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5 comments
Bought a washing machine the salesperson recommended. Its a Whirlpool and it seem like they go out after one year. I think Lowes knew it was *** and lowered the price for suckers to buy it. I though Whirlpool was a trusted name and Lowes would stand by the products...
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Anonymous
#535497

you people obviously haven\'t dealt with Lowe\'s. Mine was a maytag..extended 4yr warranty. It completely broke down one year and one week after purchase. No problem..I have a...

Author
Location
Fort Worth, Texas
Loss
$500
Review #314112 is a subjective opinion of poster.
4 comments
My wife and I purchased a storeage cabient and where charged 10 dollars by the cashier for assembling the cabniet,it was in a box,we put it together at home,I think this was outragest,it was plane to see the cabient was still in the box,I felt ripped off,my wife...
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Anonymous
#472329

The cashier was really an undercover thief and was told to rip off every 3rd customer that day! Wow you did good detective grumpy butt! It was an error, She didnt know any bet...

Author
Location
Baltimore, Maryland
Review #313773 is a subjective opinion of poster.
2 comments
My husband 66 yrs old, purchased shingles,siding,& wood and asked to have them put on the roof. Sales said they have a sub that would put them on the roof the subs price was $10 bundle (99 bundles)over we could not afford it. The sales person then said that he did not...
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Anonymous
#492665

Then the salesman should not have said it!!!!

Author
Location
Washington, District Of Columbia
Loss
$1000
Review #313055 is a subjective opinion of poster.
1 comment

LOWES MT DORA FL

MY WIFE NEEDED A PIECE OF PLY WOOD 24X36 THEY SELL THIS PIECE ALREADY CUT.THE MAN AT LOWES CUT THIS OUT OF A SHEET AND MADE HER TAKE THE REST WITH HER AND PAID FOR A WHOLE SHEET WTF.MABY BECAUSE SHES A WOMEN OR HISPANIC ILL BE AT LOWES TONIGHT I HOPE THIS MAN IS THERE IF NOT ILL TALK TO A MANAGER .IF IT WILL DO ANY GOOD SCREW LOWES IM GOING BACK TO HOME DEPOT OR 84 LUMBER .I SPENT ALOT OF MONEY AT LOWES BUT NOW ITS ON LIKE DONKEY KONG .I WILL GET YOUR JOB ***
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Author
Location
Webster, Florida
Loss
$19
Review #312513 is a subjective opinion of poster.
0 comments

Lowes in Tyler, Texas - Lowe's Sucky Customer Service

I went to Lowe's earlier today to get a box of ceramic wall tiles. I try going through the Self Checkout because my 2 year old was being a nightmare and I didn't want to wait in line. I picked up the HEAVY box (80 tiles) out of my cart, and the scanner scans the wrong barcode, so it says 'Unidentified Item'. There is an employee monitoring the self checkout lanes and he is standing there talking to a friend. He looks at me standing there several times before I finally had to ask him to come help me. He picks the box back up to scan the right barcode, then pretty much DROPS the box on the floor. You could hear at least 10 tiles breaking. He looked at me and said "Whoops, guess you better go get another box" and walks off! He also told me to take the broken box back with me and put it back on the shelf. The tile aisle is in the VERY back of the store. Of course didn't take the broken box back with me and it was still sitting on the floor when I got back up to the front of the store with the new box of tiles, and he was standing there talking to his friend again. If I wasn't so in a hurry to leave I would have asked to speak with a supervisor. He should have been the one to get me a new box, or at least paged another employee to do it. That behavior was extremely rude and I plan on making all my purchases elsewhere.
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Author
Location
Tyler, Texas
Loss
$13
Review #312282 is a subjective opinion of poster.
25 comments
I was an employee at Lowe's. I have a bad back. When my back started acting up, I asked to take a leave of absence because I was no longer able to do the job because of my back. They agreed to this, so I started my leave of absence. Next thing I know, I'm no...
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Anonymous
#841280

Mr. or Mrs. Lowe's,You are some kind of Hippocrates. Being an ASM you are fully aware of the line that is drawn in Lowe's by the fundamental attitude of the upper management ...

Author
Location
Philadelphia, Pennsylvania
Review #311331 is a subjective opinion of poster.
6 comments
I showed my DD 214 to the cashier, along with my drivers license and she refused to give the discount, I ask for the manager and he agreeded with her and refused the discount. I then went to Home Depot and made my purchase and received the discount. Lowe's needs...
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Anonymous
#1335475

I am a veteran, I served 8 years in the military. I took my dd214 to lowes customer service. The man working there added it to "my lowes" and now I get 10% discount even wit...

Author
Location
Chattanooga, Tennessee
Review #311237 is a subjective opinion of poster.
2 comments
Lowes in Seekonk Massachusetts managed by David Thompson sold me 13 scissor trusses which I paid $873.29 in full and ordered after getting there quote. A week later when I expected the ordered to be delivered I receive a call form them telling me the trusses will cost...
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Anonymous
#465264

View lowes forklift tragedy--posted on you tube

Author
Location
East Providence, Rhode Island
Loss
$873
Review #311181 is a subjective opinion of poster.
3 comments
I bought a mower two weeks ahead of the delivery date so I could get it delivered in the morning. ( I work Evenings). When I didnt get it that morning I called And was told it was on the afternoon delivery truck. Needless to say I sit home eight hours went to work two...
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Anonymous
#469441

They delivered on here today...$3000 John Deere, Only problem is it RUSTED. They delivered a piece of junk they are trying to unload out of storage

Author
Location
Darlington, South Carolina
Loss
$1100
Review #310977 is a subjective opinion of poster.
0 comments

Lowes customer service incompetence and lies

My GE oven melted during a selfcleaning. I was given an appointment for Monday afternoon. Lowes, and their contracted agency A& E confirmed several times a technition would be at my home by 5 pm. I was called at the end of the day to tell me they are overbooked and unable to send a technition. Despite several promises they would in fact be here or I would recieve a call in several minutes from a technition, that never arrived. I spoke with managers and executive assistants all of whom were patroniziing and ineffectual. I highly recommend people avoid shopping at LOWES, this is the worse customer service I have ever experienced.
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Author
Location
Massapequa, New York
Review #310899 is a subjective opinion of poster.