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I went to buy paint and AS USUAL [waited about 10 minutes ] I could not find anybody to mix my paint . There was an Olympic Paint Rep. who offered to mix my paint. I get the paint and have to wait behind 7other customers in the checkout [about 15 minutes]. Arriving...
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3.2
I liked
  • Location
I didn't like
  • Customer service
#1043464
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My company usually conducts its business at the Utica NY store #0523. We have been contracted to complete several large projects in the Amsterdam area and have been utilizing store #1880 for most of our material needs. This stores customer service is by far the worst...
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3.6
I liked
  • Most stores
I didn't like
  • Store employee
#1042910
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I have been a long time customer of Lowes and have made many purchases from Lowes including appliances, and the windows and doors for my house. I am not sure I will do business with Lowes in the future. I ordered a range online and was guaranteed it would arrive at...
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#1042871
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Customer Service And Managers Review

Lowes
#1017770
1.0
I needed a cart you ride on. Nobody had a key for the 3 carts sitting there. I asked for a manager nobody came. I finally had to go back out to the parking lot and found one there. Nobody offered to help me. Not getting help shouldn't surprise me you have a hard time getting anyone to help you with anything.
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Short Review for March 05, 2017

Lowes
#1017146
Wrong Grill - said propane it was gas
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Short Review for February 25, 2017

Lowes
#1013615
I do not take my grandson to the dog park because he is terrified of dogs. Just left Hendersonville location. Could not shop due to the fact it seemed to be a dog park. Not service dogs I'm sure. How do you know they are not "cocking their leg" on a display? And I do not want to use a buggy with dog hair all over it. Needless to say what else is transferred to the buggy.
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Lowes Rebate Review

Lowes
#1008472
1.6
I submitted a rebate form for the appliances I purchased and they said the appliances did not comply with rebate which was not true.
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Purchased a clothes washer and gas dryer for original delivery date of Saturday, April 22, 2017. Called several days prior to push out delivery. I was given a new delivery date of Wednesday, May 3. On the original delivery date of April 22 I get a call from a guy...
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Called installer they came looked it over said nothing they could do, never seen this before. Must register complaint with store. OK go to store register complaint this was a Saturday, was told must call the corp, office on Monday. Ok registered complaint also sent...
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#1042257
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I went to the Lowe’s store in Summerlin Nevada and explained clearly to the doors seller person that I needed a door on the second floor to the balcony with 2 purposes: (1) to get some fresh air and (2) the door can stop the bugs from getting in the house. The seller...
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Here is more details. 2016 December We were replacing all our appliances. We went to Lowe's store in Dale City Virginia, order the appliances we liked (Microwave, refrigerator, dishwasher) we paid for it same day few thousands. Delivery was scheduled few days later,...
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#1041924
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he added that they would call me the next Monday to set up a date when the carpet would be installed. Since then I have called four times, every time they changed the date when the carpet arrived at the store, first it was Saturday, then Monday, and Tuesday... last...
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Anonymous
judi

I have been waiting for 6 months for them to replace a carpet that was poorly installed. They keep coming up with excuses that lead to more and more delays.

Anonymous
Anonymous

which lowes

3.0
I didn't like
  • I am pissed
#1041464
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I had purchased three keys for my home, get home and none worked so I brought them back and they cut me three new ones, get home they didn't work, bring them back and this time asked for the manger so we get to make a third set to find out there key machine is not up...
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Anonymous
Anonymous

Seems like you would have looked at the keys when you went back the 2nd time to see if they lined up with your original. You need to take part of the blame for the 3rd trip.

1.0
#1041101
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Had made a special order for a window which took two weeks to come! The window came in broke and dirty and a piece missing. My husband is a contractor this delayed his job. He reorder the window the manager said he would take care of the problem. Went back the next...
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Anonymous
Anonymous

Why are you posting this complaint? Sounds like an embellished second hand story from your husband written by someone that doesn't have a full grasp of the english language. W...

2.2
#1040906
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