Latest review first
Why do you buy lowes *** goods
Lowes cannont compete anymore. They will be out of the home improvement game in 5 yrs. this i know. Home Depot is already undertaking a proposal to buy 85% of stock, buildings and assets. IM gonna miss working there because where else am i going to get free stuff for my house. ha ha. The Johnstown store is cutting employees left and right. At least or hr girl (Vuchovich) will get to keep her job of handing our "800" numbers and just ignoring the employees who hate her. Good thing she blows our store manager on lunch so hes at least tolerable for a shift. Gobble Gobble Katherine. Maybe patti wants a shot because her hubby is a vegetable in a chair. Good luck
Lowes in Burlington, Ontario - Lowe`s Valspar paint
We bought 4 gallons of the purple paint turning white. We gave 2 coats of Primer and than 3 coats with that ceiling paint. It`s discusting. We went back to Lowes and they told us that a representant will call us. 2 weeks later no news! And we had to redo the ceiling all over again. Bad product and bad services. And the lady told us to use an other kind of paint. Go figure! I cannot believe that they dont`care. Even if it saying that they warranty their paint and customer! Very bad service, think twice before you go there.
The Loews Department store on Dickerson Road in Nashville did not key locks to my two new doors costing over $1,000. They kept the key to my front door on a Friday to re-key the new locks by and asked me to pick my key up on the following Monday. I did after paying...
Lowes in Boston, Massachusetts - Poor customer service at Lowe's
I went to Lowe's in Westborough MA this afternoon.I was there to purchase Rubbermaid 'Home Free' wire shelving. After locating the product ; I had a couple questions. Finally I found an employee. I asked him about the kit I was buying and that I wanted to make sure I had all necessary parts to hang the shelving. He glanced at the box and said that everything was there. I quizzed him about wether I needed I needed a top rail and the upright extensions. He gave me a blank look and said that I needed two uprights and one rail. Again I asked " Is this all the parts I'll need?" He looked at me with a blank expression and nodded. I got home to install them. Well ! I do need two more upright extensions to complete the installation. Not a big deal except for the 35 minute drive back to the store to get the parts I was told I didn't need. This is the second time I've been let down by Lowe's employees. I'll be sure to go to Home Depot or a small local vendor in the future.
Lowes in Pittsburgh, Pennsylvania - Re: Lowe's Blow jobs.......
Since leaving Lowe's Home Improvement Center two years ago, my life is finally where I want it to be. The past two years have been ***, to say the least, but I have survived. No thanks to the people who tried to ruin my life with their attempt at making me out to be a *** and destroying my chances of getting another job. I'm sorry, but you didn't succeed. As you can see, I didn't commit suicide either. There is humor in this whole situation. My associates at work knew me so well! Did they know that my husband claims to have seen a UFO? Or that he was in jail several times? The people that posted all the smutty comments about me had plenty of truthful ammunition to use against me, but they chose to make things up. Happy New Year to all!
I don't know if it is just this store or Lowes generally, but there is ZERO customer service. I purchased a garage door opener and installation services. Lowes' contractor, too lazy to remove the rails from my existing opener, lied and said that I needed a different...
Lowes in Ames, Iowa - Lowe's sells Outdated Gas Grill Cans. Said not their responsibility
I tried to purchase a new Gas can for a grill, but Lowe's said they only sell recycled cans with gas. When I pointed out the gas bottles were 6 to 13 years old, and that the 13 year can was no longer legal, I was told that was not their responsibility and I should contact their supplier, Rhino Gas, even though I was purchasing directly from Lowe's. I will contact the local fire marshall in the morning. Gas containers when filled are under high pressure. Rust or corrosion can weaken the container over time, A pressure test, every 12 years, is to verify that it is still safe to use. The date of the test is stamped on the container handle.
Lowes sold us "used" fridge as "new"......
We placed an order at the Lowe web-site online for a new refridgerator and stove Nov. 22, 2011. Our zip code indicated the Bedford Heights, OH store would process the delivery. After waiting a month, and 2 "rescheduled" delivery appointments, they brought us a "new" stove and a used refridgerator. They didn't tell us the fridge was used, instead they left us a "voice mail" they it had a damaged right side and they would give us 10% off. Turns out the left and right side had 12" dents and the Stainless Steel had a big "ding" on it. That night it quit working and we lost all our food, frozen and fridge. After calling, going into the store, contacting the number they gave us, and callling again....they finally agreed to bring us a "loaner" fridge until the new one could be delivered. They gave us $300 cash for our lost food. They didn't make any effort to go above and beyond to make it better for us. Maybe an apology and a $25.00 for goodwill would have been appropriate. We realized the original fridge they brought us was used after we received the new one, completed wrapped up in plastic....the front, the drawers, and shelving was all wrapped solid in perfect condition. That is when we thought, WOW - that first fridge was "used" and not new at all. I hope someone reads this from Lowes, and tries to make it better. After all, we like Lowes because it is cleaner than Home Depot, but now we are so disappointed. At this point, I don't think we will purchase our granite from Lowes....The end.
Lowes in Spokane, Washington - Lowe's lies
We purchased a new hot water heater from Lowe's, a subcontractor came to install it and drained our old hot water heater down our basement drain, clogging it. We had a huge flood of sewage in our basement and a third party confirmed it was because of the silt and sand from the old hot water heater. Initially Lowe's said they would pay for everything but then they turned us over to their insurance, which turned us over to the subcontractor's insurance, which refused to pay. Now we are on the hook for almost $4000 and have to go to our own insurance, which will raise our rates. Lowe's guarantees their work and has contracts with all their subcontractors, but when one of them messes up, they suddenly say it isn't their problem. They're despicable.
Lowes in Newark, New Jersey - Ridiculous service
Lowes Manager: Both I and my wife are upset with your Toms River NJ store customer service desk people. Their attitudes are awful and insulting. We are both never walking into your stores ever again. A year ago, my wife was told she was *** and called 'a ***' by one of your customer service desk workers while my wife was making a return. She's not forgotten the experience, and she remembers it unpleasantly every time she makes a purchase at your store, even today. She dreads having to walk into Lowes, and dreads having to deal with the customer service desk on a propane bottle return or anything similar. Just today, I went shopping for a few minor things, a dog 'pet' door, pet supplies, some fasteners, and was thinking of checking on kitchen appliance prices; I wanted to surprise my wife with new stainless Freezer / Refrigerator, one with water and ice making options on the door. I entered your store from the contractor entrance, and I have to admit, the people at the contractor entrance are hardly ever a problem. I asked about small 'pet' doors, (I know where the appliances are), and the contractor desk people were friendly, helpful, and had a pretty good attitude; they directed me to the pet aisle, aisle 23. The contrast between the contractor desk was and is in complete contrast to the people working at the other entrance, where my wife was insulted and where I ran into trouble just today. Today I was thrown out of your store. I had a thousand dollars in cash in my pocket. I was going to look at appliances. Dumb. As I walked through the store, toward the pet aisle at the opposite end of the store, two young Lowes women employees approached me, and advised me I had to have my 22 pound Boston Terrier in a cart, or I had to carry her, and that the rules were 'pretty strict.' They oohed and aaahed and remarked how cute my little dog was, and said she was pretty, and I was not surprised at this, she is a cute little dog, but I was surprised at the instructions, so I put my small dog in a cart and continued shopping. As I approached the main customer entrance, a old woman with more hair spray and bottle brunette coloring on her head than common sense stepped out from behind the customer service desk and nastily told me I had to leave the store immediately. I asked why, and she said, "health reasons, the board of health has a law and dogs are not allowed in all stores, it's posted at the entrances." She chaperoned me to the exit and made sure I left. Hmmm. Health reasons? Lowes does sell pet supplies, don't they? My dog was in a cart, as the young lady employees instructed me. Maybe your hair sprayed and brunette in a bottle employee with the foghorn voice doesn't want my dog getting sick from all the leaking pesticide containers in your store, the ones across the aisle from the pet supplies? Is this possible? That must be the health issues she's referring to. Hmmm. I was puzzled. I know Lowes has a pet aisle, I know they do, I've seen it, I've bought pet supplies from it. And, in the space of 30 seconds I was told two different things by employees of Lowes. I left the store with my 22 pound dog under my arm. My little dog was cuddled up, right next to the $1000.00 in cash in my chest pocket. Outside the store I looked for the board of health sign, and couldn't find one, so I walked back in to question the hair spray bottle brunette woman, and before I even got two steps in the door she started shouting in her foghorn voice that I had to leave. No problem. I'll leave, and I'll be *** if I'll ever step back into your store with your nasty people with lousy mixed up insulting attitudes ever again with a thousand dollars in my wallet and high limit credit card. How about that? I left, and made three trips just today to your competitors store where I made my purchases for my projects. They love my little dog there at your competitors store. My wife is never going into your store ever again, and neither am I. Your customer service people are rude, poorly trained, often confused, clueless about the products on the shelves, and frequently nasty. Good luck with your business venture. Go be nasty to someone else. I'm amazed your in business. I've walked past broken leaking pesticide containers broken and spilling and leaking into the aisle in your Toms River store, I've seen pesticides marked down to next to nothing prices and in failing containers leaking into the bins they were thrown into, I've seen pallets of fertilizer with broken bags leaking and tracking up and down aisles, I've seen shelves poorly stocked with the same item at two different prices, damaged goods displayed for sale, incorrect pricing, 'SUPER SALE' items ringing up at 20% and 50% over the marked SALE price, incorrect labeling, no knowledgeable salespeople in sight for hundreds of feet, far too few manned checkout registers, and far too many customer service people who don't know how to operate the registers and handle ordinary transactions. God forbid you actually ask for the SALE PRICE marked on the item on a shelf, at your Toms River store, you'll lose 15 minutes out of your life while the staff slowly drag themselves around in circles seeking whatever special super authority necessary to sell you the item at the price marked on the shelf. I've seen all this, my wife has been treated nastily, and now today, I was thrown out of your store because of a little 22 pound dog, on our way to the pet aisle. I had a THOUSAND DOLLARS CASH in my pocket. Goodbye.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Lowes? What happened? What can we help you with?