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Lowes in Terre Haute, Indiana - Incompetent employees

It seems every time I go into the Terre Haute Lowes store there's not one employee that wants to help, sorry, other then the paint area, they're good. The people in the lumber department are rude, when you want boards cut, they scatter like roaches, some even tell you that they're not suppose to cut the lumber for you. My wife went in to buy a new refrigerator but even though there were 6 employees in the area, none would help her. One even asked if she found everything she needed, my wife said no, and the girl walked away laughing. how rude. I guess it will be worth the drive to shop at Menards!
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4 comments
Concerned62013
#678248

Decided to do a search on MR HEARTLESS as apparently he has nothing better to do but to tell everyone who posts on this site how wrong they are. Heartless - I am sorry that life has been so horrible to you and made you such a miserable person.

Seems as though several others are catching on to your nonsense and really there is no need to continue your meaningless posts. You do know what they say about karma right?

UncleJerry
#664963

Whirlpool Frig 3yrs old, Compressor shot!

Answer: CHINA!

Anonymous
#664302

It's very clear after your comment "One even asked if she found everything she needed, my wife said no, and the girl walked away laughing" THAT THIS IS A TROLL POST. No employee anywhere would ever do that.

The part about not cutting boards well that would be true it's probably against policy because they rather sell you the saw. I know you're trolling like I said, but Menards has the same policy on cutting lumber....

Anonymous
#664972
@Heartless

your right heartless

this is a troll post from you

you must make good money posting everyday under different names

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Review
#418325 Review #418325 is a subjective opinion of poster.
I bought brand new doors from lowes. Spent $8000.00 on them. They started leaking at the glass which is a manufacturer defect and have been leaking from there since I purchased them for over a year. They gave me the run around at customer service and then tried to...
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5 comments
Anonymous
#1072018

We would like to emphasize the fact that the door may be a “better made brand” than some other doors on the market, the company WILL NOT STAND BEHIND THEIR PRODUCT. The salespeople explain that this is one of the best doors made and that the warranty shows how great a product they make.

The company’s warranty is false advertising. Instead of explaining our very negative experience with them we advise you to check out the BBB. Make sure you check the name typed/spelled several ways.

They do not make the grade with the BBB. PLEASE BEWARE OF THIS COMPANY.

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Review
#418257 Review #418257 is a subjective opinion of poster.
Loss
$8300
DO NOT shop at Lowe's. After PURCHASING two items, with receipt, in hand, I was nearly accosted by a Lowe's employee who was working in the garden & patio section. He stated he was a security guard and an "off duty cop" which were both not true. He took my...
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2 comments
Anonymous
#706138

:cry Oh please cry me a river....This story sounds made up and written by either a fool or *** artist. I ALWAYS get great customer service there and someone is always asking me if I need help.

Home Depot is the worst, you can never find anyone to help you and it's always a ghost town there. If I were that employee I would of dropped you on your a#%.

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Review
#417098 Review #417098 is a subjective opinion of poster.
Tags
  • Rosedale location
  • Garden Patio

Lowes in Richmond, Virginia - Vetran Discount Discontiued

Update by user Jun 10, 2013

The gentlemen who responded to my post are probably correct. Joining the military and becoming disabled should not entitle me to a discount, anymore than the handicapped should be entitled to a parking place close to the store.

It was Lowes idea to offer the discount in the first place. It just seems disrespectful of them to stop offering the discount. I would feel the same way if they offered a discount to seniors and then took it away. In addition, whether this is a matter of respect, it was also a marketing tactic designed to bring military into their store and the likely reason was to either build a following or to follow Home Depot's policy which was first.

In either event, they still offer a discount to contractors if they use their Lowe's credit card.

Maybe that will be the next discount discontinued. After all, let's not forget the bottom line is profit, profit, profit.

Original review posted by user Jun 09, 2013

Lowe's previously offered a 10% discount to military veterans and the cashier would frequently say "Thank you for your service." As of June 10, 2013 they have discontinued this discount and the flyer states "Sorry for any inconvenience." I have always been a loyal Lowe's customer. I'll have to rethink that in view of their attitude toward those who have served our country. This is particularly troubling in view of their huge profit margin an in my opinion, the deteriorating quality of some of their products. Lowes paint is a good example. I painted a wall with their Signature (top of the line paint) and returned it after three coats failed to cover. Home Depot is looking better and better. I hope the public responds to this with their pocket book.
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8 comments
Reality69
#671698

Lowes offers the VET discount still and all year as opposed to Depot that only offers it on certain holiday weekends.

Anonymous
#809697
@Reality69

In my area, Home Depot gives the discount year round and Lowe's refuses to give me a discount because I do not have the VA picture ID card. In fact home depot even has a parking space dedicated to veterans.

Anonymous
#668131

Since when did we stop offering the military discount? I did 5 transactions today for vets giving them 10% off.

Anonymous
#663014

The military discount has NOT been discontinued. They simply are requiring a valid veterans or military ID now, whereas before they did not. If you are not active duty or do not have a VIC, then no discount will be offered.

Anonymous
#662926

The bottom line for ANY business is profit, profit, profit. Contractors may get a discount because they spend a large amount of money yearly.

And yes, a lot of customers to Lowes or wherever will say they spend a lot of money as well, but it doesn't mean they need a discount. We spent 20k in Lowes last year for a remodel, and in no way did I think I needed a discount, I'm not a contractor.

There are plenty of 10% coupons out there, plus, using a Lowes credit card you get 5% off whenever you use it. When Home Depot loses a customer, they come to Lowes and visa versa.

Anonymous
#662498

I know people in the military who think people like you are a disgrace! You did not join the military for a 10% discount, to expect one is self entitlement at it's finest!

Joining the military is a career choice nothing more.

Your recruitment officer did not say if you join you will get 10% discounts for life everywhere you go! You joined because you either A) Wanted money for college B) Where to dumb to go to college C)Wanted a legal way to kill people.

Anonymous
#662355

Why do veterans think they are entitled to a discount, they are no longer in the military. They aren't any more entitled to a discount and maybe not even as much, as law officers and fire fighters.

They put their lives on the line every day that they go to work. You are no longer putting your life on the line. I realize the law officers and fire fighters knew what they were getting into when they chose their careers, but people that enlist in the military know that too. I am 73 years old and don't ever remember this being done during other wars.

It is something that has been started the last few years. I can understand active duty military getting a discount, but I don't know why veterans think they deserve one.

Anonymous
#663611
@anonymous

From your age sir, I must ask, "Did you serve in Korea?"

Or did you hide out in college or play in your sandbox at home.

You have never had the thrill of being in a foxhole, being bombarded with RPGs and mortars, real live rounds whizzing over your head and you have no F'n clue where they are coming from.

You have 13 months of pure ***. Every second of every day.

No, I don't expect to get a discount, but they show their appreciation to us that have served, so that your dumb@ss can speak freely.

Maybe you ought to move to a country where you have no rights or liberties. Then you might appreciate what WE have done for you.

Signed,

One POed Marine

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Review
#416307 Review #416307 is a subjective opinion of poster.
Loss
$10
Went to Lowes to replace water heater that would not stay on. Measured my existing to get exact replacement. Went to store with web site from store with models that would work. Was directed to everything but what I had listed, then informed I needed a "detail" from...
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1 comment
Anonymous
#662929

Just people not following through with their job. In the first part of your complaint, you act as if you were going there to replace it yourself, then you said ok to a detail.

Which is it? We replaced our water heater, they asked if we wanted a detail, we said no because we were installing it ourselves.

So, you had a choice to say no.

Review
#414928 Review #414928 is a subjective opinion of poster.
Loss
$500

Attic Insulation/Ventilation problem from Lowes Install

Lowes added insulation to my attic. In doing so they removed the existing 'chutes' that vented to the soffits, and filled in insulation which blocked the area to the soffits. They added new styrofoam chutes but did not push down to reach the soffit air space. The result was no ventilation from my soffits. Without ventilation from the soffits, condensation formed ice which melted and water appeared in three room ceilings. I paid another company to investigate the ventilation issue,correct the install and fix the drywall damage. Lowes has been out to inspect, admitted there was a problem(not in writing)....but have taken no action despite my interaction with them. I am submitting my small claims paperwork next week.
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Review
#414866 Review #414866 is a subjective opinion of poster.
Loss
$2500
I went into the store to purchase a small chest freezer. The smallest one had a clearance sticker on it. The floor model was damaged. I waited while the sales person went to the back to see if there were others available. When she came out, she told me that they had...
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2 comments
Anonymous
#707043

Unreal. I work for lowes delivery.

We work 6-4 everyday and that is prob why we didnt wait til 6. You have a schedule you need to follow? No way is lowes delivery guys have a life outside of our job.

Glad you won't ever come back. :(

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Review
#414571 Review #414571 is a subjective opinion of poster.

Lowes in Fort Myers, Florida - Veteran's discount

I think it is a TOTAL disgrace that Lowe's no longer offers a 10% discount to U. S. service veterans. I was told by employees at Lowe's that if I applied for a veteran's stamp on my driver's license, that I could save 10% on all purhases frpm Lowe's. It took me 4 trips to the DMV and a very long wait in line to finally get the veteran's stamp on my driver's license only to be told that Lowe's no longer honors this policy. VERY disresspectful to all our honered veterans who served and gave their lives for their country.
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8 comments
Anonymous
#668136

Lowe's still offers the discount, so long as you have a valid ID card. I just did 5 transactions today giving the discount...

Anonymous
#663016

Lowes made this very clear...they are still offering the discount only to those who have a valid military ID or veterans identification card. If you cannot produce one of these two items, then you will only receive a discount on veterans holidays.

Anonymous
#662345

***,,,,,,,,,,,,,,,,Every cheap *** wants a discount....Most people who join the military as a last resort because they are to *** to get a real job or education,,,,,,,

Anonymous
#660769

The "TOTAL" disgrace is anyone that feels so strongly that someone owes them a discount. Too bad you think so highly of yourself.

You are no better than the police officers, fire fighters or other deserving individuals. You don't see them complaining that they don't get discounts.

Anonymous
#659748

Find a coupon like the rest of us or use a store credit card to get 5% off each visit.

Anonymous
#659687

Sigh.... You're not entitled to a 10% discount.

The military is a career choice nothing more. I know people who I work with former military and they think you people are the disgrace. You did not join the military for a 10% discount. Fire fighters, police officers, teachers, you name it they don't get a discount and are more worthy than some dumb fool who joined the army for a pay check.

The majority of the people who do join are either to dumb to go to college or in a tight situation for money.

It's a career choice nothing more. Only clueless people think you joined to serve your country lol.

Anonymous
#659561

I can understand a discount being given to active duty military, but why to veteran's. You aren't any more entitled to a discount than law officers or fire fighters who put their lives on the line every time they go on duty.

I realize they chose their careers, but you also opted to join the military, knowing what it might entail. Being you are a veteran, you are no longer putting your life on the line.

Anonymous
#659626
@anonymous

Are you serious? They are entitled to that discount.

They did put there lives on line, and didn't get enough money doing so. It's kinda sad to say they put their lives in the line of fire for people like you, selfish!

I think anyone who is active in the military, fire fighter, cops who become veterans should always get the perks.

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Review
#414258 Review #414258 is a subjective opinion of poster.

Lowes in Elizabeth, New Jersey - Kitchen Installer Replacement

I received the Kitchen Cabinets on Thursday, May 30, 2013. I called the installer (Mr. Collins) to set a date to install my kitchen cabinets. The installer told me that he will call me back with an installation date. He never returned my call and the only reason he finally called me was only because Lowe's customer service called him. Finally the installer calls me to give me an appointment for Monday, June 3, 2013. I told the installer that I already have personal appointments scheduled for June 3, 2013. I asked him if he can come on Tuesday, June 4 or Wednesday June 5. He stated that he cannot because he will be on vacation. I called Lowe's customer service to have another installer come to install my Kitchen Cabinets. Customer service informed me that they don't have anyone else in my area which is UNACCEPTABLE! The installer called me again after customer service called him and he stated that he can come to install the Cabinets on Wednesday, June 12 which is two weeks after receiving the cabinets which is UNACCEPTABLE. I told the installer that I will accept this date but that I’m calling customer service because I’m frustrated with this service. I want a replacement installer to come over to install my kitchen cabinets. I have the kitchen cabinets in boxes taking up the space in my entire kitchen and another box in my living room. This is very upsetting that Lowe's such a big department store don't have a replacement installer in my area. The installer goes on vacation and the customers have to wait until he returns because Lowe's doesn't have a replacement installer. This is UNACCEPTABLE and I'm NOT happy with this service and It's frustrated that Lowe's cannot have someone to install my cabinets.
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1 comment
Anonymous
#663318

After paying Lowes $289.00 to install the free sink

that came with the quartz countertop, we are informed

by the installers that they do not hook up the faucet

or garbage disposal. Then, we had to pay another $229.00 for

them to do the backsplash. We won't be doing business

with Lowe's again.

Review
#414017 Review #414017 is a subjective opinion of poster.
My name is Autumn Smith from Williamsurg, Ky. I am complaining today because first off I paid good money for a warranty on my Troy built riding mower that ovbiouvsly lowes doesn't stand behind. I called them on May 8th to notify them about my mower... It was broken...
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4 comments
Anonymous
#695052

I'm glad you live in TN... That is where you can stay, I have my receipt/warranty papers.

I did contact lowes first, they contacted you guys not me dumb*** they asked me if it was okay for them to contact service to pick this piece of junk up. I'm glad you know so much about me and can deteremine the up keeps that YOU claim I didn't keep up with *** thank God everyone has an opinion about knowing so much.... I most definitely give special credits to the ones that I have never met or never seen my lawn mower. Do me a favor and never quit your day job.

You'd make a great spokes person! Just saying....

I love my lawn thank heavens for john deere! The man that builds quality not quantity.

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Review
#413635 Review #413635 is a subjective opinion of poster.
Loss
$165