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1 comment
We have been loyal customers since 1998 and i have asked repeatedly for a lower interest rate. No deal they tell me and after screwing up our promo amount on our statement with our regular balance, i have had enough. it is ridiculous that they get to charge 22.99% ....
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Anonymous
#150846

Are you talking about customer service at the store or at the credit card company? Store associates have nothing to do with the cards, including extending credit lines and AP...

Author
Location
Cookeville, Tennessee
Review #182618 is a subjective opinion of poster.
0 comments

Lowes in Baltimore, Maryland - Signs in Stores Becoming Unreadable

Over a period of several Years, the Signs, Product Packaging, and other Printed Material at Lowe's Stores have become almost undecipherable to those of us who only Speak and Read English. I finally got fed up and Complained to Lowe's Home Office. I got a Wimpy Reply about how Lowe's supports Diversity. OK - Here's Diversity: To provide an equal opportunity for ALL Lowe's Customers to Shop in a Comfortable, Home-Like Setting, Give Equal Space on ALL signs and Packaging to every Language spoken in America. OR - Just Go Back to Plain English on Signs and Packaging........
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Author
Location
Baltimore, Maryland
Review #182309 is a subjective opinion of poster.
3 comments
I have worked in your southport store for a number of years and HATE IT. you try and tell us we don't deserve breaks and the cashiers can't sit down on stools without a doctor's note. We are so unterstaffed its not even funny. Your customers are *** who...
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Anonymous
#153353

Ladies, you\'re right. Unfortunately this is going on everywhere, in some places worst than others, but seems to be present at some dregree in all sorts of business. If the as...

Author
Location
Shallotte, North Carolina
Review #182235 is a subjective opinion of poster.
1 comment

Lowes in Syracuse, New York - Subpar building supplies

my name is gerald martin, i am a contractor/homeowner. i am dipleased with the quality of you cabinet grade plywood and oak and maple lumber. usally i would get coupons in the mail to offset some of the prices. but i haven't recieved not one in over a year. please respond to my complaint. thank you gerald martin, 332 shonnard st syracuse, n.y, 13204, i shop at the store in syracuse, but i use all of them in my area. last year i spent between 15 and 20,000 on construction supplys. the service is usally good.cabinet making is one of my most common projects, so quality plywood alond with router bits and saw blades are important.i think that quality responces are important to good buisness.
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Author
Location
Syracuse, New York
Loss
$1
Review #182079 is a subjective opinion of poster.
0 comments
I wandered through the store not sure where to start on my painting project. Not only was I approached several times by employees offering to help but when I got to the right department I was met by a smiling woman who knew exactly what I needed. I obtained the paint...
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Author
Location
Springfield, Illinois
Review #181670 is a subjective opinion of poster.
2 comments

Lowes and GE

I purchased a GE washer and dryer from Lowes a year and a half ago. My warrenty was out in one year. One day while washing a load of cloths my washing machine just stopped working. After calling a service company (A GE certified company) to my home, I was told that I needed a motor and a trans. The service company also informed me that the model of machine i have has had problems since it came on the market, he said he has replaced hundreds himself. I was pissed, just like the service man said, there is no way that GE does not know that there is a problem. Did they send out a recall and make it right for the consumer? NO, they did not. The two parts I need cost more than I paid for the machine. So I called GE customer relations and told them how I felt in so many words, they did offer to pay for the parts but not for labor. If i had the machine for 5 or more years then ok but only a year and a half i should not have to pay for anything. I also called Lowes because they sold me this product and they also no there is a problem. Why would u sell your customer a bad product?
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Author
Location
Monroe, Louisiana
Review #181616 is a subjective opinion of poster.
0 comments

Lowes in Newark, New Jersey - Joseph saberi i emailed about him and to date no response

i emailed about a district manager about month ago and to date , no response on wht had happened. i like to no why i didnt get a response, cuz he is a lousy district manager with no ways of talking to a consumer who has purchased thousands of dollars from lowes. i would like a response asap it was about a fense i had a contract for and all expunged from computer as i have asked for after measuring for a fene and making a contract it was denied by a phone call saying couldnt do it cuz i had an ing pool that a salesman overlooked
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Author
Location
Newark, New Jersey
Review #181560 is a subjective opinion of poster.
3 comments

Lowes in Iaeger, West Virginia - *** Eater Ripoff: Will not honor warranty on *** eater

I purchased a Troy-built *** eater from my local lowes store, used the 2-cycle oil that came with the unit, and got less than 15 minutes of run time before it burned out. When I contacted Lowes, I was told they would send it off for repair. After 2 weeks I was told, the unit is too dadly damaged to repair, because the mixture was too lean. Now they want me to pay an additional $45.00 for a unit that is scrap. Customer service at Lowes has deteriorated in the past couple of years to the point that I will drive an extra 20 miles each way to avoid dealing with them any more.
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Author
Location
Iaeger, West Virginia
Review #181535 is a subjective opinion of poster.
0 comments
Went to the Central Oklahoma Lowe's on May Ave on April 12th, 2010 to buy a Vinyl fencing that was on sale. After 10-15 minutes of trying to even find a sales associate and locating the sale item (the worker couldn't even locate it, I had to!) we had to wait...
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Author
Location
Oklahoma City, Oklahoma
Review #181508 is a subjective opinion of poster.
2 comments

Lowes in Indianapolis, Indiana - The employees need to be trained properly

I went to Lowe's to buy some landscaping timber and a store employee came towards me and instead of asking if I needed help just looked at me and keep on going didn't say too words to me so I finally had to walk around until I found some one and I was told that (I don't work in that area)Which I is fine but the person in question could have called some one who does work in that department on his radio but he didn't and walked off again I was left in the cold so to speak and as much money that I have spent there I figure I should have been able to at least ask some one where the timber was located so I left and went to Menard's and guess what I got treated like a customer instead of a fixture.
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Author
Location
Indianapolis, Indiana
Review #181469 is a subjective opinion of poster.