Filter by rating
filters
State:
Show
City:
Show
Product:
Show
As of Saturday Lowes is taking all these hard working folks and telling them that as of Saturday, Feb.11, they will no longer receive any commissions on any sales!!! They dont make lots anyway. I have a job ordered at Lowes and went in and paid the dang thing off...
View full review
46 comments
Anonymous
#1163918

Is this a nation wide decision or only happening in Toledo?

View more comments
Review
#295660 Review #295660 is a subjective opinion of poster.
I understand Lowes will eliminate all employees commission as of Sat 2/11/12. While offering a concession formula of 2011 earnings which could compensate them at up to 50%, the loss will change the overall demeanor and personality of Lowes' employees. Why ? ...
View full review
21 comments
Anonymous
#679145

Just goes to show how much they care about their employees. They treat the like dogs .understaffedand backstabbing.This is true I live it!!!!!

The end result is the customer ends up gettin some lousy customer service. Which is not right.

View more comments
Review
#295647 Review #295647 is a subjective opinion of poster.

Lowes in Valencia, California - Still waiting.

I purchased a Samsung Washer and Dryer on a Black Friday Sale. I paid for this Washer and Dryer in full. It is February and I do not have the items that I purchased or a deliver date. I was told that Samsung was offering a replacement of equal or better value. I was told that I could choose between 5 models. I go to the store to pick which one I wanted only to be told they do not have any complete sets in stock. I might add that I was originally promised deliver in December or Jan at the latest.
View full review
6 comments
Anonymous
#427752

This is not the first time that Lowe's has done this with Samsung, it happened in 2010 as well. Lowe's (and Samsung) knew this was you going to happen, based on the previous year, and the greed of beating out the competitors.

If I were you, I would contact a lawyer to see if you can seek compensation, because they were misleading and deceptive about product availability.

Anonymous
#427153

they over sold, and now it looks like you're too late because those poor bastards can't feed their kids, you think they give a *** about your washer and dryer? if I recall they were half price. still worth the wait.

Anonymous
#426351

That is interesting about the stock especially since they seem to have been getting negative press in the news lately.

Anonymous
#426235

I dont know what changes their making, but my Lowe's stock is going through the roof! Wall Street is loving them!!!

ITS A HUGE BUY RIGHT NOW! They are doing something right, stock has'nt been this high in years.

Anonymous
#425911

I know that I got an excellent deal, but I still do not think it is too much to have something that I paid for over two months ago. I paid over $1,700 with tax after it was all said and done.

I bought this a week after black friday.

If they should have not sold it if they were not able to deliver the product. Most stores for the true black friday deals only sell what they have on hand.

Anonymous
#425889

Not to be rude but they were selling those items for dirt cheap. If you check other companies that out of those appliances too because of aggressive pricing.

So you will have to just wait or pay more, as simple as that.

P.S. they just cut all the commisions and spiffs so good luck with getting any help from anyone too.

View more comments (5)
Review
#295617 Review #295617 is a subjective opinion of poster.
Loss
$1
Lowes has cut all salespeople sales commission and spiffs. Very sad for a fortune 50 company. Corporate Greed will kill this company. This practice killed Circuit City. Sears has cut commissions and sales have tank. Cutting pay doesnt motivate anybody. Accountants...
View full review
229 comments
Anonymous
#1079306

I was in Lowes yesterday it was practically empty. They didn't have carts available because no one had gone to the parking lot to gather them, they had no music playing, no Christmas music in the few weeks before Christmas and many isles were unstocked.

The garden section was filled with Christmas trees that no one bought. The only place I can ever get good service is in lumber.

This is the Lowes on Aurora in Seattle. I felt bad.

View more comments
Review
#295532 Review #295532 is a subjective opinion of poster.
Loss
$10000
I ordered a fridge on Nov 25th on their black friday sale and it's now Feb 3rd and I'm still waiting. I was told originally it would be 2-3 weeks and the every week they give me an excuse and say it's coming soon and I still don't have it. lately for...
View full review
5 comments
Anonymous
#425683

I still do not have my washer and dryer. I purchased the week after Black Friday and paid in full.

View more comments
Review
#294319 Review #294319 is a subjective opinion of poster.

Will Never Use Lowes!!

We purchased our custom cabinets from Lowes, they actually did the design and install. First of all, it took them 5 weeks to make the cabinet (not include the design phase) After 5 weeks wait, the cabinet finally arrived. But then we discovered some pieces were missing from the shipment. Also, cabinet sizes were wrong!!! We had to re-order the right pieces and wait for another 4 weeks for the new materials to come in!!!!!! Even the range hood they ordered was wrong, it won't fit in the cabinet they designed!! We spent a considerable amount of money on the cabinet, and we are totally disappointed. Will not recommend it to anyone!!! Will never buy any cabinets from Lowes again!!
View full review
1 comment
Anonymous
#424199

Unrealistic expectations? You should have been advised of and given information as to how long the process may be.

If not, your designer failed you.

Kitchens are complicated jobs and even one small variation will stop a job in its tracks. You should expect 3 months +/- depending upon how 'special' your materials and your home are.

Review
#294119 Review #294119 is a subjective opinion of poster.
Sent the following email to Lowes but still no answer from them. Very bad customer service at the local store as well, nobody knows what client relationship means. To: customercare@lowes.com Subject: Customer Service Complaint Date: Tue, 31 Jan 2012 20:33:35 -0500...
View full review
6 comments
Anonymous
#520705

Local Lowe's store in Clayton, NC: I have never been treated so rudely by a store clerk and to top it off, Russel, the Assistant Manager stood there when I voice my complaint and just kept saying, "a, huh, a, huh, a,huh...sorry that you had that you had that experience, I'll have to look into that, anything else I can do for you?"

View more comments
Review
#293890 Review #293890 is a subjective opinion of poster.

Lowes in Stockton, California - Terrible Service at Lows

I went into Lowes to buy the Double Drive screwdriver for my dad for Christmas. The first man I spoke to didn't know what I was talking about. I told him the name and who made them. He then showed me some ratcheting screwdrivers and ignored me when I told him that wasn't what I was looking for. His friend them came over and looked at the man who was originally helping me and asked what he was looking for. He knew what the Double Drive was and told the other employee to follow him. He didn't look at me once and I had to jog to keep up. He then began to show and describe to his coworker what the double drive was, while blocking the case full of them. I stood there for five minutes until he looked over at me, said "Oh" and shoved one in my hands before turning back to his friend. I feel that because I am an 18 year old girl they felt no need to respect me as a customer which was not true. I plan not to return to that Lowes again.
View full review
1 comment
Anonymous
#421533

He blocked an entire case, with one body? Must have been a HUGE guy.

Or you're just small - both in body and mind. You are sexist and they did nothing wrong here.

Review
#293547 Review #293547 is a subjective opinion of poster.
Please, please, please. Whatever you do DO NOT PURCHASE an extended warranty from Lowes. They will lie, put you off. Let me start from the beginning... My Fridge stopped cooling efficiently. I called the Lowes Extended warranty dept. I was informed that it would...
View full review
12 comments
Anonymous
#855366

I am currently dealing with Lowes and Samsung. My washer has a very small, yet important piece broken and I cannot use it.

So, I'm on business day 5 of waiting to hear how they are going to honor this warranty that I purchased. They are telling me Samsung has no one in my metro area that can fix it. In the meantime, this isn't like my dishwasher where I can wash the dirty things in the sink.

No, I have to triage my laundry to see what is most important to the functioning of my family.

I have the word "fraud" floating around in my head. There is also "class action lawsuit" and "lawyer."

View more comments
Review
#293237 Review #293237 is a subjective opinion of poster.
Last Christmas we bought a gift card for our kids for Christmas, I always place any gift card inside another gift package and have the card inside a card. After our gifts have all been opened we box up special paper we are saving and special ribbon and name tags and...
View full review
Review
#293146 Review #293146 is a subjective opinion of poster.