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Lowes in Orlando, Florida - Bad place to shop!!!!

I went to Lowe's this morning to make a return as I walked in the line was long noone came over to help the poor child.She looked over at the customer service desk and saw noone was there so she told us that she can take some of us over there.Myself snd another gentleaman went around to her. As we got over there another gentleman got there before we did.She looked at us and to us I don't know why she sent ya'll around here.And I was very upset.And sent us back.
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#255442 Review #255442 is a subjective opinion of poster.

Lowes & Whirpool compaint

I bought a Whirpool Refg. from Lowes on Hwy 280 B'ham Al. spent $2500. on July 16, 2011. It was delivered on August 1, 2011 and would not come on, the delivery guys from Lowes took it back to the store. They "Lowes" ordered us another one it came in today only to have dents in the side of the refg. Spent $2500.00 for a new refg. and still don't have one. By the way I have alredy paid for it along with a new stove & dishwasher over $5000.00 spent at Lowes. NOT HAPPY WITH LOWES OR WHIRPOOL !!!!!!! Gene Murdock Birmingham, AL.
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#255267 Review #255267 is a subjective opinion of poster.
About two months ago we bought four appliances from Lowe's in Timonium, MD. Three out of the four appliances were delivered without a problem, but when it came to our Samsung refrigerator...that was a different story. When the original refrigerator was delivered by...
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1 comment
Anonymous
#328402

dont count on sears to be any better at delivery/setup, they scratched and dented all 3 times they tried to deliver our samsung fridge. finally i touched up the paint with a sharpie but never again will i have them deliver stuff, i can do it myself alot better.

Review
#255265 Review #255265 is a subjective opinion of poster.
My husband and I went to lowes to purchase new carpet, they tell us they will send someone out to take measurements which would cost 35 dollars, no problem pay them and someone comes out (before anyone comes out my husband measures himself, and measured way larger than...
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10 comments
Anonymous
#528873

Im not working for Lowe's. I do know that carpet comes in 12' W and long as need most of the time you will pay extra for cuts.

I don't know how many cuts you have there but think about it. so when you buy carpet take in mind that the size + 35%

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#254966 Review #254966 is a subjective opinion of poster.
June,2011: Lowe's paint salesperson assured me that if the primed my varnished oak chairs with Valspar Bonding Primer I would not have to sand -- big mistake!! I primed the chairs and waited one to three days to paint with Valspar Black Indoor/Outdoor High Gloss...
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11 comments
Anonymous
#1477588

I wish I’d read this BEFORE using #VALSPAR #STAINBLOCKING #BONDING #PRIMER/SEALER.This crap just ruined my brand new out of the box closet organizing system. Four towers and 15 drawers later it allllll peels off but only sticks in the nooks and crannies

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#254726 Review #254726 is a subjective opinion of poster.
This experience has taught me that Lowe's not only sells *** products, but they do all they can to HIDE that fact from other customers. I bought a rocking chair from Lowe's, and it was ***. So I went online to post a helpful review so that other innocent...
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22 comments
Anonymous
#1724641

I FOUGHT THE LOWE'S AND THE LOWE'S WON!

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#254418 Review #254418 is a subjective opinion of poster.
Loss
$88
July 28, 2011 water heater stopped running. Called Lowes 1-877-817-6750 and by August 3 received word that the unit would be repaired by a local company. After no service I called that company (3 times) and they stated that they were no longer working for Lowes. I...
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1 comment
Honest4Sure
#326213

The company that sold you the warranty is "NEW." If they can't repair the unit because they can't get someone, they have an obligation to replace it with a gift card. Your plan covers the plumber's expense.

It appears as though the local plumbers are not being paid enough money by NEW. Email epp@lowes.com if you get no action.

Review
#254286 Review #254286 is a subjective opinion of poster.

*** poor lazy people at lowes

Update by user Aug 05, 2011

Oh yeah dumbest delivery people bitched at each other the whole time they installed it. I guess the other guy didn\'t know how to install things and the other guy would not stop bickering at him.

Very annoying and thanks for the dent in front of the washer oh well it only cost 672.00 dollars. You didn\'t pay for it so I guess you wouldn\'t care.

Original review posted by user Aug 05, 2011

Searched for someone to help at Lowes Lawrenceburg, IN and she skips over me to help someone else after I hunt her down Then dude crushes my can of stain and says it will be fine. No one smiling at front desk. No wonder I shop online. Why don't you hire some nice people that actually want to work at your company. Time to start firing people and rehiring. Give me a break. I know you can not control the people in your parking lot, but maybe if you people had better service I may not have gotten a poor look from some girl. Cause you know what if you smile at someone or do something nice it domino effects and rubs off in a good way. 2 smiles equal 4 smiles 6 frowns equals 12. Get it.
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3 comments
Anonymous
#492821

*** you people home depot can eat a *** there prices are sky high and customer service hahahah those words arent used there u can barley get someone to pick up the phone let alone help u in the store basically if u walk in home depot your up *** creek without a paddle.

Anonymous
#324817

Did you see the nasty comment that was left on my review. I don't know who " Felix" or " Joe " is but their attitude is similar to what I have encountered at Lowes on several occasions.

I did have this one guy who was super helpful- he gave me excellent advise on hanging a mirror. He was awesome, but it is rare to get that kind of customer service.

I am sorry that you all had a bad experience too. Maybe Home Depot gives better service.

Anonymous
#324203

I need lumber for remodeling and needed stack of boards moved down from high rack . well there were a manager and two workers standing around chatting.

I tried to get help and was told there helping another customer.

well ask couple other workers and keep get pointed back to the two workers who are still standing around chatting 30 minutes have passed and manager was no help . Just took my business else where.

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#253508 Review #253508 is a subjective opinion of poster.

Lowes in Atlanta, Georgia - Pxxx Poor Service

Sir: I purchased a refrigerator from one of your stores (#0482) back on 24 Oct 2009. I also purchased a 4 year extended warranty within. Back on the 14th of June 2011, the ice maker quite. I called the extended warranty number a filed a clime. As of this date the problem is still not repaired. I have records where I have contacted the warranty people and your executive support office. I was set up with an appointment date and time for them to out to repair the unit. When they contacted me to confirm the appoint, I was told that they could not come out then. This was because the appointment was set up VIA their web page and it was not current. I was told that it would have to be sometime the next week. I call the warranty people back and provided them with this information. I requested another company to service my unit. I was never contacted by this company. Si I called them back and this time they gave Jim Whxxxxxx repair service, who I know of. This company contacted me, but took some time to come out to look at the unit. I was informed that on the 8th of July 2011 the parts were placed on order. I then was informed Mr. Whxxxxxx had received the parts on 13 July 2011. For over a week we talked to Mr. Whxxxxxx and his office asking when they would come out to replace the parts. We were told several times they would be there, but they never showed up. I contacted your executive support office and asked for their help. After I provided them with all of the information I had, I was told that they would get back with me. The following is a copy of their response. From: Exec Cust Service [mailto:Exec.CustService@Lowes.com] Sent: Monday, July 25, 2011 3:48 PM To: MrED@xxxxxxxx.xxx Subject: Repair: Mr ED, Mr.xxxxx, I did contact NEW and was advised that the service tech has been out of the office sick for over a week. I was also advised that your part should be replaced one day this week. I do apologize for any inconvenience you have experienced and I will follow up with you on Friday, July 29, 2011. xxxxxx Lowes Executive Support 1-866-900-4750 I waited until around 2pm on the 29th of July 2011 and tried to contact them back. But the phone number of 1-866-900-4750 is NOT a number for your executive support office, it belongs to another company. I found another number and called. I talked to xxxxxx and was informed that xxxxxx was out to lunch and did not know when she would return. I requested to talk to you sir and was told that I could leave a message for you with them, but that you would NOT get back with me. I asked numerous times for this and was given the same answer. I stayed on the phone for quite some time waiting for xxxxxx to get back from lunch. I was also informed that only xxxxxx could help me out as she was the only one that had all of my information. But I was also told that I could provide them with all the information again and they would try to contact all parties again. I was then informed that xxxxxxx was back at last from lunch. First I asked xxxxxx about the incorrect phone number, and was told that she had mistyped it. Most people have their signature set up to be inserted automaticity. I informed xxxxxx that as of this time I have not heard from Mr. Wxxxxxx. She info mend me that she would get in touch with him and get back with me. I told her that I had been waiting all week for this and that I had other things to do. I left the house and was going into town when she called me back and said that Mr. Wxxxxxx would be there that night or on Saturday mooring. Well this never happened. Sunday afternoon at 2:31 pm I received a call from Mr. Wxxxxxx asking if he could come by and install the repair parts. I informed him that I was at a close friends home for their 50th wedding annaversy and I was not about to go back there at this time. I have since gotten rid of the refrigerator and bought another new one. In short sir I find that both your warrant service and your Executive support office are lacking in any support of good customer service!
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#253065 Review #253065 is a subjective opinion of poster.

Lowes in Blaine, Minnesota - Carpet Pad Unavailable

I ordered carpet/padding from Lowes and was told it would be 10-12 days. I was shocked when they called within a week. I called my installer and agreed on a time for pick up and installation. The day of installation, he called to say carpet was in, padding was not. Therefore, I rearranged my house (which is tiny), slept in my living room and wasted my installer's day for NOTHING. Now, I have to put back the things I moved so I can function at home for two days before my installer can return. If you order carpet, be sure when they call to ask them if there is also padding to go with it...
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#252895 Review #252895 is a subjective opinion of poster.