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I don't know if it is just this store or Lowes generally, but there is ZERO customer service. I purchased a garage door opener and installation services. Lowes' contractor, too lazy to remove the rails from my existing opener, lied and said that I needed a different...
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1 comment
nikalseyn
#400790

Well, at least you kept on it and got your money back so you could get someone to do it right. The problem was obviously the independent contractor used by Lowe\'s and I am su...

Review
#285391 Review #285391 is a subjective opinion of poster.

Lowes in Ames, Iowa - Lowe's sells Outdated Gas Grill Cans. Said not their responsibility

I tried to purchase a new Gas can for a grill, but Lowe's said they only sell recycled cans with gas. When I pointed out the gas bottles were 6 to 13 years old, and that the 13 year can was no longer legal, I was told that was not their responsibility and I should contact their supplier, Rhino Gas, even though I was purchasing directly from Lowe's. I will contact the local fire marshall in the morning. Gas containers when filled are under high pressure. Rust or corrosion can weaken the container over time, A pressure test, every 12 years, is to verify that it is still safe to use. The date of the test is stamped on the container handle.
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2 comments
Review
#285124 Review #285124 is a subjective opinion of poster.
Loss
$49
We placed an order at the Lowe web-site online for a new refridgerator and stove Nov. 22, 2011. Our zip code indicated the Bedford Heights, OH store would process the delivery. After waiting a month, and 2 "rescheduled" delivery appointments, they brought us a "new"...
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1 comment
Anonymous
#402032

This is why you should buy from the store...not the internet.

Review
#284956 Review #284956 is a subjective opinion of poster.
We purchased a new hot water heater from Lowe's, a subcontractor came to install it and drained our old hot water heater down our basement drain, clogging it. We had a huge flood of sewage in our basement and a third party confirmed it was because of the silt and sand...
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5 comments
Anonymous
#399853

This post was merely a way to let others out there know how Lowe\'s screwed us over, not to get everyone and their brother to weigh in. Please refrain from offering suggestion...

Review
#284899 Review #284899 is a subjective opinion of poster.
Loss
$4000
Lowes Manager: Both I and my wife are upset with your Toms River NJ store customer service desk people. Their attitudes are awful and insulting. We are both never walking into your stores ever again. A year ago, my wife was told she was *** and called 'a ***'...
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17 comments
Anonymous
#701972

Hahahaha, just read this. Whoever wrote this is full of it and clearly an unhappy person in life!

Review
#283671 Review #283671 is a subjective opinion of poster.
Lowes uses Certegy Inc, a well documented Federal Trade Commission abuser of credit laws, uses Artificial Intelligence to deny approval of checks to capture good paying Lowes customers personal financial data and then sells it to subscribers via a Gold Membership...
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2 comments
Anonymous
#400581

I went to a wal mart a few years ago to cash my paycheck, and I did not even have a bank acct, and for some weird reason, all of a sudden my paycheck was denied...Some bs resp...

Review
#283412 Review #283412 is a subjective opinion of poster.
Loss
$1

Lowes will fire their workers unfairly!

A manager is in cahoots with the company to lie on a worker under him and cause him to lose his job 3 days before xmas and lose his insurance when he has epilepsy and now will lose his home and insurance to get his medicine that he desperately needs. This manager has joked around and kicked this worker and made fun of him because of his epilepsy but the worker did nothing to him. He called him the paint shaker, the floor cleaner because of his seizures. How can a company do this to a worker that has been with them for years. I don't see how the manager of that department can possibly live with what he has done to this guy. We have called around and there is a good chance we have a law suit. Would serve them right after what they have done. His dr. is amazed that this has happened. Anybody else out there had this problem with Lowes?
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6 comments
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#283352 Review #283352 is a subjective opinion of poster.
Today I was appalled to find that Lowe's will not accept my federally issued military ID (with picture, address and SS#!) as a valid form of ID. We live 1/2 block from the store and shop there several times a week. Between personal and business needs, we spend at...
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8 comments
Anonymous
#402333

i was going to post a complaint i had with lowes but after reading some of them it seems like this page is run by lowes employees who enjoy insulting the consumer. I guess the...

Review
#283141 Review #283141 is a subjective opinion of poster.
:roll I'm reading everywhere that this is happening. I bought the appliance suite on black friday and again they called the day before to let me know the fridge would'nt be coming until February!...really?. Soooooo we're going to use an ice chest for a...
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5 comments
Anonymous
#404571

We bought a washer and dryer on Black Friday weekend, and were scheduled for delivery in two weeks. We tore apart our laundry closet in preparation. On our delivery day I call...

Review
#282781 Review #282781 is a subjective opinion of poster.
Loss
$2

Lowes.com orders are a mess

I ordered 3 flashlights from Lowes.com on 11/24/11. It says they will be processed within 24 hours. A week later on 12/2/11, I get an e-mail that says there is a backlog and my order will be shipped within two weeks. Fifteen days later I get an e-mail saying that two flashlights have shipped. I tried to call to find out what happened to the third one but they were closed. After waiting on hold for a while, I was able to speak with someone who told me that two flashlights had shipped and should be here by the 23rd, 29 days after I placed the order. She told me that the third flashlight is still back ordered and they would send it when they could. She didn't give me any idea when that would be. I told her that the last e-mail should have explained what was going on, rather than leave it up to me to guess and have to call in twice, then sit on hold to find out what she told me. I told her based on this experience, I won't be ordered from Lowes.com again.
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Review
#282631 Review #282631 is a subjective opinion of poster.