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11 comments
Do NOT get an extended warranty for Lowe's lawnmower. We bought a Troy Bilt mower one year ago. This year, it wouldn't start. Called Lowe's and they sent us to a service center 15 miles away - Northern Tool. They charged us $60 and said it was water in the...
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Anonymous
#953349

the epp should have paid for your lawn mower to be picked up at your house BTW.

Author
Location
Tustin, California
Review #235798 is a subjective opinion of poster.
0 comments
I wanted laminate flooring installed in my kitchen, the kitchen was measured and an estimate was furnished. The estimate was for for 180 sqft my kitchen is 10'x16' and cabinets occupy 36sqft. It is my estimate that the required area would be 140sqft which...
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Author
Location
Baltimore, Maryland
Review #235772 is a subjective opinion of poster.
3 comments
I Have muching my yard and have spent approx 400.00 dollars on mulch at your Tigard store buying six or seven bags at a time as that is all I can manage in my car. To day when going to your garden dept I could not find a cart to load the mulch on. I spotted a young man...
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Anonymous
#1171942

That was a vendor you ***, not a store employee. Grow up.

Author
Location
Beaverton, Oregon
Review #235597 is a subjective opinion of poster.
2 comments
Wife and I ordered a custom bath vanity from Lowes - cost around $1K. When the contractor who was remodeling the bathroom went to install it he found that we had been sent a 18" vanity instead of the regular 21". After several calls to Lowes they agreed to send the...
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Anonymous
#290572

It\'ll just be ANOTHER THREE WEEKS FOR THE THIRD TIME.

Author
Location
Newark, California
Review #235585 is a subjective opinion of poster.
2 comments
Bought a dishwasher from Lowes and they sent someone out to install, A Young guy shows up with his GIRL Fiend in tow. First he wanted to take a hammer to the terracotta floor tile so he could remove the old dishwasher(had no idea there were leveling legs) after i...
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Anonymous
#292174

Yeah it\'s never a good idea to have the contracters for Lowes or Home Depot or whatnot come to your house for installs, because you have no idea who\'s coming as you earned f...

Author
Location
Colorado Springs, Colorado
Loss
$450
Review #235576 is a subjective opinion of poster.
3 comments
On October 18th I purchased brand new major appliances for my newly rehabbed kitchen from Lowe's: refrigerator, stove, dishwasher and microwave. Out of those four appliances, three have broken. A couple of months ago I had someone out to fix the dishwasher. The...
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Anonymous
#317421

We purchased a major brand refrigerator and dryer recently from Lowes thinking they were new products. But gives the problems we are having with both products we are convinced...

Author
Location
Philadelphia, Pennsylvania
Loss
$200
Review #235399 is a subjective opinion of poster.
1 comment
Purchased a door form Lowes inYork County SC and paid for them to install the door. The door had to be looked at twice and now it won't even close. They cam out took a look and decided it was a faulty installation BUT refused the claim. Now have to do a wild email...
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Anonymous
#316685

Area Installation Manager, Regional Installation Manager are the two people to talk to outside of the Store manager. Lowe\'s likes dealing on the phone.

Author
Location
Atlanta, Georgia
Review #235294 is a subjective opinion of poster.
0 comments

Lowes in Harrisburg, Pennsylvania - Didn't contact me for an estimate

I paid for a floor estimate and it took two week for them to call me. I had to call them and they jerked me around. The sub contractor after measuring the floor never supplied the estimate. I complained and then after a week of calling he said my mositure content was to high to install the floor. Why didn't the sub contractor call the day he proclaimed he found the problem. The reason is clear he was mad I complained about him. I asked for a new subcontractor. I asked Lowe's for the estimate since I paid for it and never received one. Very poor service from the Lowe's store manager flooring sales person and fly by night sub contractors.
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Author
Location
Harrisburg, Pennsylvania
Review #235282 is a subjective opinion of poster.
6 comments
CALLED AKED TO SPEAK TO THE LUMBER DEPT. GIRL LAUGHED AT ME WHEN I ASKE TO SPEAK TO THE LUMBER DEPARTMENT SHE SAID SURE IF THE ANSWER WELL GUESS WHAT ON HOLD FOR EVER AND THE LUMBER DEPT DID NOT PICK UP OR THE GIRL COME BACK TO TELL ME THE THEY WOULD NOT ANSWER TRY...
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Anonymous
#299970

Yes, she was rude, but it\'s not her fault the people in the lumber department don\'t answer their phones. Next time ask to speak to the store manager. S/he can always find so...

Author
Location
New York, New York
Review #235242 is a subjective opinion of poster.
0 comments

Lowes in Philadelphia, Pennsylvania - Delivery

I was told last night that I would get a phone call about my delivery.I never got that call.It is now the next day .And they have the item i brought in stock.The store said some one would call by 9pm.I waitied till 10.00 pm now that is so worng.If you tell some one you going to call you should call so do i sit around all day and wait to see if they show up with it .Not good Lowes .My ref went I have now ref.So i went to your store .I didn't think thier be any problems.
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Author
Location
Philadelphia, Pennsylvania
Loss
$399
Review #235241 is a subjective opinion of poster.