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1 comment
I have never been to a Lowes Home Improvement Store with such a disregard for customer service. At the Lowes on Marks Street in Henderson Nevada no one seems to be available to help you and when they see you they head in the other direction. One employee that I...
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Anonymous
#222690

:grin That\'s no true. I am a Realtor and have being using Marks Street store for the last 6 months. In all areas they have a great customer service, special at commercial ser...

Author
Location
Las Vegas, Nevada
Review #201015 is a subjective opinion of poster.
1 comment
The management team at Lowes on Marks Street in Henderson, Nevada is the worse that I have ever experienced since I started doing business with Lowes. The manager does not return phone calls even after the store operator states that he is in the store but he is busy...
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Anonymous
#209649

If you think they have bad management you should visit the Spokane Valley, WA. store. We were in there about a month ago waiting for service at the plumbing desk an so I push ...

Author
Location
Las Vegas, Nevada
Review #201011 is a subjective opinion of poster.
2 comments
I ordered for plywood kitchen cabinets from lowe's in September 2010, and they came and installed presswood cabinets in my house, I talked to the manager Jerry of the Lowe's at Hwy.153 Hixson, TN, and they said you signed up on the contract early, which they...
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Anonymous
#198925

I talked with the store manager, what he said was you signed on the contract, that is what you ordered, we can not do any thing else. I contacted with district manager Shawn,...

Author
Location
Chattanooga, Tennessee
Loss
$4900
Review #200976 is a subjective opinion of poster.
0 comments

Went to Lowes to buy a Water heater,no Help available

I visited Lowes in League City ,Tx # 2821 at 7:30 PM to Buy a Water Heater.No help available.Asked 2 emplyees for help and they told me that they would call some one to help me. I waited 15 minutes, and no help arrived.The store had very few employees working .It seems like a skeleton crew .I had workers at home waiting to install the Water Heater. I finally Left Lowes and drove to HOME DEPOT and purchased a 12 year warranty Water Heater.If lowes want customers to shop in the evening ,then they have to have enough employees working in order to properly service the customers.
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Author
Location
Houston, Texas
Loss
$650
Review #200939 is a subjective opinion of poster.
12 comments
I had worked for Lowe's for seven years started: 2 months as CSA (03) 1 1/2 yrs as team lead (04) 3 yrs as dept. mgr. (04-07) 2 1/2 yrs as zone mgr. (07-10) As a zone manager (senior management) you are incharge of handling anywhere from 15-50 employees daily and...
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Anonymous
#1098231

this is so true, it is currently happening now . don't question any store manager or above or you will be retaliated on. I have called regional HR and he just takes up for the...

Author
Location
Mount Laurel, New Jersey
Review #200806 is a subjective opinion of poster.
3 comments
Everyone on this site seems to be a Yank. It just aggravtes me to have to go out in public and listen to the whinning and complaining. Use a little patients and don't expect everyone to know exactly what you do. We all learn something new everyday. So keep your...
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Anonymous
#559011

u got to b management

Author
Location
Reston, Virginia
Review #200787 is a subjective opinion of poster.
31 comments
I purchaced a whirlpool cabrio washer and dryer from lowes in 2007 and have and problems with the washer 2 to 3 times a year, since i have requested to have them, replace it with a new one, they say well ot has to be 2 consecutive same problem incidences then its 3 now...
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Anonymous
#1430428

I can’t even tell you how disappointed I am. This washer has destroyed my clothes and towels. I’ve tried to reach out to company but they want me to call for service. What ...

Author
Location
Salt Lake City, Utah
Loss
$945
Review #200782 is a subjective opinion of poster.
3 comments
YOUR appliances are junk i am telling customers not to buy your junkey appliances.i have had mind about a year it cracking and peeling inside this junky microwave.you should have to replace it.i bought it at LOWES LUMBER YARD IN FT.SMITH AR.i will never buy another ge...
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Anonymous
#246287

to who you are your ge appliances are on the low side compared to the other brands and so is your iq

Author
Location
Washington, District Of Columbia
Loss
$100
Review #200737 is a subjective opinion of poster.
0 comments

Lowes in Cleveland, Ohio - Ordered 1 kennel charged for 2.

I ordered 1 kennel and was charged 2 on my debit card. Had a print out showing showing 1 kennel. Told I would get my money back and when I went to the store, lady very rude and tried to blame it on me, when I never got a print out where they had charged my debit card for 2 kennels. Had to go to my bank, and signed unarthorized debit against them, then lost my debit card for 2 weeks, because of all of this. Was sick, had to leave doctors office and go there sick. Awful, Awful service.
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Author
Location
Cleveland, Ohio
Loss
$299
Review #200440 is a subjective opinion of poster.
0 comments
lowes contracted with us to install a fence in our yard sept 24&25. suppllies delivered on time. 1st installer called wanted to know how hard the soil was. he cancelled out. lowes called and said they could not do the job until oct. we asked them to cancel the job...
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Author
Location
Albemarle, North Carolina
Review #200377 is a subjective opinion of poster.