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Lowes - Loading Zone Review from Beaumont, Texas

2.7
Details
I am a contractor and the atascocita store is horrible about their loading zone. Its a parking spot not a loading zone. I went in to get stuff today and there is a young guy walking around with a water bottle so i said there was no buggies to get stuff with. His answer was i know and he wad still standing there only itching his balls when i left with nothing and went elsewhere. You go at any given time at that store and thats the way it is. PS i called to talk to a manager and did not even get a return call so we know where the problem comes from.
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Review
#617790 Review #617790 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes - Lg Refrigerator Review from Delta, Ohio

2.5
Details
Bought a 31 cubic foot lg refrigerator and salesman never bothered to say that delivery guys can NOT remove doors so they damaged the new front door of my house to get it in! Never will shop at Lowes again!!!
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3 comments
Anonymous
#1007448

we can remove doors, its just fun messing peoples *** up.

Anonymous
#968211

and you are not capable of taking it off yourself, pop 3 pins out and you are done?!?! I can not believe how lazy and *** people are these days.

Anonymous
#967547

You retard, you didn't think to measure your doorway before purchasing a ridiculously big fridge? Most people will measure the exact opening so they know how big of an appliance they can get.

In other words a 30 in wide fridge won't fit into a 27in wide doorway. Come on man most of this world works off of common sense, you should try it sometime!

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Review
#614375 Review #614375 is a subjective opinion of poster.

Lowes in Akron, Ohio - Bought a replacement warranty

2.5
Details
I bought a replacement warranty for a coffee maker and had to bring it in to get replaced. I was assured that when I bought this coffee maker all I had to do was bring it back and they would replace it. I had my recpt. and the lady told me that it was still under the manufacturer's warranty and would be for an entire year even though I bought a 2 year replacement she said it wouldn't start until after the year is up. I could not just bring the coffee maker back like I was told and I don't have time for this ***. Please train your employees as to what the warranties cover so they know exactly what it covers.
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1 comment
Anonymous
#965176

Even Home Depot doesn't bait and switch...Home Depot can process a return with any item they sell, even if you found it on the street! Boycott that Lowes Monster...It will get aggravated and hungry enough to rear the "ugly monsterhead", where we can finish it off!!! It won't shrivel and prune up without a "brain shot" !!!??!?!/kill the beast.666

Review
#614076 Review #614076 is a subjective opinion of poster.
Pros
  • Huge selection
Cons
  • Misinformation from employees
  • Training on warranties
  • Lack of response
Reason of review
Warranty issue
Loss
$35
Preferred solution
Let the company propose a solution

Lowes - Delivery Service Review from Hampton, Virginia

3.0
Details
I purchased a stove at my local Lowe's store. They told me that the stove was out of stock but was expected on the truck that very evening and delivery was set for they following day. At 0615 the following morning I get a call from Lowe's because the stove wasn't delivered as expected the evening prior, so the call was to inform me that I'd receive the stove on the following day. They agreed that the stove would be delivered as early as possible which was my request. I just received the automatic call from Lowe's giving me expected time the stove will be delivered tomorrow between 3:30-5:30pm. I'm very upset about this mainly because I feel customers service is lacking in a Hugh way. A stove is a necessary item!
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1 comment
Anonymous
#963681

As early as possible may have well been 3:30-5:30. Their trucks deliver into the evening.

You can't expect them to change all the deliveries they had already scheduled. It's unfortunate your stove wasn't delivered when originally scheduled but if the supplier doesn't get it there when it should have been there isn't much they can do, they don't build them in the back room.

Review
#613334 Review #613334 is a subjective opinion of poster.
Reason of review
Problem with delivery

Lowes - Estimate Review from Winter Springs, Florida

2.8
Details
Took a brand new mower back to lowes because the carburetor was plugged. Altaquip came back with an estimate for rebuilding the engine for 300 dollars and wanted to charge 73 dollars for the diagnosis. I flipped went back to lowes picked up the mower brought it home cleaned out the clog in the carb and it started first pull. FIRST PULL! Lowes extended warranty and altaquip are scam artists. I talked with the altascam manager because they forgot to put all the bolts back in and had to roll up my pants because it was getting so deep. The problem is the majority of people dont know they are getting taken and just pay the bill. I am probably 1 in 1000 who are mechanicly inclined and knew what was wrong before it went to altaquip. Dont trust Altaquip or Lowes, scam artists through and through.
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Review
#612052 Review #612052 is a subjective opinion of poster.
Reason of review
Warranty issue
2.7
Details
I am a handyman working for myself, and pay for leads on homeadviser.com. Service d a customer last week who had an issue with an old craftsman garage door opener. I had reprogrammed the customers remote after (paying to) receiving the lead and charged the customer...
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1 comment
Anonymous
#1041498

Lowe's Treated Deck Lumber -Contaminated!!!! Do NOT BUY!!!!!!!!!!!

Review
#602063 Review #602063 is a subjective opinion of poster.
Reason of review
Pricing issue

Staff Review

3.0
Details
Every time we go to your store we can't get anyone to help load merchandise. There are more red vested workers than customers sometimes and still no help. I have even asked for help that didn't work. Wheeling and St Clairsville stores are the worst. Found simple solution 84 lumber bye!!!!
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Review
#601491 Review #601491 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes Website Review

3.3
Details
The mobile website is worthless.
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Review
#582634 Review #582634 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes - Water Heater Review from Redwood City, California

3.0
Details
I went to lowes to purchase a water heater and 4 employee's walked past me without asking if I needed help. Once I did have some questions it took about 10 minutes for someone for that department to come and help. When I asked about the energy efficency on the one I was interested in he wouldn't even come over to look at it and said I need to look it up online. Worst service, I will never shop at lowes again. After talking with friends they have hade similar experiences at this lowes.
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2 comments
Anonymous
#931022

Should be a big sticker on it that tells about the energy efficiency.

Anonymous
#930751

So 4 employees walked by you and none of them asked you for help, the real question is why didn't you ask them FOR HELP RIGHT THEN AND THERE? Don't expect others to do something you won't do yourself. You had just as good as chance as they did.

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Review
#581656 Review #581656 is a subjective opinion of poster.
Reason of review
Poor customer service

Lowes - Website Review from New York, New York

3.3
Details
Lowes in East Amherst,NY made me feel like a second class citizen when purchasing a clearanced priced washer from them. They didn't like that their website gave me free shipping and so the store it was coming from wanted to add 30 bucks to my order. I said NO! This is not an auction! Then they brought me the wrong hose and kept bringing up the discounted price of the machine which, mind you, had nothing to do with the drain hose it is supposed to come with. It's NOT an extra purchase as is the hot/cold water hose. They need to stop talking about their price and just bring me a working machine!!! I didn't think I was shopping at the salvation army lmao.
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Review
#576700 Review #576700 is a subjective opinion of poster.
Reason of review
Pricing issue