Latest review first
Lowes in Union City, Tennessee - Lowe's bigoted bias unacceptable
It is NOT within the scope of Lowe's, nor the Mayor of Dearborn to judge one of the world's greatest religions. As someone who has always preferred Lowe's in the past twenty years (including rebuilding multiple homes and doing thousands of dollars of business each year), I am horrified that Lowe's would attempt to vilify Islamic families at the bequest of right wing fundamentalist Christians! The fact that Lowe's is trying to promote fear and hatred has resulted in our very large family and extended family AND church family to permanently boycott all Lowe's stores. I am disgusted and appalled by a company making politics and religion a part of it's business advertising plan!
Lowes in Bremerton, Washington - Lowe's is a Bigot *** company
They pulled their ad from a show about American Muslims called "All American Muslim" show just because they were threatened by some conservative group in Florida. Also they thought that would be a cool idea. This is truly against American and Human values. Please boycott this *** , racist and bigot company. SHAME ON YOU LOWES A true American company should never get involved in politics and serve everyone on equal basis that way we will have a healthy society and no bias. I am never going there again. Bye Bye Lowe's until you apologize to all American Muslims. Peace and Love everyone.
Lowes in Yonkers, New York - I just don't get it !!!!!!!!!
You go to LOWES and buy a garage door 3 or 4 years ago ( The same door is still for sale) and as time goes by the weatherstripping succumbs to the elements. There you go, taking a ride back to LOWES to get a replacement weather stripping and what do you hear when you get there? We don't carry weatherstripping for any of our doors, but we have them for others. I DON"T GET IT !!!!!!! So now I am left trying to track down the right weather stripping. Don't get me wrong its not that difficult with the Internet but for the love of Pete, why would you carry replacement parts for other products and not for the ones you sell !!!!!!!!!
Lowes in Salt Lake City, Utah - Lowe's anti-Muslim attitude
In light of the current issue re: American Muslim and Lowe's pulling ads: I will not shop there anymore, thank you. Defering to a fringe minority bigoted group in one particular area does not seem like good policy to me. I shop Lowe's in Salt Lake City, my friend works there. I was planning to go there this coming weekend. But that won't be happening and I have told my friend, the Lowe's employee, why I wouldn't be shopping there anymore. I have never watched the show, but still feel you are wrong on so many levels. Sorry. No more Lowe's shopping for me.
Lowes is a bigoted corporation
Lowes pulled its advertising from All-American Muslim TV show to support the bigoted idea that Muslims are all terrorists. Join the boycott of Lowes. If you work at Lowes save your integrity and quit. Lowes pulled its advertising from All-American Muslim TV show to support the bigoted idea that Muslims are all terrorists. Join the boycott of Lowes. If you work at Lowes save your integrity and quit. Lowes pulled its advertising from All-American Muslim TV show to support the bigoted idea that Muslims are all terrorists. Join the boycott of Lowes. If you work at Lowes save your integrity and quit.
Lowes in Reston, Virginia - Lied to me about buying a clarance item
I was lied to about, being able to pay for a stove on clarence and the delivery of the same. I was told you can not pay for a clarance item and pick it up later. When I went to get the item (1 day later) it was gone. I called customer service to find out that is not store policy at all. I spent over 2hrs on the phone with the very nice customer service rep., picking out another stove not even the quailty of the one I had seen , for 90.00 moor. It arrived scratched, I of course refused it. Never again Lowes.
Lowes in Philadelphia, Pennsylvania - Therma Tru Door
Our door looks fine on the outside but the bottom portion of the side lighting is a different color. So cheap composite plastic. Can't paint it to. nothing will stick to it. No where in the documentation does it say it would be a different color or material. This sticks out like a sore thumb. Everyone who has seen it say it is an eye sore. To add salt to my injury, Therma Tru states there is no defect or issue with the door. Just spent 4 grand on a door that looks cheap and poor. Therma Tru states they would supply a crown type molding to go over the defective piece. If I do that it will never match. Why does Therma Tru put such a piece on ther door. According to them it is to make it structurally sound. This is definitely a defect they are tryiong to cover up. HELP
My Husband purchased a Samsung Front Loader Washer and Dryer as my Christmas gift on Black Friday. The washer was delivered on time as scheduled however, Lowes did not bother to call us and tell us the dryer had not come in yet. Ok, no problem, disappointed but Dept Manager said it would come in the week after. NOPE, now LOWES is saying sometime in January. Of course the charges have hit our credit card without a product to show for it. Come pick up the washer Lowes and refund our money. Bad business, not cool, you SUCK!!!!!!!!!!!!!!!!!! Lowes is off our shopping list, never again. Dont mislead your Customers Lowes not cool!!!!!!!!!!!!!!!!!!
Lowes in Los Angeles, California - Unfriendly,Unconcerned Terrible Service
Feedback Dept: Lowes Complaint, 11-17-11 I have had the worst experience in customer service today ever. I am 50 years old and know what good service can look like. Before describing the incident I will start by saying that this store has had horrible service for the 2-3 years I have been dreadfully going. Visiting store # 0056 is always my last option and I normally drive out of my way to Home Depot. Here is a partial list of what service looks like when visiting Lowes:- Failure to greet patrons, unfriendly and unconcerned about customers, unavailable to help - too busy with pricing or stocking inventory, employees grouped in 2 or 3's talking, never make eye contact which would commit to greeting or helping. The rare occurrence of assistance is where the associate points to the other end of store without aisle reference and returns to stocking shelf. Excellent way to chase off customers and their friends "" congratulations.- Occurrence: Checkout lineWhile scanning the items for final checkout, the clerk asked if I would like to sign up for a Lowes membership card and save a percentage on the bill. I said absolutely not because this store sucks and that I only shop there when it's the last option. Not getting the clue of having an unsatisfied customer on his hands, he then says which I quote "Since you will not be coming back, how about signing up anyway to get the savings." the clerk asked me a total of there times to sign up. Are you kidding me? This is the mentality of your workforce. Bottom line: Lowes management is pathetic and a disgrace to the business community. It sickens me to even spend the time to write this grievance. However, this new level of lousy, insulting service had to be shared with your company, my coworkers, friends and beyond. In case you are unaware, word of mouth is the strongest and most lasting type of advertising. As a send off, your online comment page refused to register due to the receipt not listing the proper code "" I expected nothing less. Store # 0056 14873Terminal 1611-16-1111:56:49Sale # S0056BR1 759614 11-16-11Manager: Patrick Cosley
Custom Vanity nightmare - Lowes 6 Mile Cypress Fort Myers
We purchased a custom vanity and counter top for our bathroom. We included Lowe's installation in the purchase. The contracted company came out to measure and access and said install would be easy. We then learned that Lowes would not install the unit we ordered from them. We tried to get someone else to install but they ran the other way when they learned it came from Lowes. We then asked Lowes to honor their contract and get someone out to install the vanity that had already been delivered. After talking to the GM he said he would see if we could get the install to happen. After 3 phone calls to the GM he said they could not install. So we have an empty bathroom that does not function and Lowe's is taking back a 2K unit they will not be able to use. Does this make any sense. I am having 50 women here this weekend and they will all see and empty bathroom and know that it is Lowe's fault. No more Lowes for me.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Lowes? What happened? What can we help you with?