Latest review first
the maanagers at the lowes in lima ohio are probably the most laziest managers ive ever seen. i waited about 20 mins to get loaded while a manager sent for others to help, why couldnt he help?!?!!?!? instead of helping the employee with loading the rocks i waited...
Lowes in Brampton, Ontario - Contractors-beware ladies
I had a contractor work in my home to do flooring.He was a bit off a sex person ,he loved his women.He would take advantage off you if you let your gard down.Be ware off this person Ljupco LUKADimovski.He would make inapporate passes and touching.He would also come drink or with alchole breath.He will make promises to do the exta work and a now show nor call.and if you call him the excuses never end.Lukas is a contractor out off Lowes Brampton.His # is 416-543-5597.Ladies keep your distance.
Lowes in Livingston, New Jersey - Customer service
WOW ENTERPRISE ALABAMA LOWE DOE'S NOT LIKE TO HELP THE CUSTOMER. What are they going to do if Home Depot comes to town. I was just in the Enterprise, Alabama store,picking up some items, standing in line for 5-6 the minutes as the other cashier (Ashley) watched us stand in line and said nothing about helping us. Then someone walked up and had to ask her are you open as she was doing nothing. She then started helping us. Wow this is unreal that customer service is this bad with such a large company.LOWES TIME TO GET SOME ONE THAT LOVES THEIR JOB.
Lowes in Columbus, Ohio - Washing Machine Tearing up Clothes
We bought a Whirlpool model 580 washing machine less than a year ago. About nine months ago, my wife noticed that the towels were getting frayed, clothes (such as v-neck tshirts) we getting stretched at the neck. About that time, I was diagnosed with cancer and needless to say, with all the radiation and chemo treatments, this problem was not of high priority. We went to the local Lowe's and talked to a manager who recommended a diagnosis be made of the washing machine. No problems were found, but the washer is still tearing up clothes. My wife goes to the landramat at least once a week to wash the good clothes. I am pissed that we can't return the washer. In the past 30 years, we have not had this problem with other major stores (such as Sears, Home Depot etc.0
So I order a 200+ dollar medicine cabinet from Lowes on line. I wait for a month for it to be shipped from Kraftmaid. I finally get the call that the cabinet is in so I drive the fifty something miles to go pick it up. They bring this huge and very heavy carton to the...
Lowes all about racing not about quality
I recently had a modular building built. Decided I did not like the windows the manufacturer offered and decided to upgrade to windows and doors thru Lowes. Knowing the item numbers I called Lowes to get the rough openings - Every one of the measurements they gave me was wrong. And Lowes will do nothing. Now I have to pay a carpenter to redo every window and door opening to accommodate the sizes I need. Loses obviously hires idiots who cannot read, do not train their people, and have managers who don't know how to run a business. A $9k order will go elsewhere -
Lowe's advertises a 10% veterans discount, yet the only way a veteran can get the discount is to present an active-duty, retired, reserve, or VA health system ID. Not all veterans have military ID's because they are out of the military with no reserve...
I have had an ongoing argument with Lowes as we have been waiting to receive countertops in our kitchen for almost 6 weeks now...DO NOT GO THROUGH THEM! They are terrible and give you contractors that are the worst and no one has common sense. They just want to obligate the contract and don't care about the person who has signed the contract. We would cancel the order all together but we will lose out on money. The countertop was on backorder and no one called to inform us. I had to call for us to find out. Then they call today and want to install Tuesday! Common sense would say that they need to give us a little more of a heads up because they only install on the weekdays and the people who work don't even have enough notice to get off of work. They just wanted to offer us that date because according to the contract, it needs to be installed by the 3rd. Since they offered us a date before the 3rd...even if it doesn't work for us, they are still under the contract even if we have them come in later.
Lowes in Baltimore, Maryland - Lied and made up delivery times.
I ordered a marble vanity top, almost $600, custom; it arrives after 3 weeks, with the bowl offset to the wrong side! After it took 45 minutes to complete the order in the store. The fashion bath girl had moved, it was a guy from mill work, he didn't know what he was doing. So I take it back to Lowe's - they can only get it re-made & expedited to me in 14 days! That's expedited? Yes. So last Wed. I inquire about the top, yes, it's been shipped, it'll be here today, I phone the Madison heights, Va, store today, no, it's not arriving until next Friday, May 5th! That'll be 3 weeks since the 2nd expedited order was placed! Meanwhile my customer has no bathroom sink, now I have to tell her it'll be another 10 days! It makes me look like a liar to my client. I am recommending to my customers that they not use Lowe's, if they want to choose anything for their home, go to anywhere but Lowe's. They are awful to deal with. And they lie, to your face.
Lowes in Provo, Utah - Poor service in the plumbing department
I needed a 3/4" T with a 1/2" threaded bottom. I went to Lowes customer service and he asked the plumbing department to bring one up front, which he declined to do. I went back to the plumbing department and he was on the phone. When he got off he helped the person that was ahead of me and walked around the corner, I followed and he helped someone else and this happened again. He said I''ll be with you in a minute bud, but he never showed his face again. I won't use their plumbing department again. I have had no problems with other departments there. Mel
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