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2 comments
Over a year ago we purchased a Samsung washer and dryer on a Friday from our local Lowe's store. At the time of purchase we told them that we did not want delivery until the following weekend after we had moved in. The salesman slotted us for a delivery 8 days from...
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Anonymous
#555164

There is NO WAY this is true!! Unless... A)The water sat for months or B)Your entire house was flooded with no way for the water to escape. I doubt either are true!! The reaso...

Author
Location
Rochester, New York
Loss
$5000
Review #344687 is a subjective opinion of poster.
2 comments
MAny problems started with purchase: was set to pay during tax-free weekend but they didn't get necessary detail from installer so said would take projected savings off price of carpet when they put sale through. They messed that up & when I pointed it out, tried to...
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Anonymous
#543260

at least you were able to get a refund! We contracted with Lowe\'s to replace our siding..our old siding had waving and rippling in spots. They sent 2 proj mgrs out to quote i...

Author
Location
Quincy, Massachusetts
Loss
$5
Review #344065 is a subjective opinion of poster.
5 comments
I purchased a mower from Lowes at the beginning of the summer and after 5 or 6 uses it failed. We took very good care of the new mower but after only 3 uses the self propelled feature stopped working. The next time we cut it was very difficult to crank and finally it...
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Anonymous
#877892

I purchased two Bolen's lawn mower from Lowe's with in six months or less they both manfuntion. Then I got the run around from the manufacturer.

Author
Location
Laurel Hill, Florida
Review #343914 is a subjective opinion of poster.
4 comments
On September 4, 2012, at around 12:45 PM, I called the main number for the Lowe's store at Westland Town Center, Lakewood, Colorado to find out whether or not the store had a product in stock. After the phone rang for more than two minutes, and I don't know how...
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Anonymous
#675886

I don't believe the phone rang 2 minutes with no answer, unless you dialed the wrong number or there was a telephone issue with the phone line to the store. However, why are ...

Author
Location
Lakewood, Colorado
Review #343380 is a subjective opinion of poster.
2 comments
I bought a frig and stove a week ago, was to be delivered 3 days ago, then earlier today, now it's 9:15 pm, still not here. Called and said we are next in line,mit's labor day,I have to go to work tomorrow that's why I scheduled the delivery for last Friday, the store...
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Anonymous
#555238

Don\'t buy from them or any other retailer again! Manufacture your own appliances and things will go smooth from here on.

Author
Location
Tucker, Georgia
Loss
$3000
Review #343236 is a subjective opinion of poster.
2 comments
Ordered tile through Lowe's web site. A month after installation the tiles started to fade in color. Contacted Lowes they refused to take responsibility referred me to manufacturer. I order from Lowe's not the manufacturer both parties refused to respond to my...
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Anonymous
#540143

absolutely right..the manufacturer is responsble, not the retailer

Author
Location
Moorestown Township, New Jersey
Review #342037 is a subjective opinion of poster.
0 comments

Lowes in Old Town, Maine - extended service plan

aug 9th washer died , its only 18months old,cald lowes service # for my ext service warranty, they emailed me would be here on the 15 th, never showed I called the co. said they were not scheduled till the 24 th. I complained they got somebody here on the 17 th. he ordered part to fix . its been a week and no part washer still broken I have bought a washer ,dryer refrigerator,dishwasher,lawn tractor,freezer ,and feel that I deserve better treatment than I have recieved. Ifeel that I should have had my problem fixed in a timely manner, and its not. I will never shop at lowes ever again .
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Author
Location
Old Town, Maine
Loss
$900
Review #341025 is a subjective opinion of poster.
6 comments
Had an home addition added on for more room, and wanted a ceiling fan mounted by an electrician who was doing work for us. The fan looked great and worked great for about a year, then this ticking noise started and it kept getting louder and louder, till finally we...
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Anonymous
#1138098

I installed four fans last year. Two of them are now ticking. Glad I found this info as I won't now waste a Lot of time trying to figure out what's causing the ticking.

Author
Location
Buffalo, New York
Loss
$199
Review #340264 is a subjective opinion of poster.
5 comments
2 months after we bought a frigidaire dishwasher from Lowes we noticed our flooring next to the machine bubbling up. It turned out that the dishwasher had been leaking all along. Lowes sent out a tech who found a crack under the float. Ever since then we have been...
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sattriplets
#625396

Very similar thing happened to me too, mine was a loose nut, my insurance company determined that it was faulty installation which destroyed my kitchen see review #393565. In...

Author
Location
Anchorage, Alaska
Review #340103 is a subjective opinion of poster.
6 comments
On Friday at 18:00 or around so, a customer walks into lowes directly to the hoses department. Immediately after a customer representative approaches (Sara) asking me if I needed to locate an Item. (Senator L. was around) After a few minutes and well after looking at...
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Anonymous
#532114

With that many customer service reps available, you surely were not at a Lowes store. Perhaps they were following you because you had a \"kick me\" sign on your back.

Author
Location
Miami, Florida
Review #339950 is a subjective opinion of poster.