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Lowes in Toronto, Ontario - Incomlete work and not satisified,has an excuse for every accoasion,does not honour custome satifica

I have had hard wood floor put in throught the house.I have 2 sets of stairs,the stain on one set is darker then the other.Now I have been fighting with Lowesstore #2631,contract #1245479,#1221936 to try and get it fixed.I guess the installation service are NOT guarnteed by LOWS warranty.Iv been blowen off serval times and a no show from there installer who is Ljupic Dimovski.I think they used up every excuss in the book NOT to complete their work.SO BEWARE CONSUMERS DO NOT GO TO LOWES,for anything if you can help it.I know I wont be,and yes still fighting with them.
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Review
#287370 Review #287370 is a subjective opinion of poster.
Service
Lowes Installation

Why do you buy lowes *** goods

Lowes cannont compete anymore. They will be out of the home improvement game in 5 yrs. this i know. Home Depot is already undertaking a proposal to buy 85% of stock, buildings and assets. IM gonna miss working there because where else am i going to get free stuff for my house. ha ha. The Johnstown store is cutting employees left and right. At least or hr girl (Vuchovich) will get to keep her job of handing our "800" numbers and just ignoring the employees who hate her. Good thing she blows our store manager on lunch so hes at least tolerable for a shift. Gobble Gobble Katherine. Maybe patti wants a shot because her hubby is a vegetable in a chair. Good luck
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3 comments
big ben
#506724

kudos to you. I hope your hr knows what karma is.

I agree that lowes is going under and screwing their employees over left and right. hang in there.

Anonymous
#405441

A. Home Depot is going to have a hard time buying our stock since like 95% of it is bought up by another Lowe's Employee in Monroe.

B.

With an employee like you, I'm surprised you still have a job with an attitude like that.

How old are you? 18?

Anonymous
#404419

With employees like you, any store would go broke.

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Review
#286961 Review #286961 is a subjective opinion of poster.

Lowes in Burlington, Ontario - Lowe`s Valspar paint

We bought 4 gallons of the purple paint turning white. We gave 2 coats of Primer and than 3 coats with that ceiling paint. It`s discusting. We went back to Lowes and they told us that a representant will call us. 2 weeks later no news! And we had to redo the ceiling all over again. Bad product and bad services. And the lady told us to use an other kind of paint. Go figure! I cannot believe that they dont`care. Even if it saying that they warranty their paint and customer! Very bad service, think twice before you go there.
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4 comments
Anonymous
#862272

Your experience does not equate with everyone else's experience.

People love Lowes otherwise they would be out of business.

Learn how to spell.

"Disgusting" "Representative"

Anonymous
#684179

I used that same color change paint. It was the worst paint that I have ever used.

I took it back to lowes. I do like their top of the line paint.

Anonymous
#403493

I am sorry to hear about your experience with our product. In most situations you should not have to apply so many coats to achieve proper coverage. I would like to help you but need more information. Please contact me so that we can discuss your situation and help you find a solution.

Direct line: 978-463-2412

Toll Free: 1-800-845-9061 x2412

Thom Dunne

Contact Center Manager

Valspar

nikalseyn
#402741

There are many reasons for paint problems, most of which occur because of either surface problems with the area being painted or bad application technique. Not sure what you expect from a large store like Lowe's.

These people are not paint professionals and know next to nothing about the products they sell. They may(or may not)know how to mix it, but that's about it. You should contact Velspar for help.

There is probably nothing wrong with the paint as Velspar is a good paint, tho not premium quality. There is something else going wrong, not the paint.

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Review
#286199 Review #286199 is a subjective opinion of poster.
Loss
$200
The Loews Department store on Dickerson Road in Nashville did not key locks to my two new doors costing over $1,000. They kept the key to my front door on a Friday to re-key the new locks by and asked me to pick my key up on the following Monday. I did after paying...
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7 comments
Anonymous
#1376610

People that don't know what they are talking about cause a lot of problems.

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Review
#285826 Review #285826 is a subjective opinion of poster.
Service
Lowes Manager

Lowes in Boston, Massachusetts - Poor customer service at Lowe's

I went to Lowe's in Westborough MA this afternoon.I was there to purchase Rubbermaid 'Home Free' wire shelving. After locating the product ; I had a couple questions. Finally I found an employee. I asked him about the kit I was buying and that I wanted to make sure I had all necessary parts to hang the shelving. He glanced at the box and said that everything was there. I quizzed him about wether I needed I needed a top rail and the upright extensions. He gave me a blank look and said that I needed two uprights and one rail. Again I asked " Is this all the parts I'll need?" He looked at me with a blank expression and nodded. I got home to install them. Well ! I do need two more upright extensions to complete the installation. Not a big deal except for the 35 minute drive back to the store to get the parts I was told I didn't need. This is the second time I've been let down by Lowe's employees. I'll be sure to go to Home Depot or a small local vendor in the future.
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4 comments
Anonymous
#413180

You're complaining because you can't figure out how to put a shelf together? THEY should be complaining about YOU! :grin :grin :grin :grin :grin :grin :grin :grin :grin

Anonymous
#413179

You're complaining about them because you're too *** to figure out how a shelf works? THEY should be complaining about YOU. Go somewhere else, they don't need *** turds like you for customers anyway.

Anonymous
#413166

when you say you'll go to home depot, all the Lowes employees do is roll their eyes, they don't give a rat's ***.

Anonymous
#402226

you cant seriously want them to know that right?

1 person out of 30 in any of these places knows anything, and even then its a *** shoot.

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Review
#285811 Review #285811 is a subjective opinion of poster.

Lowes in Pittsburgh, Pennsylvania - Re: Lowe's Blow jobs.......

Since leaving Lowe's Home Improvement Center two years ago, my life is finally where I want it to be. The past two years have been ***, to say the least, but I have survived. No thanks to the people who tried to ruin my life with their attempt at making me out to be a *** and destroying my chances of getting another job. I'm sorry, but you didn't succeed. As you can see, I didn't commit suicide either. There is humor in this whole situation. My associates at work knew me so well! Did they know that my husband claims to have seen a UFO? Or that he was in jail several times? The people that posted all the smutty comments about me had plenty of truthful ammunition to use against me, but they chose to make things up. Happy New Year to all!
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3 comments
upsetsoldier
#402378

To my knowledge this is a consumer website, you are looking for the disgruntled employee website at the back of the Post Office.

Anonymous
#401134

So Sad. Your parents should have taken your advice.

Get a life.

Anonymous
#400980

You sound like a jealous ex employee. Do the world a favor and don't breed.

The world already has enough *** to support. Better yet go play in traffic.

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Review
#285447 Review #285447 is a subjective opinion of poster.
I don't know if it is just this store or Lowes generally, but there is ZERO customer service. I purchased a garage door opener and installation services. Lowes' contractor, too lazy to remove the rails from my existing opener, lied and said that I needed a different...
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1 comment
nikalseyn
#400790

Well, at least you kept on it and got your money back so you could get someone to do it right. The problem was obviously the independent contractor used by Lowe's and I am surprised Lowe's refused to take any responsibility---he is sub-contracting from Lowe's, not you and is thus their responsibility.

At least you(and I)learned a lesson about Lowe's. By the way, where is this Lowe's store so we can stay away from it??

Review
#285391 Review #285391 is a subjective opinion of poster.

Lowes in Ames, Iowa - Lowe's sells Outdated Gas Grill Cans. Said not their responsibility

I tried to purchase a new Gas can for a grill, but Lowe's said they only sell recycled cans with gas. When I pointed out the gas bottles were 6 to 13 years old, and that the 13 year can was no longer legal, I was told that was not their responsibility and I should contact their supplier, Rhino Gas, even though I was purchasing directly from Lowe's. I will contact the local fire marshall in the morning. Gas containers when filled are under high pressure. Rust or corrosion can weaken the container over time, A pressure test, every 12 years, is to verify that it is still safe to use. The date of the test is stamped on the container handle.
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2 comments
commonsense2011
#401406

They should have taken care of you, given you a new container, contacted Rhino, and gotten the older tanks taken out.

nikalseyn
#400277

stores never will admit something like this and just shrug their shoulders. You might go into Lowe's the next day and see if they have suddenly taken the out-dated ones away.

If not, call the local fire marshall or townhall people to file a complaint. Sometimes the only thing that will get these stores to comply with safety rules is to file a complaint with the appropriate authorities.

That's why we have rules and people to carry them out. Not for big box companies to flaunt them.

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Review
#285124 Review #285124 is a subjective opinion of poster.
Loss
$49

Lowes sold us "used" fridge as "new"......

We placed an order at the Lowe web-site online for a new refridgerator and stove Nov. 22, 2011. Our zip code indicated the Bedford Heights, OH store would process the delivery. After waiting a month, and 2 "rescheduled" delivery appointments, they brought us a "new" stove and a used refridgerator. They didn't tell us the fridge was used, instead they left us a "voice mail" they it had a damaged right side and they would give us 10% off. Turns out the left and right side had 12" dents and the Stainless Steel had a big "ding" on it. That night it quit working and we lost all our food, frozen and fridge. After calling, going into the store, contacting the number they gave us, and callling again....they finally agreed to bring us a "loaner" fridge until the new one could be delivered. They gave us $300 cash for our lost food. They didn't make any effort to go above and beyond to make it better for us. Maybe an apology and a $25.00 for goodwill would have been appropriate. We realized the original fridge they brought us was used after we received the new one, completed wrapped up in plastic....the front, the drawers, and shelving was all wrapped solid in perfect condition. That is when we thought, WOW - that first fridge was "used" and not new at all. I hope someone reads this from Lowes, and tries to make it better. After all, we like Lowes because it is cleaner than Home Depot, but now we are so disappointed. At this point, I don't think we will purchase our granite from Lowes....The end.
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1 comment
Anonymous
#402032

This is why you should buy from the store...not the internet.

Review
#284956 Review #284956 is a subjective opinion of poster.

Lowes in Spokane, Washington - Lowe's lies

We purchased a new hot water heater from Lowe's, a subcontractor came to install it and drained our old hot water heater down our basement drain, clogging it. We had a huge flood of sewage in our basement and a third party confirmed it was because of the silt and sand from the old hot water heater. Initially Lowe's said they would pay for everything but then they turned us over to their insurance, which turned us over to the subcontractor's insurance, which refused to pay. Now we are on the hook for almost $4000 and have to go to our own insurance, which will raise our rates. Lowe's guarantees their work and has contracts with all their subcontractors, but when one of them messes up, they suddenly say it isn't their problem. They're despicable.
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5 comments
Anonymous
#399853

This post was merely a way to let others out there know how Lowe's screwed us over, not to get everyone and their brother to weigh in. Please refrain from offering suggestions and "helpful hints" when I did not go into extreme detail on the situation.

I have proof via another plumber that it was the subcontractor's fault for the flood and don't go blaming it on other clogs in my line because it is a new line. And yes, there was a lot of calcium or whatnot in the old water heater, it was nearly 20 years old.

So please take this as it was intended, a warning to people who are considering Lowe's services and an example of big business screwing over the little guy. Not everyone needs to hear your snarky comments and unsubstantiated opinions.

Anonymous
#399847

I put this up so other people would be warned, not to get everyone else's opinion on it. I know it was the subcontractor's fault because I had a plumber verify it.

There are no other clogs in the line because it is a brand new line. And yes there was calcium and whatnot in the old water heater, it was nearly 20 years old!

So please spare me the agony of reading your "helpful hints" on what else I need to do on my house and just take the post for what it is, a complaint against Lowe's and a warning to people who might be considering buying from them. Big business needs to stop screwing consumers or we will never pull out of this recession.

Anonymous
#399783

Silt and sand from INSIDE a hot water tank? If that really happened, you need to get a new well or water source.

Silt and sand in your drain probably came from a ruptured drain pipe. Blame yourself, not somebody else on this one.

Anonymous
#399633

You have to file a civil suit to get the money. That's the only way.

All companies with contractors are like this. That's WHY they have contractors in the first place.

nikalseyn
#399628

I guess you could sue Lowe's in small claims court. Just make sure you have a written deposition from a qualified third party professional engaged in the plumbing business.

As an aside, I have never trusted getting anything like a water heater from a place like Sears or Lowes, etc.

for the reason you are dissatisfied---they use independent contractors and some are good and some are bad. Which one you get is problematical.

Also, I am not so sure draining the old water heater in the (assumed)city sewer drain in your basement was the cause of the blockage. It probably was mostly blocked for a long time and the large amount of water in a short time period was too much for it.

I drained an old water heater in my basement sump hole and pumped it out via the sump pump with no problem. If the silt was a problem, the sump pump would have gotten clogged.

But, all this begs the question: just where did you expect the guy to drain the old water heater? Via pails and toss outside??

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Review
#284899 Review #284899 is a subjective opinion of poster.
Loss
$4000