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1.0
Details
Lowes review - Update to installation gone bad
Lowes review - Update to installation gone bad
Lowes review - Update to installation gone bad
Lowes review - Update to installation gone bad
Lowes review - Update to installation gone bad
Lowes review - Update to installation gone bad
Lowes review - Update to installation gone bad
Lowes review - Update to installation gone bad
Lowes review - Update to installation gone bad
Lowes review - Update to installation gone bad
After several attempts to speak to someone at Lowe’s I reached someone. Contractors came back put up some of the soffit and lleft. They left part of the soffit undone, Soon after with the first strong wind the drop vinyl on the edge of the roof started flying off. They...
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Review
#1573369 Review #1573369 is a subjective opinion of poster.
Service
Lowes Roof Installation
Reason of review
Bad quality
Preferred solution
Price reduction
Tags
  • Buyer Beware Go Elsewhere
1.0
Details
Lowes review - CARPET LAYERS TRASHED BASEBOARDS
Lowes review - CARPET LAYERS TRASHED BASEBOARDS
Lowes review - CARPET LAYERS TRASHED BASEBOARDS
Lowes review - CARPET LAYERS TRASHED BASEBOARDS
Had carpet installed and baseboards were damaged.. not just scuffed but dented and gouged.. to the point of having to be replaced. Lowes will only offer us $100 gift card to cover cost of paint.. Service Pro came out to inspect and even stated that he couldn't believe...
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2 comments
Anonymous
#1764428

I see this kind of paint damage all of the time.it happens when you use latex paint over oil base paint or over a glossy paint with no primer.the backing of carpet is about as rough as sandpaper and can do a number on walls and baseboards of not carefull.unfortunately the carpet will come in contact with the baseboards during installation.suck it up and touch it up.

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Review
#1570420 Review #1570420 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Reason of review
baseboards damaged and need to be replaced
Loss
$2
Preferred solution
Replace my damaged baseboards with new ones. I dont know the value of this.
Tags
  • Unwilling Make Things Right

Lowes review in District 2, Mississippi: Ryan manager wrost employee ever

Lowes review - Ryan manager wrost employee ever
Bought a shower unit 3 boxes got base installed in concrete then opened second box all three panels cracked / broken. I have pictures after speaking with corporate office was told should not be an issue. Went to store 1 hour each way 3 separate occassions still dont have a refund and a contractor on hold with no way to install a broken unit. So beware lowes does not stand behind their products!!! Out close to 2,000.00
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Review
#1565162 Review #1565162 is a subjective opinion of poster.
Product
Shower
Pros
  • Organization of the store
  • Quality of the merchandise
  • Ryan is very unprofessional and uneduated
Cons
  • Ryans decision
  • No customer service
  • Limited ability to override and solve my complaint
Reason of review
Poor customer service
Loss
$1199
Preferred solution
Let the company propose a solution
Tags
  • Terrible Service From Mfg
1.0
Details
Lowes review - Dumpster fire deck build!
Lowes review - Dumpster fire deck build!
Lowes review - Dumpster fire deck build!
Lowes review - Dumpster fire deck build!
Lowes review - Dumpster fire deck build!
Lowes review - Dumpster fire deck build!
Lowes review - Dumpster fire deck build!
Lowes review - Dumpster fire deck build!
We signed a contract with Lowe's here in Massachusetts to build a deck for us with an attached gazebo. The contracted price was $45,000. Expensive, but it's made of Trex and the gazebo is custom. We signed the paperwork in May of 2018 and were told the project would...
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Review
#1565136 Review #1565136 is a subjective opinion of poster.
Service
Lowes Deck Installation
Cons
  • Time it took and the quality of the work done
Reason of review
Bad quality
2.4
Details
Lowes review - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes review - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes review - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes review - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes review - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes review - Missrepresented price of a store product - Rude and Disrespectful approach of store management
Lowes review - Missrepresented price of a store product - Rude and Disrespectful approach of store management
I reciently encountered a sistuation I never had before! My history includes over 30 years in sales and reciently served as a CAT Petroleum Engine National Major Account Rep. A couple of tid-bits of our philosophy was to serve our customers with high qualty and...
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2 comments
Anonymous
#1720273

The thing about President Trump is that you don't have to be a racist do decipher Dog Whistle politics. "The Donald" is so blatantly racist that any fool can see what he is and what he is trying to say. I am sure that he will win by a landslide in the next election, the Religious Right is a very powerful voting force.

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Review
#1555308 Review #1555308 is a subjective opinion of poster.
Cons
  • Missrepresentation of an advertised product
Reason of review
Poor customer service
Lowes review - April 2019 11% rebate
So if one purchases a lawnmower, at a selected store (on the rebate form online), and within the specified dates, why does Lowe's not comply but instead sends a status saying "Non-compliance Determined"? Please tell me what that means! Thank you. Sad Sad Sad...
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1 comment
Anonymous
#1687570

There are some exclusions on their rebate form. Was it a clearance item?

Was it in stock or did they have to order it? Clearance item and items they have to order are excluded from the rebate.

Review
#1535584 Review #1535584 is a subjective opinion of poster.
Service
Lowes Rebate

Lowes review in District 7, Tennessee: Lowe's Insulated Vinyl Siding Install

2.6
Details
Lowes review - Lowe's Insulated Vinyl Siding Install
contract dated July 2018. Lowe's contract for $11,985.36 Remove old siding replace with insulated vinyl siding. P. Brown, Lowe's salesperson, said we need build out windows and doors also. The install contractor was out of Florida, job is in Tennessee. On one side house the vinyl siding cut short and don't fit up against joining siding. See picture. Same side house during hard wind storms the siding moves like a wave. Siding cut short only touches J channel on ends. Before long siding will be blown out of J-channel and off side house. All this for $11,985.36 Phillip Brown promised when I signed contract he would supervise and inspect installation during install. Phillip Brown was at house twice during install. Day install started for approximately 5 minutes because 2 different colors siding shipped. He came by another day measure for gutter install. He has promised numerous times come and inspect install, to my knowledge he has not been here. Lowe's has refused have short pieces replaced and check see vinyl properly nailed. You be the judge see picture where siding is not fitted together.
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Review
#1517901 Review #1517901 is a subjective opinion of poster.
Service
Lowes Siding Installation
Reason of review
Bad quality

Lowes review in Harriman, Tennessee: Delivery issue

Lowes review - Delivery issue
Lowes review - Delivery issue
Lowes delivered new riding mower and the truck ran over and destroyed mailbox. It has been three weeks, twice talking and emailing servpro and still nothing. Manager was very rude and did not make any attempt to resolve the situation.
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Review
#1511493 Review #1511493 is a subjective opinion of poster.
Service
Lowes Delivery Service
Cons
  • Being treated badly for something that was not my fault
Reason of review
Problem with delivery
Loss
$150
Preferred solution
Provide mbx and pot and a stipend for doing it myself

Pissed off...Lowes protection plans are a scam

3.1
Details
Pissed off...Lowes protection plans are a scam
Pissed off...Lowes protection plans are a scam
Pissed off...Lowes protection plans are a scam
Pissed off...Lowes protection plans are a scam
Pissed off...Lowes protection plans are a scam
I am have similar issues with Lowes about my 11 year epp protection plan. I bought the Bosch tankless water heater in May 2009. We all know that this is not cheap. Last week the thing leaked water out of the heat exchanger and some how managed to get into the electronics. I called to get the situation resolved but it seems that they can’t locate the receipt. I sent the pic of the receipt to the claims dept. to prove I purchased the extended protection plan with the unit. Then they came back and said there was no service provider and no contracts were issued. They are *** me off to the point that I will have to get in contact with the attorney general here in Texas. Lowes warranties are a scam. I went ahead and purchased another water heater from Lowes with the protection plan again. I am thinking twice about taking my receipt back and getting a refund. Then, purchase home warranty before the unit goes out.
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7 comments
Anonymous
#1689091

Which is why I steer clear of big box stores, extended warranties, and most of all home warranty’s .

Anonymous
#1671969

Tankless water heaters are pieces of trash too many electronics! If you don’t rescale them every 6 months, the calcium, lime and other minerals from the water will corrode it, since there is no collection tank or sacrificial anode.

Instant hot water turns into instant cold water. Extended warranties are total rip offs, same as home warranties. But, everyone wants their toys.

What’s wrong with a standard, cheap water heater? Not good enough for you?

Anonymous
#1672882
@Anonymous

The older tankless hot water heaters have no electronics. We purchased one from a supplier, whose name I have forgotten, in 1983,in New England.

It worked very well and lasted about 15 years. They replaced it with an upgraded model (no electronics) at a reduced price.

This model lasted another 10 years until we sold the house. I do not know long it worked after we sold out.

Anonymous
#1715000
@Anonymous

I should let you know that my water heater is located in the attic in a single story home. You have to crawl over duct work and only have a 4 foot of limited height and width to move water heater through until it opens up to a larger area.

It’s very hard to do all that if your the only one doing it. On top of that a family of 6 uses a lot of hot water.

Anonymous
#1669278

Most people would have learned their lesson the first time. Why on earth would you buy another extended service plan when you know good and well it isn't with anything?

Anonymous
#1669243

you can sue Lowe's all you want, but they have nothing to do with any protection plan other than selling them.

Anonymous
#1714783
@Anonymous

Asurion possibly

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Review
#1507721 Review #1507721 is a subjective opinion of poster.
Product
Lowes Protection Plan
Reason of review
Poor customer service

Lowes installed 20 leaking hurricane windows - 4 months ago now..

1.0
Details
Lowes installed 20 now leaking hurricane windows almost 4 months ago. Installers admit that they sealed windows to the vinyl siding instead of the underlying waterproofing layer but LOWES still researching 'causation' while my house gets damaged with every rain. https://youtu.be/kBGkQlZUELE Below shows my house with plastic flapping in the wind. Lowes trying to cover windows but plastic blows off right away and leaks continue from all 20 hurricane windows. Plastic also blows against other windows keeping us awake all night. https://youtu.be/Zbio_jPcOdE Biggest mistake I ever made ordering windows at #lowes
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Review
#1502037 Review #1502037 is a subjective opinion of poster.
Service
Lowes Window Installation
Reason of review
Damaged or defective
Loss
$50000
Preferred solution
windows installed correctly and water damage repaired in 3 walls that have been wet for 4 months now.