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Lowes in Altoona, Pennsylvania - District Big Wig

I dont know why the bosses get excited about the DM's coming to the store. Its like christmas for me, it means there will be soap and paper towels in the bathroom. It also means that most of the worthless blueberrys will be doing some real work which means my one man show might actually get some help. Lowes should change their commercial to say "we'll kill the morale of every employee by asking for more and giving you less. At least at Burger King I got a bonus for christmas. Lets all rise up employees, take a stand.
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2 comments
Anonymous
#228110

This made me laugh... Our DM is in our store DAILY...

Also, our Zone mgrs are constantly on the floor, helping customers, bringing town top stock, zoning the depts.

Sounds like you work for a terrible store.

(we bonus every quarter! ) :grin

Anonymous
#219213

It happen's all the time so just get over it

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Review
#209075 Review #209075 is a subjective opinion of poster.
I opened store 2449 in rochester nh ,our store manager was randy godett.we end be one of the best stores to work at. the employees were the best,and we proved it.they sent randy to a stoer in lowell mass. and we ended up with a manager that didnt care about us as an...
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5 comments
Anonymous
#752165

I hope you understand that now Lowe's #2449 is now managed by Michael D Richard who has skyrocketed our sales and the store in general. We are 33rd in the company for LCC's.

All the employees I interact with everyday love our store!

Team 2449 is the best in retail! Proud to be a member of the front end.

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#208939 Review #208939 is a subjective opinion of poster.

Lowes in Amarillo, Texas - Carpet Installation

I have never been so angry at a store as I have been with Lowe's.I had carpet installed by 2 guys that looked like druggies,I felt very uncomfortable with them being at my home,some of the tools that they used around my new pedestal bed hacked pieces of would out of my bottom drawers,also seams are not even,plus I have ravelling around the baseboards that shouldn't be there and they took a piece of my carpet with them,didn't bother to ask if they were allowed. I reported them to Lowe's and all I got was that these two carpet layers are fired,that sure didn't fix things here.Never again!!
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Review
#208169 Review #208169 is a subjective opinion of poster.
Loss
$2

Lowes in Winder, Georgia - Warranty extended - Don't buy-for fools.

Long story short: Don't buy the extended warranty..They don't have in house repair they contract it out. So naturally you get put on the back burner because the contractor will always do the job that pays today rather then a warranty job where he has to wait on his Lowe's check. There is no time limit so Lowe's can just wait you out. They got the that passive aggressive thing going on. Talk nice, but there not going to help. The lady I talked to on the phone was telling me that they can't next day air for every customer. What Horse muffins! They collect millions of dollars in warranty sales which most is pure unclaimed profit and Lowe's won't even Next day air a part for a Customer that has spent Much Much money with them. Never shopping there again.
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Review
#207626 Review #207626 is a subjective opinion of poster.
Deck Failed Structural Inspection and Lowes won't Fix It
Deck Failed Structural Inspection and Lowes won't Fix It
Deck Failed Structural Inspection and Lowes won't Fix It
Deck Failed Structural Inspection and Lowes won't Fix It
Typical Lowes or even Home Depot story. During the booms, they get in to contracting business and then find out they don't know what they are doing. Lowes promised a turnkey deck installation in February 2008. The installer finally arrived in July but need adult...
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2 comments
Anonymous
#1213859

you the customer are the ones held to meeting code requirements.It says it on every deck order,You built it that makes you the contractor.

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Review
#207592 Review #207592 is a subjective opinion of poster.
Loss
$24
I am disgusted with GE Money Bank and Lowes. I paid off a credit card loan with Lowes and GEMB, who handles their credit transactions, keeps sending me late fee notices, that increase each month. I have called and written to the company with no luck. If anyone is...
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13 comments
Anonymous
#954028

What is the problem with paying back money you borrowed, under the terms you agreed to? If you don't want to be indebted to someone, don't borrow.

If you do borrow, don't borrow beyond your means and ability to pay it back in a timely fashion, as agreed.

Credit cards are a nice convenience to paying cash and give you flexibility in paying the balance over time. Use them correctly and they are a great tool. I tend to pay the balance in full, except larger purchases where I may pay back over a few months.

I pay very little in interest doing it that way.

Who in their right mind finances a consumer item with a credit card at a high double digit interest rate and makes only a minimum payment? Get a handle on your finances and take control.

Be responsible instead of blaming the bank. Be the master instead of the slave.

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#207558 Review #207558 is a subjective opinion of poster.
This manager that was wearing a blue vest with service manager on it helped us, but when we told him thank you for helping us, he just stayed close by and would not leave us alone and this happen at the Spokane Valley Store and this is not the first time with this...
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2 comments
Anonymous
#211745

What are you up to. Unless you are up to something this would not bother you. Probably ruining your plans of shoplifting.

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#207146 Review #207146 is a subjective opinion of poster.

Lowes in Ellenton, Florida - Lowe's Is Terrible

Long story short: I bought a Shop Vac from my local Lowe's. I traveled 30 minutes home, opening the box and found it to be used! It had grass in the box, dirt on the unit, and had scratches. I packed it back up and took it back to Lowe's. So, I had to waste an hour of my day traveling back and forth, not to mention time at the store. I requested a manager and discussed the circumstances. I told him it wasn't like I was returning it because I didn't like the color. I wanted assurances that it wasn't being put back out on the shelf. He looked right at me and said that he didn't think it was used and didn't know why I had a problem. I was flabbergasted. He refused to give me anything off of the purchase for my trouble and that I had to sign the return slip to get my replacement unit. I signed and wrote "unhappy - disagree with manager" at the bottom of the slip and took my new unit home. I wrote lowes.com when I got home and was referred to the store manager. He gave me standard corporate lingo telling me it wouldn't happen again; no empathy, no real apology. So, I wrote lowes.com again and stated that I wanted someone above this store; someone away from these people that knew each other. I was batted to another store and then back to the local store for another individual who can't tell me what his job is (??). He has reiterated the same lingo and asked me what I wanted. I told him that all I was seeking was 10% off my purchase for my time and trouble; again, I was buying a used item. Three days later and nothing. . .no email, no answer, no nothing. I am preparing to write their corporate email to discuss again. This is all over $10 they are giving me a hard time over. Now, for me it is more about principle. I don't necessarily care about the $10, but I want them to show some empathy and care. It appears that won't be happening anytime soon either.
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7 comments
Anonymous
#276068

Actually I hold three college degrees; including a Masters and am currently working on an additional Masters, work full-time, volunteer with two different organizations for approximately 5 hours a week each. I thought this site was to vent and let out frustration.

. .not to be treated like you are better than me for some strange reason. People shop. .

.*** happens.

. .and customers deserve satisfaction.

Anonymous
#275934

Your tears sustain me

cry more about it.

Seriously though....You must be unemployed to have all this time to waste getting "Justice"

Anonymous
#236171

Open the item next time you buy to make sure it does not happen again. People use stuff and return it all the time but never tell the store they did and it gets put back on the shelf. Sometimes its not even the same item.

Bluefield
#211284

I am not whining. I merely don't think that I should have been sold a used item as new.

And, a little apology would have been nice by the CSM. I do believe that 'accidents' happen, but I also believe that good customer service wasn't practiced upon my return of the item. That is all. As I said, I don't care about the money.

No need to be mean toward me. I just joined this board and thought this is what it was about.

. .my bad.

Anonymous
#211186

Quit crying you big baby. It's not Lowes fault some *** repackaged the vac when he was done with it and returned it.

If you are like most people you would check to make sure everything was there if the box had been opened, so I assume it was sealed if you didn't mention it in you complaint. Stores don't put used product on the shelf to *** consumers off. They did take care of you and exchanged it for a new one. It's not their fault you live 30 minutes from their store.

You need to live with the fact that things you don't like can happen.

Get over it and get on with you life. Why loose sleep over a few bucks?

Anonymous
#210360

Lowes is good for buying the stuff.People who work for them do not take their job seriously.So if you want to get something install think twice.They are not responsible for their contractor.So far in my dealing with Lowes i am not happy.Do not take risk be wise.

Anonymous
#210186

Maybe you should contact BBB or shop vac. . .just a thought.

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Review
#206625 Review #206625 is a subjective opinion of poster.
Lowes Paint Dept mixes a gallon of paint, then opened the lid to put sample color on lid and they never bothered to pound the lid closed with rubber mallet as required. The can is sent home with my husband who was picking up a couple other items while waiting for...
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10 comments
Anonymous
#975652

I would have to agree that its your fault I would never trust something like that or leave it to chance . Yes they should of did it but I think it's ignorance on your part .

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#206623 Review #206623 is a subjective opinion of poster.

Lowes in Adel, Georgia - Poor customer service on extented warranty

I have a washer I purchased 02/07 with a extented warranty thru next year 2011. I called customer service on Mon 11/01/10 to report a claim. After 5 days of calling I finally was able to get one person "Annie" to help me. I was continuously lied to each day after devoting 1 - 2 hours a day trying to get someone to help me. The same line was given each day the "team" had to look into it and I would get a reply within 24 hours. One representative Ronald "Ron" even complained about what an inconvenience I had been to him. The end result was, because of recent heart surgery, I had to hire 2 men to come to my home, load it in my truck, and I carried it 90 miles roundtrip to get someone to fix it....I have bought my LAST appliance from Lowes and will devote any spare time to encouraging others to do so, also. This isn't a threat, but a promise.
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Review
#206403 Review #206403 is a subjective opinion of poster.
Loss
$900