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Please let me start by stating that I know nothing about building or contracting. I know what a roof is, what a shingle is and a few basic terms but other than that could not put a roof on a house. It is for that very reason that I contacted several companies about...
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1 comment
Anonymous
#984462

What lowes are you referring to? We just got an $8k quote from them... In Kingston NY

Review
#351984 Review #351984 is a subjective opinion of poster.
I bought a 1500 dollar Husquevarna lawn tractor at Loews.; First time I mowed, the tires went flat. I could not believe it. I went back to the store and they said that because "you did not purchase the warranty so you will have to tow it in to the dealer" . "No we do...
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9 comments
Anonymous
#1038705

The Lowesguy makes the case and has the final and last word. Their atTitude towards the public is "the public are suckers".

So how does Lowes guy respond? By saying the complaint was invalid because there was a typo when the name was typed. "You should have bought the warranty." The only guy wanted was to buy four new tires WHICH THEY DO NOT SELL. They sell the mower but do not even for money sell the tires and treat their customer dismissively when he tries to buy tires.

The "lowesguy" is the prototype of the company, kind of like the subway guy. He responds to a legitimate complaint with ridicule. Sell the stock if you have any, look fora other job and pray for a change in management until then.

I hope the "lowesguy" has nothing to do with the store chain. My first though is that he must be a Homedepot plant.

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Review
#351500 Review #351500 is a subjective opinion of poster.
Loss
$1500
I haven't been happy with Lowe's for awhile now. I had a couple bad experiences at one of their stores and when my contractor had to order some supplies for my new porch from Lowes, I went along with it and thought it would be him directly dealing with them. ...
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2 comments
Anonymous
#557770

Thats right you dork take your money elsewhere. Boo hoo you typical cry baby get a life

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Review
#351231 Review #351231 is a subjective opinion of poster.
I bought a lawn mower at Lowes in Niles Michigan. I've used it 3 or 4 *. I replace the rope in it 3 *. and the spark plug once. and the piece of *** still won't start. so I call Lowes. tell them what's going on with the mower. they proceeded to tell me that...
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8 comments
Anonymous
#681316

Did you read the directions before using the mower? Figures

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Review
#350382 Review #350382 is a subjective opinion of poster.
My name is Linda Kaufman and I was given extremely rude customer service at the Lowe's Home Improvement Center in Willow Grove by an associate named Alan in the plumbing department. IAs I stated earlier in my 1st email, this man is rude and an awful employee....
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7 comments
Anonymous
#566058

I love how completely unbelievable some of these stories are. She makes it sound like alan in plumbing is mentally unstable and a complete psychopath.

Here is what most likely actually happened. Alan in plumbing was in plumbing with an actual plumbing customer, giving that customer actual plumbing advice when this lady walks up to him with a blind in her hand asking that he drop what he is doing and cut it for her. He most likely asked her to wait a moment until he was done with his already engaged plumbing customer in the plumbing department. She prob freaked out when he suggested this rational course of action and overeacted and stormed off.

Alan in plumbing and the plumbing customer most likely rolled their eyes and had a good little laugh at what a *** she was. Ever think of finding an associate in the actual department you need for help in? There is a call button right next to the blind cutting machine that will get someone to your location in 30 seconds and guess what.

If they answer that call button...they may actually know how to cut blinds. So funny

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Review
#350374 Review #350374 is a subjective opinion of poster.
I always go above & beyond to help customers. I am also one of those smokers. After dealing with a few of "those" types of customers, I always looked forward to go to my vehicle & have a smoke & make a call without everyone in the breakroom listening. Now, it seems...
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4 comments
Anonymous
#554386

Boy you mst be new to retail, I have been in retail for over thirty years and I have seen both sides of the coin. First

Of all the manager cannot refuse you a break.

You may take a break but must not leave the Lowes property simply because you are still on Lowes time. The smoking issue has always been and issue. It is lowes insurance company that is enforcing the smoking ban. If Lowes doesn't comply then Lowes can loss there smoking insurance discount and then your health insurance will increase.

The no sodas on the floor is especially important at the registers. I have seen a lot of damaged equipment in my years due to careless employees.

lowes can control the customers but they can tell you what to do if you are getting a pay check with Lowes on it. I am sure there are a lot of other people that would love to have your job.

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Review
#350250 Review #350250 is a subjective opinion of poster.
My husband and I are a younger couple. He is 25 and I'm 23 and we have two young boys. We went into Lowe's when we first bought our house so we could buy a mower. There was an older guy working in that area. He was taking care of an older couple so we waited...
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5 comments
Anonymous
#566072

Next time use your youth! Wear something slutty and sling that thang girl.

Then I'll bet you will get attention.

Unless you are a fatty....then keep it covered up.

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Review
#349943 Review #349943 is a subjective opinion of poster.
I ordered 2 baseboard heaters for my home which i am renovating. I selected and paid for next day delivery, knowing it would get below freezing friday night. (delivery should have arrived friday) Nothing... So i call and complain... They say they do not understand why...
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3 comments
Anonymous
#566005

Lowes only guarantees next day delivery on major Appliances and delivery on those are free. Other than that it is really the first available day that they can get the delivery out to you.

However, if you explain that you really need something the next day to the Head Cashier or manager, they always will make sure that it will happen for you. At my store anyways. Especially something quick and easy like two heaters in the box that are pretty much a 5 min drop and go.

So I find your story largely unbelievable.

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Review
#349857 Review #349857 is a subjective opinion of poster.
Loss
$24
Tags
  • baseboard heaters
I am currently a Lowes employee looking for a new job. Just found out yesterday that it is against company policy to leave the building to take a break. If you think I am kidding you would be wrong. It is also against our company policy to chew gum or even just to...
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56 comments
Anonymous
#1624475

They are eliminating all loss prevention Specialist positions in the company and all loss prevention manager positions in risk level 1-4 stores as of February 2, 2019. They just told us on a phone conference call yesterday. Didnt even give us a month's notice to find another job

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Review
#349750 Review #349750 is a subjective opinion of poster.
I have never been talked down to like I have when I went into the Southgate, MI Lowe's. I purchased a snow-blower off the website for pickup for my father's birthday. The site apparently has an error in the price, but I paid the actual amount which I have on my...
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Review
#349420 Review #349420 is a subjective opinion of poster.
Loss
$897