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I purchased impact windows on 1/4/2012 and still do not have them finished.First they pulled the permit for the incorrect address.After calling for a week they final sent someone to fill it out correctly. Had a person install them only to fail. They did not use the...
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1 comment
Anonymous
#806280

Next time try Storm Tight Windows, we are very satisfied with the installation and service.

Review
#308073 Review #308073 is a subjective opinion of poster.
Loss
$7000

Lowes in Fort Mill, South Carolina - No VA discounts

I have done a lotg of business with Lowes and I've been pleased until today. When I was told that they have stop the Vetrians discount. All my business will go to Home Depot. I was told that they still do discounts for disabled vetrians. Glad I am not disabled or I would not have a need to purchase building and gardeing material. I would think that Lowes would be more receptive to the Vetrians who have give their service to our great country. I am sadden to see this come from such a good company or what I thought was a good company.
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2 comments
Anonymous
#459029

I have never had a problem getting a 10% discount with my card the only time that Lowes did not give me a discount was on a already reduce item. They have always honored the military and my service.

Better luck next time. USMC

Anonymous
#458015

The 10% off is good year round to active members of the military and their imediate families. For Memorial weekend and 4th of July weekend it then is allowed for retired,disabled,and honorably discharged vets with either a dd214 or vet card.

That is the policy. On a side note however it must be a store by store deal as my store will give it all year long as long as you have the ID. The store you shopped at must be run by a real by the book *** who never put his life on the line for the rest of us to be free.

By the way THANK YOU FOR YOUR SERVICE AND FOR MY FREEDOM!

I wish I was in that store someones *** would be on the floor for this stunt towards a person of honor! THANK A VET!!!!

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Review
#307753 Review #307753 is a subjective opinion of poster.
I purchesed laminate flooring and installation at LOWES about 6 years ago. The floor boards are seperating . My guess is improper installation the main guy that knew what he was doing showed up after most of the floor was down.Now LOWES doesn't want to fix it and...
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6 comments
Anonymous
#494305

The problem isn't that simple. First, the flooring is considered sub-standard by numerous installers.

Second, the separation is more likely caused by defective and cheap locking mechanisms. The installer realistically could have damaged the joints by tapping too hard to get the boards to lock. Moisture generally will cause peaking and cupping between joints and is very obvious to a trained eye. Next time don't settle for inexpensive flooring and surely don't use Lowe's.

They recently decided to use large installation companies which do not provide the same level of craftsmanship or professionalism as the individuals once did who actually had reason to do a great job. Their name was attached to the install and they had to guarantee their work.

Looks like Lowe's is turning into their competition who struggles to get good people based on pay. Remember, you get what you pay for.

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#307686 Review #307686 is a subjective opinion of poster.
First to explain, I head up a Contractor's Network through my church in Kennesaw, GA. We in the congregation take things such as integrity, honesty, and fidelity VERY seriously. Every wedding, baptism, and funeral is a community event and all of those who work with us...
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5 comments
Anonymous
#916648

There isn't even anyone by the name Amanda employed at that store.

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Review
#307122 Review #307122 is a subjective opinion of poster.

Lowes offers Sorry Service

Our 18 month old washer tore up. The tub bearing went out, which should be a fairly common part....no big deal. We purchased the extended warranty, so we went through the Lowes Extended Warranty Division to get service. The local service place came out, diagnosed the problem and said they would order parts. Two weeks later...and 3 hours late for the appointment, they show up with the wrong part. I spent 53 minutes on the phone with Lowes and still have no answer as to when my washer will be fixed. We have been down for 3 weeks. I will not buy any appliance from Lowes again and I will tell all my friends to do the same.
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Review
#306525 Review #306525 is a subjective opinion of poster.
SO I am a frist time home buyer we bought a one bedroom condo with my gf,,, super excited about fixing it up, we hired a contractor great person works with his father, recommend us to lowes he goes all the time this lowes in about a 6o mile trip round trip I AM NOT...
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2 comments
Anonymous
#550275

I can feel your pain. I went to Lowe's as well.

I paid their professional to come out and measure my kitchen they measured wrong.

I have not had a kitchen since August 15th. I can feel your frustration and I didn't use a Lowe's in NJ I used the store in MA

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Review
#306401 Review #306401 is a subjective opinion of poster.
Loss
$4000
I've purchased two lawn mowers and two *** wackers and have paid out of pocket approx. 200.00 to repair at a lawn & garden repair store. I purchased a *** wacker in the late fall of 2011. I've owned it about 6 mo and used it 4-5 times before our landscapers begin in...
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5 comments
Anonymous
#457160

When you find a store that sells power lawn and garden equipment with a longer than 30 repair of exchange policy please post it here so we all can know about it.

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Review
#305689 Review #305689 is a subjective opinion of poster.
Loss
$13
I made the mistake of believing that I could actually buy something from Lowes over the internet and that they would honor the terms of their sale to me. In short, I bought a Webber Grill advertised as being "on sale," marked down from $329 to $199.00. That sounded...
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2 comments
Anonymous
#611953

I am a Canadian and ordered a mitre saw via the Internet through the Calgary store. They advertised Free Shipping on orders over $250.

The saw was $475, then instead of shipping they told me to drive 800 miles to the store and pick it up. I phoned customer service ? and they said it was too heavy to ship. I cancelled my order.

It has been a week with 4 phone calls and numerous e mails back and forth. And still no refund to my Paypal account. Needless this will be my last dealing with them.

Thank goodness for Costco and Amazon.ca excellent Internet ordering sites. Ken

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Review
#305064 Review #305064 is a subjective opinion of poster.

Lowes in Chicago, Illinois - Lowe's internet fraudulant ad

I purchased a ride on lawnmower online from Lowe's. I thought they were reputable, and the advertised price was wrong. The store and co refused to honor the price and acted like I was trying to scam THEM. Well I am going to consumer complaints 6to see if they can help or not. I have really never made a large purchase from the or anyone before. The store manager in Martinsville Va directed me to customer care, who told me he had to make good on the price, he claims the co themselves refused to honor the price. Well, no more Lowe's ordering.
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1 comment
Anonymous
#451593

I too purchased a riding lawn mower via online and they contacted me to say that they would not honor the online price. I would be interested in learning if consumers have any recourse against Lowe's to make them honor online transactions.

Review
#305055 Review #305055 is a subjective opinion of poster.
Loss
$3

Lowes in Dallas, Texas - *** Credit Department

We applied for credit card..we have a score of 780, so we get credit wherever we go. We were put on the phone with their GE Capital Credit guy to verify our identity....we gave hiim every form of ID we had and all our address, phone, mortgage info, payment amount, bank, etc. and he kept asking us about an another account we DONT have. So it rejected us. We stood in line for over 1 hour wrangling over this. Unbelievable! I don't know how they can screw this up so bad! We were both so angry. Uggghhh
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3 comments
Anonymous
#457556

I don't know how that put out address as Monroe NC. I did't put that or any city or address. Just to set the record straight we have never lived in Monroe,NC

Anonymous
#457544

Several years ago my wife thought she had lost her lowes card. (just misplaced, was found later) However, we reported it and the Credit department told us they would cancell that card and send another card.

This was done--After we received the new card we now had two accounts with the same balance. We made numerous calls to clear this matter up with no luck. We would be told it was cleared up and sorry for the trouble and then get mail that we were being sent to a collection agency for the unpaid amount. However, on the other account we would get mail trying to sell us the world.

We finally realized this for some reason could not be cleared up by the staff working at this time and payed the account off and closed the account. We stopped getting theatening mail and thought our problem was solved. Some years later we applied for a loan to buy a vacation home and guess what---We had a bad debt against us from lowes. We explained what had happened to the bank and the bank did not hold that against us.

Our credit report was ecellent EXCEPT FOR THIS. I still get mad when I think about this. We have worked hard during our life and payed bills on time to protect our credit.

How someone can be so *** and not be able to understand people just don't have two accounts with the same balance,name, address and all the other information is beyond me. This should have been an easy fix from the beginning.

Anonymous
#450542

Maybe you should take this as a warning that you should check what's on file at the credit bureau. You might find that someone has opened accounts in your name and is driving your credit score down.

Haven't you heard of credit fraud? You may be getting a first hand education.

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Review
#305030 Review #305030 is a subjective opinion of poster.
Loss
$100