Lowes Reviews and Complaints

What did you purchase? Was it a whirlpool tub or a Whirlpool appliance?

You don't say what the problem was.

If it was something you caused or caused by an act of God it would not be covered and you would have to pay. If you are going to complain on a site like this tell the whole story.

I thought this was a consumer website, not a sexual harassment complaint site

You should contact the store's HR manager. Call the store directly and ask for them.

Inform the HR Manager of the situation and be prepared to give the associate's name and description of the situation several times over the course of the next few interactions with Lowe's. I suggest writing what happened in a Word Document and then clicking and pasting everytime someone asks. Inform the HR Manager that you want the Store Manager's email address as well as the associate's Department and Zone Managers' Email addresses. Evrytime you send an email "cc" everyone you have and email address for.

If the HR Manager does not cooperate go over their head to Regional or Corporate immediately.

Make sure your grammer and spelling are checked and try not to be overboard emotionally. But be direct in what you expect them to do to correct the situation. The point is to build a file on this person and create a situation at the store that is less than hospitable for the associate.

If the managers have to invest too much time in solving this issue it will soon become more trouble to keep the associate than to deal with the issues that are created.

Continue to go to the store if the situation permits and introduct yourself to the managers. Let them see that you are a real and likeable person/ cusstomer worthy of respect and help.

HR Issue wrote - "Make sure your grammer and spelling are checked and try not to be overboard emotionally." HAHAHAHAHA!! You should practice what you preach....it's grammar.

Tell someone in authority at Lowes you are being harassed by this "person". If that does not work, call the police.

Low lifes are everywhere these days. Do something before you become a statistic.

My first thought was thinking who goes to Lowes so often? Anyway next time you go bring your older brother or an older cousin or something, and if he does anything go complain to the store manager. Or just ugly yourself up a little bit lol

I so agree with the comment about being greeted. I feel you don't need to be greeted to do your shopping.

I work in retail and while I do it of course because "I have to" and it's apart my job. How is whether you are greeted or not going to affect your shopping for items you should already know what you're looking for? Some of you really have no understanding how retail works. We as an associate have no control over how much people get staffed for the day.

Sometimes there are even call outs and 50% of the time no one comes in to fill in for those call outs. So guess what that means? Less people with MORE stuff to get done. People kill me always having an attitude when they have to wait because an associate is helping another customer and are so impatient.

Then some even have the nerve to try to be rude in cut in front of others.

Go shopping when you're going to have patience. We're sorry you have to look for someone to help you but keep in mind associates have other tasks to do other than sitting there doing nothing waiting for a customer to stop by and ask for help.

When in Lowes, use the "call buttons". They are on a timer.

To most Lowes employees, they are the "button of death". Don't be afraid to use them.

There isn't any law that I am aware of that says stores have to have somebody at the door to greet customers. People that think they should be greeted at the door, should go and visit friends.

I'm sure the Lowe's employees wore something that identified them as store employees. As far as that goes unless you are blind you should have been able to find the items you were looking for, and when you got to those respective departments there more than likely would have been an employee or two in the department.

If you can't find different departments in a store, maybe you need a caregiver to help you shop. Grow up!!!!

First, I completely understand about the lack of employee's. As a prior employee, there were many times at closing when we were lucky to even have 10 people store wide.

However, with that said, employee's also have lunches. It is very common when we do not have the hours to be better staffed, that one employee is covering 4+ departments. Red vests are hourly staff, blue vest(s) are store/assistant managers.

I would suggest next time going to the Customer Service desk [where there is someone 100% of the time, mandatory, and often the only register open while handling phone calls and incoming orders placed on-line] or better yet to the person watching the exit [most likely the Head Cashier], and ask if there is an available manager to help because you could not find someone. And for the love of all that is holy, please do not be snarky or *** their heads off! They can not leave the front end to assist you, and it is [normally] easier to get an Assistant Manager than it is to have us try and call a billion people trying to find one to help you. Chances are if you did not see one walking from Appliances to the Front End, then they are either a] taking their mandatory and much deserved lunch or b] helping another customer.

P.S. I have been to Home Depot a few times, and while my last trip was actually pleasant with plenty of staff and helpful at that, my two or three times before there was also plenty of staff but no one said hello! If you do not bring it to someone's attention and chose to instead walk out and scorn them, then it can never get better!

they probably won't miss you, because someone just got pissed off and home depot and went to lowes

They only take that survey when they are pissed. Hardly ever to give a thumbs up.

We will miss you here at Lowes. Your feelings are somewhat normal for someone with no work ethic, as it is necessary for you to blame your employer for your lack of skill set and talent.

Sadly, your next employer will be the same, and you will continue to find wrong in every workplace you are in.

I assure you we all have opportunities, no matter the position, however, you are sitting in the wrong seat to be throwing stones. Your mindset is undermining others and vicitmized; change that and you may be happier with your next job.

That's why they are "seasonal" employees...not promised FT

Lowes no longer hires FT employees. Like any service block employer, they know "cheap labor" is everywhere. Average employment time for a new hire at Lowes is 90 days.

It's not just Lowe's, you find that in most work places today.

There are so many people out their looking for work they know you can be replaced within a day.

I actually work at Lowe's in the paint dept and paint houses on the side for a living. The bubble issue your having is not because of the paint but because of the type of roller your using.

Its very important to make sure your surface is clean and free of debris. Make sure you know what your painting on top of. If the walls have a oil base on them, stick with a oil base paint or primer them with a oil base or latex base primer and then paint them with a latex paint. This will stop the problem of peeling and in some cases, bubbles.

IF YOUR NOT SURE OF WHAT TYPE OF PAINT IS ALREADY ON THE WALLS...POUR ALCOHOL ON A COTTON BALL OR RAG AND WIPE THE SURFACE. IF PAINT COMES OFF THEN ITS LATEX, IF NO PAINT COMES OFF THEN ITS OIL BASE. The truth about ANY brand paint that has (Paint + Primer) written on the front is ONLY for surfaces that are already painted with lightly colored tint and in good condition. If your painting over fresh wood, new drywall or dark colors, a pure primer is needed.

If your planning on buying primer, have a employee tint it gray for you. Gray primer tends to cover up existing paint a lot better (dark colors and stains), it will also bring out the true color of your top coated tint that you picked out....and in less coats. I have had customers come in and say they didn't like the Valspar Reserve or Signature and with just a few questions I asked them, 9 times out of 10, it was something that they didn't do before painting. Don't expect to know everything because there's always something new to learn about paint...that's what we're there for, to help you with your projects.

Hope this helps! :)

The paint seemed to apply well to the walls but when it came time to remove all the tape the paint peeled off with the tape. Now it looks like *** and have to redo the room or just live with the *** paint job.

I would not recommend this paint to anyone seems to be very poor quality paint for 45/ gallon. I wish I could get my money back

You got that right. Cheap paint like Glidden is much better.

It's not just their paints that suck, so do all their coatings.

Google Valspar sucks. Nobody has had good experience with Valspar paint.

well my husband just had the same issue with a can of Valspar...peeled right off the wall onto the roller...not buying that paint anymore...

I am having the exact same issue, bubbles in the paint. If you try to "flatten" the bubbles, the paint peels right off the wall!

I primed the walls prior to painting, requested paint without primer and got it anyway. My son next door had the same issue. Valspar is ***! And for those here that swear on this junk has to be running PR for Valspar.

There simply is no other explanation.

I will be returning this product for a refund and if that is a problem for Lowes, God help them! :(

Not to be rude or frank but if this is true why would it take 3 times to figure that out? To be " talked into it" common sense says if you don't like it, don't use it.

You'd think you might have questioned buying their paint after the first bad experience but it's your own fault you bought it a third time.

Valspar from Lowes is absolute ***. Dont be fooled by this sub par non covering garbage.

Go with Sherwin Williams and before you buy into any other comments just look at consumer reports or any other legitimate testing and review co. Valspar is always rated Low.

I'm sorry you had a bad experience. Please tell me you returned everything!?

Haha you are just an *** who has no clue how to paint.

It's not the paint - it's the painter!! Valspar is an awesome paint.

Bubbles=roller used

Paint/primer=lazy

you must be ***, ive never had issues with lowes paints