Lowes Reviews and Complaints
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44
ISSUES RESOLVED
4.8K
TOTAL REVIEWS
$3M
CLAIMED LOSSES
$2.2K
AVG LOSS
1.3M
PAGE VIEWS
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Cons
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- Customer service received
- Service
Pros
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- Price
- Location
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Made in China, for sell at Lowes. Screws for brackets break in half when driving into molding. Only 7 brackets for 18 feet of coiled rope. Does not end up looking like the pictures due to insufficient clamps to hold it straight. Chinese products suck! I realize...
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Review
Lowes in Oklahoma City, Oklahoma - Lowe's Roman Shades / Blinds
We purchased the custom order expensive Roman shades from the local Lowe's store. Easy to install and they look great, but the thread used to raise and lower the heavy fabric shades snaps routinely. I tried to post this on the Lowe's site and they denied its posting saying I violated policy!?!? If you are going to install these and never raise them, you'll be very happy with the product. If you plan on raising them more than 4 or 5 times a month, you're going to be frustrated. We did send them back the first couple of times, but that gets cumbersome and tiresome in a hurry. I ended up replacing all of the thread with fishing line, and that has helped.
Review
Loss
$1
Lowes and GEMB
I have maintained a credit account with Lowes (GEMoney) for couple of years. I had my credit limit cut by GE (Lowes) by half. My account was uptodate-after having this done I paid off my account. I advised them I was closing my account by email. Three days later I got a letter explaining they were closing my account. The reason stated that I had other accounts that were deliquent. Whats that got to do with Lowes. Especially after paying them off. If you pay off your account is a bad thing. Where is the logic? Lowes should look at their arrangement with GEMB because it is costing them customers. Without customers they have no business.
Review
Lowes in Toronto, Ontario - No RENOS 4 U
WAS GOING TO LET lowes -Brampton to DO THE RENO TO 2 BATHROOMS .wONT BE DOING THAT NOW unless they fix the problem with the different stain stairs.,like that will happen.Very poor customer service.Dont wont to fix their misstake without extra charge,I dont think so.Iv had alot off greff with the manager,and other department heads.Plus the installor and you know who u are dont you LUKA.You may be the best but incomplete.It would take a real man to step up and fix his mistake like you promised. Lowes has not respect for their customers.Go somewhere else if you can.
Review
In or around 2006 we bought the edge precision tile system from LOWES for our kitchen floor that has 2 hallways with 1 going to our front door & the other going into a bathroom & then our laundry room. It says it has a 20 year warranty,well our floor looks like it is...
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1 comment
The Edge Tile was a HORRIBLE product. Good idea, bad engineering.
Never saw an installation that didn't crack afterwards.
Biggest issues were rolling heavy things across them with hand trucks. You could see exactly where the hand truck travelled just by the following the cracks!
LOWES taking advantage of a good thing
hardwood floors/stairs vs different colour in stairs.Get your act together Roha and Ljupco,NO i am NOT paying exta for the mistake you created.Customer service to many people and different people all the time.Just keep on passing the blame,if you dont wont to correct it just say so.Disappointed in Ljupco Dimovski you gave me your word that is would be fixed.Im still waiting,wont be going back to LOWES''This installation and mateials cost $16146.39 cash what a mistake.Should have done monthly then I could have stoped payment.Luka you should be ashamed off yourself for handling this like it is.
2 comments
Lowes in Orlando, Florida - Bad Carpet Bad Marketing Dir. 2 Months and still NO carpet
Run away from Lowes It is true they are the worse co. to do biz. with. All I can say at this point is I order carpet Nov 19,2011 and today is Jan.11,2013 and still no carpet . 1. Installed carpet layer was talking on his cell phone when doing the seem. 2. Had to replace arrived and they did not order right size. 3. I will write more later but people need to know not to buy at Lowes.They ( Mr. Brown Marketing Dir. For Lowes in Orlando Fl. call me and said after a COMEDY OF ERAS on there part they would like to install my carpet........More later Steve Orlando Fl.
Review
Lowes in Canby, Oregon - Didn't deliver the amount of tiles we had oderd and paid for
I had odered tiles for my new house., we had talked to the salesman to make sure the store have instock ... So we paid and get deliver the next day. So they left the tiles at ours porch and did not call and let us know . When we start working on the floor we found out we was 20 box short in ours odered . I had call the store everyday to get this fix for the last 10 day nothing get done . No comunicate between worker keep promise me the next day and never hear back from them and now they deliver bigger size didn't fit in to the rest of the tiles. I still dealing with this problem still didn't have the right size of tiles... We got really screw up in our schedule, our house not done ... We can't move in at all right now. So very frustrated... And I am emotionally exhausted ... Need help....
Review
Loss
$2
LOWES money hungry
had hardwoos flooring put in.2 set of stairs one set is darker then the other.Will fix at my expenseTotal cost $16146.39 including stairs.Now wont more money to fix the misstake the installor did.Ljupco DimovskiI think you should step up and fix the mistake you did without cost,or does the warrenty mean nothing,customer satification does not mean nothing,just wont the money.I will go else where.A hard lesson, not to trust you,nor your word.BEWARE COMSUMERS.Iv fought with you to long.Luka you knew about the different colour,and prommissed to fix it.It has not happened yet!
Review
I purchased a GE 7' pre-lit tree from Lowes for last Xmas. After 500 hours of use, half of the lights are no longer working. I contacted the distributor of the tree who is "Santa's Best" and they said that they are aware of the problem with the non-replaceable...
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6 comments
We redesigned our kitchen and we're so proud of it, this was in 1999. We used Millspride cabinets and every single one of them the vinyl is lifting and peeling, I contacted HomeDepot where we purchased them from and they said are they in an area where it's humid.
Duh kitchen and bathroom ya probably humid. I tried to contact Millspride apparently they don't care or have gone out of business because I never go a response.
Home Depot no longer carries this product, I wonder why. :(
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Your complaint is filled with grammatical errors and doesn't make much sense. All we know is you are disappointed and how much money you spent.
What's the issue here?
What is the process they are going through? Did you file a corporate complaint?
woo,wont be going to Lowes :?