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I MADE A PURCHASE IN LOWE'S. I CHOSE TO PAY CASH. VERY IRRITATED TO RECEIVE A HAND FULL OF CURRENCY AND COINS WITH A STATEMENT OF "HERE'S YOUR CHANGE". I COMMENED THAT IT WOULD BE NICE TO HAVE CHANGE COUNTED BACK , ALL I RECEIVED WAS A COOL STARE. IF CASH CUSTOMERS...
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7 comments
Anonymous
#632916

of course you whined about not having change counted back. You probably have a "problem" with something and anything every where you go. BYE, go shop somewhere else, I love hearing that so I know I wont have to deal with YOU again :)

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Review
#356602 Review #356602 is a subjective opinion of poster.
I purchased a bathroom heater/fan from Lowes in Nacogdoches, Texas. I had a contractor install it. In September I received word that it had been recalled. I went to heaterfanrecall.com and filled out the necessary information including the date code. It was a...
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4 comments
Anonymous
#582037

Number 1. You said "It was a defective item and a new heater/fan was sent to me on September 24, 2012." You already have the new one so file a complaint against A & E Factory Service and Delta Products with the BBB.

Lowes is faultless here.

You know it is pretty likely Home Depot sold the same unit too.

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Review
#355786 Review #355786 is a subjective opinion of poster.
Let me just start with this, i bought a home and prior to movieng in i decided to get some floors put in through out the house plus new doors new bathroom sinks and things like that i mean i end up spending about $10.000 thausend at lowes alone And here it goes they...
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2 comments
RetailCop
#568704

Are you sure your time frame isn't skewed?? I know you want to go after booth of them, but I would wait and seeee what happens.

They booth have more money than you. I'm just doing my job, protecting and serving retail associates.

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Review
#355317 Review #355317 is a subjective opinion of poster.
Loss
$5000

Lowes in Boston, Massachusetts - Lowe's Home Improvement sells you as is product and don't tell you

I brought a grill, and was told will order a new one and have it assemble for free, had to wait a few days as it needs to order one to have it come in and have the person comes in one day a week to do the assembly, not until a few days later when i am ready to have the grill set up and situated, and l see a price tag at the same spot as the one on the floor display i saw in the store, and look, it has the same scratch I saw on the floor model... guess what, it is the one on the floor display, and I return to the store, and the floor display is gone! Very honest practice at Lowe's.
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2 comments
RetailCop
#569249

You can't be pleased!! It was probably backordered, since it's a seasonal item and to keep you from being an *** in the store, they sold you the display instead.....Or your full of ***. I'm just doing my job, protecting and serving retail associates.

Anonymous
#565668

Why do you still buy from Lowes when they keep ripping you off?

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Review
#354929 Review #354929 is a subjective opinion of poster.
Both of the companies in my opinion have very poor customer service. Lowes contracted there extended warranty work to select appliance of Gastonia. They came out to fix our dryer but when they came out they did not have the part. They did not return calls to let us...
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3 comments
Anonymous
#633922

No They are definitely out of Business and are closed. They are bankrupt. If you google Them as well as News Channel 9 together you'll see one of the many reasons why.

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Review
#354713 Review #354713 is a subjective opinion of poster.
Loss
$200

Lowes in West Columbia, SC

Poor Customer Services. I talked with Lowes.com and posted follow-up, and still these people can't get it together. I had three items to be deliverd to my home. Gave them my work number to call, because I work 15 minutes from home. They called my home and even my mother in another town an hour away, but would not call the designated number (me at work). I called the store when I never heard from them, was put on hold repeatedly, and hung-up on repeatedly by an assistant mgr. (Becky). She never gave my work number to delivery or the mgr as requested, so the mgr (Tim) left messages for me at home??? My husband called and got the same run-around. We were even told by Becky that she could not take messages for the manager. He then said that his staff would never behave this way...and we are the only people to ever have this issue. This just is irritating and prompts us complaining on line. An apology would be better...take responsibility...train your staff!
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2 comments
RetailCop
#569255

Why did they have the other numbers to call? Your story reminds me of Swiss cheese!! I'm just doing my job, protecting and serving retail associates

Anonymous
#582043
@RetailCop

Lowes employee? Every post you have made is on Lowes comments.

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Review
#354426 Review #354426 is a subjective opinion of poster.
Loss
$900
I went to lowes with 2 receipts from 2 competitors and no price match on RV antifreeze. They did this before on other items in past but I'm sick of overcharging for products. They want 5 bucks for what others charge 3. Lowes sucks. Support your local hardware...
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6 comments
RetailCop
#568685

I'm just saying what the clerks can't. I'm just doing my job. Protecting and serving the retail world.

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Review
#353838 Review #353838 is a subjective opinion of poster.
Lowes - No assistance leads to INJURIES at LOWE's
On 10/22/2012 I was at the Lowe's store in Van Buren, Arkansas to purchase some tile for a bathroom project. There were several employees throughout the store congregating talking about their weekend and goofing off. I loaded one box of tiles (12X12) weighing over...
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25 comments
Anonymous
#1652480

Your first mistake was not asking the employee to assist in the loading of this merchandise. I have worked in the company before specifically in the department in which you had the incident.

I really do hate to say this however It honestly is your fault that the incident occurred. Have a great day!

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Review
#353836 Review #353836 is a subjective opinion of poster.
After purchasing $135 of inlaid flooring I asked how much they would get to install it. I was told $1.50 a Square Ft. and if it needed underlayment it would be an additional $1.75 a SF. I paid them the $35 refundable estimate they had a man come out and he would...
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14 comments
Anonymous
#1713376

If you happen to buy a floor from Lowes you can call installers like me to install it. You will more than likely save hundreds of dollars.

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Review
#352595 Review #352595 is a subjective opinion of poster.
my experience with lowes was one not even one the movies could dream up.I was behind 2 payments on my Lowes credit card. I talked to a representative from Lowes customer service who of course was out sourced to India. I told them that we got behind because we had just...
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3 comments
Anonymous
#567723

bull$%#@

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Review
#352100 Review #352100 is a subjective opinion of poster.