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1 comment

Lowes Let me Down

I noticed that Lowes had great deals on both the Skil Table Saw and Skil Compound Miter Saw during their after Thanksgiving Day event. I checked with my local store and of course they were out, so I decided to check their website. I managed to locate a Miter Saw at one of their stores and purchased it; so I presumed. After printing out the confirmation and receipt of my order, I went to another store to pick it up, where the saw supposedly was in-stock. BIG LIE! After the floor associate retrieved the product from the warehouse, the supervisor on duty told me that my order had been cancelled and that if I wanted one I could drive 3 hours to another store where I could get it where there was 10 on-hand. I have written a strongly worded letter to Lowes detailing the situation, and even offered a solution: them trucking one from Bend to Portland as my card has been charged.. I am sure I will never see a reply. So beware of Lowes and its online service. They obviously intend to sale items which they don't have and make no attempt to resolve problems. Home Depot will be happy.
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Author
Location
Bellevue, Washington
Review #277791 is a subjective opinion of poster.
2 comments
Went in to buy a hot water tank, the computer show they have one in stock,,but they couldn't find it, in the Marietta Ohio store. They checked Parkersburg WV, and showed they had 3,,I ask if it could be brought to the Marietta store, They said no..I am caring for...
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Anonymous
#399866

Have you seen the cost of freight charges lately, your $400.00 tank would have cost at least 100.00 to ship. I\'m sure if you owned a business you would lose money on every s...

Author
Location
Phoenix, Arizona
Review #277780 is a subjective opinion of poster.
1 comment

Lowes in Jackson, Tennessee - Figidaire is Junk !!!!!

We bought a new Frigidaire refrigerator side by side. Attractive design. We used it seven months and the computer failed rendering it inoperable. We lost the contents as well. Lowe's provided an even swap but wouldn't refund our money because it was over 90 days. The ice maker has failed on our new one because of the filter stopping up. I've ordered a new bypass for it. It is not a year old yet. I should not have to order parts for anything that is less than a year old. DO NOT BUY FRIGIDAIRE THEY ARE JUNK!!!
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Author
Location
Jackson, Tennessee
Loss
$850
Review #277528 is a subjective opinion of poster.
2 comments
very good prices advertised for Maglight flashlights,the flier suggested online ordering but after checking ten stores i discovered that there was "limited availability on all models and therefore not able to order online! The local Lowes store showed only one in...
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arcjay
#382071

Same for me. Lowes had the sale running through the weekend. I went online and managed to purchase a Skil Miter Saw. When I took the receipt to the store,expecting to pick ...

Author
Location
Lexington, South Carolina
Review #277184 is a subjective opinion of poster.
7 comments
On Sunday as I was walking into the Lowes store at Higley and Southern in Mesa , AZ. I noticed a car with two infants in it. The children were unattended and there were no adults in the area. I told a cashier about the children as soon as I walked into the store and...
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Anonymous
#379957

This guy.....

Author
Location
Phoenix, Arizona
Review #276531 is a subjective opinion of poster.
2 comments

Lowes in Virginia Beach, Virginia - Veterian Discount

Don't know that I would say 'pissed' but certainly disappointed. I am a Vietnam Vet and went into Lowes yesterday in Virginia Beach, Holland road, to register for the Veteran 10 percent discount advertised online. I was making a small purchase but was going to return for three shop tools totaling close to 900 dollars. At first the casher said to go to the services desk, which I did. The lady said that was for Veteran's day only. I asked for the supervisor, who said even though it is advertised as 'any time' it is up to the store and they choose not to extend it to 'any time', only on Veteran's day. Home Depot is now my choice for the tools as they give the discount "˜any time'. I realize that I am only one customer, but when I go to the next Veteran's meeting I will be sure to tell this story. Makes me feel like it is 1970 when I returned from Vietnam. Update 5 May 2011: Home Depot has reconfirmed that they still offer their military and veteran's discounts. Lowe's continues to give a 10 percent discount to all veterans who have a DD214 on Memorial Day, Fourth of July and Veteran's Day." Read more: http://paycheck-chronicles.military.com/2010/07/14/lowes-official-answer-on-military-discounts/#ixzz1eLtuyu5o The Paycheck Chronicles Anthony Criscione 757 467 0954 anthony.s.criscioine@cox.net
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Author
Location
Virginia Beach, Virginia
Review #276384 is a subjective opinion of poster.
4 comments
Through our 4 year ordeal, 4 doors from Therma-Tru we are now onto door #5. This door lasted 2 years before rotting out and causing the hardwood floors in our entry way to rot. We reported the problem in August 2011. We are into mid Nov. and Lowes is yet to fix our...
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Anonymous
#506803

Go to your local hardware store. They sell saepicl enzymatic cleaners made specifically for vinyl siding.You can spray on easily with a garden hose adapter, let it soak for a...

Author
Location
Okemos, Michigan
Loss
$13
Review #276074 is a subjective opinion of poster.
3 comments
the worst paint i have ever used. i am an experienced painter. semi=gloss left brush strokes. matte left an uneven finish when rolled. will ge to home depot or sherwin williams, etc...behr at home depot is a much, much better paint. how do you repair a bothced paint...
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Anonymous
#1030696

Using Valspar for 15 years and no issues, try it again, every paint is different. Doesn't mean it isn't good.

Author
Location
Adamstown, Maryland
Review #276015 is a subjective opinion of poster.
0 comments

Delivery of Dryer and Attitude Jersey City Lowes

All: I ordered a clothes dryer from Lowes Jersey City NJ in early November. I received 2 calls from the store 1-notifying me that the order had reached their warehouse 2-notifying me that the dryer had reached the store. I was told that I would receive a call to schedule home delivery of the dryer but I never did. Lowes just took it upon themselves to schedule a delivery date and time without consulting me. I received a call from the delivery company notifying me date and timeframe for delivery and I cancelled it since I was not available. The part I am PISSED off about is the fact that I had to call the store to reschedule the delivery and I kept being transferred and put on hold for over 20 minutes as I waited for a so-called manager named Gio who never answered my call. I spoke to a woman named Yvette who gave me an attitude as she explained that she just got on the phone and in my own words it didnt seem to be her issue that I had been on hold. GREAT customer service Lowes jersey city. If you dont want to work there QUIT and go on the unemployment line instead of being mean to your paying customers who keep you EMPLOYED!!!! Finally a girl helped me and was nice as a reaction to my attitude which was stern since the dryer was not FREE! I will never order anything from YOU AGAIN! YOUR LOSS...
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Author
Location
Boston, Massachusetts
Reason of review
Problem with delivery
Review #275761 is a subjective opinion of poster.
0 comments

Lowes in Pacifica, California - Credit Card Incompetence

My husband and I bought a washer dryer and thought we were taking advantage of a great deal by getting a Lowe's credit card. It was supposed to come to our house within 7 days. 2 weeks later, I called to follow up and the phone option wouldn't send me to customer service operator. My husband and I went to the store to pay the first bill at the store. Turns out, they entered our address incorrectly and couldn't correct it at the stores. I would have to call and change on the number I've been calling at. Then I order a new card to be sent to my correct address. The new card comes but no bill for the next month. Then I get multiple phonecalls in one day, during work where I couldn't answer, from their collection agency for a late payment I didn't even know I had missed. I tried to pay online, but it wouldn't let me start an account online and locked me out of the pay bill online feature. I apparently didn't know my own mother's maiden name. They finally got a hold of me in the evening and said that I had to pay the late charge along with the payment, but apparently I had to call the same number I've been calling to get help for the website and to find out about why I didn't get a notice. All this annoyance for a washer/dryer I could've paid off in full and never had to deal with a new credit card for. Thanks a lot Lowe's. Way to make people never want to shop in your store again.
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Author
Location
Pacifica, California
Review #275028 is a subjective opinion of poster.