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Lowes in Vancouver, British Columbia - This is so hard on people.

To hear this creates such Stress on people. One of my comrads was in a Lowes store recently and she heard of this and this fellow was saying they just took away 30% of his earnings, and he can't pay his mortgage. She shared with him a solution and how he could resolve it. He was open to hearing anything what does he do?, work the weekends as well. I feel badly for these people. It's a shock. If anyone wants to chat, maybe I can give you some ideas to help you work it out. Best Wishes, Mary
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3 comments
Anonymous
#465340

I find it amusing to hear about not following up with your customers and not caring. First off, you folks do nothing more than stand at terminals ignoring customers in other departments.

You don't do any recovery in departments, and most of all, you hardly follow up with customers anyway. Trust me, I have taken many complaints related to you people not following up. You are in the 90% pay scale so do us a favor and quite so we can find someone else who cares.

Good luck finding the same job with the same pay. :cry

Anonymous
#464091

They still want sales number and are coming up with new and more politically correct ways to threaten us. At this point I really dont care what they do.

I sold all my Lowes stocks and put the money in a safe fund. There is enough to pay off all of my bills House car etc. So bring it Niblock go on can the specialists. I really dont care any more.

Too many years of headaches. I can assure you the days of pushing to be in the regional 25 are over. No more after work stops, No more calling customers, If they buy they buy I will give them the best deal I can but I wont badger them anymore. Hire some telephone operators to do that Im done.

As for the customers out there. Dont expect us to sit with you for hours changing your kitchens around while you sip your stinking coffee.

I am presenting 2 designs from here out. Ofcourse they can be tweeked but I am done with doing interior designer work for big box software operators pay....

Anonymous
#463937

Yep....That's right. Back in mid-Febuary all of Lowes kitchen, flooring and appliance Specialists were given just 3 DAYS NOTICE that they would not be paid commission/SPIFFS on any sales made.

This move is to supposedly make all employees equal.

It's all part of the company's philosophy of "Me to We". Isn't that actually a form of Communisim?

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#309841 Review #309841 is a subjective opinion of poster.

Lowes in Albany, New York - Veterans discount

bought a stove, denied the dd214 with photo valid license that we always used, had to get an id from the veterans agency, new rule. ok...got photo id from our county veterans agency...talked to corp. and was told once we received the veterans id they would give the discount on prior purchase of stove and that would be sufficient for the 10%. well, got the id, and after i was told there would be no problem with the discount to go to cust. service and they would give it to me..not to my surprise was humiliated and talked down to and we were not going to get it..now a twit said it has to be a green card. lol my husband a vietnam vet, born in the us and have to have a green card. well, after this they can keep the discount, lost a loyal customer. I feel if Lowes can't stand behind their veterans, the veterans can't stand behind them....
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#309703 Review #309703 is a subjective opinion of poster.
Lowes Clinton Twp. Mi. On 3-27-12 I paid for full price a brand new lawn tractor $2K. As the sales guy wrote it up I verified with him that this was new in the box and he agreed that only if I had needed that day might I have to take a floor model. I was not in a rush...
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3 comments
Anonymous
#460675

I had problems with Lowes on my mower purchase. I contacted corporate and ended up with a much better model than I bought.

Local Lowes do not care about your complaint, but corporate does! Contact corporate and see if the local Lowes gets an attitude adjustment. I had to go this route several times.

Now, Lowes take notice of me when I enter. I now get the service I expect as a consumer.

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#309253 Review #309253 is a subjective opinion of poster.
Loss
$2
I went in to the Amherst, NH Lowe's last week and purchased a Samsung Washer and dryer set for about 1450 dollars. I went with Lowe's because the price seemed decent and I had a Lowe's credit card. I never purchased anything really big from Lowe's so...
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2 comments
Anonymous
#461188

search you tube lowes forklift tragedy and be glad they did not show up

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#308599 Review #308599 is a subjective opinion of poster.
Loss
$1450

Lowes Customer Service NOT Returning Phone Calls

They dodge our calls regarding a warranty issue with our Granite. Left messages and they do not respond. What do we do now? This is a very expansive problem and nobody is helping us. If we don't resolve this issue, we will be contacting the BBB. Maybe this will get a response. We spend a lot of $ at Lowe's and are very disappointed. If I could give two names of the CS reps that we were refereed to I would. LOWE'S CALL US PLEASE!!! We need to get this problem resolved so that we can move forward with our next project.
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3 comments
big ben
#506734

Just return it and go to home depot

Anonymous
#458012

Mlazanis,

Need to know what the problem is? Which Granite?

Sensa or Stone works. Store purchased from? Color?

And what is the issue? I can get you to the right person but need this info to help you.

This employee will help!

Anonymous
#457466

I cannot get into world class solitare and a few other games...have tried and tried...this should not be happening...when is the problem gonna be fixed?

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#308285 Review #308285 is a subjective opinion of poster.
For over three years I have written and sent pictures of the carpet Lowes installed that is bulging in many places. I asked for the money back so I could hire someone to fix it. They want to have the people who tried four times to fix the problems come out again. I...
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8 comments
big ben
#506735

really 3 years. get real. I dont know a company that would back you after that long

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#308184 Review #308184 is a subjective opinion of poster.
Loss
$8
I purchased impact windows on 1/4/2012 and still do not have them finished.First they pulled the permit for the incorrect address.After calling for a week they final sent someone to fill it out correctly. Had a person install them only to fail. They did not use the...
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1 comment
Anonymous
#806280

Next time try Storm Tight Windows, we are very satisfied with the installation and service.

Review
#308073 Review #308073 is a subjective opinion of poster.
Loss
$7000

Lowes in Fort Mill, South Carolina - No VA discounts

I have done a lotg of business with Lowes and I've been pleased until today. When I was told that they have stop the Vetrians discount. All my business will go to Home Depot. I was told that they still do discounts for disabled vetrians. Glad I am not disabled or I would not have a need to purchase building and gardeing material. I would think that Lowes would be more receptive to the Vetrians who have give their service to our great country. I am sadden to see this come from such a good company or what I thought was a good company.
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2 comments
Anonymous
#459029

I have never had a problem getting a 10% discount with my card the only time that Lowes did not give me a discount was on a already reduce item. They have always honored the military and my service.

Better luck next time. USMC

Anonymous
#458015

The 10% off is good year round to active members of the military and their imediate families. For Memorial weekend and 4th of July weekend it then is allowed for retired,disabled,and honorably discharged vets with either a dd214 or vet card.

That is the policy. On a side note however it must be a store by store deal as my store will give it all year long as long as you have the ID. The store you shopped at must be run by a real by the book *** who never put his life on the line for the rest of us to be free.

By the way THANK YOU FOR YOUR SERVICE AND FOR MY FREEDOM!

I wish I was in that store someones *** would be on the floor for this stunt towards a person of honor! THANK A VET!!!!

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#307753 Review #307753 is a subjective opinion of poster.
I purchesed laminate flooring and installation at LOWES about 6 years ago. The floor boards are seperating . My guess is improper installation the main guy that knew what he was doing showed up after most of the floor was down.Now LOWES doesn't want to fix it and...
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6 comments
Anonymous
#494305

The problem isn't that simple. First, the flooring is considered sub-standard by numerous installers.

Second, the separation is more likely caused by defective and cheap locking mechanisms. The installer realistically could have damaged the joints by tapping too hard to get the boards to lock. Moisture generally will cause peaking and cupping between joints and is very obvious to a trained eye. Next time don't settle for inexpensive flooring and surely don't use Lowe's.

They recently decided to use large installation companies which do not provide the same level of craftsmanship or professionalism as the individuals once did who actually had reason to do a great job. Their name was attached to the install and they had to guarantee their work.

Looks like Lowe's is turning into their competition who struggles to get good people based on pay. Remember, you get what you pay for.

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#307686 Review #307686 is a subjective opinion of poster.
First to explain, I head up a Contractor's Network through my church in Kennesaw, GA. We in the congregation take things such as integrity, honesty, and fidelity VERY seriously. Every wedding, baptism, and funeral is a community event and all of those who work with us...
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5 comments
Anonymous
#916648

There isn't even anyone by the name Amanda employed at that store.

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#307122 Review #307122 is a subjective opinion of poster.