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My husband and I shop Lowes all the time for everything. On January 17th at 11 AM, we purchased 5 packages of insulation on line. We used the EBATES search engine to go to Lowes.com as we always do. As always we used gift cards that we had bought had Giant Eagle of...
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3 comments
twowilies
#608248

Just so that I understand, you made a purchase online, paid(or tried to)for the order with gift cards that you bought from another party, and then get pissed at the local stor...

Review
#380215 Review #380215 is a subjective opinion of poster.
Loss
$200

Lowes - Worst Washing Machine Ever

We bought a new Maytag washer and it started to make a lot of noises after only six months. I call the Lowes customer service center and was not getting any where. After several calls and more than two weeks later, someone came to look at it.Therepair man told us that he could not believe it wore out that fast.We had to spend almost$200 to go to the laundry Mat to wash clothes.I have maytag washers in the past and have never had a problem.I will never buy a maytag or shop at Lowes again. There customer service has been the worst to have to deal with.
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10 comments
Review
#379420 Review #379420 is a subjective opinion of poster.
Loss
$200

Extented Warranty from Lowes not Working

I purchased a Whirlpol washing machine from Lowe's in Leominster, MA in September 2012. I also purchased an extended warranty. On December 23, 2012, the machine stopped working. A&E (which is the local contractor for repairs) serviced the machine during the original purchase warranty. They have scheduled a repair, or been to the house five times Each time a service call is made from A&E, we have to travel a minimum of 2.5 hours to meet a repairman. Last Friday 1/18/13, the latest scheduled appointment (drove 2.5 hours), we got a call from A&E that they have to cancel the appointment. The repairman came the following morning, only to say that the part that had been order was defective and now they had to order it for a second time. This whole episode has been a disaster. No satisfaction from Lowe's, no cooperation from Whirlpool and A&E should not be a repair representative for any brand appliance. I asked for a new machine or a refund. How many times should a repair be attempted? Its been a month now and 5 visits. Still no working machine.
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5 comments
Review
#377886 Review #377886 is a subjective opinion of poster.

Lowes in San Diego, California - Extended warranty issues

I purchased a Whirlpool Washer with a Lowes Advantage 4 year warranty.After about 15 months I started to have problems with the washer. Over the next 3 months I had service appmts approx 6 times finally averdict that they could not figure out what was wrong and I had not reached the repair threshold so now the confusion starts that eventually led to a partial allowance after another 2 and a half months went buy. The problem in the end was the lack of responsiveness of Lowes Corporate and the stalling, I believe hoping I would give up. I would not buy from them again, the aggravation and lack of real conern was just min d boggling and I would buy from a different stor like Bestbuy and try their extended warranty. Lowes is just not worth the aggravation and I have never experienced poorer customer service in my life.
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7 comments
Review
#377732 Review #377732 is a subjective opinion of poster.
Loss
$600
Lowes - Botched range installation
Lowes - Botched range installation
Lowes - Botched range installation
Purchased a range and microwave in December. Installer COMPLETELY butchered the counter top when installing. Finally, after about 30 phone calls, negotiations and haggling....I received compensation for the cost of new counter tops....BUT NEVER AN APOLOGY! It was...
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13 comments
Anonymous
#599454

Lowes is s great company . They should be suing you . Since when is grantic made with wood such as your 50 plus years old counter tops . You really should not have included th...

Review
#376369 Review #376369 is a subjective opinion of poster.
Loss
$1000

Lowes in Clermont, Florida - Vet discount

My husband and I went to the Clermont store today and was told the ID card he has for a discount was no good at that store. His card is his discharge from the Army and he uses it at other stores and has never had a problem with it before. We want to know why this store is always giving vets a hard time about a 10% discount?? Could you please advise on this since if there is a problem with Lowe's the we will start going to Home Depot for all our needs., This was all said by the store manager.
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12 comments
Review
#375397 Review #375397 is a subjective opinion of poster.
In Oct '12, I purchased a Kobalt rolling tool bag from the Severn, MD Lowes store. After a few months of use, the lifetime guaranteed item broke a wheel and had sticking issues with the telescoping handle. In Jan '13 I went to the Glen Burnie, MD Lowes to exchange...
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8 comments
Anonymous
#1452163

Return policies have gotten tighter because of people like you returning as you say "damaged" products. Warranties cover manufacturing defects. Far too many people think thing...

Review
#375038 Review #375038 is a subjective opinion of poster.
In Feb 2012 we ordered a kitchen to be installed in March. That kitchen was fully completed at the end of December 2012. It took over nine months! The staff were incompetent from designer, to installation, to store manager and district manager.We were used as a guinea...
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5 comments
Anonymous
#935568

Wish I read this first. LIving through your nightmare now. Lowes is the worst.

Review
#374968 Review #374968 is a subjective opinion of poster.
Loss
$8000
Went to search engine "www.Lowes Survey.com/survey". There were a number of hits, none of which allowed me to take the survey. On one hit, it started with some questions beginning with education and age. Among other things it asked what year I graduated from HS. ...
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1 comment
Anonymous
#593683

It's amazing you found this website, it takes a lot more work than Lowes survey

Review
#374781 Review #374781 is a subjective opinion of poster.
Lowe's is a racist place to work and shop and if you don't care for racism especially where you spend your money, you should not shop there. Racism is ramped and encouraged and nothing is done about it because you spend your money there. I work there and I...
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7 comments
Anonymous
#1208063

I'm sure you're a Colin kaepernick supporter as well.

Review
#374733 Review #374733 is a subjective opinion of poster.