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2.9
Details
Purchased a Samsung dishwasher with warranty. All digital display died but motor ran and door wouldn’t lock. Service company came out, I took off work to wait on repairman. 0800 to 5 pm kind of sucked but understandable. First day not bad, they said they found problem...
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Review
#1563049 Review #1563049 is a subjective opinion of poster.
Product
Dishwasher
Reason of review
Warranty issue
2.4
Details
We had a consultation for a simple window install for 2 windows that had failed. The sales associate was really good at the job: wanted 2; ended up ordering 6. Received the invoice and was actually OK with the price. However after talking to the installer and the...
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1 comment
Anonymous
#1707010

Try

Review
#1562645 Review #1562645 is a subjective opinion of poster.
Service
Lowes Window Installation Estimate
Cons
  • No acceptance of responsibility
Reason of review
Pricing issue

Lowes in Norwich, Ohio - Incompetent, late

2.7
Details
We used Lowe's in Hilliard (Mill Run) for a bathroom remodel and it was a nightmare. It took 3 1/2 months for an 8' x 8' bath. They only showed up a few hours each week and they sent unskilled laborers out to to do trade jobs. I had to watch them like a hawk for fear of them screwing something up and having to re-do it. You have to pay 100% up front, so you have no leverage if something goes wrong or if they are late. Do not, I repeat, do not consider them for any work.
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Review
#1562216 Review #1562216 is a subjective opinion of poster.
Service
Lowes Bathroom Remodeling
Cons
  • Quality of contractors
Reason of review
Bad quality
Preferred solution
Price reduction
2.2
Details
So we had a Stainmaster carpet installed by Lowes. Pet protect and warrantied. My husband notice immediately that the thresholds installed between the rooms was beat up so he called and they sent someone out to take a look. We heard nothing. Then we notice within about...
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Review
#1562174 Review #1562174 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Cons
  • Lowes inability to resolve my claim in a timely manner
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Let the company propose a solution

Lowes in District 6, Tennessee - PAINT REBATE

I PURCHASED PAINT FROM LOWES IN MAY FOR THE REBATE. I FILLED OUT ALL THE PAPER WORK AND WAITED ALMOST 3 WEEKS AND GOT A E-MAIL SAYING THAT MY REQUEST DID NOT MEET REQUIREMENTS. I GOT ALL THE INFORMATION FROM MY LOWES RECEIPT. THEY ASKED IF I WANTED TO DO ONLINE OR MAIL. I TOLD THEM ONLINE AND THEY SAID MY RECEIPT WAS ALL I NEED TO FILE FOR REBATE. NOW I HAVE TO MAIL ALL THE INFORMATION TO THEM AGAIN...AND WAIT ANOTHER 4 WEEKS FOR IT. THIS IS CRAZY WHEN I FILLED OUT EVERYTHING THEY ASK FOR FROM MY RECEIPT. SALES DATE 5-25-19 LOCATION# 0637 INVOICE# 63905 OFFER# 267690
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Review
#1561572 Review #1561572 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Order processing issue
Loss
$135
Preferred solution
Full refund
I have been trying for a month to get the correct information from Lowe's on the Studio shed from a brochure of theirs titled, "Better Built Barns-Quality Sheds." No item number is included for anything in this brochure. I was first sent to the "Pro Desk" from...
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2 comments
Anonymous
#1704253

IT SOUNDS LIKE A SCAM TO ME!

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Review
#1561252 Review #1561252 is a subjective opinion of poster.
Service
Lowes Customer Care
Reason of review
Poor customer service
This is an outright scam. I purchased your paint and was given my receipt and instructions on how to go online and claim a rebate. I went to the website, entered all of the information step by step; in fact it would not let me move forward to the next step until I...
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3 comments
Anonymous
#1716664

Same problem. I just got my reject letter in the mail. What a scam...

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Review
#1560891 Review #1560891 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
rebate scam
Loss
$15
Preferred solution
Let the company propose a solution

Lowes - 2 year Replacement Plan

Bought a Troy Built 3-1 140cc With 2 Year Replacement Warranty On It.. Simple Diagnostic Carburetor Went Bad.. 2 Year Replacement Warranty Covers Any Issue Supersedes Manufacturer Warranty.. Lowe's Denies Coverage Says CrankShaft Is Bent.. If 2 Year Replacement Warranty Covers Anything And Supersedes Manufacturer Warranty Mower Is To Be Replaced. Had Mower Checked Out Independently No Bent Crankshaft Just Bad Carburetor.. Lowe's Refunded The Warranty Nothing With The Wrong Diagnosis Of The Mower Nor Lack Of Responsibility.. BAD SERVICE AND FALSE WARRANTIES...
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1 comment
Anonymous
#1741802

It doesn't matter what is purchased through Lowe's. Warranty is not what it states.

They don't help nor care about your purchase.

I purchased a three warranty for a major appliance, which is defective. It's been an expensive nightmare.

Review
#1560640 Review #1560640 is a subjective opinion of poster.
Product
Lowes Protection Plan
1.0
Details
I thought i’d give Lowe’s a try and buy the materials there for a new fencing project. I would like to warn that this is a very lengthy comment. I apologize but I need to tell my story. 6/4/19- Tuesday night I ordered fencing materials online from the Cotati store, the...
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1 comment
Anonymous
#1757444

Totally unprofessional service and I stand strong with this customer for all of the “crap” she went through. I just wonder if the wrong delivery was EVER picked up by Lowe’s.

Review
#1559782 Review #1559782 is a subjective opinion of poster.

Lowes in Orange Park, Florida - Rebate

Why was my rebate denied. I bought paint with my daughter and a friend and they both got their rebate and I didn’t.
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2 comments
Anonymous
#1702650

Why are you asking this question on a public forum rather than asking someone at Lowes? When they denied your rebate they must have given you a reason why. What was it?

Anonymous
#1752533
@Anonymous

really?

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Review
#1559680 Review #1559680 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
Order processing issue