I had Lowe's quote LVT in one room (currently has carpet) and two bathrooms (both have linoleum). Lowe's contractor came out, took measurements, went through the scope of work, and provided us with a quote. SIX WEEKS later the product finally came in, the install was...Read more
last friday I purchase a storm door and had the store (#0491) hold it for me to pick up this week-end, ok. now I go to pick up the door and go to customer service counter to get the door. only one person was work and she was at refund counter with at least 6 people...Read more
I didn't like
- Personnel not knowing what to do or there jobs
Bought a "TruTemper" wheelbarrow with a plastic bin. The bin cracked the first time I tossed a log into the bin. I taped it with Gorilla Tape, but within six months, it had cracked all over. I took it back, saw that all new "TruTemper" wheelbarrows had METAL bins. They...Read more
Lowes - No help from manager
While I was shopping in the store someone hit my car in the parking lot. I spoke with a manger and ask if she could pull the video tapes and see who hit my car she stated no I could file a police report but they could not look and see who did it. Thanks for nothing, I now have $934.00 worth of damage to my vehicle, and no idea who did it.
Lowes - Frustrated!
Matt N. from Lowe's came to home to give a consultation on chain link gate repair/replace. He made a promise to get back with us with a quote and failed to, also, failed to respond to our attemps to contact him. Ended up contacting West Ga. Fencing to get a honest answer.
Lowes - Management is horrendous
Treat customers and employees terrible. Have heard more than one manager yelling and then resorted to bullying the poor guy right in front of me!!! Pushed my cart out of the way ($500) tool cart mind you and left the store will never go back
Lowes - I needed to see if you could help me fine purchase reciet
It was two long and, since I'm not sure of the amount and, such that is why not fault of yours just couldn't be helped thank you though
On April 6 ,2017 I purchased a new Z335 John Deere Zero turn mower from our local Lowe,s Store in Texarkana, Texas. After I mowed my yard, I noticed that the mower cut unevenly. I thought the tires needed air so I aired them up, and the mower cut the grass unevenly...Read more
Did online order for w/d on saturday sept 16 late night. website stated that i would received a call within 24 hrs with details for delivery. no call on sunday. not available to call them either day. by tuesday still no call. so called the 800 number who called store...Read more
I ordered a bar-b-grill on the 5h of Sept. and was promised it would be delivered the following Monday. Monday came and went, no delivery and no phone call . I stayed home all day waiting for it. I called to complain about it and was promised that it would arrive that...Read more
I didn't like
- Unprofessional delivery service and call back promise
We bought a slide-in range (GE ) from LOWES and the GE unit's specifications met our available space. We were advised that the delivery staff would install the new slide range. Upon arrival , the delivery staff said that they couldn't install then unit as it might...Read more
When it comes to a natural disaster you would think a store of this magnitude would have it covered. Hurricane Irma was a big one. So everyone was preparing. We had never been in need of a generator, but this go around I was like hey why not, just in case. So I was...Read more
Horrible service Three orders so far of landscape materials every order has had problems Order number one. They called said the truck broke down so I actually had to go pick it up myself because they were going to take several more days to deliver Order number two. We...Read more
This is the second time I was screwed by Lowes. I ordered a storm door it took two month to get it installed, Now I ordered a fence I was told it would be installed Tuesday the 19th the material was delivered on Monday the person that delivered the material was so nice...Read more
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