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I was in the plumbing department looking for a particular item for shower I knew exactly what I wanted the package had several items in it I went to a employee and asked if they sell just that one piece separately he asked what I wanted I told him that one piece by...
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Anonymous
Anonymous

One sentence? Seriously?

2.6
#1061109
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terrible installation of washer and missing pieces of dryer. When When the delivery truck came they claimed didn't have the needed installation cord and couldn't install the dryer as promised. Also, they didn't have any tools and were asking me for pliers and a...
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2.0
I liked
  • Variety of products
  • Organization of the store
I didn't like
  • Customer service received
  • Being put on hold indefinitely and hung up on
  • Delivery service did not show up when scheduled
#1060643
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Lowe's in Prattville is AWFUL. Please be aware that a "NEW" policy is in place. If you purchase a weedeater, blower, lawnmower, pressure washer and it stops working.....you have 30 days to return it. PERIOD. You have to have the receipt showing the date of purchase. If...
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Anonymous
Anonymous

Home Depot will have the same return policy on gas powered tools

1.6
#1060304
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Microwave Review

Lowes
#1038529
New Mikewave Bought At Lowes.wont Cut Off Keep it Keeps Running.Getting Run Around at Lows And Service Center.
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Lowes Delivery Service Review

Lowes
#1034766
3.2
bought grill yesterday at lowes of hattisburg ms site said delivery today called customer service was told noway would be delivered today no easter cookout for us wont buy from them again
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Lowes Customer Care Review

Lowes
#1032400
1.0
Ordered a Dewalt planer they said it would be in in a week. Called and said it was in. Showed up at store and it wasn't. Told it would be two more weeks! Asked for a refund and cancelled order. Wanted my money back but they screwed up my refund and generated a merchant card. Very upset! NEVER order anything from these idiots!
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Lowes Customer Care Review

Lowes
#1023998
1.2
Unprofessional management from (Mr.(woody) and bad customer service from (Mr.Ryan)
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Purchased a fence from them. They installed the fence too low in the ground. The bottom rail is just above the dirt. They kept delaying fixing it until the 1 year warranty expired. Spoke to corporate and they want to charge me to raise the fence to the proper height....
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2.4
#1060113
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Lowe's took my money and messed up two doors that we purchased. Now, after many months, they still haven't made it good with us. But I will not back down. For those of you who get the runaround from Lowe's like calling their corporate office only to have them call the...
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1.0
Product
I didn't like
  • Poor treatment of customer
  • How they have handled this situation
  • Lack of responsiveness
#1059633
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I bought the Kobalt mower and trimmer last year for ease of use and cord free usage. Big Mistake Within 11 months I had the mower battery replaced twice and the unit replaced. At 11 months the battery blew up. When I complained I got an email to go get store credit....
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2.4
I didn't like
  • I am pissed
#1059463
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XPO Home Delivery apparently facilitates delivery of large products for Lowes. Had a Troybilt lawnmower not sold in the store sent to the local Lowes for assembly & delivery. XPO Home Delivery called & left a message the night before stating delivery would be between...
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#1059392
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Lowes states that it is proud to offer millitary members and veterans a 10% discount but now wants you to register on their site where a third party will be verifying your military status. This is a major insult! Our Id card is not replicable and has noticeable...
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Wendy20172017
Wendy20172017

I put a complaint stating almost exactly what you have said! So glad I'm not the only one that see's this as very wrong on lowes part.

Anonymous
Anonymous

Yet another vet crying about a discount. You are NOT entitled to a discount. Be thankful for the stores that offer a discount and abide by the program they have set up to get ...

2.8
#1059237
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Their website states they can deliver lumber AS SOON AS TOMORROW - this is not true, 3 orders in a row I have been told they can not deliver for up to a WEEK after the order. The Lowe's 1-800 # told me it was my fault , I should have read the terms and...
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1.5
I didn't like
  • Customer and delivery service
#1058716
Reply to reviews
This company is a joke, and if you don't ask the right questions you will get screwed. I ordered a custom island for my kitchen, I was told that because of the size of the island it would be delivered in 3 pieces that I would have to screw together. I was also told...
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Anonymous
Anonymous

to bad all the locally owned cabinet shops that would have given you good service have been driven out of business by people just like you that only care about saving money by...

3.0
I liked
  • I liked them at the purchase
I didn't like
  • I was told one thing and got a total other
#1058131
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