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2.8
Details

Update by user Jun 11

No.

Original review posted by user Jun 10

Basically the representatives didn't make an effort to keep me a satisfied customer. I was transferred multiple times and waited so long, only to be transferred again and again. This issue has waisted my time along with the nice independent service guys who have all...
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Review
#1555307 Review #1555307 is a subjective opinion of poster.
Product
Lowes Protection Plan
Cons
  • Service protection plan
Reason of review
Poor customer service
Loss
$600
Preferred solution
Full refund
Tags
  • Customer Satisfaction Guarantee
3.4
Details
We spent almost $500 within the rebate period (we live within the rebate zone), submitted on time and just got $1.94 rebate card. Never again
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7 comments
CostlyAngelfish
#1737337

Same here. I purchased on 5/12/19, submitted the rebate after spenting close to $800 with Lowes, and nothing.

I have NEVER have this issue with Menards, or Home Depot. Not happy in Illinois...…..

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Review
#1554671 Review #1554671 is a subjective opinion of poster.
Service
Lowes Rebate
Pros
  • Prices
Cons
  • Cancelled an order for pickup without telling me
Reason of review
Cheated on rebates on got email showing $1.94 from rebate
Loss
$50
Preferred solution
Let the company propose a solution
Tags
  • Cancelled Orders
  • Rebate Failure

Lowes in Murphy, North Carolina - Very disgusted

1.0
Details
dont know their butts from *** in the ground
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2 comments
Anonymous
#1699284

Doesn't seem like you are much different. If you did, you post might include some details as to why you feel that way. Tell the story if you expect your post to mean anything.

Anonymous
#1699468
@Anonymous

ON ELECTION NIGHT 2016, THE AMERICAN VOTERS GRABBED HILLARY BY THE SCHUMER!

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Review
#1554349 Review #1554349 is a subjective opinion of poster.

Lowes - Waiting for an associate assist and tool display

3.5
Details
6/8/2019 I shopped at the Fort Smith Ar Lowes store on Rogers Ave. I waited at the paint counter for over 15 minutes for someone to show up, even after pushing the assist button. I finally asked a checkout clerk to call for an associate, no show. I asked again after five minutes to call again. An employee finally came meandering up. While waiting 45 minutes for that person to mix up some paint to match , I searched for 5 minutes for a 1/2 drive socket I was needing. Needless to say, it was not easy trying to find a single socket. I finally looked in a tool box , not labelled for individual sockets, and found what I needed. It looked just like a tool box display for sale. I complained to the associate who worked in that area the difficulty in trying to find an individual socket. His response was, It's always been that way. That is the most lame excuse, for brushing off a customer complaint. I cornered the store manager and voiced my same complaint. He said he would pass it on to Corporate. I have always had trouble in that store finding assistance, you can't either find anyone or they brush you off saying it's not my area. A lot of employee customer training is certainly needed here. It's time to switch to another store
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2 comments
Anonymous
#1699279

Why would you go to the paint desk to find help in tools? Do you go to the grocery store and expect the person stocking produce to come back and pull some steaks out of the meat counter for you. A little common sense goes a long way.

Anonymous
#1752785
@Anonymous

Common Sense would be for you to read the post entirety so you can respond accurately.

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Review
#1554337 Review #1554337 is a subjective opinion of poster.
Cons
  • Associate assistance poor help
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Lowes in Shakopee, Minnesota - Failed me as a customer

1.3
Details
So I purchased a range and a power cord on June 4th. I currently don't have a working range, I contacted Lowes twice and was able to move up my delivery date. That was until today June 7th when I lost all respect for Lowes. I got informed through a email and a call from the store manager that infact the range wouldn't be delivered early however not until June 25th. As the store delivering only comes to my town on Tuesday and that is the next available opening. I also see then that the range I had ordered was now $100 less than I paid. There was two stores that had that range available that could have made that delivery. In fact the one they want to deliver the range out of is futher away than the closest Lowes that had the range also. I cancelled the order and now scrambling to figure out what to do without a range and how to get one quickly. It is really nice to have one to cook your meals on. My wife was vey upset and we both like the range. This unacceptable.
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2 comments
Anonymous
#1698834

It's not like you live in a small town. There are plenty of places to get a range.

Other big box stores like Menards could have delivered a range they had in stock the next day. You also have access to appliance stores like Warners' Stellian with a good selection of appliances available for fast delivery.

And you could also rent a truck and take one home if you really need it right now. Get off the internet go to another store and get a range to make your wife happy.

TheSwed
#1698855
@Anonymous

This is where your comment shows ignorance. Home Depot doesn't keep any in stock, local appliance store Degroode doesn't keep any in stock, and Menards did have a couple in stock.

Now why would someone over pay for a range, rent a truck, and pay for gas? Warners' Stellian doesn't come to Mankato as I already checked. Also I would get off the internet which I have done when I was looking all over town searching and I do it myself except I had back surgery in 2017 and in 2018.

I am less than a year out from a spinal fusion. I am not Daddy Warbucks were I can just throw stupid money at problems to make them go away instead of trying to be fiscally responsible.

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Review
#1553982 Review #1553982 is a subjective opinion of poster.
Service
Lowes Home Delivery Service
Cons
  • Did not listen
  • Lack of communtication
  • Unable to solve problem
Reason of review
Problem with delivery
Preferred solution
There isn't one cause they can't or unable to do anything about it.

Lowes - No good

deal credit card lowes. just cash
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Review
#1552807 Review #1552807 is a subjective opinion of poster.

Lowes - Question about sale price on Blue Rhino Grill

I purchased this grill yesterday. The ad said it was$149 and was on sale for $99. When I got it home I noticed two places on the box that said $129. Something is not right.
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Review
#1552708 Review #1552708 is a subjective opinion of poster.
Service
Lowes Customer Care
I’m writing on behalf of my son who spent $10,000.00 at Lowe’s worth of fence took 2 months to get order. Also paid for fence installation and the company came out it was sprinkling and we spoke for about 5 min. They left and never they were leaving and didn’t call to...
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2 comments
Anonymous
#1697945

"Good Fences Make Good Neighbors"

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Review
#1552173 Review #1552173 is a subjective opinion of poster.
Service
Lowes Fence Installation
Reason of review
Order processing issue

Lowes - Delivered wrong items

1.0
Details
delivered wrong grill.ordered garage shelves assembled. came in unopened boxes. sent everything back. time to go to home depot
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2 comments
Anonymous
#1697135

I always get a chuckle out of all the people that threaten to run to the competitor. They obviously haven't looked at the complaint boards for the competitors. They aren't perfect either.

Anonymous
#1697947
@Anonymous

I agree with you.

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Review
#1551258 Review #1551258 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Late delivery of wrong stuff
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Lowes - Look for fence got household product 3 times

3.2
Details
In lowes search entered "stockade fence + dogeared+8' x 6' " and not one result was of fence.tried to find fence available to no avail.
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1 comment
Anonymous
#1697138

It's as easy as typing in dog eared fence panel. Quite a few pop up. Try simple requests rather than adding a bunch of qualifiers as they might not match an exact description.

Review
#1551251 Review #1551251 is a subjective opinion of poster.
Product
Lowes Website