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Lowes in Benton, Pennsylvania - Rude employees

Had a few dealings with Lowes in Buckhorn PA and I have to say that some of their employees need a lesson on customer service. I needed an appliance delivered and had to speak with a manager, at least she said she was "one of the managers" This woman cut me off as I was trying to speak,then while I was trying to explain something to her she cut me off again and transferred me to someone else. While I'm here I might as well mention the job they did on carpet laying. I had carpet delivered and installed by Lowes. It's a year later and now it's buckled. I was told by Home Depot that they didn't pull it tight enough. Of course now it's too late to have something done about it Don't waste your time at this store!
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4 comments
Anonymous
#1098076

lazy employees at Lowes

Anonymous
#478173

Heartless, you were in Buckhorn Pa.? Your comment is listed as " from Green Bay, Wisconsin".

Two places at once? Not only are you a liar, you are a magician also.

Anonymous
#477225

Hey sugar hate to break it to you, but you were the one being rude. I remember you, and well you were being a total ***

Anonymous
#590752
@Heartless

Where's your respect you piece of trash

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Review
#317159 Review #317159 is a subjective opinion of poster.
the maanagers at the lowes in lima ohio are probably the most laziest managers ive ever seen. i waited about 20 mins to get loaded while a manager sent for others to help, why couldnt he help?!?!!?!? instead of helping the employee with loading the rocks i waited...
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5 comments
Anonymous
#744354

well I just called there to get advice and talked to a female mgr and she acted like a was a waste of her time cuz I wanted to talk to a CASHIER WHO WAS VERY HELPFUL and she wouldn't leave a message for him or anything. I am disabled and he was giving me helpful advice and she was just sighing and giving me reasons why she can't give him a "MESSAGE" to contact a happy appreciative customer

I am disabled and am a cat lover and have to return some useless bug spray and wanted to speak to this helpful man about something he suggested and asked if they carried and they only have the kind I can't use but she STILL GAVE me the item # of THIS product I obviously have NO INTEREST in buying!!

WHAT KIND OF *** RUDE PEOPLE DO THEY HAVE WORKING THERE??? :sigh :sigh

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Review
#316696 Review #316696 is a subjective opinion of poster.
Loss
$168

Lowes in Brampton, Ontario - Contractors-beware ladies

I had a contractor work in my home to do flooring.He was a bit off a sex person ,he loved his women.He would take advantage off you if you let your gard down.Be ware off this person Ljupco LUKADimovski.He would make inapporate passes and touching.He would also come drink or with alchole breath.He will make promises to do the exta work and a now show nor call.and if you call him the excuses never end.Lukas is a contractor out off Lowes Brampton.His # is 416-543-5597.Ladies keep your distance.
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1 comment
Anonymous
#478807

Did you actually go to school? There is a thing called spell check.

Review
#316643 Review #316643 is a subjective opinion of poster.

Lowes in Livingston, New Jersey - Customer service

WOW ENTERPRISE ALABAMA LOWE DOE'S NOT LIKE TO HELP THE CUSTOMER. What are they going to do if Home Depot comes to town. I was just in the Enterprise, Alabama store,picking up some items, standing in line for 5-6 the minutes as the other cashier (Ashley) watched us stand in line and said nothing about helping us. Then someone walked up and had to ask her are you open as she was doing nothing. She then started helping us. Wow this is unreal that customer service is this bad with such a large company.LOWES TIME TO GET SOME ONE THAT LOVES THEIR JOB.
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#315815 Review #315815 is a subjective opinion of poster.

Lowes in Columbus, Ohio - Washing Machine Tearing up Clothes

We bought a Whirlpool model 580 washing machine less than a year ago. About nine months ago, my wife noticed that the towels were getting frayed, clothes (such as v-neck tshirts) we getting stretched at the neck. About that time, I was diagnosed with cancer and needless to say, with all the radiation and chemo treatments, this problem was not of high priority. We went to the local Lowe's and talked to a manager who recommended a diagnosis be made of the washing machine. No problems were found, but the washer is still tearing up clothes. My wife goes to the landramat at least once a week to wash the good clothes. I am pissed that we can't return the washer. In the past 30 years, we have not had this problem with other major stores (such as Sears, Home Depot etc.0
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Review
#315632 Review #315632 is a subjective opinion of poster.
So I order a 200+ dollar medicine cabinet from Lowes on line. I wait for a month for it to be shipped from Kraftmaid. I finally get the call that the cabinet is in so I drive the fifty something miles to go pick it up. They bring this huge and very heavy carton to the...
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2 comments
Anonymous
#483796

wow thats ridiculous i work at a lowes in tx and we would never do that to a customer.. if i even see a customer slightly struggling or anything i always ask or try and help them myself.. the lowes you went to needs to learn some customer service

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#315502 Review #315502 is a subjective opinion of poster.

Lowes all about racing not about quality

I recently had a modular building built. Decided I did not like the windows the manufacturer offered and decided to upgrade to windows and doors thru Lowes. Knowing the item numbers I called Lowes to get the rough openings - Every one of the measurements they gave me was wrong. And Lowes will do nothing. Now I have to pay a carpenter to redo every window and door opening to accommodate the sizes I need. Loses obviously hires idiots who cannot read, do not train their people, and have managers who don't know how to run a business. A $9k order will go elsewhere -
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3 comments
Anonymous
#477640

You call a store for THEM to give YOU the rough opening sizes?? You must have skipped the part where you had a Lowe's employee or installer take a measure of your windows, because that would be the only way they could give you sizes.

If that's not the case, then you must not have read one of the fine prints of carpentry that unless there is an actual person standing in front of your window with a tape measure, then no sizes can be gotten.

By the way, I want to upgrade my flooring from hardwood to carpet.

I know what I want, so can I call you so I can find out how much carpeting Im going to need?? :x

Anonymous
#473460

Yes lowes hires idiots to help idiots like you. Since we are on the topic of Idiots riddle me this *** man.

What kind of *** can not read a tape measure and calls on the phone to order a special item? You guessed it boys and girls the *** Miami Florida.

So let this be a lesson for all the idiots out there Use your head for something other than a hat rack you ***.

Signed a Lowes hired ***.

Serving idiots like you because thats who we are and thats who we care about. You ***.

Anonymous
#473388

But you already had the rough opening sizes, it was your building. take those sizes to order your special order windows.

Same at any retail window store.

Windows off the shelf have the sizes on them for you to read. special order windows come from your specs.

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Review
#315442 Review #315442 is a subjective opinion of poster.
Lowe's advertises a 10% veterans discount, yet the only way a veteran can get the discount is to present an active-duty, retired, reserve, or VA health system ID. Not all veterans have military ID's because they are out of the military with no reserve...
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20 comments
Anonymous
#1499798

You can sign up on line or in store with DD214. I have 8 years service and I did..

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Review
#315035 Review #315035 is a subjective opinion of poster.
Loss
$10

Lowes Sucks

I have had an ongoing argument with Lowes as we have been waiting to receive countertops in our kitchen for almost 6 weeks now...DO NOT GO THROUGH THEM! They are terrible and give you contractors that are the worst and no one has common sense. They just want to obligate the contract and don't care about the person who has signed the contract. We would cancel the order all together but we will lose out on money. The countertop was on backorder and no one called to inform us. I had to call for us to find out. Then they call today and want to install Tuesday! Common sense would say that they need to give us a little more of a heads up because they only install on the weekdays and the people who work don't even have enough notice to get off of work. They just wanted to offer us that date because according to the contract, it needs to be installed by the 3rd. Since they offered us a date before the 3rd...even if it doesn't work for us, they are still under the contract even if we have them come in later.
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1 comment
Anonymous
#474536

Ok so you are stating it has been six weeks but the contract must be fulfilled by the 3rd? The person setting the contract technically has no knowledge of the dates of install so they lied to you off the git go. If you are unhappy go get a refund they can try to refuse but if you demand a refund odds are they will give it to you.

Review
#314767 Review #314767 is a subjective opinion of poster.

Lowes in Baltimore, Maryland - Lied and made up delivery times.

I ordered a marble vanity top, almost $600, custom; it arrives after 3 weeks, with the bowl offset to the wrong side! After it took 45 minutes to complete the order in the store. The fashion bath girl had moved, it was a guy from mill work, he didn't know what he was doing. So I take it back to Lowe's - they can only get it re-made & expedited to me in 14 days! That's expedited? Yes. So last Wed. I inquire about the top, yes, it's been shipped, it'll be here today, I phone the Madison heights, Va, store today, no, it's not arriving until next Friday, May 5th! That'll be 3 weeks since the 2nd expedited order was placed! Meanwhile my customer has no bathroom sink, now I have to tell her it'll be another 10 days! It makes me look like a liar to my client. I am recommending to my customers that they not use Lowe's, if they want to choose anything for their home, go to anywhere but Lowe's. They are awful to deal with. And they lie, to your face.
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Review
#314619 Review #314619 is a subjective opinion of poster.