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9 comments
We found a maytag washer we liked at Lowe's. When we researched the consumer reviews, we found Home Depot had a lower price by nearly $50. When we took our home depot price printed from their website, Lowes would not honor their guarantee to match the price and...
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Anonymous
#1049635

Had the same experience with a ladder at Lowe's. Found the exact same item at Home Depot for $39 cheaper. At first they refused to price match at all. But, when I complaine...

Author
Location
Livingston, New Jersey
Review #202373 is a subjective opinion of poster.
4 comments
Ok here goes i work for lowes the last 3 years now and i have seen alot of turn over at the store. And alot of great hard workers goes cause of the false accusations they were given to them. 3 former employees have lawsuits against the store i work at and i Wish them...
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Anonymous
#219055

You should be lucky that Lowes hired someone with a third grade education level. Everyone knows that you begin proper nouns with a capital letter, and begin the pronoun with ...

Author
Location
Philadelphia, Pennsylvania
Review #201779 is a subjective opinion of poster.
4 comments
I have worked at Lowe's for 3 1/2 years. Most of my customers are very nice and patient but there are some that come along and treat you like a dog. They expect you to wash their feet and call them master. I had a lady that wanted to buy a swing. The model was...
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Anonymous
#211084

lowes sucks there workers are lazy trailer park trash if dont like your job or working with the public then quit your job you lazy *** stain

Author
Location
Indianapolis, Indiana
Review #201776 is a subjective opinion of poster.
0 comments

Lowes not accepting it's outdoor lighting failing during the cold weather.

Lowes does not accept that it is selling a light fixture which fails during the cold months. e/g/Portfolio 3-Light Antique Rust Outdoor Lantern. I like the fixture but dont want to fall in the trap of owning a fixture which fails. I told the sales personnel and even the manager about my encounter regarding the reviews, they responded very negatively. This makes me feel like not trusting the sales rep. I would not even request a managers assistance in the future because of this. I have started to shop at speciality stores dispite having to travel to many stores. Those people are knowledgeable about their products, provide good warranties and better problem solving skill.
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Author
Location
Etobicoke, Ontario
Review #201772 is a subjective opinion of poster.
4 comments
I went into Lowes in Rock Hill SC to have some keys made. The employee that was helping me just walked away. When he returned I asked for the return of my keys to go elsewhere where the service was better and he threw them at me. I complained to the store manager...
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Anonymous
#244164

Dear I was lying, It is great that you have parents that care and made you post the truth. Did you ever stop to think that by lying and saying an employee of Lowe\'s threw ke...

Author
Location
Rock Hill, South Carolina
Loss
$12
Review #201729 is a subjective opinion of poster.
4 comments

Lowes in Livingston, New Jersey - Customer discounts

I work for Lowe's Home Improvement Stores. I don't like customers that come to my store and ask for extra discounts just because they don't want to pay the price. We only match the same product ( brand ). The famous words is I'll just go to Home Depot. or Walmart if it was the same way didn't you buy it from them. Seems that Lowe's product is better quality. If customer don't like what they hear they call home office and lie about what happened causing problems for the employee. Customer needs to learn that Lowe's isn't flea market.
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Author
Location
Livingston, New Jersey
Review #201610 is a subjective opinion of poster.
1 comment
After buying the blackflag Extreme home insect control from lowes in hollister mo. I contacted the company that made the product. I told them the product did not work they advised me to return it to lowes. At the service desk a employee ask how can i help you. I...
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Anonymous
#197749

Don\'t leave food on the floor if you don\'t want ants. Why did you have to mention your disability for your letter. Is it so people can pity you.

Author
Location
Springfield, Missouri
Review #201526 is a subjective opinion of poster.
1 comment

Lowes in Pittsburgh, Pennsylvania - Lowe's extended warranty

Lowe's has completely dissappointed me. We purchased an expensive front loader from them with the extended warranty. Long story short, we were sold a lemon. It has had a draining problem, which we have had serviced 5 times. They have given me the run around, blown me off. I have wasted countless hours on the phone and lugging my laundry from house to house. They never can fix the problem. I will never step foot in a Lowe's again! Shame on me for not going to a mom and pop store that deserves and needs my business- and one that will stand behind its products and warranties.
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Author
Location
Pittsburgh, Pennsylvania
Loss
$1000
Review #201514 is a subjective opinion of poster.
0 comments

Lowes in Philadelphia, Pennsylvania - Poor Customer Service

My husband and I are remodelling our home so I am a frequent customer to Lowe's 2385 in Sayre, PA. After my encounter yesterday with the woman at the return desk I had to say something. It was a simple cash return as always and yet her attitude is always very unpleasant, never a hello or have a good day. As you first enter the store, she glares at you. Her name is Elaina and she has a nasty attitude to go along with her tattoos. Not someone I would want representing my store. Management should rethink their employees.
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Author
Location
Philadelphia, Pennsylvania
Review #201315 is a subjective opinion of poster.
0 comments

Lowes in Beaumont, Texas - MR.LJ.store in Lake Charles, La. lied to me

I CALLED THE LOWES STORE IN LAKE CHARLES, LA. YESTERDAY (10/1/10), WHICH IS APPROX. 45 MILES FROM WHERE I LIVE,(TEXAS),BECAUSE MY LOCAL STORE DOES NOT CARRY WHAT I NEED. I ASKED THE OPERATOR @ THE STORE FOR THE CONTRACTOR DESK AND THEN TALKED WITH A ASSOCIATE. I ASKED IF THEY CARRIED "DOW" RIDGED BLUE FOAM SHEETING 2"X4'X8' AND HE SAID YES THEY HAD 32 SHEETS IN STOCK. I DROVE THE 90 MILES ROUND TRIP ONLY TO FIND OUT THE THICKEST THEY HAD WAS 1/2" THICK. THE 2" PRODUCT THEY HAD WAS ANOTHER BRAND (WHITE)AND WITH A SOFTER DENSITY. I WASTED MY TIME (1 1/2 HRS.)DRIVING, GAS,& MILEAGE ON MY TRUCK, BECAUSE OF SOME *** THAT WAS TOO LAZY OR HAD RECTAL CRANIUM DISEASE TO GO CONFIRM WHAT HE HAD IN STOCK. """ I AM PISSED """ I WILL NOT DO BUSINESS WITH LOWES AGAIN!!!!!! LJ
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Author
Location
Beaumont, Texas
Review #201046 is a subjective opinion of poster.