Lowes Reviews and Complaints
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Latest review first
Lowes in Oklahoma City, Oklahoma - Lowe's Roman Shades / Blinds
We purchased the custom order expensive Roman shades from the local Lowe's store. Easy to install and they look great, but the thread used to raise and lower the heavy fabric shades snaps routinely. I tried to post this on the Lowe's site and they denied its posting saying I violated policy!?!? If you are going to install these and never raise them, you'll be very happy with the product. If you plan on raising them more than 4 or 5 times a month, you're going to be frustrated. We did send them back the first couple of times, but that gets cumbersome and tiresome in a hurry. I ended up replacing all of the thread with fishing line, and that has helped.
Lowes and GEMB
I have maintained a credit account with Lowes (GEMoney) for couple of years. I had my credit limit cut by GE (Lowes) by half. My account was uptodate-after having this done I paid off my account. I advised them I was closing my account by email. Three days later I got a letter explaining they were closing my account. The reason stated that I had other accounts that were deliquent. Whats that got to do with Lowes. Especially after paying them off. If you pay off your account is a bad thing. Where is the logic? Lowes should look at their arrangement with GEMB because it is costing them customers. Without customers they have no business.
Lowes in Toronto, Ontario - No RENOS 4 U
WAS GOING TO LET lowes -Brampton to DO THE RENO TO 2 BATHROOMS .wONT BE DOING THAT NOW unless they fix the problem with the different stain stairs.,like that will happen.Very poor customer service.Dont wont to fix their misstake without extra charge,I dont think so.Iv had alot off greff with the manager,and other department heads.Plus the installor and you know who u are dont you LUKA.You may be the best but incomplete.It would take a real man to step up and fix his mistake like you promised. Lowes has not respect for their customers.Go somewhere else if you can.
Lowes in Chicago, Illinois - Edge precision tile system problems...
In or around 2006 we bought the edge precision tile system from LOWES for our kitchen floor that has 2 hallways with 1 going to our front door & the other going into a bathroom & then our laundry room. It says it has a 20 year warranty,well our floor looks like it is 20 years old already! cracks are everywhere & our 5 year old tile floor looks disgusting to say the least..... No one will even talk to us about it at the store...... I will not spend 1 red cent in that store for the rest of my life,that is a promise! Confused but totally pissed off by this whole situation,spreading the word 1 website at a time!
LOWES taking advantage of a good thing
hardwood floors/stairs vs different colour in stairs.Get your act together Roha and Ljupco,NO i am NOT paying exta for the mistake you created.Customer service to many people and different people all the time.Just keep on passing the blame,if you dont wont to correct it just say so.Disappointed in Ljupco Dimovski you gave me your word that is would be fixed.Im still waiting,wont be going back to LOWES''This installation and mateials cost $16146.39 cash what a mistake.Should have done monthly then I could have stoped payment.Luka you should be ashamed off yourself for handling this like it is.
Lowes in Orlando, Florida - Bad Carpet Bad Marketing Dir. 2 Months and still NO carpet
Run away from Lowes It is true they are the worse co. to do biz. with. All I can say at this point is I order carpet Nov 19,2011 and today is Jan.11,2013 and still no carpet . 1. Installed carpet layer was talking on his cell phone when doing the seem. 2. Had to replace arrived and they did not order right size. 3. I will write more later but people need to know not to buy at Lowes.They ( Mr. Brown Marketing Dir. For Lowes in Orlando Fl. call me and said after a COMEDY OF ERAS on there part they would like to install my carpet........More later Steve Orlando Fl.
Lowes in Canby, Oregon - Didn't deliver the amount of tiles we had oderd and paid for
I had odered tiles for my new house., we had talked to the salesman to make sure the store have instock ... So we paid and get deliver the next day. So they left the tiles at ours porch and did not call and let us know . When we start working on the floor we found out we was 20 box short in ours odered . I had call the store everyday to get this fix for the last 10 day nothing get done . No comunicate between worker keep promise me the next day and never hear back from them and now they deliver bigger size didn't fit in to the rest of the tiles. I still dealing with this problem still didn't have the right size of tiles... We got really screw up in our schedule, our house not done ... We can't move in at all right now. So very frustrated... And I am emotionally exhausted ... Need help....
LOWES money hungry
had hardwoos flooring put in.2 set of stairs one set is darker then the other.Will fix at my expenseTotal cost $16146.39 including stairs.Now wont more money to fix the misstake the installor did.Ljupco DimovskiI think you should step up and fix the mistake you did without cost,or does the warrenty mean nothing,customer satification does not mean nothing,just wont the money.I will go else where.A hard lesson, not to trust you,nor your word.BEWARE COMSUMERS.Iv fought with you to long.Luka you knew about the different colour,and prommissed to fix it.It has not happened yet!
Lowes GE pre-lit tree does not shine anymore!!
I purchased a GE 7' pre-lit tree from Lowes for last Xmas. After 500 hours of use, half of the lights are no longer working. I contacted the distributor of the tree who is "Santa's Best" and they said that they are aware of the problem with the non-replaceable "fuse bulbs" that are used in the tree. They will only send you new light strings under the three year warranty and expect the consumer to remove the original lights and install the replacements themselves - this is an impossible task. This would be the same as an appliance manufacturer sending a component of an appliance to a customer and tell them the must install it themselves. I was told by one of the employees at Santa's Best that they are aware of the problem and have corrected it by no longer using the non-replaceable fuse bulbs in their latest manufacturing run. I have also contacted Lowes as well and they have not yet responded to my complaint of selling inferior merchandise. I guess that I am stuck with a non lighting pre-lit Xmas tree. Shame on Lowes and Santa's Best.
Lowes in Cincinnati, Ohio - Refusal to honor their words on $1059 dishwasher
Purchased $1059 Electrolux dishwasher installed obn 6/29/11. Didn't clean dishes-terrible. They sent out repairmen who blamed it on detergent-we were using Cascade cubes that came with it. Also said we needed to run water from faucet til it was steaming hot before starting dishwasher. Still wouldn't even rinse out coffee from cups. Lowe's kep reassuring us not to worry they would replace it if we weren' satisfied. Had repairmen again-this time they consulted with Electrolux while here and they said it had been recalled for a defective part. Ordered part and replaced. Worked better for awhile but then back to same ole, same ole!!!! Decided not to worry til after Christmas as Lowe's totally aware of our problem. So I called last week and they said, "don't worry, we'll take care of you." They referred us to Corporate Office who said, "we'll send a repairman out". I was furious by now and said we want to replace it with a different dishwasher. It doesn't clean! Found out that is impossible without three service calls. I said that we've had 3 and they only have record of 1. Only count it if a part was replaced-I hung up on him. $1059 shot!!!!!!!
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Do you have something to say about Lowes? What happened? What can we help you with?