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INCOMPETENT PEOPLE ARE RUNNING THIS STORE. I made an order with them 2 weeks ago and they have had my money for 2 weeks. When I called to check in on the order wondering where it was, they said it hadn't even been sent yet...even though the order was ready to be...
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2 comments
RetailCop
#652725

Lowe's can't tell you if your order has shipped because they don't maufacture a *** thing in the store. They are waiting on the vendor to ship the item!!!!!!!!!! Grow up.

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Review
#402922 Review #402922 is a subjective opinion of poster.
Loss
$700

Lowes in Porterville, California - N. Davis

We purchased a new dishwasher a while back at the Tulare store and are very happy with it. As a thank you we received a gift card and then a thank you card with $10 of with $50.00 purchase. We were in the Porterville store and bought $60.00 plus in merchandise. My husband presented his military ID and the $10.00 card (which they rand through and deactivated. They did not give us our Military discount and said we could not use both. There was nothing on the card to indicate that. I thought the military discount was a thank you for those that have served our country. I hope that is not your policy or the way you treat veterans. Needless to say I will not shop at Lowes if that is the way they treat veterans.
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3 comments
RetailCop
#652728

It acutally is the policy. Send me an email and I will give you the $6.00 you are so pissed about. Grow up!!!!

Anonymous
#641308

You could of split your purchases. Walmart *** me off everytime I go to the store, but I still go. While you leave Lowes, someone pissed off at another home improvement store will take your place, so I'm sure you won't be missed.

Anonymous
#641151

I do not work for Lowes, but it has come to my attention that they only allow 1 discount to be used at a time. If you wanted to use the military 10% discount you could have, but you couldn't use the coupon.

However you're another one of those entitled idi0ts.... Menards the 3rd largest home improvement store in the United States stopped giving a military discount because they're not special! Eventually everyone becomes a senior citizen so you get those discounts... However, people like teachers/doctors/policemen/fireman they don't get a discount...

Military is a career choice nothing more...

I have coworkers who have been in the military and they think you people are STRAIGHT UP FOOLS! YOU DIDN'T JOIN THE D@MN MILITARY FOR A 10% DISCOUNT.....

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Review
#402783 Review #402783 is a subjective opinion of poster.
Bought Troy Built snow blower in November 2011 from Lowes in Timonium Maryland. Under advice of salesman, I bought the 4 year extended warranty, which he claimed would take care of problem I had except for normal wear and tear. I never used it until a snowfall on...
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4 comments
Anonymous
#1095094

Well you my file a small claims court

Action for very little ! $

In my state it is only $35.00

Then they will be forced to send a rep to court to speak for them .

IE: just note on form you are suing

A corporation and list the store manager and store address .

That will get there attention for sure. And it's cheap Justice!

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Review
#402745 Review #402745 is a subjective opinion of poster.
Tags
  • The Unit

Lowes in Knoxville, Tennessee - Lawnmower

Two years ago, we bought riding lawnmower from Lowes for over $2500. All 3 tires went flat in the first year, which we fixed. This year it won't start; warranty is expired. They will not honor or stand-behind their product. We have purchased new battery, changed oil, and had mechanic work on carburator. Didn't lawnmowers used to last a lot longer??? We have been a Lowes customer for many years and this is extremely disappointing. We bought most of our supplies to build a house...plumbing, kitchen appliances, paint, wood and columns for porch. We can not get a satisfactory solution from them now for a lawnmover.
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4 comments
RetailCop
#652730

It's not a Lowe's product. They don't manufacture anything!!!

Anonymous
#641316

Sounds like you bought a lemon. My dishwasher stopped working after 2 years, but I didn't blame Lowes.

I didn't expect them to stand by it. It wasn't their product.

And...we spend over $10k on a few projects at the same time, but again, disherwasher killed over, not Lowe's problem, still shopping there.

Anonymous
#640846

Lowes has gone down drastically in the past 5 years and in the last 3 years like a airplane falling out of the sky. The previous CEO was doing a good job, but the current CEO has gotten the company more lawsuits and complaints that is unbelieveable, just read all the lawsuits that Lowes has against them for discrimination, racism, abuse, etc.

They have gotten rid of many managers, mostly good ones and got some of the dumbest managers you can get now. The managers do not know what they are doing and they are running the company into the ground.

Customer service and customer care no longer exists at Lowes, that is why so many employees are miserable working there, if you do not lie, steal, cheat, and be hateful to people you are not Lowes material and you will be fired.

Anonymous
#640708

What a laugh! You can't be serious..

The warranty is expired no company in this world compensate you in any way.... Not to mention you should be angry with the manufacture not Lowes, they made that piece of junk....

I would also like to add gas powered equipment have very strict return policy's at all major retailers... Cause consumers don't know wtf they are doing...

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Review
#402573 Review #402573 is a subjective opinion of poster.
Loss
$2500

Lowes in Virginia Beach, Virginia - Moving package disocunt coupons

4/11/13 I am moving and I picked up a moving package at the post office and applied for a 10% discount coupon to be mailed to me within 2-3 business days.4/18/13 I call customer serivce and they said they would email me the coupon . 4/22/13 I have purchased several items at the Lowes in Glouceter Va but I still do not have a coupon.I have spent over 1,000.00 in the last two weeks. I was told they would still give me the discount if i get the coupong within 30 days but it's been 15 days and I'm beginning to think this offer is not realistic.In addition, the person who is moving to my old address is having the same issue.
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2 comments
Anonymous
#641313

When I moved, I just followed the directions, provided the information (such as my new mailing address), and the next day I received the 10% discount coupon that I printed out. My husband did this as well. This could honestly be your fault as much as it could be Lowes.

LadyScot
#640488

The discount coupon card is glued to the front of the moving packet. I still have several from our move left. Our postal carrier left me a *** load in my box when I told her we were moving.

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Review
#402485 Review #402485 is a subjective opinion of poster.

Lowes in Tampa, Florida - $75 to take Measurements and no report receivedj

Made appointment 4/7/13 in Boynton Beach Lowe's store to discuss kitchen remodeling. Anna Valverde advised she can't discuss till I have "detail measurement report" done. I paid the $75 for this measurement report. I re-met with Anna Valverde today 4/20/13 for the purpose of going over the $75 measurement report and kitchen ideas from these measurements. I mentioned I have a telephone wall plate on wall where she wants to put cabinet. She told me I need I get telephone company or hire electrician. I mentioned I already have under cabinet lighting again her condescending attitude advised well you need to hire an electrician we only do cabinets and counters. We talked about my existing sink which is one year old and her attitude again was if you want corian you need to replace sink and you need to get yourself a plumber. My husband and I decided meeting was over since we are already at $10000 and this does not include cabinets back splash, pluggmbing or electric. We asked for our "paid" measurement report that we paid $75 for. She told us that is the property of Lowe's. We left and we are pissed.
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Review
#402229 Review #402229 is a subjective opinion of poster.
Loss
$75
Here's an example of a total breakdown between a Lowes customer and Lowes. Over the last 35 years, I've had many brands of sump pumps including Water Ace. I currently have a Water Ace model R5PILT pedestal pump that has lasted almost 10 years. It is only now...
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1 comment
Anonymous
#640713

What are you ranting about? Warranty's are protection if the unit fails, their is no cross over.

It's at the manufactures expense, the manufacture covers it, not Lowes. The manufacture would not be happy with Lowes if they started saying hey this brand is junk use this one, matter of fact they would walk away from Lowes and other manufactures would hear about it and consider walking too...

The manufacture takes the hit, the give them a new unit. It's all on the manufacture not Lowes, hopefully you can comprehend this....

Review
#402034 Review #402034 is a subjective opinion of poster.

Lowes in Wilkesboro, North Carolina - CONSUMER

WE HAVE SHOPPED AT LOWES FOR YEARS AND NEVER HAD ANY BAD EXPERIENCES - IN THE STORES OR ON LINE YOUR COMPANY'S SERVICE HAS BEEN EXCELLENT. WE USUALLY DON'T SHOP IN YOUR STORES, AND WE ARE HAPPY ABOUT THE PRICES AND THE PRODUCTS THAT WE CHOOSE, BUT THIS TIME SHOPPING ONLINE FOR A REEL LAWN MOWER HAS BEEN VERY DISAPPOINTING AND WORTH TO COMPLAINING ABOUT. PLEASE CALL ME ON THE PHONE -MORNING-DAYTIME OR EVENINGS - IT IS SERIOUSLY BAD WHAT ONE OF YOUR COMPANY'S EMPLOYEE HAS DONE TO US - IT IS ABOUT SHOPPING ON LINE IN THE NORTH CAROLINA'S OFFICE. SALES PERSON INVOLVED NAME: ANGIE HAMBY SALES CSC - WILKESBORO - 1605 CURTIS BRIDGE ROAD, NC 28697 MY PHONE IS: 973-956-6907 MY E-MAIL ADDRESS IS: danielsbrothers@optonline.net THANK YOU, MARION TRUGLIO 138 ELBERON AVE PATERSON, NJ 07502
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#401512 Review #401512 is a subjective opinion of poster.
First off, they didn"t properly mix the shade I wanted so I had to have them adjust it, which turned out worst. They started a new can and when I applied it to my wall , which I may add was a disaster, didn't go on good and then the color was not what I wanted. ...
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4 comments
RetailCop
#652736

Sandstone is a textured paint. The colors will vary because of the pitting in the texture.

You should've asked for instructions on applying the paint instead of being a rude ***. You might have gotten the color you wanted :)

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Review
#401320 Review #401320 is a subjective opinion of poster.
Loss
$42
WE ORDERED ENTRY DOORS ABOUT 3 MONTH AGO AFTER COUPLE OF WEEKS DOORS WERE ORDERED WRONG THEN ANOTHER ORDER WAS PLACED WE GOT A PHONE CALL AT 9PM SUNDAY NIGHT THAT THE DOORS WILL BE DELIVERED ON MONDAY SO I TOOK A TIME OFF FROM WORK WAITED FOR THE DOORS TO COME IN AND...
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2 comments
RetailCop
#652739

The CAPS LOCK key is located to the left of the "a". The period (.) and comma (,) are located below the "l".

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Review
#401291 Review #401291 is a subjective opinion of poster.
Loss
$2500