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Appliance rebate-really??? | Lowes review from Biloxi, Mississippi

3.7
Details
Your $600 rebate only includes buying 2 appliances????.............I bought a refrigerator ($1500) that cost way more than what you require for 2 lesser ($396+) appliances! Not happy in Biloxi!
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Review
#1583954 Review #1583954 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
rebates
Preferred solution
Deliver product or service ordered

Rebate complain | Lowes review from Bristol, Virginia

Why was I denied my memorial day rebate. I bought 3 gallons or stain for my deck. They were $15 off a gallon. should have received $45. everything was filled out on line, with all the information off of the receipt. Why would I be denied. what do I need to do to receive it. Who do I need to contact. it was done on line. can you take care of it. it was Linda Hardin, 4769 Hwy 126 Blountville Tennessee. 37617. 423-366-3205. this is the information you will need to take care of it for me. Thanks
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2 comments
Anonymous
#1716557

https://www.lowes.com/l/rebate-center.html should help.

Anonymous
#1716519

Take a look at the rebate slip or the web site where you found out about the rebate. There will usually be information there on who to contact with questions.

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Review
#1583709 Review #1583709 is a subjective opinion of poster.
Reason of review
didn't receive rebate
Loss
$45
Preferred solution
To receive rebate

Worst experience ever on warranty claim | Lowes review from American, Ohio

1.7
Details
LG washer needs a new "control". I called on 6/18 to schedule an appointment. Repair guy came out on 6/20 and diagnosed the "control" needs replaced. A week later, I called and the representative had no clue what was going on, and she would send an Email to some other department right away. A week later I called the warranty people again and was informed that the part was on order. One day later, they called me and said the part wan on back order, and they found a substitute part that was in stock and being shipped. If I don't hear from them by the 15th (today is the 10th), I am to call back. Total time elapsed: 23 days Time elapsed by the 15th: 28 days One month to get my washer fixed, provided it actually gets fixed. UNACCEPTABLE!!! Wtf
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1 comment
Anonymous
#1715402

Why are you complaining about Lowes rather than LG? When you buy an appliance made in Korea you may find a delay if their US warehouses are out of stock.

They have to wait for more product to come on a boat from Korea. It's kind of hard to complete a repair without parts.

Review
#1583603 Review #1583603 is a subjective opinion of poster.
Product
Lowes Washer And Dryer Warranty
Pros
  • Store organization
Cons
  • Extended warranty service is unacceptable
Reason of review
Warranty issue
Loss
$1000
Preferred solution
Replace washer with comparable one.
Tags
  • extended appliance warranty
1.5
Details
Nightmare scenario in trying to purchase a really good short term sale on bricks. Order #1: Checkout from San Jose store says 35782 available. I put them all in my cart, checkout, get an email confirmation. Next day a call, we don't have any bricks in the store, we...
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Review
#1583375 Review #1583375 is a subjective opinion of poster.
July 2019 No one cared if they waited on you. When someone finally did, did not try to be helpful. Then when I decided that I liked something didn't seem interested. Then after purchasing tile flooring not helpful. Was told I needed to pick it up. So I called ahead to...
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2 comments
Anonymous
#1716433

Lowes is a "Self Service home improvement" store. Exactly What happened at Lowes to cause you to post When someone finally did, did not try to be helpful? More explanation is needed for that one.

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Review
#1582030 Review #1582030 is a subjective opinion of poster.
Cons
  • How they have handled this situation
  • Poor service and rude employees
Reason of review
Really bad experience all away around. Suppose to be installed at 9am this morning 9:30 still not here.
Preferred solution
Let the company propose a solution
Tags
  • Total Customer Service Failure
1.0
Details
Carpet Nightmare - Lowes review
If you have lots of time and money to waste, in addition to not being bothered by the plethora of issues that will result from your install I encourage you to purchase from Lowe’s. I ordered beautiful carpet from Lowe’s and the fourth installation team from the...
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2 comments
Anonymous
#1713619

For every person complaining about Lowes that is heading to Home Depot there is one complaining about Home Depot and heading to Lowes.

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Review
#1580868 Review #1580868 is a subjective opinion of poster.
Service
Lowes Carpet Installation
Cons
  • Anything about their customer service
  • Low quality
  • Lack of professionalism
Reason of review
Damaged or defective
Loss
$1000
Preferred solution
Price reduction
Tags
  • The Work
  • Bad Customer Service And Delivery
2.8
Details
Bottom Line: Took 3+ weeks to get a door installed. (Actually the total timeline was 4 weeks and 2 days). First trip: measure door. Second trip: attempt to install a new door onto an existing jam. End of day: jam, trim and door unserviceable. Door jam totally cut out...
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Review
#1580814 Review #1580814 is a subjective opinion of poster.
Service
Lowes Door Installation
Cons
  • Store slow to respond
Reason of review
Poor customer service
Preferred solution
Make sure the people you contract to are trained properly. Even the owner of the Company turned out to be non-attentive. He originally seemed like he guinuinly cared.

Worst Store Imaginable | Lowes review from Victor, New York

Consistently out of stock on staple items, difficult to get help purchasing a new gas grill (made purchase at Ace, better deal and they appreciate your business). After 5 years of frustration, I have had enough issues that I will forgo the trip to my local Lowe’s and drive the ~25 miles to Home Depot in Victor, NY, better selection and customer service.
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Review
#1580178 Review #1580178 is a subjective opinion of poster.

Installations | Lowes review from Douglas, Georgia

2.2
Details
lowe's came out with a new refrigerator on 7/6/2019 when they got here had nothing to install it with and didn't have any idea that they were going to install it, say they were not told about any installation. being i'm from a small town and it was after 3 pm all hardware store were going to be close till monday.so i was unable to install it. still waiting on monday to get here
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2 comments
Anonymous
#1713179

What does your order call for? Was it written up for just a delivery or does your invoice call for installation as well? If waterlines weren't ordered on your original order they aren't going to magically appear.

Anonymous
#1713255
@Anonymous

full installation

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Review
#1579948 Review #1579948 is a subjective opinion of poster.
Service
Lowes Refrigerator Installation
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Price not honored as listed on Internet | Lowes review from District 8, Louisiana

1.0
Details
On July 4th I went to Lowe’s to purchase Miracle potting soil. It was advertised on internet as $2 per 0.75 cu ft, however many associates and ultimately Supervisor insisted it was $4.28. I showed associates and Supervisor iPhone with price of $2, Supervisor informed me that although it was 4th of July sale it had ended the previous day. At which point I informed him he could take my cart and I’d used Home Depot since it was just across highway from my house. I do not appreciate being lied to or price not being honored. If this is how Lowe’s is going to treat customers in the future I will shop at Home Depot.
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Review
#1579153 Review #1579153 is a subjective opinion of poster.
Product
Miracle Gro Potting Soil
Pros
  • Price was supposedly good
Cons
  • Not close to my house
Reason of review
Poor customer service
Loss
$23
Preferred solution
Price reduction