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4 comments
Their returns associate Luz in Austin Texas was extremely rude. Her attitudes need total revamping. I was shocked how she was yelling at me for a return that was within 40 days of purchase, had receipts and product codes in order!!!! If they want customers to...
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Anonymous
#326791

I agree, Lowe\'s customer service is terrible! I too was treated rudely over the phone by a Lowe\'s employee. I have spent thousands of dollars in their stores, but in the f...

Author
Location
Austin, Texas
Review #250845 is a subjective opinion of poster.
0 comments

Lowes in Mesa, Arizona - I can't get throu to the store on the enternet

I have been tryiny to contact the lowes store in Surprise Az throu the enternet and get a message that i am trying to perform a malicious act. I don 't understand this please contact me by my e mail jimgranack@yahoo.com I do a lot of shoping there and try to get the prices over the enternet first PLEASE HELP ME jim Granack. It happens on all you stores thruo out the country not just this store. i have tried lowes.com and other points of entrey but none allows me to the individual store that i request
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Author
Location
Mesa, Arizona
Review #250842 is a subjective opinion of poster.
3 comments
Had Lowes commercial carpet installed by their people in my rental property. It's only 2 years old and its unraveling in every room and coming apart at seams. Got run around from obnoxious man who claims to be installed sales manager. He made 3 appointments...
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Anonymous
#739962

Lowes is a nightmare, had services from hd, no prob, lowes nightmare from get go

Author
Location
Lake Mills, Wisconsin
Review #250715 is a subjective opinion of poster.
1 comment
I bought a rather expensive stainless still fridge from Lowes and from the beginning, it didn't make ice. Lowes would not provide any assistance and at one point, the manager (Yuma Arizona store) approached me and through intimidation basically said there was nothing...
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Anonymous
#326794

So it\'s not my imagination! Judging from what I\'ve found here and elsewhere on the internet, Lowe\'s managers are routinely rude to customers. I thought I was somehow spec...

Author
Location
Yuma, Arizona
Review #250665 is a subjective opinion of poster.
1 comment
I bought a maintenance agreement $330.00 from lowes for a $3000.00 mower. in a year and 10 days the mower failed. The contract service people have had tne mower for a month. Lowes service people say this is acceptable! There is nothing they can do. What do you think?...
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Anonymous
#326795

Lowe\'s doesn\'t stand behind the work their contractors do, and their contractors use this to get away with substandard work. I will always hire a real professional after my...

Author
Location
Caledonia, Michigan
Loss
$330
Review #250581 is a subjective opinion of poster.
5 comments
One month ago I purchased a front load washer from our local Lowes. The next day my machine was delivered. During the delivery a wall and my floor was damaged and the machine was making this god for awful noise! It sounded like a wrench was inside the machine banging...
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Anonymous
#1337383

My mom purchased a new side by side refrigerator with warranty. Lowes delivery did not install icemaker line appropriately and four rooms of her house were flooded. It took ...

Author
Location
Grapevine, Texas
Loss
$5
Review #250157 is a subjective opinion of poster.
0 comments
We got an estimate at Lowe's for flooring, using the deal of free installation. The flooring was about $1800.00, and the free installation was another $2000.00 so it wasn't free. We paid $35.00 for them to measure the floor before we received the estimate (the...
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Author
Location
Discovery Bay, California
Review #249976 is a subjective opinion of poster.
8 comments

Lowes in Hickory, North Carolina - Did not let me return table saw

went to return a skill table saw i had used less than 4 hours of running time the same blade that came with the saw was on it they could not find a item number on it the only way they said to get refunded was to call my credit card company and see if they had a record of me buying it and then bring a copy to show them. well just so lowes knows i am a building contractor and i have bought almost all my tools from your store and i will never buy another tool again.
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Author
Location
Hickory, North Carolina
Loss
$119
Review #248799 is a subjective opinion of poster.
0 comments

Lowes in Mexico, Missouri - Sold me used electric eye

cyydStore 30880-71211-06794 on 7/12/11 I sI bought an electric eye for a motion light fixture from Lowes this morning and when I got home and opened the box surprize surprize it contained a used eye. Some body had brought it back and got a new one free. This happeneds often because the store people do not check their returns. Then I took the eye back another lady beside me had brought back a box of kitchen drinking glasses. The checker did not open the box and check if all the glasses were in there. She just gave her cash back with no on signing anything. I did not have to write anything on paper why I had a complaint. Lowes don not seem to care.
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Author
Location
Mexico, Missouri
Loss
$22
Review #248414 is a subjective opinion of poster.
9 comments
I live in Independence MO and on May 6, 2007 I purchased a 1/2 hp Water Ace sump pump that had a 5 year warranty. Today the sump pump went out and I have almost a full year of warranty left. I called the manager at Lowes and they told me that I would have to send it...
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Anonymous
#410036

I bought a pump at Lowes with a lifetime waranty. I asked what happens if the manufacturer goes out of business. The service center person said that Lowes would give me a com...

Author
Location
Independence, Missouri
Review #247977 is a subjective opinion of poster.