Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Lowes.com: Confirm Before you Click

Make sure that you confirm the availability of items at Lowes.com, online information is not accurate. When it comes to emergency appliance purchases, one doesn't typically want to wait 2 wks to receive their item. If an item is listed as in stock at Lowes.com, it may not really be readily avaialble, but once you realize that, you have already incurred charges on your credit card. My recent purchase cost me an additional $400 and the 3-ring circus I went through to get everything cleared, was maddening. Read my full review here: http://www.associatedcontent.com/article/8027217/consumer_warning_lowescom.html?cat=2
View full review
1 comment
Anonymous
#292167

Making major purchases online is just an artard move anyways, unless you're getting a ridiculous discount. If you shop at a store, you'll have someone you can talk to in person that can be held accountable.

Buy online, and you'll spend your time chatting on the phone with people between either jobs or languages. Either way, your odds of getting what you want are slim.

Review
#238082 Review #238082 is a subjective opinion of poster.

Lowes in Youngstown, Ohio - Lowe's

I recently posted a complaint about Lowe's management and their attitude when I purchased a riding lawn mower. I am please to announce that not only were things resolved but the district manager agreed to sell me a self-propelled mower that sold for $269.00 for $ 134.50 to soothe the ruffled feathers for compensation for the aggravation caused by the store's management team. I wrote to the district manager that if the store assistant manager had asked me instead of brushing me aside, I would have settled for 4 quarts of lawn mower oil, a spare spark plug and a spare air filter. But because the manager and assistant manager had attitudes, I said the *** with it. Also, I only used the new riding mower for a total of LESS than 2 hours when it developed engine problems. I have used mowers over the years with Briggs-Stranton engines and never had any problems. I called and talked to the saleman and told him my problem. He put in for an emergency exchange and arranged to have a new riding mower delivered the next day with the assistant manager's blessing. The new one is working like a charm. I guess it does pay to talk to corporate and they get in touch with the district manager and alls well that ends well.
View full review
Review
#237935 Review #237935 is a subjective opinion of poster.
-painted a bathroom with Valspar, "Farmers Market",Allen and Roth, ar225 over 4 weeks ago and it will not dry. I applied a primer over the wall paper, let it dry and then applied one coat of valspar, waited 24 hours and applied another coat. I just remains tacky to the...
View full review
10 comments
Anonymous
#1008063

Mayb u should removed wallpaper? Just mayb?

View more comments
Review
#237924 Review #237924 is a subjective opinion of poster.

Lowes in Rock Hill, South Carolina - Lowe's excessive interest rates

I have been a loyal customer of Lowe's for more many years. However, that ended today. I was charged $442.22 interest on a balance of some $1600 and on a deferred pay plan from 2010. Lowe's customer services did not even bother to call me to inform me of this looming interest charge. Lowe's now charges an interest a rate of 24.99% to their "preferred" card holders, much higher than any store savings one may think he or she is getting. Their customer service is not user friendly nor customer friendly. When calling their "800" number to credit services, I had to listen to their spill for 10 minutes, unrelated to my issue, before I spoke with a real person (who was also arrogant). "Lowe's" now stands for how "lowe" can you go in customer service and appreciation.
View full review
3 comments
Anonymous
#793064

I painted a bathroom with Valspar bathroom paint and what junk. The paint peeled off.

When I went to Lowes to complain they could have cared less. Gave me more excuses than you can imagine. Then the called Valspar and they had the same response.

It's was quite remarkable their lack of customer satisfaction. Benjamin Moore is always the way to go.

Anonymous
#292435

Just got stuck by lowes on the excessive interest. I received a deferred interest rate if paid off in time.

I made double payments and told them to pay off deferred account. lAST BILL I GOT STATED i NEED TO pay 587.00 or was going to get charged 188.00 interest on deferred account. When I call I got some girl that could not even speak english. I called back and got one that was not much better, but did make here understand my problem.

Her statement was that I should have called every month and told them how to credit my bill. Did find out that GE bank is handling the accounts. Lowes, when you sleep with a dog, you will get fleas. I paid off my account and Lowes is history.

I would advise anyone to shop elsewere. Gary Allen

jo69guy
#286134

You are dealing with GE Money Bank, who issue and regulate the Lowe's credit cards. If you had a deferred interest plan, if you didn't pay off the balance in the specified time frame, you were then charged interest from the date of purchase.

Most people don't understand that. They have no obligation to warn you your "promotional period" is ending.

You were given that information when you made the purchase. I hope this helps.

View more comments (2)
Review
#237637 Review #237637 is a subjective opinion of poster.
Lowes has blocked my Dr lic for too many returns....the only problem is....I've returned items maybe once or twice in a few years. I told the manager I've spent thousands of $ at his store and he just laughed and said he has contractors that complain all the...
View full review
5 comments
Anonymous
#366638

We have customers who bring in items in the Home Depot bag, with a Home depot label on it and tell us they got it at Lowe's. I told one customer that we didn't even sell what he swears he got here and he told me that he was going to ram that item in one of my orafices.

I called security and they made him leave.

Even with the wrong receipt, wrong bag and wrong company, I was still an *** and he was never going to shop with us again. GREAT, who wants to put up with hat again any way.

View more comments
Review
#237610 Review #237610 is a subjective opinion of poster.

Lowes in Colorado Springs, Colorado - Ordered toilet for install, now a month and not installed yet

I ordered and payed for a toilet 4/18 and was told it would be ready 5/2/11. Somebody called me to tell me the toilet was ready only to call later that only part of the toilet was ready. Since then I am getting excuses every time I call and yet my card has been charged and I have made first payment on the balance. Today I called and I am told the part might arrive at night but they don't know if installer is available tomorrow. With all the inconvenience, I would think they would treat my case with priority. This company needs to do better if it wants to keep customers. Customer service seems to be very poor and people don't know what they are doing. I am really unhappy with this situation.
View full review
2 comments
Anonymous
#289597

It is actually 40% and although they claim to use "Licensed" contractors - flooring installers, handymen and delivery guys actually do most of the installs. The "licensed" guys are in the background to clean up the mess these yahoos make.

Anything from incorrect installation, to code violations, to hooking up LP to natural gas. You name it! On occasion you may get an actual plumber installing your toilet, faucet, or dishwashwer but that is the exception - NOT the rule. Buyer beware!!!

You def. get what you pay for when you use Lowe's Installers.

Anonymous
#286456

listen, i used to sell cabinets for lowes. IF ANYBODY BUYS AN INSTALL of these cabinets from lowes they are idiots you pay more for the installation of a cabinet then you do the *** cabinet. And lowes makes roughly a 70% profit on every install they pay the installer garbage and pocket the REST!!!!!!!!!!!

View more comments (1)
Review
#237251 Review #237251 is a subjective opinion of poster.
Loss
$453

LOWES don't order from Lowes

Lowes.com is the worst store to deal with. I ordered a $4O0.00 Built in Coffee Maker.Don't buy anything there. I never got my item and they dont know or care. They finally called to tell me to pick up the product and when I got to the store, it was never there. Save time, go to Home Depot or anywhere -- don't order from Lowes. I wonder how the Coffee Maker would have been. I ordered lots of merchandise for my new kitchen and had great experience with Sears, Amazon, Express Decor etc. Lowes was my only disappointment.
View full review
Review
#236810 Review #236810 is a subjective opinion of poster.
I bought an air conditioner and motor from you with proof that another store had the same one at a cheaper price. The department head was nice, authorized the discount, when I took it to the cashier, she was haughty, and refused to give me the 10%, After some...
View full review
6 comments
Anonymous
#297219

Have you ever thought of asking to speak to the manager. A problem will often be fixed on the spot (and more then likely gotten you a deeper discount) and the manager would have known that the casheir was not holding to policie. Complaining on a forum will only vent anger but not fix the problem.

View more comments
Review
#236768 Review #236768 is a subjective opinion of poster.
Hi, I have submitted a complaint already over 2 weeks ago for master forge and sumitted to the BBB. Not one person has contacted me from Master Forge which makes me realize they really do not have any concern for their customers and could care less that after less...
View full review
55 comments
Anonymous
#1357001

Just jb weld those bad chineese welds

View more comments
Review
#236698 Review #236698 is a subjective opinion of poster.
Loss
$500
We went in to build our kitchen at Lowes in Waterford CT. We went witht he 18 months no interest and asked the store what the minimum payment. The store manager Jennifer Veno, stated that her payment was an approximate number and we told her that we needed the payment...
View full review
7 comments
Anonymous
#615131

You are an ***. I'm glad you got screwed.

View more comments
Review
#236641 Review #236641 is a subjective opinion of poster.
Loss
$10