes again. We are now 2 years down the road. I requested a replacement. By some act of God the icemakers just started up again on it's own. In the mean time I called Lowes to see where we are on my replacement. I told them it just started again on it's own and they said that since I haven't had three completed repairs requiring parts, ( it only counts as one repair if you call with the same problem within 30 days) I do not qualify for a replacement. The supervisor agreed that even he would be unhappy with a refrigerator as unreliable as mine!
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Review
#428452 Review #428452 is a subjective opinion of poster.
Loss
$1800