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Lowes in Livingston, New Jersey - Receipt problems and poor service

the lowe's home improvement store in whiteville nc has very poor customer service and a very unprofessional,unorganized, rude staff of employees.they refuse to validate items bought at their store even with the purchase receipt.they say that the receipt didn't exist.I even contacted the corporate office and lowes customer care.everyone please be very weary when purchasing from lowes,most definately the one in whiteville nc.they also have bogus contractors working for them that they send out to install and they lie and cheat which results in lowes paying them for installation and them charging me for installation too.THEY GET DOUBLE PAID!!!!!!!!!This is a rip off and they will never do work for me again and i will never purchase anything from them again,not even if they were the only store around.i would rather drive 500 miles to a store that had some employees with some respect for their customers and employees that had some sense.I am disgusted with this store.Home depot will definately be getting my business from now on.for those of you that shop lowes please be careful and good luck with being treated with any kind of respect and lets hope that you fair better with your purchases and receipts than i did!
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4 comments
Anonymous
#749224

It makes a lot of difference whether you are a woman or a man. Lowes is a very discriminating corporation (against women).., I did a little test to see if it was just me or if this was true.

Its true.

I had a male friend of mine make a return the same time I did. I was behind him in line...he had no problems.. I had the exact transaction and circumstances..... they did not accept my return.

There was a woman in line when we first got there...her's was also not accepted. they're ***

Anonymous
#718906

You are a *** ***

Anonymous
#680611

You are mistaken...I have had several installs from that store and they never or their installers never got paid twice. Shopping 500 miles from there sounds good for you and them given the current attitude and climate. Good luck going forwat d..lol :upset

Anonymous
#518048

total bs

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Review
#287653 Review #287653 is a subjective opinion of poster.
Service
Lowes Installation
Loss
$5

Lowes products

Chinese junk, My wife complained that that kitchen facet was leaking, I tried several washers and that fixed it for a while. Then I decided to purchase a new one from Lowes and after 4hours of replacing the faucet it turns out the new one is just a bad if not worse than the old one. I will never set foot in that store again. When I spoke to the manager he told me he would give me a discount on a new faucet if I brought the othere one back. I can`t tell you how angry this makes nme.
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3 comments
Anonymous
#424193

Let me guess, you bought the $39 special, right? Did the package say, 'Made In China'? Next.

Anonymous
#413159

I hope you realize that no matter where you go everything is made in China or some other overseas place. All you did was annoy the manager when you complained, he's probably glad you aren't coming back

Anonymous
#408804

I guess they will be closing the store without your business

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Review
#287569 Review #287569 is a subjective opinion of poster.
Service
Lowes Manager

Lowes in Toronto, Ontario - Incomlete work and not satisified,has an excuse for every accoasion,does not honour custome satifica

I have had hard wood floor put in throught the house.I have 2 sets of stairs,the stain on one set is darker then the other.Now I have been fighting with Lowesstore #2631,contract #1245479,#1221936 to try and get it fixed.I guess the installation service are NOT guarnteed by LOWS warranty.Iv been blowen off serval times and a no show from there installer who is Ljupic Dimovski.I think they used up every excuss in the book NOT to complete their work.SO BEWARE CONSUMERS DO NOT GO TO LOWES,for anything if you can help it.I know I wont be,and yes still fighting with them.
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Review
#287370 Review #287370 is a subjective opinion of poster.
Service
Lowes Installation

Why do you buy lowes *** goods

Lowes cannont compete anymore. They will be out of the home improvement game in 5 yrs. this i know. Home Depot is already undertaking a proposal to buy 85% of stock, buildings and assets. IM gonna miss working there because where else am i going to get free stuff for my house. ha ha. The Johnstown store is cutting employees left and right. At least or hr girl (Vuchovich) will get to keep her job of handing our "800" numbers and just ignoring the employees who hate her. Good thing she blows our store manager on lunch so hes at least tolerable for a shift. Gobble Gobble Katherine. Maybe patti wants a shot because her hubby is a vegetable in a chair. Good luck
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3 comments
big ben
#506724

kudos to you. I hope your hr knows what karma is.

I agree that lowes is going under and screwing their employees over left and right. hang in there.

Anonymous
#405441

A. Home Depot is going to have a hard time buying our stock since like 95% of it is bought up by another Lowe's Employee in Monroe.

B.

With an employee like you, I'm surprised you still have a job with an attitude like that.

How old are you? 18?

Anonymous
#404419

With employees like you, any store would go broke.

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Review
#286961 Review #286961 is a subjective opinion of poster.

Lowes in Burlington, Ontario - Lowe`s Valspar paint

We bought 4 gallons of the purple paint turning white. We gave 2 coats of Primer and than 3 coats with that ceiling paint. It`s discusting. We went back to Lowes and they told us that a representant will call us. 2 weeks later no news! And we had to redo the ceiling all over again. Bad product and bad services. And the lady told us to use an other kind of paint. Go figure! I cannot believe that they dont`care. Even if it saying that they warranty their paint and customer! Very bad service, think twice before you go there.
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4 comments
Anonymous
#862272

Your experience does not equate with everyone else's experience.

People love Lowes otherwise they would be out of business.

Learn how to spell.

"Disgusting" "Representative"

Anonymous
#684179

I used that same color change paint. It was the worst paint that I have ever used.

I took it back to lowes. I do like their top of the line paint.

Anonymous
#403493

I am sorry to hear about your experience with our product. In most situations you should not have to apply so many coats to achieve proper coverage. I would like to help you but need more information. Please contact me so that we can discuss your situation and help you find a solution.

Direct line: 978-463-2412

Toll Free: 1-800-845-9061 x2412

Thom Dunne

Contact Center Manager

Valspar

nikalseyn
#402741

There are many reasons for paint problems, most of which occur because of either surface problems with the area being painted or bad application technique. Not sure what you expect from a large store like Lowe's.

These people are not paint professionals and know next to nothing about the products they sell. They may(or may not)know how to mix it, but that's about it. You should contact Velspar for help.

There is probably nothing wrong with the paint as Velspar is a good paint, tho not premium quality. There is something else going wrong, not the paint.

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Review
#286199 Review #286199 is a subjective opinion of poster.
Loss
$200
The Loews Department store on Dickerson Road in Nashville did not key locks to my two new doors costing over $1,000. They kept the key to my front door on a Friday to re-key the new locks by and asked me to pick my key up on the following Monday. I did after paying...
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7 comments
Anonymous
#1376610

People that don't know what they are talking about cause a lot of problems.

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Review
#285826 Review #285826 is a subjective opinion of poster.
Service
Lowes Manager

Lowes in Boston, Massachusetts - Poor customer service at Lowe's

I went to Lowe's in Westborough MA this afternoon.I was there to purchase Rubbermaid 'Home Free' wire shelving. After locating the product ; I had a couple questions. Finally I found an employee. I asked him about the kit I was buying and that I wanted to make sure I had all necessary parts to hang the shelving. He glanced at the box and said that everything was there. I quizzed him about wether I needed I needed a top rail and the upright extensions. He gave me a blank look and said that I needed two uprights and one rail. Again I asked " Is this all the parts I'll need?" He looked at me with a blank expression and nodded. I got home to install them. Well ! I do need two more upright extensions to complete the installation. Not a big deal except for the 35 minute drive back to the store to get the parts I was told I didn't need. This is the second time I've been let down by Lowe's employees. I'll be sure to go to Home Depot or a small local vendor in the future.
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4 comments
Anonymous
#413180

You're complaining because you can't figure out how to put a shelf together? THEY should be complaining about YOU! :grin :grin :grin :grin :grin :grin :grin :grin :grin

Anonymous
#413179

You're complaining about them because you're too *** to figure out how a shelf works? THEY should be complaining about YOU. Go somewhere else, they don't need *** turds like you for customers anyway.

Anonymous
#413166

when you say you'll go to home depot, all the Lowes employees do is roll their eyes, they don't give a rat's ***.

Anonymous
#402226

you cant seriously want them to know that right?

1 person out of 30 in any of these places knows anything, and even then its a *** shoot.

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Review
#285811 Review #285811 is a subjective opinion of poster.

Lowes in Pittsburgh, Pennsylvania - Re: Lowe's Blow jobs.......

Since leaving Lowe's Home Improvement Center two years ago, my life is finally where I want it to be. The past two years have been ***, to say the least, but I have survived. No thanks to the people who tried to ruin my life with their attempt at making me out to be a *** and destroying my chances of getting another job. I'm sorry, but you didn't succeed. As you can see, I didn't commit suicide either. There is humor in this whole situation. My associates at work knew me so well! Did they know that my husband claims to have seen a UFO? Or that he was in jail several times? The people that posted all the smutty comments about me had plenty of truthful ammunition to use against me, but they chose to make things up. Happy New Year to all!
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3 comments
upsetsoldier
#402378

To my knowledge this is a consumer website, you are looking for the disgruntled employee website at the back of the Post Office.

Anonymous
#401134

So Sad. Your parents should have taken your advice.

Get a life.

Anonymous
#400980

You sound like a jealous ex employee. Do the world a favor and don't breed.

The world already has enough *** to support. Better yet go play in traffic.

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Review
#285447 Review #285447 is a subjective opinion of poster.
I don't know if it is just this store or Lowes generally, but there is ZERO customer service. I purchased a garage door opener and installation services. Lowes' contractor, too lazy to remove the rails from my existing opener, lied and said that I needed a different...
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1 comment
nikalseyn
#400790

Well, at least you kept on it and got your money back so you could get someone to do it right. The problem was obviously the independent contractor used by Lowe's and I am surprised Lowe's refused to take any responsibility---he is sub-contracting from Lowe's, not you and is thus their responsibility.

At least you(and I)learned a lesson about Lowe's. By the way, where is this Lowe's store so we can stay away from it??

Review
#285391 Review #285391 is a subjective opinion of poster.

Lowes in Ames, Iowa - Lowe's sells Outdated Gas Grill Cans. Said not their responsibility

I tried to purchase a new Gas can for a grill, but Lowe's said they only sell recycled cans with gas. When I pointed out the gas bottles were 6 to 13 years old, and that the 13 year can was no longer legal, I was told that was not their responsibility and I should contact their supplier, Rhino Gas, even though I was purchasing directly from Lowe's. I will contact the local fire marshall in the morning. Gas containers when filled are under high pressure. Rust or corrosion can weaken the container over time, A pressure test, every 12 years, is to verify that it is still safe to use. The date of the test is stamped on the container handle.
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2 comments
commonsense2011
#401406

They should have taken care of you, given you a new container, contacted Rhino, and gotten the older tanks taken out.

nikalseyn
#400277

stores never will admit something like this and just shrug their shoulders. You might go into Lowe's the next day and see if they have suddenly taken the out-dated ones away.

If not, call the local fire marshall or townhall people to file a complaint. Sometimes the only thing that will get these stores to comply with safety rules is to file a complaint with the appropriate authorities.

That's why we have rules and people to carry them out. Not for big box companies to flaunt them.

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Review
#285124 Review #285124 is a subjective opinion of poster.
Loss
$49