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3 comments
i bought a washer and dryer set 10-09-10 and i have a added five year warranty on it well September of 2011 the dryer broke so i started calling to get a copy of the receipt and have called several times and supposedly was put on top of the list in october because they...
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Anonymous
#381473

I bought a fridge at Lowe\'s two years ago, bought their extended warranty along with it. Both the appliance guy and the cashier told me I\'d need to save the receipt and regi...

Author
Location
Seneca, South Carolina
Loss
$550
Review #274883 is a subjective opinion of poster.
3 comments
At the night before the scheduled delivery date, I was given the delivery window between 7pm and 9pm. At November in Chicago area, the sunset time is around ~4:45pm. The delivery was for our newly purchased investment property (still in the middle of remodeling, need...
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Anonymous
#506898

I believe that hviang some type of multicultural education is a must for everyone, no matter what professional field you are in. I think that everyone encounters someone from...

Author
Location
Mundelein, Illinois
Review #274538 is a subjective opinion of poster.
1 comment

Lowes in Newark, New Jersey - Terrible customer service

I purchased a Samsung HE dryer From Lowe's of Eatontown, NJ on April 25 2010 along, with an extended service contract and it broke down October 5 2011. I called for service and was given an appt. for the following week with A@E Factory Service. They came on Oct. 11 replaced a belt and informed me the wiring harness was bad. They had to order the part and come back in 8 days Oct. 19. They came and replaced the wiring harness, still didn't work, they said it was the motor. They ordered the motor and gave me an appt. for Oct. 21, never showed up. I called and they said it was my fault they didn't show up because I didn't let them know the part arrived??!!?? They came 4 days later Oct. 25. Replaced the motor, still didn't work, said it was the computer, had to order gave me an appt. for 15 days, Nov 9. Replaced the computer, didn't work it isn't the computer it is the motor. WHAT!!!!!!!! They previously ordered and replaced the wrong motor component????!!!??? (These people couldn't diagnose a head cold) Tech just left I still have no dryer after 5 weeks. Calling A@E does me no good because they don't care that I'm dissatisfied. My hands are tied and I'm at the mercy of A@E. Every time I called they just said "I'M sorry, I understand" but did nothing to help me out. I asked to speak w/a manager and was told "No, he will just tell you the same thing I am." My next appt. is scheduled for Nov. 17. Shame on me for not throwing them out of my house 3weeks ago and buying a new dryer. Don't ever call A@E Factory Service, not even to change a light bulb!!!
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Author
Location
Newark, New Jersey
Review #273815 is a subjective opinion of poster.
16 comments

Lowes in Scranton, Pennsylvania - Refused 10%

i was using my military dischrage card to get a 10% discount off my purchases, i served in army for 8 years, this discharge paper was honored until i bought wallpaper for $358.90 dollars i was told i would have to get a photo id or prove that i served for 20 years or more in the service. photo cards are taken from you when discharged. you only get a discharge sertificate, they lied when they advertised any id to prove that you served in the military would be good enough to get the 10% discount.i will take my business elsware after this. i felt imbarristed when they told me this in front of other coustomers.
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Author
Location
Scranton, Pennsylvania
Loss
$10
Review #273627 is a subjective opinion of poster.
3 comments
And they didn't do a good job, either. We had to have them come out & fix their mistakes (the carpet didn't even make it to the wall in one spot). How do I know they were illegal? Because one left his wallet. No Driver's license. State ID card had one name,...
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Anonymous
#1089024

they are using them in lexington ky. its shameful greed

Author
Location
Bellevue, Nebraska
Review #273602 is a subjective opinion of poster.
24 comments
My son and I had one piece of wood to paint for project. Bought 2 cans of Valspar spray paint. One was primer grey and the other was basic gloss red. 1) The grey primer "special" safety cap came off first thing. 2) Nozzle had over spray and leaked very bad. 3) Can...
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Anonymous
#1558486

Valspar has great colors. The somewhat new twist cap is terrible and leaks and runs, all over your hands, everything.

Author
Location
Clearfield, Pennsylvania
Review #273374 is a subjective opinion of poster.
1 comment
My father is a Veteran and entitiled to a 10% discount at Lowe's. Since there was nice weather 11/06/11, went to Lowe's - While waiting to be checked out, in order to receive the 10% Veterans discount, they need an "override" to do so. While waiting...
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Anonymous
#805500

I work at Lowes and about 70% of our customers are affiliated with the military since we are close to a military base.... we don't need an override because of this and I assur...

Author
Location
Freeport, New York
Loss
$165
Review #273323 is a subjective opinion of poster.
0 comments

Pushy lowes paint manager

I came into lowest store in oakpark heights mn #2315 and I wanted the valspar ultra premium paint and when the employee Megan which I guess is the paint manager took my paint order she insisted that I get the valspar signature paint I clearly stated No I want the cheaper valspar and that I do not like the signature paint she rolled her eyes and me and started mixing it in the signature paint anyway when another employee reminded her that she was mixing it in the wrong paint she gave them a nasty look and started whispering I refused to pay for the paint and ended up just leaving and having to postpone my project this is unacceptable!!!! My advice to lowest is to start choosing better employees
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Author
Location
Chantilly, Virginia
Review #273191 is a subjective opinion of poster.
2 comments
I purchased a full set of lifetime warranty Kobalt mechanics tools and screw drivers from Lowes to have at a econd home. Up to this point I always bought craftsman. The first time I used the 3/8 ratchet wrench, it did not hold the socket. As luck would have it, I...
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Anonymous
#506848

I mentioned that IF there\'s a vrosien 2, the designers might try to build it with a one-handed mechanism if possible. Don\'t hold your breath, though, the driver is actually ...

Author
Location
Washington, District Of Columbia
Loss
$500
Review #272982 is a subjective opinion of poster.
0 comments

Lowes and Home Depot - Bait and Switch

So we recently went to both Lowes and Home Depot to buy a 5ft sliding glass patio door. What I'm so pissed off about happened at both stores. You go in and all of their display patio doors are 5ft models. They clearly have a price tag of about $429 with the words In Stock. When we tried to actually order it, they told us they never stock 5ft doors, only 6ft doors and we'd have to order it. Ok, we'll have to wait two weeks which is not terrible. Then they say O, and because we have to order it, its now a 'special order' and the price is now close to $800 !!! How is this not false advertising !! This cannot be legal ! They bring you in the store with one price and then say they never stock them at that price and the actual price is almost double ! We found a 5ft door at a building supply company and paid the $429 like it was supposed to be. I will NEVER EVER go to these box stores again.
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Author
Location
Washington, District Of Columbia
Review #272759 is a subjective opinion of poster.