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SO I am a frist time home buyer we bought a one bedroom condo with my gf,,, super excited about fixing it up, we hired a contractor great person works with his father, recommend us to lowes he goes all the time this lowes in about a 6o mile trip round trip I AM NOT...
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2 comments
Anonymous
#550275

I can feel your pain. I went to Lowe's as well.

I paid their professional to come out and measure my kitchen they measured wrong.

I have not had a kitchen since August 15th. I can feel your frustration and I didn't use a Lowe's in NJ I used the store in MA

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#306401 Review #306401 is a subjective opinion of poster.
Loss
$4000
I've purchased two lawn mowers and two *** wackers and have paid out of pocket approx. 200.00 to repair at a lawn & garden repair store. I purchased a *** wacker in the late fall of 2011. I've owned it about 6 mo and used it 4-5 times before our landscapers begin in...
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5 comments
Anonymous
#457160

When you find a store that sells power lawn and garden equipment with a longer than 30 repair of exchange policy please post it here so we all can know about it.

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Review
#305689 Review #305689 is a subjective opinion of poster.
Loss
$13
I made the mistake of believing that I could actually buy something from Lowes over the internet and that they would honor the terms of their sale to me. In short, I bought a Webber Grill advertised as being "on sale," marked down from $329 to $199.00. That sounded...
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2 comments
Anonymous
#611953

I am a Canadian and ordered a mitre saw via the Internet through the Calgary store. They advertised Free Shipping on orders over $250.

The saw was $475, then instead of shipping they told me to drive 800 miles to the store and pick it up. I phoned customer service ? and they said it was too heavy to ship. I cancelled my order.

It has been a week with 4 phone calls and numerous e mails back and forth. And still no refund to my Paypal account. Needless this will be my last dealing with them.

Thank goodness for Costco and Amazon.ca excellent Internet ordering sites. Ken

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#305064 Review #305064 is a subjective opinion of poster.

Lowes in Chicago, Illinois - Lowe's internet fraudulant ad

I purchased a ride on lawnmower online from Lowe's. I thought they were reputable, and the advertised price was wrong. The store and co refused to honor the price and acted like I was trying to scam THEM. Well I am going to consumer complaints 6to see if they can help or not. I have really never made a large purchase from the or anyone before. The store manager in Martinsville Va directed me to customer care, who told me he had to make good on the price, he claims the co themselves refused to honor the price. Well, no more Lowe's ordering.
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1 comment
Anonymous
#451593

I too purchased a riding lawn mower via online and they contacted me to say that they would not honor the online price. I would be interested in learning if consumers have any recourse against Lowe's to make them honor online transactions.

Review
#305055 Review #305055 is a subjective opinion of poster.
Loss
$3

Lowes in Dallas, Texas - *** Credit Department

We applied for credit card..we have a score of 780, so we get credit wherever we go. We were put on the phone with their GE Capital Credit guy to verify our identity....we gave hiim every form of ID we had and all our address, phone, mortgage info, payment amount, bank, etc. and he kept asking us about an another account we DONT have. So it rejected us. We stood in line for over 1 hour wrangling over this. Unbelievable! I don't know how they can screw this up so bad! We were both so angry. Uggghhh
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3 comments
Anonymous
#457556

I don't know how that put out address as Monroe NC. I did't put that or any city or address. Just to set the record straight we have never lived in Monroe,NC

Anonymous
#457544

Several years ago my wife thought she had lost her lowes card. (just misplaced, was found later) However, we reported it and the Credit department told us they would cancell that card and send another card.

This was done--After we received the new card we now had two accounts with the same balance. We made numerous calls to clear this matter up with no luck. We would be told it was cleared up and sorry for the trouble and then get mail that we were being sent to a collection agency for the unpaid amount. However, on the other account we would get mail trying to sell us the world.

We finally realized this for some reason could not be cleared up by the staff working at this time and payed the account off and closed the account. We stopped getting theatening mail and thought our problem was solved. Some years later we applied for a loan to buy a vacation home and guess what---We had a bad debt against us from lowes. We explained what had happened to the bank and the bank did not hold that against us.

Our credit report was ecellent EXCEPT FOR THIS. I still get mad when I think about this. We have worked hard during our life and payed bills on time to protect our credit.

How someone can be so *** and not be able to understand people just don't have two accounts with the same balance,name, address and all the other information is beyond me. This should have been an easy fix from the beginning.

Anonymous
#450542

Maybe you should take this as a warning that you should check what's on file at the credit bureau. You might find that someone has opened accounts in your name and is driving your credit score down.

Haven't you heard of credit fraud? You may be getting a first hand education.

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#305030 Review #305030 is a subjective opinion of poster.
Loss
$100
WOW LOWES YOU REALLY DO SUCK GIVING US A 1% COST OF LIVING RAISE WHEN OUR CEO MAKES MILLIONS WE GET ABOUT A 1.00 ADAY RAISE. I WILL TELL YOU MR. Robert A. Niblock OUR GREAT CEO (NOT) TAKE IT AND SHOVE IT UP YOUR ***. WHO THE *** CAN LIVE OF OF THAT. YOU SHOULD BE ON...
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6 comments
Anonymous
#939509

If you don't like your position get the education and experience and become the CEO or own your own business. You are just a number get over it. Quit complaining and do something about your *** pay.

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#304952 Review #304952 is a subjective opinion of poster.

Lowes in Lubbock, Texas - Sold me hot water heater defective and won't make it good

bought hot water heater and was sold extended warranty in January of 2011. Eight months later it went out called whirlpool and they fixed it. was out again four months later called whirlpool again fixed the same part. This time it lasted for 6 days and was out again. That was 6 weeks ago and I still do not have hot water. Their extended warranty people deemed it unfixable and sent me a check for the price of the hot water heater but wants me to pay installation and wait for them to pay me back. I'm on social security and it took all my savings to put this one in. I have been given the run around by everyon e and I'm tired of it
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Review
#304931 Review #304931 is a subjective opinion of poster.

Lowes is a let down

So last month decided to buy a new fridge from Lowes.. Well guess what I am still waiting for delievery, the dates keep being push back. They are saying that it's the makers who are holding it up, well why not tell the customer this when they buy a product, instead of saying it will be here in 4 weeks.. now its up to 7 weeks. Don't think I am going to keep waiting going tomorrow to get a refund. Since the Lowes logo now needs changing to not improving much these days. Sigh Lowes has lost my business for a long time.
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1 comment
Anonymous
#450549

Doesn't make much difference who you buy it from. If the maker has it on back order it isn't magically going to get to one store before another. Pick an in stock model if you can't wait.

Review
#304795 Review #304795 is a subjective opinion of poster.

Lowes is garbage

Theres a lowes down the street from my house here in temecula, ca. The customer service in this place is crahp! The people are rude, hostile and arrogant. They dont care about you and they make sure that you know it. They clearly dont like their jobs because if they did, they'd take pride in it. Lows as a company is trash as well. Any company that supported Rush Lamebafoon's comments about women being *** is careless and and hedonistic. Obviously they dont care about their public image thats why they're complete *** as a company...
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1 comment
Anonymous
#454222

why did they take out customer service and put it in returns? that's the stupidest move ever lowes is just going down hill.

Review
#304253 Review #304253 is a subjective opinion of poster.
Loss
$100

Lowes in Mount Laurel, New Jersey - Carol Stream IL Lowe's

A friend and I went there to do a simple exchange for an air compressor that started leaking. It was a Saturday night and there were a bunch of young people working there all being very unprofessional. During the return process the clerk even asked us to go get the unit we were looking to exchange for even though there were employees walking all over the place. We went to go look and only found one floor model. When we told him we didn't want a floor model he looked at us like we were being ridiculous and didn't seem to believe us that there weren't other units because he sent an associate over there to look. So after a few jokes with his fellow employees and a phone call he told us that they had 3 in back but if we didn't want the floor model it would be awhile because the person in back was unloading a truck and that was more important than getting our item. The floor manager (I assume) was there as well and after we sat waiting for awhile she rudely asked "What are you two here for again?" we told her we had been waiting awhile for a compressor and she said "Oh" and walked away. There was a differently dressed gentleman walking back and forth while we waited who I assume was an upper level manager and even after 45 minutes of us waiting he didn't even acknowledge that we were there. At the back end of an entire hour the new customer service person got off a personal cell phone call and called the back for a minute- when she got off the phone she said there were none in back and that if we wanted an exchange we had to take their floor model. I asked what about the 3 in the system and she shrugged and said "must be wrong." ... Needing the unit we had no choice to take the floor model which motor case had a crack in it and looked like it was darkened in with permanent marker which leads me to believe that this unit might have been a return. When we left there was no "sorry for waiting for an hour" or anything they just stood around joking and acting like this was nothing out of the ordinary. I've never had a problem at Lowe's before and this was simply unbelievable
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Review
#304224 Review #304224 is a subjective opinion of poster.