Lowes Reviews and Complaints
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Lowes in Williamsville, New York - I applied for a credit card
I appilied for a credit card and was accepted with a credit limit of five hundred dollars. I tried to order a grille for three hundred-thirty dollars and it then tells me that I have a seventy-five dollar available balance. How does that work? Needless to say I did not order the grille! If there is a credit limit of five hundred dollars, then that is what it should be. Not 500 as the limit and then seventy-five as the available balance. Anywhere else your limit IS your available balance. I closed my account upon finding that out. Therefore, I damaged my credit. Not smart on my part. Oh well!
Lowes Credit Card
Upset in State College by Lowes
Went to the Lowe's in State College, PA. Requested assistance in the home and garden. Employee recommends a product that kills my grass (for up to one year). I talk with Lowe's and they turn it over to a collection agency that was so rude - i am glad the Home Depot has opened up across the street. Poor customer service. (Unfortunately, management was originally nice)- After waiting almost 2 months for some type of results, (after i called headquarters yesterday)they are willing to give me 100 for something that is going to cost over $700 to repair.
Lowe's Home Improvement was running a sale on granite counter tops. My wife and I made a decision to purchase and spent two hours helping our service rep draw up a rough sketch of our irregular shaped counters, including what they call a "bat wing" style with...
Buyer Beware- check you receipt before leaving Lowes Home/garden
Check your receipts from Lowes in Winston Salem. Today they posted these cute little outdoor candle lamps for $3.00. But they rang up for $4.00. Funny part- they were originally $4.99- so- someone put them in the puter for the wrong price. By the time the clerk sat and did nothing after "I " went and verified the price, I told her, never mind- it wasn't worth the hassle (she was going to call instead of "walking a yard" to verify the price.Small issue- but if they make mistakes with these small items, I bet there are bigger ones too! I felt like I was not appreciated as a customer.
Lowes osage beach
well waht should i say i worked at a warrensburg mo where i was a manager. i was told to keep something quiet and for years i did. now that they screwed me out of a job by cutting back on zones, im coming clean. why would lowes knowingly promote a manager to another store when they break there wifes arm. not only did the higher ups know about it they were there to witness it. without giving out names this person is still a store manager at the osage beach store i heard recently. consider urself exposed. and no longer will i keep quiet.
Lowes overcharging/debit rip off
I went to Lowes in North Canton, Ohio to make a purchase. The cashier told me my total was $1,200. I told her that sounded high when I gave her my debit card. She finished the transaction and handed me m receipt. I stood there and looked at the receipt and did not allow the next customer to proceed. I told her that she over charged me about $100- $150 and handed her back my receipt. She said that a supervisor would have to fix this at the service desk. After waiting 15 minutes in line, the supervisor Angela got to me. I told her the situation. She said that the ONLY way that she could fix this was to refund my $1200 from my checking account (which would take 48 hours) and now charge me an additional $1050 -$1100 again from my checking account. Thus I would need to leave there paying $2300 for my $1100 order and wait for 48 to get $1200 back... absurd... to fix $100 overpay she must charge an additional $1100... what if I didnt have an extra $1100 to "loan" Lowes for 2 days? I told her that was unacceptable. She refunded my order (which will take 2 days) and I left with nothing. I left a complaint on the Lowes website asking for a call immediately... gave work, home and cell telephone numbers- still no call back. DO not shop at any LOWES.
We bought our refrigerator from Lowe's about four years ago. Well when the frig was delivered to us, some how a dent was put in the door of the refrigerator so the driver told me that a dent had been put in the door and that I should contact Lowe's and let them...
Lowes in Atascadero, California - Washer and Dryer on Sale Not Worth the Migraine
This is almost too much of a headache to write about so I will be as brief as I can. We purchased a Samsung front loading washer and dryer in November 2010 from the new Paso Robles Lowe's, about an hour from where we live. I am not using real names, but will if I need to verify any information. We got them on sale from a lady there, we will call her Jill, and thought we were getting a great deal since we researched them and price compared them before we finally made the decision to go with that pair at Lowe's. It didn't take too long initially to get the pair as they were in stock and they had supposedly checked in the back to make sure they were there and in great shape. Either way when they delivered them the dryer had two gashes across the door, a dent on the side, and was missing the legs making it sit lower than the washer. We called Lowe's and they ordered another dryer. We had to keep calling Lowe's to check on the dryer and explain the situation each and every time we called. After at Jill's instruction that it would be a month or more before they could expect anything in (it had already been 3 weeks at this point) and to try back then, we called back in a month. She said that it looks like everything was taken care of and we had already received the dryer. They forgot! Their customer service was horrible! Not only did they forget that we never received our dryer we never received our original receipt that Jill said she mailed to us as we made the purchase over the phone. Without that receipt it makes it harder to receive the rebates, and warranty from Lowes. We went back and forth with Jill and the store manager which, we will call Jack. He said it was impossible to print out another original receipt or a receipt with the Lowe's logo even on it. After two trips to Lowe's we were able to get a similar receipt that PG&E and the Gas Company accepted, thank goodness, as we were coming up to the deadline for the rebates. The dryer ended up taking over two months to receive because it was coming from Korea and it wasn't even the same color! Apparently because it was a different batch it was off color to what we had. So we turned that dryer away and after some calls to the store manager the guys delivering were allowed to switch out the door and put legs on the dryer we originally received. The store manager gave us 10% off the pair and was supposed to send us a gift card reflecting the amount, but we never even got that. When you can't even trust the Store Manager to follow through what does it say about the store? We will not be shopping with them anymore.
Lowes Gift Card
Lowes in Houston, Texas - Failed to give prodcuct I paid for.
I tried to order carpeting. told I had to pay $35 or measurements. I had 3 rooms measured for carpeting 2 rooms for tile. Told company I only wanted two (2) rooms of carpet nothing else. The other measurements would be for future work. Waited the 48 hrs for a phone estimate, I called the following morning. estimate wasn't in yet, went back later that afternoon. It still wasn't ready, was told they were going to fax it over I would be called when it came in. I called the next morning, given an estimate for carpeting for three rooms of carpet not 2 at double the price and not given the measurements. They couldn't give me a breakdown of the sq. footage. I bought at another store, no payment for measuring they returned calls, did what they said they were going to do. Quote and honor their price. Lowes felt like a bait and switch operation. I would like my $35 refunded and I'll never bother Lowes again. David L Marsh
I purchased a new washer at the Wilma Rudolph Blvd., Clarksville, TN Lowe's location on a Tuesday evening. First off, despite their advertised "Next Day Delivery" I was informed the next available delivery time was between 12 and 5 on Thursday. I rearranged my whole...
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