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I had Lowe's quote LVT in one room (currently has carpet) and two bathrooms (both have linoleum). Lowe's contractor came out, took measurements, went through the scope of work, and provided us with a quote. SIX WEEKS later the product finally came in, the install was...
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1.0
Trotwood, Ohio
#1105413
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last friday I purchase a storm door and had the store (#0491) hold it for me to pick up this week-end, ok. now I go to pick up the door and go to customer service counter to get the door. only one person was work and she was at refund counter with at least 6 people...
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aliens_amoung_us
aliens_amoung_us

That's a bummer, for I prefer Lowes over home Depot any day. I can never get anyone to help me at HD, but at my Lowes they are actually helpful.Call corporate and explained wh...

h.kitchener
h.kitchener

You took the correct action by cancelling the order. Now, find the Lowe's website and send a complaint to corporate about this location. What they do with it, who knows, but n...

2.0
I didn't like
  • Personnel not knowing what to do or there jobs
#1105317
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Bought a "TruTemper" wheelbarrow with a plastic bin. The bin cracked the first time I tossed a log into the bin. I taped it with Gorilla Tape, but within six months, it had cracked all over. I took it back, saw that all new "TruTemper" wheelbarrows had METAL bins. They...
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Anonymous
Anonymous

if incident happened in cold weather plastic gets brittle will crack easier

Anonymous
Anonymous

Sorry the issue had presented itself this way, but it sounds like you were not correctly qualified during the product selection process. Plastic drum wheel barrows are not for...

1.8
#1105316
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Lowes - No help from manager

Lowes
#1097922
While I was shopping in the store someone hit my car in the parking lot. I spoke with a manger and ask if she could pull the video tapes and see who hit my car she stated no I could file a police report but they could not look and see who did it. Thanks for nothing, I now have $934.00 worth of damage to my vehicle, and no idea who did it.
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Lowes - Frustrated!

Lowes
#1082212
Matt N. from Lowe's came to home to give a consultation on chain link gate repair/replace. He made a promise to get back with us with a quote and failed to, also, failed to respond to our attemps to contact him. Ended up contacting West Ga. Fencing to get a honest answer.
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Lowes - Management is horrendous

Lowes
#1081795
Treat customers and employees terrible. Have heard more than one manager yelling and then resorted to bullying the poor guy right in front of me!!! Pushed my cart out of the way ($500) tool cart mind you and left the store will never go back
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Lowes - I needed to see if you could help me fine purchase reciet

Lowes
#1075380
It was two long and, since I'm not sure of the amount and, such that is why not fault of yours just couldn't be helped thank you though
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On April 6 ,2017 I purchased a new Z335 John Deere Zero turn mower from our local Lowe,s Store in Texarkana, Texas. After I mowed my yard, I noticed that the mower cut unevenly. I thought the tires needed air so I aired them up, and the mower cut the grass unevenly...
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h.kitchener
h.kitchener

They(Lowe's and/or the repair shop)determined the bent deck was caused by owner negligence and thus the warranty did not apply. I would contact John Deere corporate---they hav...

3.0
I didn't like
  • Being given the run-a-round
  • Humility i was subjected to
#1104927
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Did online order for w/d on saturday sept 16 late night. website stated that i would received a call within 24 hrs with details for delivery. no call on sunday. not available to call them either day. by tuesday still no call. so called the 800 number who called store...
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Anonymous
T1092

Was this the Lowes store in Oakland Park, Florida ?

Anonymous
Anonymous

What happened to using complete sentences and correct grammar?

1.0
#1104772
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I ordered a bar-b-grill on the 5h of Sept. and was promised it would be delivered the following Monday. Monday came and went, no delivery and no phone call . I stayed home all day waiting for it. I called to complain about it and was promised that it would arrive that...
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2.5
I didn't like
  • Unprofessional delivery service and call back promise
#1104423
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We bought a slide-in range (GE ) from LOWES and the GE unit's specifications met our available space. We were advised that the delivery staff would install the new slide range. Upon arrival , the delivery staff said that they couldn't install then unit as it might...
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Anonymous
Anonymous

This situation is a grey area. Delivery teams are responsible for "installing" Appliance products. The items that are outside of scope are following Gas hookup, structural att...

Anonymous
Anonymous

OP:Complain the the third party delivery service instead of to Lowes since the third party delivery service is the cause of the problem.If you did not pay for the installation...

1.0
#1104198
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When it comes to a natural disaster you would think a store of this magnitude would have it covered. Hurricane Irma was a big one. So everyone was preparing. We had never been in need of a generator, but this go around I was like hey why not, just in case. So I was...
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Anonymous
Anonymous

If It was me, I would have bought one from a store that had them in stock and I could have taken it home. That way I wouldn't have had to worry about any delays in shipment. Y...

1.0
#1103337
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Horrible service Three orders so far of landscape materials every order has had problems Order number one. They called said the truck broke down so I actually had to go pick it up myself because they were going to take several more days to deliver Order number two. We...
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Anonymous
Anonymous

Yup! If you are lucky enough to still have a locally owned company that can do it, then i highly recommend buying from them. They usually will be much more appreciative of you...

3.5
#1103200
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This is the second time I was screwed by Lowes. I ordered a storm door it took two month to get it installed, Now I ordered a fence I was told it would be installed Tuesday the 19th the material was delivered on Monday the person that delivered the material was so nice...
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Anonymous
Anonymous

There are NO Lowe's employees that install ANYTHING! Don't get pissed at Lowe's for the actions of a third party installer YOU agreed to hire through Lowe's.

#1103096
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