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5 comments

Lowes in Denver, Colorado - Lowe's employees can't find their *** with both hands and a map.

Went to Lowe's #1630 in Littleton, CO around 5:00 pm on a Sunday. No one in the store (customer wise), not a busy time. I had questinos about a Rotary Sander, so I waited next to the Rotary Sander's for about 10 minutes. I made contact with no less than 5 employees, none of whom bothered to ask if I needed any assistance. SO, I took one of the display models to the vaccum section, to see if it would fit the hose of a bucket vac. There were no bucket vac, except for the display, which had no hose. I flagged an employee down, and I question whether or not she knew her own name, and she had to get someone else. This guy had no idea about which vac was where, and never heard of "hooking a sander up to a vac". (Seriously? and this person got hired to sell their merchandise?) The worst part? I applied to work for Lowe's a few motnhs ago - their exact words when they called me back: "I'm sorry, sir, but you seem a bit over-qualified to work here." Why? Because I can speak english, tie my own shoes & know the difference between prompt, courteous customer service and *** customer service? -I left my cart in the middle of the aisle, with the display sander in it, told the "tool associate" that he needed to perhaps attend a product knowledge seminar, and told the manager on the way out the door that this was the worst shopping experience I have ever had. I was prepared to drop $200.00 in this place, instead, I drove to Home Depot and spent $300.00 on things that the employees recommended to me. THD's workers gave me demo's, showed me how to hook everything up, told me which item to buy, vs. the other, and hnored the Lowe's coupon I had, just because I told them how much better their people are than at their compettitor. Lowe's carries a few more brands of tools that I prefer to use over The Home Depot, but I will order those online in the future and wait, instead of EVER going to Lowe's again.
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Author
Location
Denver, Colorado
Review #265684 is a subjective opinion of poster.
2 comments
built a room adittion for a customer used all lowes products. everything bought from store was junk. there lifetime warranty plwood delaminated, skylights were all messed up, there interior doors were junk went thru 11 doors to get 4 good ones, all the wood purchased...
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Reality69
#671705

Carpet so strong it can pull walls out? That's a product I wanna buy!

Author
Location
Greensburg, Pennsylvania
Review #265547 is a subjective opinion of poster.
2 comments
It is liberating to decide to never, ever again enter a Lowes establishment. The wife and I bought a fridge 12 days ago. We were promised two different delivery dates (one after the other was cancelled the day before). The fridge is supposed to be here tommorow and...
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Anonymous
#357325

If they really called corporate, then CCIC would have had the SM fly to the factory and pick up an appliance, and deliver the appliance while wearing a tuxedo.

Author
Location
Pawtucket, Rhode Island
Review #264811 is a subjective opinion of poster.
3 comments
We are building a new home and my wife wanted all matching appliances. We went to the Cookeville, TN Lowe's but because we had to have a counter depth unit that was not available in the store the associate recommended ordering it from their lowes.com online store....
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Anonymous
#361414

800-445-6937 is the number for their service department. Call and be calm and firm and you will get your money back. Lowe\'s really does want you to be happy especially since ...

Author
Location
Atlanta, Georgia
Review #264807 is a subjective opinion of poster.
2 comments
I went to Lowe's for a second gallon of $35 paint--I took the lid from the first gallon to be sure of an exact match. The young woman at the paint counter failed to greet me; the other chewed gum. They took forever, and then they left. When I asked for my paint,...
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Anonymous
#352649

Tint A and tint B are the names for the 2 different tint machines they have

Author
Location
Fort Smith, Arkansas
Review #264345 is a subjective opinion of poster.
11 comments
I went to Lowe's to look for a washer and dryer. One of the service men said that he would be right with me, and he went of head to help these white people. And minutes later another service man said that he would be right with me and the other guy came back and...
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Anonymous
#525742

Ever since i started watchn hard core pawn, i dont serve coloreds because im afraid of a chimpout.

Author
Location
Binghamton, New York
Review #264256 is a subjective opinion of poster.
1 comment
I a refrigerator the first one had dent in the front of the door a two inch scratch in the side down to the metal and was noisy. Sent it back another one was delivered that had two two inch scratches down to the metal in the side a chip out of one of he shelves. Went...
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Anonymous
#405432

Well I have to say that you have 3 mistakes; 1. This is America, everything you buy in a big box store is foreign made now. 2. You had it dilevered instead of picking up...

Author
Location
Carrollton, Georgia
Review #264255 is a subjective opinion of poster.
1 comment

Lowes East Knoxville didn't service but did damage

I had bought a John Deere mower from Lowes in east Knoxville (TN). Not even a year later I had to take it in for service for a racing throttle. As I had bought the extended warranty I would have expected a smooth ride, instead they give me the run around for about an hour before I call corporate and they tell them to take it in for service. Two weeks later they finally send it out for repair (after I had called the third party repair shop and THEY told Lowes they were picking it up). I then find out that there's a bent crank shaft and a broken blade (neither of which were there before) - oh and none of it is covered by the warranty policy. All Lowes had to say was when are you coming to pick it up. I spend probably 15-20K a year at Lowes, hope Home Depot likes my money better
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Author
Location
Knoxville, Tennessee
Loss
$500
Review #263724 is a subjective opinion of poster.
0 comments

Lowes - Warranty repair

on sept 8th the va hospital brought a lawn tractor to the store located on peachtree industral blvd in chamblee for repair. our shop was called on the 22nd and told the the lawn tractor was ready. upon going to the store on the 23rd we were informed by the manager that the item was still waiting on corp. to authorized the work to be done. we find this totally unacceptable. the lawn tractor is essential to the hospital being able to provide our veterans with peace of mind upon coming to receive service. I'm sure some of your employees are veterans and would be upset if they knew that lowes does not share their views that the men and women who have put their lives on the line does not take to maintaining of their hospital s equipment a priority.
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Author
Loss
$1600
Review #263693 is a subjective opinion of poster.
4 comments
I was asked by two working members of lowes to apply for an opening they had in the store. I took the online application and completed it and there assesment test/ questionair that took twenty minutes. I am overly qualified to say the least. I grew up on a lumber...
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Anonymous
#640780

That is a blessing in disguise for you, the people in that store are miserable, the managers are abusive, that store has beenm going down hill for the past 3 years, the past 2...

Author
Location
Nacogdoches, Texas
Review #263542 is a subjective opinion of poster.