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Lowes in Bay Saint Louis, Mississippi - Refused Venerans Discount

For several years I have been pleased to shop at Lowes. I have been using the same debit card all of those years for both business and home purchases at multiple Lowes stores. This time, Sally declined the discount because my debit card had a business name on it. I explained that I use my business account for both home and business purchases and only use the veterans discount for home purchases. She did not believe me, therefore labeling me, a decorated veteran, unscrupulous. I put it to her that I could easily withdraw cash from an ATM with my debit card and make the same purchase, thereby circumventing their policy. She agreed to honor the discount if I did this. Whose the unscrupulous one?
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3 comments
Anonymous
#671713

Veterans complain more than anyone on here... You people are the most self entitled bunch I ever met...

"Oh poor me denied my 10% DISCOUNT! WHAT IS WRONG WITH THESE COMPANIES!

I JOINED THE MILITARY SO I WOULD GET MY 10% DISCOUNT!" Seriously, you should be embarrassed for taking the time to cry about this online. I asked a co-worker who is in the army and he says people like you are a disgrace to the people who are in the military.

Anonymous
#671440

I get tired of "decorated" veterans *** about not getting a discount. If what you served for was to get a discount I feel sorry for you.

Anonymous
#671154

Bull *** you probably didn't have a military ID

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Review
#424409 Review #424409 is a subjective opinion of poster.
Loss
$48
Tags
  • Refused Veterans Discount

Lowes not honoring rebate

I bought a expensive dryer online at Lowes on 3/2/2013 order number 295135225 Total price was over 840 dollars. It was a Maytag Dryer -Model Med 7500 YW . A rebate was offered if you bought an appliance over a certain amount however they refused to honor the rebate.They rejected my rebate and did not send me notice. I only found out about calling them I will never shop at Lowes again. ( By the way the Dyrer is recommended but buy it at Home Depot -it had a lower price at Home Depot . I bought it at Lowes because with rebate it would have cheaper
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Review
#424307 Review #424307 is a subjective opinion of poster.
About two weeks ago I bought a fridge they told me it would be a two week wait on the delivery so today it was suppose to be delivered from 12-3 okay took off work to make process easier took old one in garage so pick up would be easier. Well 3 came and went I called...
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5 comments
Anonymous
#695522

I bought a wall oven from Lowes and was told it would be 2 weeks before it gets here and at the same time the employee told me that it may be here before then but cant give me any definite date. Once the item arrived at the store I was then told that it would be delivered on the date I requested but no time frame.

This really sucks have to *** from work and sit around all day waiting.

When it comes to deliveries I prefer shopping at Home Depot.At least you get a date and time or approx. Very inconvenient delivery process that Lowes have.Wish I could have found the item at Home Depot.

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Review
#423994 Review #423994 is a subjective opinion of poster.

Lowes in New York, New York - Corporate

Once again Im having issues with our replacment Garden Treasures cabana top, by the way 2nd one this summer!!!! And have had to buy new every year since we purchase this 600 dollar item from you! If your going to offer replacement parts at least sell the public the same one that came with their product~~~We could have built a nice wooden cabana off the back of our home with the money we have spent on replacement parts for this *** cabana~~ We were satisfied at first until we had to start ordering a new top every yr~~~~~~~~~ Make it right~~~~~
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Review
#423666 Review #423666 is a subjective opinion of poster.
Loss
$400

Lowes in Coral Gables, Florida - Lowe's

I tried to enter the "Guest Satisfaction Survey" and could not get on to the www.lowes.com/survey. It takes you to about 30 - 50 other sites but not to the lowe's survey. Is this just a trick to waste your time trying to search for this survey? Why not make if easier to enter the survey if you are really serious about giving away $5,000.00. Lowe's must not want to hear what people are trying to tell them about their stores. I hope they get enough complaints to change the site to enter the guest satisfaction survey for a chance to win a $5,000.00 gift card (to spend at Lowe's).
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1 comment
Anonymous
#675433

I'm pissed about this too, but it's not Lowe's fault. All the other sites have overridden the official Lowes site and you just can't get to it. I'm not sure how this gets solved, but I found "pissed consumer - lowes survey" first and still can't find the official lowes site.

Review
#423447 Review #423447 is a subjective opinion of poster.

Lowes in Bloomsburg, Pennsylvania - Drunk on the job

I was in my local Lowes the other day in Bloomsburg because I wanted to buy some new flooring for a few rooms in my house. I go back to the section and start looking and wandering around. After a while I found some help from a guy. After only a few moments, I can tell that he was drunk. I don't care what kind of job it is, one does not do stuff like that before or during a shift. Was going to buy for three rooms, but because he was so all over the place I just decided to leave. Lowes needs to get a hold of their people before I would ever decide to go back. They lost a customer that day that would have spent thousands.
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2 comments
Anonymous
#669898

Quick to judge. There are plenty of disabilities that can make someone unstable. Unbelievable.

Anonymous
#669087

How could you tell he was drunk and what do you mean he was all over the place? I have known people that drink from the time they get up in the morning until they go to bed at night and you can't tell they are drunk.

This man could have had some kind of nervous habit, that was making him act a little different.

One more thing, if he was acting drunk, don't you think his supervisors would have noticed it, and sent him home or something?

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Review
#423030 Review #423030 is a subjective opinion of poster.
Loss
$10000

Lowes in Pittsburgh, Pennsylvania - VALSPAR PAINT CANS RUST,LIDS TOO WEAK TO STAY IN SHAPE

Went to buy gallon of Valspar white, sales person put it into the shaker and the can collapsed at the top/bottom. Told me it was OK. Asked for another. Tried to open a 3 year old gallon of Valspar and it was rusted tight, could not get lid off because opener deformed the lip all the way around. Went to store, 2 staff got the lid open and offered to sell me a replacement can for $5, on top of the $30 for the gallon I paid originally. Paint is good for about 3 years they said... Maybe Valspar keeps costs down ($30/gal.!) buying thin, recycled steel cans, and Lowes sells them because they can offer you a replacement in a couple of years. Lowes CONTACT on website has no phone numbers or e-mail address. Help button link says NO HELP. Valpsar phone only has recording, never got reply. Just be aware of what you may get buying Valspar Paint at Lowes Home Improvement stores.
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Review
#422208 Review #422208 is a subjective opinion of poster.
Loss
$16
Tags
  • LOWES Home

Lowes in Albuquerque, New Mexico - Once again walked out empty handed, vowing never to go back

When I go into Lowes I feel like that place is what God used to design Purgatory. I'm a Senior woman, know how to fix things, but am a small customer, usually needing to spend $20 or less to fix something. I think they hate women customers, hate everybody who isn't going to spend hundreds or thousands. Tired of getting sent to the far end of the store only to learn the thing I wanted was at the opposite end. They won't make eye contact, walk fast if they think you might want to ask a question. Today I wanted to buy rust stain remover for an old bathtub. After a few guys dodged me, finally I went "hey you". Told the man what I wanted, he walked briskly off, I followed thinking he was going to take me to it. He went to 2 other men, asked them if they ever heard of it, much blank stares, looking off in distance. Nobody said, "I don't know but I'll find out for you, just a moment. " Just acted like *** rude oafs. Imagine a huge store of that type not knowing about rust remover? I finally said "Obviously you haven't a clue what I'm asking for'' and left. I'd like to write a letter to their regional mgr.
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3 comments
Anonymous
#671689

Lowes actually widened their aisles and made it cleaner looking especially to please the female shopper. You had an unfortunate

experience or 2 at your local location but that isn't about a whole company.

Hate women and small customers?

That's ridiculous. No company can survive eliminating 85-90% of the customer base.

Anonymous
#666948

You hit it on the head when you said huge store. These big stores made up of numerous departments aren't much different than a shopping mall without the individual stores.

People work in one department and that's all they know about. Not much different than walking into a clothing store in the mall and asking where a cinnamon scented candle that is sold in the candle shop at the other side of the mall,,,they won't know.

If you need help finding what you need try shopping the smaller hardware stores like ACE. They will greet you at the door and take you to what you are looking for.

Anonymous
#673791
@You...

Nicely stated. Everybody wants the small hardware store experience but are not willing to pay for it.

Quit your b*tch’n and support smaller family owned retailers. You probably also mindlessly shop at Walmart.

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Review
#421199 Review #421199 is a subjective opinion of poster.

Lowes in Charlotte, North Carolina - Lee and Lorrie Smith

We purchased a stainless steel dishwasher only to discover when we got home with it that it was black. We called Lowes in Arden and was told that mistakes happen and we could get the dishwasher we Purchased in Brevard. It is a 80 mile round trip to Lowes in Arden. We went to Brevard only to be told by the manager last night that they would not exchange it for the correct model because this would not make their inventory right. We then had to make ANOTHER trip to Arden store. After talking with the manager we were given the correct dishwasher and another 10% back. I am not happy having to deal with a mistake that was not ours!!!!! Why should I continue to shop at Lowes? I thought any Lowes would have been able to accomodate us!!!
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2 comments
Anonymous
#666950

If it's a pain to get to the Arden store why didn't you buy it at the Brevard store in the first place? Of course the Arden store would like the Brevard store to exchange the dishwasher, the one you got is worth less than the one you paid for.

The Brevard store shouldn't have to take the loss, you didn't buy it from them. Don't complain about having to drive to get the problem fixed when you can't support your local stores and buy the products there in the first place.

Anonymous
#667533
@I***

The guy posting on everyone's complaints is a *** Lowes is not a franchise. It is a corporation.

If one lowes messed up then they all did.

The manager was lazy and didn't want to do paper work. If I was the manager of the brevard store I would of gladly taken the dishwasher and said next time you want to make a purchase think of us in brevard.

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Review
#420596 Review #420596 is a subjective opinion of poster.
Let me begin by saying I am a loyal Lowes customer. Recently my gas water heater went out. I was interested in having Lowes bring a heater and install it at my home because they offer same day service if you call before noon. Last month I called at 10 am on a Monday....
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3 comments
Anonymous
#668127

You never pay the installer anything. Everything gets paid to Lowe's and they pay the installer

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Review
#420240 Review #420240 is a subjective opinion of poster.
Loss
$120