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I am a family man and like to get a Christmas tree with the family. I am used to going and buying a tree and having the store representative help me throw the tree on the car and help me strap it down. I tip the man/woman well and we drive off. I went to lowes today...
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4 comments
Anonymous
#540942

poly from corp is not to tie down and or put product on customers car 1 damage thatr was done on car before lowes , customer can say they did it when damage was done before some people lok to get money for damage already done all are sue happy thats why :cry

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Review
#278086 Review #278086 is a subjective opinion of poster.
Loss
$100

Lowes Let me Down

I noticed that Lowes had great deals on both the Skil Table Saw and Skil Compound Miter Saw during their after Thanksgiving Day event. I checked with my local store and of course they were out, so I decided to check their website. I managed to locate a Miter Saw at one of their stores and purchased it; so I presumed. After printing out the confirmation and receipt of my order, I went to another store to pick it up, where the saw supposedly was in-stock. BIG LIE! After the floor associate retrieved the product from the warehouse, the supervisor on duty told me that my order had been cancelled and that if I wanted one I could drive 3 hours to another store where I could get it where there was 10 on-hand. I have written a strongly worded letter to Lowes detailing the situation, and even offered a solution: them trucking one from Bend to Portland as my card has been charged.. I am sure I will never see a reply. So beware of Lowes and its online service. They obviously intend to sale items which they don't have and make no attempt to resolve problems. Home Depot will be happy.
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1 comment
Anonymous
#384095

For your info..those were advertised "While supplies last:. We recieved 35 of each of the saws and they were gone in 2 hours....some by internet order.

If you wanted one you should have been at the store at 5 a.m. when we opened.

Review
#277791 Review #277791 is a subjective opinion of poster.
Went in to buy a hot water tank, the computer show they have one in stock,,but they couldn't find it, in the Marietta Ohio store. They checked Parkersburg WV, and showed they had 3,,I ask if it could be brought to the Marietta store, They said no..I am caring for...
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2 comments
Anonymous
#399866

Have you seen the cost of freight charges lately, your $400.00 tank would have cost at least 100.00 to ship. I'm sure if you owned a business you would lose money on every sale you made too. Good Luck lady

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Review
#277780 Review #277780 is a subjective opinion of poster.

Lowes in Jackson, Tennessee - Figidaire is Junk !!!!!

We bought a new Frigidaire refrigerator side by side. Attractive design. We used it seven months and the computer failed rendering it inoperable. We lost the contents as well. Lowe's provided an even swap but wouldn't refund our money because it was over 90 days. The ice maker has failed on our new one because of the filter stopping up. I've ordered a new bypass for it. It is not a year old yet. I should not have to order parts for anything that is less than a year old. DO NOT BUY FRIGIDAIRE THEY ARE JUNK!!!
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1 comment
Anonymous
#381682

Filters are designed to "stop up". They are normal maintenance items that the consumer is responsible for replacing.

Apparently you ordered a bypass to eliminate the filter rather than replacing the filter. You're just asking for more problems down the road and will probably blame Frigidaire when that happens.

Review
#277528 Review #277528 is a subjective opinion of poster.
Loss
$850
very good prices advertised for Maglight flashlights,the flier suggested online ordering but after checking ten stores i discovered that there was "limited availability on all models and therefore not able to order online! The local Lowes store showed only one in...
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2 comments
arcjay
#382071

Same for me. Lowes had the sale running through the weekend.

I went online and managed to purchase a Skil Miter Saw. When I took the receipt to the store,expecting to pick up my order, I was told that my order was cancelled and they had no more. She then said I received an e-mail stating a cancellation. After I said I had no mail, she shrugged her shoulders and told me to drive 3 hrs to get one from another store.

Great Customer Service. Thanks Lowes for charging my cc card and not giving me the product.

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Review
#277184 Review #277184 is a subjective opinion of poster.
On Sunday as I was walking into the Lowes store at Higley and Southern in Mesa , AZ. I noticed a car with two infants in it. The children were unattended and there were no adults in the area. I told a cashier about the children as soon as I walked into the store and...
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7 comments
Anonymous
#379957

This guy.....

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Review
#276531 Review #276531 is a subjective opinion of poster.

Lowes in Virginia Beach, Virginia - Veterian Discount

Don't know that I would say 'pissed' but certainly disappointed. I am a Vietnam Vet and went into Lowes yesterday in Virginia Beach, Holland road, to register for the Veteran 10 percent discount advertised online. I was making a small purchase but was going to return for three shop tools totaling close to 900 dollars. At first the casher said to go to the services desk, which I did. The lady said that was for Veteran's day only. I asked for the supervisor, who said even though it is advertised as 'any time' it is up to the store and they choose not to extend it to 'any time', only on Veteran's day. Home Depot is now my choice for the tools as they give the discount "˜any time'. I realize that I am only one customer, but when I go to the next Veteran's meeting I will be sure to tell this story. Makes me feel like it is 1970 when I returned from Vietnam. Update 5 May 2011: Home Depot has reconfirmed that they still offer their military and veteran's discounts. Lowe's continues to give a 10 percent discount to all veterans who have a DD214 on Memorial Day, Fourth of July and Veteran's Day." Read more: http://paycheck-chronicles.military.com/2010/07/14/lowes-official-answer-on-military-discounts/#ixzz1eLtuyu5o The Paycheck Chronicles Anthony Criscione 757 467 0954 anthony.s.criscioine@cox.net
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2 comments
Anonymous
#380656

Thank you for your service to our country. I'm sorry to hear that happened.

The Lowes in the Houston Tx area give the 10% discount every day. I am a veteran from the 70's And I use that discount a lot.

I ask how long they were going to give the discount, was told as long as Home Depot was doing it,They would match it. They do require you to show a VA ID of some sort.

cohena2
#378309

Thank you for your service to our country. I'm sorry to hear that happened.

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Review
#276384 Review #276384 is a subjective opinion of poster.
Through our 4 year ordeal, 4 doors from Therma-Tru we are now onto door #5. This door lasted 2 years before rotting out and causing the hardwood floors in our entry way to rot. We reported the problem in August 2011. We are into mid Nov. and Lowes is yet to fix our...
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4 comments
Anonymous
#506803

Go to your local hardware store. They sell saepicl enzymatic cleaners made specifically for vinyl siding.You can spray on easily with a garden hose adapter, let it soak for a few minutes then rinse with water.I do the above, but I use a high psi power sprayer instead of a garden hose. I rinse once with plain water to loosen and dirt, apply the cleaner, then rinse again.Works great.I would avoid using bleach as it may kill your landscaping.

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Review
#276074 Review #276074 is a subjective opinion of poster.
Loss
$13

Lowes in Adamstown, Maryland - Do not use Valspar paint!!!

the worst paint i have ever used. i am an experienced painter. semi=gloss left brush strokes. matte left an uneven finish when rolled. will ge to home depot or sherwin williams, etc...behr at home depot is a much, much better paint. how do you repair a bothced paint job?? you can't except do it over. lowe's should be ashamed of themselves for offering such a shoddy product! lowe's has lost my business as a result of this. finally i added water to the semi-gloss to see if it will decrease the viscosity so evry single brush stroke won't show
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3 comments
Anonymous
#1030696

Using Valspar for 15 years and no issues, try it again, every paint is different. Doesn't mean it isn't good.

Anonymous
#381278

I bought Valspar ultra premium exterior paint in 5 gallon buckets at Lowes in Sept. 2010.

The color is Stone Manor. I replaced exterior siding on the front of my home and painted. In the spring of 2011 I replaced siding on the rear of my home and bought more Valspar Stone Manor from Lowes and found that the formula has changed. The color does not match.

Having the formula from 2010 is useless since paint mixed at Lowes is controlled by computer. I can't get an explanation why this change was made

Anonymous
#988431
@Roger

VOC laws

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Review
#276015 Review #276015 is a subjective opinion of poster.

Delivery of Dryer and Attitude Jersey City Lowes

All: I ordered a clothes dryer from Lowes Jersey City NJ in early November. I received 2 calls from the store 1-notifying me that the order had reached their warehouse 2-notifying me that the dryer had reached the store. I was told that I would receive a call to schedule home delivery of the dryer but I never did. Lowes just took it upon themselves to schedule a delivery date and time without consulting me. I received a call from the delivery company notifying me date and timeframe for delivery and I cancelled it since I was not available. The part I am PISSED off about is the fact that I had to call the store to reschedule the delivery and I kept being transferred and put on hold for over 20 minutes as I waited for a so-called manager named Gio who never answered my call. I spoke to a woman named Yvette who gave me an attitude as she explained that she just got on the phone and in my own words it didnt seem to be her issue that I had been on hold. GREAT customer service Lowes jersey city. If you dont want to work there QUIT and go on the unemployment line instead of being mean to your paying customers who keep you EMPLOYED!!!! Finally a girl helped me and was nice as a reaction to my attitude which was stern since the dryer was not FREE! I will never order anything from YOU AGAIN! YOUR LOSS...
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Review
#275761 Review #275761 is a subjective opinion of poster.
Reason of review
Problem with delivery