Lowes Reviews and Complaints
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Lowes sells broken returned dyson at full price.
I went to Lowes today to buy a new Dyson animal ball vacuum. They had one left in the box on the shelf. I was really happy they had one. I put it in the cart and check out paying a total of $524.69 thanks to 10% off for a military discount. As I am loading the box in my truck I noticed the bottom is a little beat up looking and is duct taped shut. I figured it was probably damaged in shipping but that's what packaging is for. No big deal right? Wrong. I get home excited to suck up all the annoying dog hair my old vacuum couldn't handle thanks to my golden shedding from the summer heat. I open the box and about s#$t my pants. The vacuum was destroyed and full of hair and dirt. I mean the only way this could happen is if someone chucked it out of a moving vehicle. I instantly went back to Lowes with my nice slightly destroyed Dyson. I walked to the customer service desk, showed the girl and ask for a manager. 25 minutes later the *** *** shows up. He looks at it and looks at me but doesn't say anything. So I ask "Please tell me how this ends up back on your shelf for sale at full price with no markings like damaged or used?" His reply and I quote "Well we don't inspect returned products its not our responsibility." Really? No apology no offering any store credit just a fat *** telling me its not his problem. He said we will refund you your money or give you another one in 2 weeks when they come in. Sorry but if it simply did not work when I put it together that is fine, but it was a returned used product these *** bags tried to resell at full price. I took my money back and told them I was never coming back. The kicker is I went to Best Buy and bought the newer model for $100 cheaper and guess what, it was actually new. The reason I am writing this is to let anyone who reads it know anything you buy as a "new" product at Lowes could be a broken used returned product because they don't care enough about their customers to check what shape the *** is being returned in. *** Lowes.
Peverted Employee Jimmie Burnett, Richardson(plano rd) LOWES
I "used"to use the lowes on plano rd in Richardson... Everytime I would go there an employee by the name of Jimmie Burnett(Beware) would try and flirt with me. I'm a 28 year old woman and this man is at least in in late 50's or 60's. At first I thought it was innocent and kinda cute of him... He started literally following me around the store, FLIRTING. I finally had enough of it when I came in with my two year old and he tried asking me to go on a date with him! I ofcourse already had told him I was married. I just cannot believe some people. I made a complaint to the manager but I have been there since and hes still there!!! BEWARE of the *** *** at Lowes in Richardson!!!!!!!!!!
Lowes review in Jesup, Georgia: Employs don't want to help.
I'm tired of my older family members having to lift boards, flooring, etc. The employs are there walking by the end of the isles and don't give a ***. There not busy just making time. Seems like every dept. you go in you have to beg for help. Most of the time they never come. Seems like I need to take my business somewhere else. When I do I'll take family and friends with me. If your going to work at Lowes then work at lowes don't just go to hang out. If a person needs help then you should help them. Then again the employs aren't the only ones to blame they do have a boss.
LOWES -- *** LOUSY CUSTOMER SERVICE
I called and spoke to 3 people at the LOWES store in cromwell,CT. To verify that a given item was at the location. Since I was interested in it, and would be driving 45 mins. to the location; I wanted to make sure it was there. I was told by a associate, that they would pull the item and hold it for me that night. I arrived 40 mins later to find NO PRODUCT,,,they never had the product at the store all day. MANAGER on duty would do nothing for me,,,,no accountability for wrong and misleading information at this location. They would not do anything to recoup my loss time and money to get to them,,, MANAGER needs to go back to managers training school,,,back to basics when customer is always right,,,SHE WAS RUDE,,and unfriendly, and should be replaced,,, AVOID this store at all cost,,,,customer service is HORRIBLE, and they are highly misleading. AVOiD them ,,shop at their competitor,,HOME DEPOT,,,, never never shop for anything there,,,
No Mercy for NYC Employees Working Sunday with Hurricane Irene - Lowes need the Profits???
I visited your Red Hook Brooklyn store to get ready for Hurricane Irene and was (as everyone has been) discussing this weather event. I found out that YOUR STORE WILL BE OPEN WITH A FULL CREW ON SUNDAY IN THE MIDDLE OF HURRICANE IRENE. I cannot believe that your Red Hook Brooklyn store is NOT closing to ensure the safety of their employees – ESPECIALLY SINCE THE NYC TRANSIT IS GOING TO SHUT DOWN ALL TRAINS AND BUSES!!!!!!!!!!!!!!!!! ALL Officials are making it mandatory that everyone is safe except for LOWES. Is working at your store really worth risking the life of employees IN THE MIDDLE OF A HURRICANE???????????????? Are profits really worth that much to you? Where are the owners of Lowes???? Why are THEY not in their stores when the Hurricane hits to make sure they make a profit????? If this is the mentality of Lowes, I hope that you enjoy blood money if god forbid anything happens to those hard working employees who have no choice.
Lowes review in Martinsburg, West Virginia: Told me i had to go to another line that one was for cops only
While in Lowes home emprovement store in Livingston, Teaxa on August 24, 2011, I went up to the check out to pay for my items. There were about 4 employes standing off to the side of the check out area bullshiting, when a duputy sherrif walked up with a few items in his basket. Imedately one of the employes ran over to check out his items, so being the shortestline I walked up to be checked out also. Thats whin I really got pissed off. There was only one other checker working and she had 6 people standing in line waiting. When i walked up behind the deputy to get checked out I was told I would have to get in the other line. So I told the deputy to go screw him self and left basket and merchandise there and left and went to another store.
Lowes review in Connellsville, Pennsylvania: Water heater - rippoff
I decided to upgrade and buy a bigger water heater 80 gallons. I bought the extended warrantee. In two years the water heater has rusted out and is leaking. Calling lowes and american water heater they told me the process. I have to send pictures for them to review. If after their review they decide they will cover I have to drain tank take it back to Lowes and they may replace. All labor is my expense. Stay away from lowes never buy appliances there. Go to sears they have much better warrantees. In addition it takes hours to get someone on the phone and they refuse to transfer you to a manager. This is a total scam stay away
Lowes review in Stone Mountain, Georgia: No Delivery
Wanted a Job-site delivery for tuesday am. No truck available as the driver is in the hospital. No back-up driver? Lost a comercial sale to Home Depot. Does this sound like a smart way to do business. One would think that the ecomomy would prompt us all to help any and every customer. I've been in the Loganville,Ga. store nearly every week since it opened, and the service (except for a bad Whirlpool D.Washer) has been good. My tendency as a Contractor is to have material delivered as my time is better spent on the job.
Lowes review in Columbus, New Jersey: Install
I went to Lowes to get a storm door. I wasn't sure of the size needed so I paid 35.00 to have a contractor come out to measure the door way for me. Now getting someone at the help deck was the 1st step, thank goodness the computer asks the ?'s otherwise I would still be there trying to order a contractor but 3 days go by and ( I ) call Lowes when no one has called to schedule this measurement I paid for. They tell me someone will be calling in the next 2 days so I ask if I can change my home # to my cell # so I don't have to be stuck to my house 3 more days but to my surprise they can't change the #. So finally I get a call from a company called Madison Construction that tells me they will be out in 3 days to do the measurement. I wait and wait and wait. Perhaps they measured a door for install but it surely wasn't my door. I guess I am to assume that who ever got their door measured will also get the door I ordered? Have to call the helpless deck again on Monday. Good luck to you if you use Lowes skilled contractors hope your experience is better then mine. PS if you get a door by accident pass it my way.
Lowes troy built junk
the troy built *** wacker i purchased at lowes 2 years ago has not worked properly since i bought it . never getting up to full power taking forever to get started and then not starting at all. have had the engine tuned up alwys use good gass at the correct amount of mixture just to have it sit there wile i get out the old trusty black and decker electric . Really , it is just *** . The tech blames the quality of gass . i blame troy built because they know about the fuel that is purchased and they should buid lawn equiptment that can work with it ........
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