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Lowes in Chicago, Illinois - Management discounts

magament refused to state discounted price to myself(consumer)and with-in one hour discounted same produce to employee and 80%off;;;when called to task,manager did embarass consumer by stating problem in frount of store with public and stores employees then threathen to not ever give any discounts to this consumer again..public should have same right to dicsounted idems as employee with out retaliation ;relayed store experience to lowes/store in washington pa/manager joe i purchased many idem here and have paid the requested amount in the past ;refrigators ,dishwashers,and microwave,and many other large idems
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1 comment
Anonymous
#265707

The reason you were refused was because he didn't know wth you were talking about. Good grief!

I have reread this 3 times and still don't know wth your talking about.

I would look into spell check and try again."magament"??? Lowes never sold "produce".

Review
#228389 Review #228389 is a subjective opinion of poster.
Loss
$130

Lowes in Brick Township, New Jersey - Has not replaced new dishwasher that doens't work

I purchased a new $900.00 samsung dishwasher in november 2010. It does not work. abc electric installed it and they left me a card.I SPENT 2 months and multiple phone calls trying to get install to send help.I never heard from store or installer. IN january finally store called electrician to come to my house. In february, electrician never showed so i complained again. store sent a different electrician who stated it is a problem with the unit itself (DUH!!!!!) now it is march and all i get from lowes is "a manager will call you back". despite repeated calls i have no working dishwasher
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1 comment
Anonymous
#264233

Call C.E.O of Lowe,s or email and things should start turning out better for you

Review
#228345 Review #228345 is a subjective opinion of poster.

Lowes in Cape Coral, Florida - Special Value 15X20 pleated air filer not in stock?

In your ad last week a Special Value Pleated air filers "Now $5.98 was $7.94 pack in 3. 15 X 20 size none in stock and never stocked them, Why? We have several large communities that use this size filters here in Naples FL 34119. These come 3 in a pack and this the best way to purchase your filter and have a supply on hand so that you can change your filters more offten. This will help your heating and air conditioning system. It's always to have suppy on hand. Harold T. Whitlock 3716 Exuma Way Naples, FL
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Review
#227485 Review #227485 is a subjective opinion of poster.

Lowes in Honolulu, Hawaii - Not enough cashiers /no cooperations

I am a contractor and usually purchase the naterials I need in Lowes Hawaii(Waikele branch)On numerous ocassions the front is usually service by one or if you are lucky enough by two cashiers.Three or four days ago I went to buy somemore materials from the same store and this time the line is again busy The poor lady is asking for help and nobodycame down.I see the lady with a"BUSHY HAIR" setting in one of the chairs in front of the computer.At that time she was not working on the computer.Why can't she come and help the cashier instead of just setting down? As customers we hate seeing employees who don't wanna helpPlease post this in Lowes Waikele
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Review
#227115 Review #227115 is a subjective opinion of poster.

Untrained Lowes Workers

As a Contractor i have been dealing with the Store since it opened. First to say, we local folks are indeed glad they are still here with the present troubled econ. However, just this week I went to check pricing on roofing shingle and was told by Commercial sale (She couldn't even find her reference book) that they no-longer carried the same single I used on a job just 18 mos ago. So, I called the distributor and they said yes - Lowes can special order the single. So, I call back and got another Commercial Sale Rep and was told - yes we can order these after I gave than their own product code to find the same selection and color. The Store's management changes like ever 6-18 mos and good luck finding one when you need one. I recommend with dealing with a special item of a getting any products, call Townsend Supply in Troy and ask for Keith or Dennis. Townsend prices are also competitive too! Lowes prices in Troy are higher than any other in the State.
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Review
#227055 Review #227055 is a subjective opinion of poster.
Loss
$3

Lowes in Chicago, Illinois - Lemon wash machine

we just got our taxes and purchased a GE wash machine from Lowe's . we had to wait almost two weeks for delivery,no biggie!but less then two weeks after it's delivered it burn up,and lowes won't exchange it because we've had more then 7 days !the information on the warranty says call for service 24 hrs a day 7 days a week and guess what ? they're closed ! omfg ! are you for real ? you gonna reimburse me for the money I'm gonna spend at the laundromat till you get your dead *** out here????????????
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3 comments
Anonymous
#262187

It is three completed service calls before a replacement request can be made. From the horse's mouth!

Anonymous
#261061

I agree with Mike Jones, do you run to the car dealer and demand a new car when the tire goes flat driving home from the deal? No, I know it's hard to comprehend for some folks, but....Lowe's, Sears, Home Depot DO NOT have a team of elves in the backroom assembling appliances! The manufacturer's after 7 days INSIST on at least ONE Good-faith repair attempt or they will not credit the store, no matter what the store is.

Anonymous
#260905

do you get a new car if you have a flat tire? Does a dealership make cars? Good luck getting any money from Lowe's.

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Review
#226480 Review #226480 is a subjective opinion of poster.
Loss
$426
In 2008 we purchased a storm door. We were told that if we purchase this selection and have Lowes installed the door, everything will be covered for the lifetime of the door. A couple of months ago, the door started to not close so we contacted Lowes. They sent...
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7 comments
Anonymous
#451731

I was told the whole door, screen everything was lifetime warranty. If the screen was torn they would come out and fix it.

It all depends on who tells you what and how much of it we as consumers can believe.

Tell you anything these days. I have been told lifetime warranty entire door more than once at my local store.

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Review
#226239 Review #226239 is a subjective opinion of poster.
We were in your Anaheim store this past Saturday code#10300-30511-14567. Behind the small appliances you had a large clearance rack, on this rack you had a long piece of medal with sharp edges. The person I was with is tall 6'4", he ran into this knocked his...
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5 comments
Anonymous
#260018

@Consumer, Our store has a safety walk every morning, done by the mod. After the walk, he will walk with you and point out what has to be done.

If these safety issues are not taken care of you will be written up. And how would you know they are watching every consumer?

Feeling a little guilty there? And what the *** is "stloe"?

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Review
#226094 Review #226094 is a subjective opinion of poster.
Refrigerator died over the weekend. Found a nice replacement one on Lowes web site and it promised "next day delivery". Placed order because my boss would let me work from home Monday to let them in. Guess what? If it's not in stock at the store, they won't...
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8 comments
Anonymous
#1456358

I mean to all of the people complaining here isn't it just logical that the Next day delivery guarantee would only Apply to appliances that are in stock? Like how can a store pull something out of their *** and deliver it to you if its not in stock?

lol. Common sense people. Companies have a much larger inventory on their websites. They'd never be able to fit all of that stock in their stores.

I'm a former employee. I understand how this works. I also just bought a fridge there. The delivery is " 5-7" days because they are having to order it and get it shipped in from the warehouse.

Of course we could have chosen one of the in stock fridges to get it delivered the next day. But nothing that would have matched our color or size specifications.

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Review
#225994 Review #225994 is a subjective opinion of poster.
Lowes has been quick to downplay the 1700+ terminations by saying they will now hire 10,000 part time employees.. What we have not seen on CNN is how they are now in the process of eliminating thousands of other full time positions in all the stores. They cut the...
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8 comments
Anonymous
#603051

My husband and I both used to work at Home Depot. The employees there were miserable and constantly fearing for their jobs.

There was an assistant manager who was throwing out a bunch of donations for charities down the dumpster because he didnt want to wait for the guy to come in and pick it up the next day and falsified vendor returns. He fired everyone in receiving who called the Aware Line about it. My husband had to stay home with me when I went to the hospital and they threatened to fire him.

We both moved to Lowes and were delighted. We got a 10% discount on merchandise for starters, but also when my mom was sick, they told me to just call them when I wanted to work so I could take care of my mom.

Lowes has been amazing and gracious to me. Im very proud to have worked there.

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Review
#225961 Review #225961 is a subjective opinion of poster.