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Lowes in Brooklyn, New York - Lowe’s Long Island Flooring

1.0
Details
Lowe’s subcontractor Gemini Flooring Over measure so they can get more money they don’t follow up with customers until the customers call corporate they don’t request the right material putting your project on hold for weeks very crooked company and Lowe’s sweeps the problems under the rug
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Review
#1645853 Review #1645853 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Go elsewhere

Lowes - Lowe's is pathetic

1.0
Details
I purchased a stove and microwave in July, 2019. Stove got installed 3 weeks later. After many calls and bs stories from Lowes, 'its on the way, it was sent to the wrong distribution center, it got sent to another customer, maybe aliens took it' the microwave is now allegedly and magically in the bloody store. Lowes finally admitted that they were so incompetent that they failed to even order the microwave!
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Review
#1645706 Review #1645706 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
Large tree fell on entire back half of house requiring some soffit & facia replacement as well as the entire back half of the roof, and some rafters & plywood. Since Lowes had re-roofed for me 4 years prior and had done a good job, I choose to have them replace what...
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Review
#1644293 Review #1644293 is a subjective opinion of poster.
Cons
  • Terrible see reveiw
  • Managment will not contact me
Reason of review
Poor customer service
Loss
$3500
Preferred solution
Let the company propose a solution
1.4
Details
So the same idiot measured both properties, several years apart. Mark's down an incorrect measurement that adds roughly 10% to 15% in square footage. Then Lowes adds another 10% for "waste". You can however return the unused portion for a refund. Problem is, (here's...
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Review
#1642921 Review #1642921 is a subjective opinion of poster.
Product
Cons
  • Could care less about inconvenience to customer after the sale

Lowes in Jackson, Ohio - Vinyl flooring installation

1.0
Details
Had scheduled floor install date tomorrow. This was scheduled a month ago had to wait this long . So today I was wondering what time they will be here. Called Lowe's girl said let me check. Gets back and tells that the install was cancelled on 8/26 . Two days ago and no reason why and no restall date????? So now what? I want to return flooring and get full refund for install . So ridiculous never use lowes
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Review
#1637506 Review #1637506 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$3500
Preferred solution
Full refund
1.0
Details

Update by user Aug 26

What should be also pointed out is that 10% of 960 square feet at 89 cents a square foot of padding would have been a additional discount to me of $85.44, plus the over charge of the padding of $78.00. My total loss is $163.44 regarding discounts and over charges.

Original review posted by user Aug 26

You...
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1 comment
Anonymous
#1741250

Be glad you got a discount on anything at all. You were paid for your service, anything else is a cherry on top. So entitled.

Review
#1635721 Review #1635721 is a subjective opinion of poster.
Cons
  • Not clear on promotions
Reason of review
Pricing issue
Loss
$78
Preferred solution
Price reduction

Lowes in Algona, Iowa - It takes them FOREVER to get anything done!

1.3
Details
In two months time, I wasn't able to get absolutely anything accomplished with this company. I think they take on more projects then they are capable of handling and they give you zero insight on how long it's going to take. Secondly they are waaaay understaffed. You wait forever to be helped! I cancelled my order and will never return to this store.
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Review
#1635226 Review #1635226 is a subjective opinion of poster.
1.0
Details
My son (in Denver) ordered a Weber grill be delivered for my birthday last Friday ( in Tampa Bay). I called Lowe's and they said delivery vendor would call me. My son called and he said the grill would be delivered today between 12 and 4. It's now midnight. My son...
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2 comments
Anonymous
#1748098

Lesson learned Lowes is pathetic

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Review
#1634563 Review #1634563 is a subjective opinion of poster.
Pros
  • I like low
Cons
  • Delivery issues quality recent
Reason of review
Problem with delivery
Loss
$600
Preferred solution
Let the company propose a solution
1.0
Details
Ive had a repair company out 5 times, countless hours of waiting, and Im still stuck with a semi functional washing machine. I never get a call back from a supervisor as they said they would. This is not the way a so called reputable company should respond. I am...
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1 comment
Anonymous
#1738104

Why are you complaining about the retail store rather than the appliance manufacturer or the service company you have had out to repair your machine? The retail store is only the middleman between you and the others.

Review
#1633999 Review #1633999 is a subjective opinion of poster.
Cons
  • No call back
Reason of review
Warranty issue
Loss
$500
Preferred solution
Let the company propose a solution

Giving money to Lowes "easy"! Getting product or your money back "terrible "

1.0
Details
Lowes took my $3360.00 for a terrible Sedore stove. This cheap paint peeling, bubbled damaged product, finally arrived after a month. Lowes made me call the shipping company and supplier to fix their issue. I finally had enough and demanded my money back. 4 months later they are giving me problems and are holding my money hostage. Picture and further documents available on request.
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Review
#1633721 Review #1633721 is a subjective opinion of poster.