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2 comments

This is lack of installers from Lowes!

I purchased a dishwasher on line and called to make sure it would be installed. I was told they would and they came the next day with the new dishwasher. I then found out they were not going to install it as I did not purchase in the store and sign a contract. That was not told to me. After numerous calls to the manager of appliances I went to the store. They could not find my order (although I showed it to them on my iphone) and the appliance manager was not to be found. After 2 unsatisfying hours I left. I still have the dishwasher in my kitchen in a box
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Author
Location
Newark, New Jersey
Loss
$509
Review #234101 is a subjective opinion of poster.
2 comments
I bought a generator from Lowe's but I didn't need to use it until my power went off, it would not start, Johnnie Shaw & Stenefno Douglas would not change it because I could not find my receipt he could see it was new I have looked everywhere I can't find...
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Anonymous
#367063

Don\'t blame Lowe\'s you are to blame too. How do they know that it is NEW, they can\'t tell. I have had mine for 3 yrs and it still looks new. You blew it when you didn\'t...

Author
Location
Memphis, Tennessee
Review #234031 is a subjective opinion of poster.
1 comment

Lowes in Atlanta, Georgia - Rude and unwilling

I work for a large church and am the Executive Director of one of its Ministry's. Approximatly April the 25th I went into the store and purchased several items including item #44125 a outside light. Approximatly 4 weeks went by and we used everything and decided that the light was not the correct one we needed. I was going to run down to the Lowe's and exchange it for the correct one. I was told I would have to wait for the manager on duty and waited for about 15 to 20 minutes for him to arrive. When he did show up he was rude and I proceeded to tell him that all I wanted to do was exchange the light brand new still in the box so I could get the correct one. He ask me when I bought it and I told him about when it was purchased and that it was paid for by check. He proceeded to tell me that he had looked and that light was not purchased at that time and he did not believe I purchashed that light from his store. The box has the store number right on it and he never walked over to a computer to look at anything. He proceeded to tell me he was not going to do anything for me. In short Lowes has lost my business forever Darell Adams Owensboro Kentucky
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Author
Location
Atlanta, Georgia
Loss
$99
Review #233919 is a subjective opinion of poster.
3 comments
We had a horrible experience using the Valspar Paint that included the Primer. We prepared all the walls in the bedroom, and decided to purchase this product. We painted one coat, and realized that we would need another coat. We waited until the next day, and when we...
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Anonymous
#291883

First of all what type of finish meaning what gloss level of paint was underneath? Painting over an existing enamel wether oil based or water based requires one of two prep st...

Author
Location
Old Town, Maine
Review #233478 is a subjective opinion of poster.
2 comments
We purchased a Fridgidaire washer dryer combo on 11/28/08 plus a four year extended warranty. A month ago the spin cycle would not start. After our repair call we waited a week and after that repair we did two loads of laundry and the same problem recurred. The second...
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Anonymous
#294019

The problem with alot of the appliances at Lowes, is that people return them and tell the returns desk that it is the wrong kind or doesn;t fit. In actuality, they have used i...

Author
Location
Show Low, Arizona
Loss
$798
Review #233436 is a subjective opinion of poster.
0 comments

Lowes in Washington, District Of Columbia - Shaw rug

I ordered a shaw rug from Lowe's on 2/5/11. I was told it would ship on 3/16/11 and of course it did not come. I called the store and the salesman told me the company said it was on back order and would ship on 4/8/11. It was the 17th of March and still no rug, so I went to the store but no one seem to know what was going on. The saleman who sold it to me would have to check on the order. On Tues. April 19th he called the company and said it was on back order and would be shipped on the 2nd of May. He said he talked to the supervisor and she assured him it would be shipped on that day. Needless to say I was pissed. If I do not receive it by May 5th I will cancel my order. The company that makes this rug does not seem to care if the customer receives the merchandise or not. When they cannot even make a call to Lowe's (without them calling the company) to let them know it is on back order is very bad PR in my opinion.
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Author
Location
Washington, District Of Columbia
Review #233148 is a subjective opinion of poster.
3 comments

Lowes in Pittsburgh, Pennsylvania - Lowe's screwed me

I will never buy another product from Lowe's. I had a department manager lead me to believe he was a store manager with an attitude. They coukld not even get a delivery right, making me wait all day Saturday and when I called at 5 PM, I was told that I was not even on the delivery list although I was told in the moring trhat they will call me 20 minutes before delivery. I talked to the real store manager later on in person and I found he even had an attitude. When I suggested some sort of compensation, just a small one, his answer was I will deliver my product and then he will talk about some type of compensation. I will go across the street from now on to Home Depot and spend my money there.
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Author
Location
Pittsburgh, Pennsylvania
Review #232724 is a subjective opinion of poster.
0 comments

Lowes in Los Angeles, California - Bad products

I returned a bucket after I bought it at the fontana' store and when I returned it the clerk ask what was wrong. I told him and he just put it in the go backs. the mgr here was at the san bernardino store and that one closed down. I stopped going there because of bad service, so I guess I will quit this store too. If you get a Lowes bucket that is cracked , that was the one I returned. I wonder how many times it was returned?? if you want good service go somewhere else. I guess I should do as I say
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Author
Location
Los Angeles, California
Loss
$3
Review #232676 is a subjective opinion of poster.
20 comments
I went to Lowes and ordered carpet 3-19-11. I was given a date it would come in. Everything went according to plan. Once the carpet came in the installer called me to set up a date and time. We agreed on 3-30-11. He said he would be there a little after 8. I told him I...
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What happened?
#386793

I had a carpet installation gone wrong too. hey hire subcontractors, so an issue can become sticky. I ended up getting a refund for the botched portion, but that was after I m...

Author
Location
Chicago, Illinois
Loss
$3100
Review #232537 is a subjective opinion of poster.
7 comments
I purchased the Troy Built power washer in March of 2010 and used it a few times. This past month when I took it back out of the garage to use it there was no water coming out when I hooked it up to the hose. I didn't think it would be an issue because I had both a...
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Anonymous
#1230940

I have the same problem Lowes would not take care after onlyHaving it less than 2months the dam thing won't start whenYou ready to use it it is apiece of ***

Author
Location
Baltimore, Maryland
Loss
$325
Review #232529 is a subjective opinion of poster.