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LOWES don't order from Lowes

Lowes.com is the worst store to deal with. I ordered a $4O0.00 Built in Coffee Maker.Don't buy anything there. I never got my item and they dont know or care. They finally called to tell me to pick up the product and when I got to the store, it was never there. Save time, go to Home Depot or anywhere -- don't order from Lowes. I wonder how the Coffee Maker would have been. I ordered lots of merchandise for my new kitchen and had great experience with Sears, Amazon, Express Decor etc. Lowes was my only disappointment.
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#236810 Review #236810 is a subjective opinion of poster.
I bought an air conditioner and motor from you with proof that another store had the same one at a cheaper price. The department head was nice, authorized the discount, when I took it to the cashier, she was haughty, and refused to give me the 10%, After some...
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6 comments
Anonymous
#297219

Have you ever thought of asking to speak to the manager. A problem will often be fixed on the spot (and more then likely gotten you a deeper discount) and the manager would have known that the casheir was not holding to policie. Complaining on a forum will only vent anger but not fix the problem.

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#236768 Review #236768 is a subjective opinion of poster.
Hi, I have submitted a complaint already over 2 weeks ago for master forge and sumitted to the BBB. Not one person has contacted me from Master Forge which makes me realize they really do not have any concern for their customers and could care less that after less...
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55 comments
Anonymous
#1357001

Just jb weld those bad chineese welds

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#236698 Review #236698 is a subjective opinion of poster.
Loss
$500
We went in to build our kitchen at Lowes in Waterford CT. We went witht he 18 months no interest and asked the store what the minimum payment. The store manager Jennifer Veno, stated that her payment was an approximate number and we told her that we needed the payment...
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7 comments
Anonymous
#615131

You are an ***. I'm glad you got screwed.

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Review
#236641 Review #236641 is a subjective opinion of poster.
Loss
$10

Lowes in Fort Worth, Texas - Carpet measured wrong in Mothers house.

Last November my mother wanted some new carpet for her living room before Thanksgiving. She check with the local Granbury, Texas Lowes and the carpet was on sale. We asked if it could be installed before Thanksgiving. They told us as soon as it comes in they could install it that week. It came in on a Monday but we never heard from them. I called on a Tuesday or a Wednesday and they would check on it. I never got a call back so I went up there. They didn't get it installed before Thanksgiving. We had a one room measured and was charged for about two rooms. When I called about it they said the installer did this so the installer would not have to put a seam in room. Well, there is a seam in the room. They over charged her. It cost her $1700. to have her living room (one room) carpeted. The carpet was even on sale. We will never do business with Lowe's again. They are a rip-off.
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1 comment
Anonymous
#287158

I had a similar problem, but I posted my complaint on Lowe's facebook page and to all my friends and family on Facebook. 24 hours later, Lowes agreed to do the whole carpet project for free.

I definately agree with you. Lowes install services are terrible.

Review
#236629 Review #236629 is a subjective opinion of poster.
Loss
$1700

Lowes in Harrisburg, Pennsylvania - My contractor was told I must have picked up the tub/surround!

I purchased a tub/surround for a rental home we own. I told them my contractor would pick it up. No problem...until he tried to pick it up. First they told him it wasn't in the computer. Couple of days later he went to pick it up again, nope, couldn't find it, I must have picked it up. (I was under the assumption that my guy had the items and work was under way). Couple of days later I get a message that lowes left wanting to know when we were picking up the tub/surround! So, now I'm blaming it on my contractor...nope...he goes over there again, they can't find it, I must have picked it up! So, this time he says "no" let's go look for it. He said they finally found it waaaay in the back, behind a bunch of stuff! So, we finally have the tub/surround, over a week later! I guess it's my fault, I have never made a purchase from this Lowes (Harrisburg, PA), that was correct. I think they must have a "secret" handshake, or code or something that I don't know. I am not a "total" incompetant, my husband and I renovate old houses, so I spend around $20,000/year, mostly at Home Depot. I renovated my own kitchen last year, and spent nearly $30,000. at HD. Everything was perfect, no problems, nothing back ordered. In future I will skip Lowes and just use Home Depot.
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#236607 Review #236607 is a subjective opinion of poster.

Lowes of york sc is dirty crook

On may 6 we purchased new frigidair fridge. Guy asked when did we want it. We replied as soon as possible- the other was broke. Guy said how does tomorrow morning sound-somewhere between 8am-12am. GREAT. Next am comes and goes. No fridge, no call. 2pm arrives. Still waiting. Finally call them. *** lady says: We don't know where they are but if they said they'd be there then they'll be there. 3pm, 4pm, 5pm- deliverer calls-says be there soon. 6pm, 7pm, 7:30 pm fridge arrives.(@ 12 hours of our wasted saturday). When fridge is installed and old one is removed and deliverers left opened fridge and its the wrong one. Same model but with wire racks- not glass. Will never buy from them again.
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4 comments
Anonymous
#838584

I took a *** there once and I thought their bathrooms were rather clean. Nice place to stop when you are about to *** yourself.

Anonymous
#838581

Get the *** over it. Your lazy *** should have picked it up yourself.

Anonymous
#449291

Yeah you said it sister to the tune of 30% of my wages. Whole *** company is full of crooks on the top end and that lazy fat cat Niblock is rolling it in hand over fist..

Oh your complaint I am so so sorry.

Call the store and raise *** and demand half your money back. That always works..

Anonymous
#449099

Lowes just slashed all employees salaries. Mine was cut 30%. Why would we stay motivated working for a company that pays their CEO 12sits million a year to cut our pay?

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#236462 Review #236462 is a subjective opinion of poster.
Do NOT get an extended warranty for Lowe's lawnmower. We bought a Troy Bilt mower one year ago. This year, it wouldn't start. Called Lowe's and they sent us to a service center 15 miles away - Northern Tool. They charged us $60 and said it was water in the...
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11 comments
Anonymous
#953349

the epp should have paid for your lawn mower to be picked up at your house BTW.

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#235798 Review #235798 is a subjective opinion of poster.

Lowes in Baltimore, Maryland - Furnished me with a bogus estimate

I wanted laminate flooring installed in my kitchen, the kitchen was measured and an estimate was furnished. The estimate was for for 180 sqft my kitchen is 10'x16' and cabinets occupy 36sqft. It is my estimate that the required area would be 140sqft which includes spoilage (10%). In 5 days run around on the phone I was told the measurer was the installer (she isn't), the labor included my $35 I paid for the measure(it was not), the price for the molding was listed as material and much more lying. I decided to go with a company I can trust. You have lost a customer forever. I was shuttle around from the laminate manager, to the estimator, the installer (wh0 hung up on me) to someome named Scott
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#235772 Review #235772 is a subjective opinion of poster.

Lowes in Beaverton, Oregon - He insulted me and refused to help me.

I Have muching my yard and have spent approx 400.00 dollars on mulch at your Tigard store buying six or seven bags at a time as that is all I can manage in my car. To day when going to your garden dept I could not find a cart to load the mulch on. I spotted a young man stocking potted plants in the isle and asked him where I could find a cart to load the mulch on. His answer was ( They kind of hang out all over ) I asked him if I was to locate one myself he replied ( pretty much ) My eight year old grandson is smarter than that. I then went to your competition and received help gettin the product and also help loading it into the car. I really to not see myself spending much time at Lowes in the future. Wayne Thomas
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3 comments
Anonymous
#1171942

That was a vendor you ***, not a store employee. Grow up.

Anonymous
#289846

boo hoo. you had to walk to get your own cart.

Anonymous
#285098

Home Depot people seem to do a better job of being helpful, and if they don't know the answer, at least they'll call another employee to help. Lowes guys just act retarded.

Also, Lowes website is down or very slow all the time.

I bought some appliances from them..all had chips and scratches all over them. My choice was take a small discount or wait two weeks for another. I took the discount , but would have rather had appliances without chunks missing.

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#235597 Review #235597 is a subjective opinion of poster.