Lowes Reviews and Complaints
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44
ISSUES RESOLVED
4.8K
TOTAL REVIEWS
$3M
CLAIMED LOSSES
$2.2K
AVG LOSS
1.3M
PAGE VIEWS
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I purchased a new washer, dryer and tray for washer at Lowes. I was told that they would be delivered and installed free of change. I am a single woman. When it was delivered the delivery person said that he would not install the tray for the washing. I called the...
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Review
Service
Loss
$909
I bought a gas dryer from Lowes. After delivery I pulled it back from the wall and found a large dent and scratch on the left side. The dryer still worked and I was not sure if workmen in my basement might have damaged it. Later that year I went to work for Lowes as...
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Review
Loss
$500
For the past seven months I have been a delivery driver for Lowes in St. Louis Mo. Every day we took applicance to homes in a Lowes delivery truck. As we loaded the appliances, we noticed dents, sctaches and damage on the appliances and showed it to our supervisor. ...
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2 comments
Yes I work for them, Almost ALL the damage happens during shipping to the store, Why they still deliver them is beyond me. they will give you DEEP discounts if you decide to keep the appliance, if not send it back for an undamaged one. the squeaky wheel gets greased
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Review
Lowes in Purchase, New York - I WANT MY TOOLS!!!!!!!
Lowe's, yes that awesome home improvement store has angered even me. During the Black Friday sales of 2011 Lowe's was running there Kolbalt 227 for $99.00 Great price right! well i went to purchase this set and they were sold out. I was told that they had more coming on the next shipment. On the next shipment they did not have any come in. So i went on and purchased hoping that they would come in on the next truck, well its now Jan, 18th and the tools are still not here. After contacting everyone at the store level i carried my complaints to the corporate level, hasn't helped. Know one knows when this tool set will be in if ever. I don't want a refund i want my tools!!!
Review
Loss
$99
Every time I go into Lowes...I'm stopped at least 5 times by someone asking if I need help. This is EXTREMELY annoying and completely unproductive. If I need help I'll ask someone. If I don't need help all your doing is wasting my time. I can understand if...
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14 comments
And again, Dr. *** if you have such a high and respectable IQ, at least utilize the proper use of "there, their, and they're". Now kindly go and fist your own *** hole until it bleeds.
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Review
Store 1607 in surprise Arizona had a department manager that had me carry by hand a near 100 pound 4 foot long appliance set up the tallest ladder they had by hand and when I approached the department manager and the night manager multiple times they did not care about...
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1 comment
Call regional, but not the "800" number. If need be, e-mail regional HR.
Lowes has policies on hiring people with criminal background. If the person did not put this on his application, he is subject to termination. If he did put it on his application, he would not have got past first base. Rules are rules.
The "forklift" thing is harassment.
Regional HR will do something if they are contacted directly and with evidence to support your claims. You will take heat at your store, so be ready.
Made in China, for sell at Lowes. Screws for brackets break in half when driving into molding. Only 7 brackets for 18 feet of coiled rope. Does not end up looking like the pictures due to insufficient clamps to hold it straight. Chinese products suck! I realize...
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Review
Lowes in Oklahoma City, Oklahoma - Lowe's Roman Shades / Blinds
We purchased the custom order expensive Roman shades from the local Lowe's store. Easy to install and they look great, but the thread used to raise and lower the heavy fabric shades snaps routinely. I tried to post this on the Lowe's site and they denied its posting saying I violated policy!?!? If you are going to install these and never raise them, you'll be very happy with the product. If you plan on raising them more than 4 or 5 times a month, you're going to be frustrated. We did send them back the first couple of times, but that gets cumbersome and tiresome in a hurry. I ended up replacing all of the thread with fishing line, and that has helped.
Review
Loss
$1
Lowes and GEMB
I have maintained a credit account with Lowes (GEMoney) for couple of years. I had my credit limit cut by GE (Lowes) by half. My account was uptodate-after having this done I paid off my account. I advised them I was closing my account by email. Three days later I got a letter explaining they were closing my account. The reason stated that I had other accounts that were deliquent. Whats that got to do with Lowes. Especially after paying them off. If you pay off your account is a bad thing. Where is the logic? Lowes should look at their arrangement with GEMB because it is costing them customers. Without customers they have no business.
Review
Lowes in Toronto, Ontario - No RENOS 4 U
WAS GOING TO LET lowes -Brampton to DO THE RENO TO 2 BATHROOMS .wONT BE DOING THAT NOW unless they fix the problem with the different stain stairs.,like that will happen.Very poor customer service.Dont wont to fix their misstake without extra charge,I dont think so.Iv had alot off greff with the manager,and other department heads.Plus the installor and you know who u are dont you LUKA.You may be the best but incomplete.It would take a real man to step up and fix his mistake like you promised. Lowes has not respect for their customers.Go somewhere else if you can.
Review
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Well, I'm glad to see that this is a Lowes nationwide norm! I have bought three appliances from Lowes. A Maytag freestanding range, and two years later matching Samsung front loading washer / dryer with bases. The range had a banged-in side and the washer had a large dent on the front just below the power buttons. Lowes knocked 10% off the stove and gave me one of the bases free of charge.
My son has received a damaged clothes dryer (the third one delivered was the least damaged), a $1400 refrigerator with a big dent in back and scratch down one side, and yesterday a kitchen stove with the right side banged in.
I know several people who have received damaged appliances from the same store. The delivery people ALWAYS say it is the night crew who unload the tractor trailers causing the damage.
Does anyone have good stories about Lowes appliances??????