Filter by rating
filters
State:
Show
City:
Show
Product:
Show
0 comments

Lowes Customer Sercice is too time consuming

They think like it's not their problem. They don't call me to update the status and when ever I call they don't have an improved status. It's been 24 hours I don't have my money and merchandise. Very poor way of treating a customer who spent #3000 dollars in this economy. I went to Lowe's in Laurel,MD and bought $200 worth of furniture. Wanted to get out quickly and chose to use SELFCHECKOUT. I use 2 store credit cards successfully and wanted to pay remaining with my credit card. System suddenly froze. I called customerservice and found out that the money was deducted from my store cards but they can't complete the transaction. I was pissed. I said I don't want anything, give my money back. They are working with the accounting to put money back to my card.
View full review
Author
Location
Ashburn, Virginia
Review #224980 is a subjective opinion of poster.
2 comments
I went to Lowe's in Emporia three times to buy roofing shigles for my house in a two week period. No manager or saleperson said anything about the tax break card, if you send over $500.00 dollar until I made my last purchase for the shigles at the end. I bought...
View full review
Anonymous
#256593

All you have to do is go in with all your receipts have them refund/rebill onto the tax credit card. Im 99% percent sure that they will do that for you, how ever they do have ...

Author
Location
Suffolk, Virginia
Review #224814 is a subjective opinion of poster.
43 comments
Lowe's treatment of contractors who subcontract service and installation from Lowe's is abominable. These contractors provide services that Lowe's employees are not capable of providing due to lack of training and they turn significant profit for...
View full review
Anonymous
#1530586

Yes, I am fighting with Lowes to get my money back. I was going to have them do my kitchen but they couldn't show up on any date or get a date straight for me to take off from...

Author
Location
Howell, Michigan
Review #224411 is a subjective opinion of poster.
3 comments
I purchased new washer and dryer 8 days ago. When I called customer service was told that I only had 7 days to exchange or return my product. I told the service rep that it was not working it took me 3.5hrs to wash a load. The service rep told me that there was nothing...
View full review
Anonymous
#306512

hello this message is for Lowe\'s customer service I was attempting to apply for your credit card. However, when it came to the SSI number. It would not allow to put in ...

Author
Location
Maryville, Tennessee
Loss
$600
Review #224160 is a subjective opinion of poster.
2 comments
We have had a nightmare dealing with Lowe's carpeting. They special ordered carpet then realized the night before installation that they forgot to order enough carpet for the entire house, even though they had the full figures in front of them and had come to...
View full review
Anonymous
#471037

Call the manager (store manager) explain what you just wrote here and ask what he plans to do for you. If he says nothing ask for his market directors number. Likely he will a...

Author
Location
Asheville, North Carolina
Review #223681 is a subjective opinion of poster.
4 comments
Please forward this comment to the REGIONAL Manager for the Bluffton, SC Lowes: On Thursday, Feb. 24, 2011, approximately 12:43 PM I was attempting to purchase a large quanity of bulk outdoor garden supplies for a pending job. There was only one register open in...
View full review
Anonymous
#255268

As a manager of the front end of lowes i do understand that its frustrating when there is not enough cashiers to accomodate the business that we get on a daily basis. The fron...

Author
Location
Bluffton, South Carolina
Review #223619 is a subjective opinion of poster.
1 comment
When u go to lowes and u can't find what u need. Then ask for help, they treat u like *** when u tell them u have a double wide. I buy alot at lowes. I know that there is a differsant in some things in a house then a double wide. You can make alot of things work. I...
View full review
Anonymous
#255308

im not surew what lowes store your shopping atbut i can tell you as a lowes employee it make no difference to us what you live in....if your there to purchase something we are...

Author
Location
Maysville, Kentucky
Review #223451 is a subjective opinion of poster.
1 comment
i went to lowes to pick a refrigerator for delivery five days ago went through 3 reps and finally got it done. then came delivery day, appointment was around 5:30 but they came at 4:30 and i was not home. so they said they will be back. they did not show up...
View full review
Anonymous
#406960

I purchased a fridge from Lowes 2 1/2 months ago and I still don\'t have it!!!! Funny thing is that they had no problem charging my credit card. As of today (1/10/12) they s...

Author
Location
Phoenix, Arizona
Loss
$1700
Review #223187 is a subjective opinion of poster.
2 comments
I purchased a Troy Built snowblower in December 09 with the 3 year service plan for $99. It states on the brochure that I was given with my receipt, that if service is need "an in-home service appointment" can be scheduled. Ha! When I called the number on the...
View full review
Honest4Sure
#339744

Joke\'s on you. \"3-yr service plan\" is year THREE only. The mfr warranty is TWO years. If your snowblower is still within the first two years, bring it to the closest aut...

Author
Location
Des Plaines, Illinois
Review #222226 is a subjective opinion of poster.
0 comments

Lowes didnt read the constitution

We just recieved a memo about posting things online such as you tube and twitter and the like. they can kiss my ***. freedom baby freedom. this is what there worried about instead of the slave treatment that they dole out everyday to there employees who are pounding the cement making there 15 billion profit possible. *** you lowes. each employee should unionize or start stealing. there return policy promotes it. rock on red vests. im so sick of hearing about the thousands ready to take my job. that just makes me work hard enough to not get fired. and you wont have to take my job you can have it. i can find another dead end job
View full review
Author
Location
Allentown, Pennsylvania
Review #222143 is a subjective opinion of poster.