Lowes Reviews and Complaints
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Latest review first
I was hired in after October 2011 as a sales specialist. By "profession" I am a kitchen & bath designer. I was offered an hourly pay with spiffs & commission. The hourly pay is "below" industry standards in my region. But with spiffs & commissions I determined it would all pan out. Now that they took spiffs & commissions I am below the industry standard in pay scale. Not to mention I was hired after 10/2011 so I do not get any additional pay on a weekly basis. You would have thought they would have given some compensation... I feel that they hired me under false pretense. Corporate knew they were going to roll out this compensation change before they ever approved my hire. I would like to investigate this further to see if a law suit is possible. Do you think that I am even going to schedule appointments, take my car to do an in-home measure, make 3 - 4 different renderings of possible layouts for a customer when I am not going to get even a standard wage. WOW I came to work at Lowes because I respected them. I was fooled. For all of you out there that are ASM's or under the opinion that sales specialists are not worth the extra pay - think again I worked for Lowes in the past in this same position & know for a fact that NONE of you can do my job. So get ready to learn the job because you will have to do it when me & my fellow designers all leave your precious company. It will be such a good feeling to get a good job & quit this one. I am so sad, angry, and most of all worried about meeting my monthly bills in the mean time. This is surely going to be the beginning of the end for Lowes.
Lowes employees losing their commissions
As of Saturday Lowes is taking all these hard working folks and telling them that as of Saturday, Feb.11, they will no longer receive any commissions on any sales!!! They dont make lots anyway. I have a job ordered at Lowes and went in and paid the dang thing off just so the person that helped me so much could get her due commission. I will never shop at Lowes again and hope that folks that are dealing with these cretons cease and desist from shopping at Lowes. Also these employees received three days notice on this- uncaring selfish -
Lowes Unmotivated Employees
I understand Lowes will eliminate all employees commission as of Sat 2/11/12. While offering a concession formula of 2011 earnings which could compensate them at up to 50%, the loss will change the overall demeanor and personality of Lowes' employees. Why ? They are rewarding mediocrity, something which Corporate America cannot afford to do today and stay competitive. After 2/11/12, no Lowe's employee in their right mind will call back customers, chase leads, spend personal time coming into the store off-hours to accomodate the customers' bids, or drive incentives or pitch a customer to buy. They get nothing for it now. The odd thing is that this is a pattern. Lowes management has been instilling mediocrity in their employees for some time. They track sales by department and hourly overpay underperfomers with no consequence. Its one of the hardest places in the world to get fired from. The lazy department employees will now REALLY sit on their duffs and the good employees will be motivated to leave and/or also spend less time making up for the store's enthusiasm. Sinking LOWE ....the irony is that when they track department sales a year from now and note a steep decline, their answer will be in black & white, right next to the red. More Lowes stores predicted closing in 2012 !!! Strike up a relationship with your neighborhood Home Depot ....it'll take you further.
Lowes in Valencia, California - Still waiting.
I purchased a Samsung Washer and Dryer on a Black Friday Sale. I paid for this Washer and Dryer in full. It is February and I do not have the items that I purchased or a deliver date. I was told that Samsung was offering a replacement of equal or better value. I was told that I could choose between 5 models. I go to the store to pick which one I wanted only to be told they do not have any complete sets in stock. I might add that I was originally promised deliver in December or Jan at the latest.
Lowes cut all Salespeople Pay !!!!!!!!!!!!!!!!!
Lowes has cut all salespeople sales commission and spiffs. Very sad for a fortune 50 company. Corporate Greed will kill this company. This practice killed Circuit City. Sears has cut commissions and sales have tank. Cutting pay doesnt motivate anybody. Accountants should never run a company. Im sure this looks on paper. How much money can we save if we make this cut??????? How *** is this way of thinking?? Want should a company do to make more money????? Pay a higher commisiosn. The employees will make the company more money. Sales people WERE being paid a spiff by the appliance companies. Now Lowes has gone back to the appliance companies and TOLD them to stop and pay the commission directly to Lowes!!!!!!!!!!!!!!!!!!!