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Lowes in Herndon, Virginia - Terrible Vinyl Floor Inastallation

Lowes installed a vinyl floor with Balance Point as their contractor. They did a horrific job, couldn't bevel the molding, destoyed my refridgerator. After 3 attempents, Balance Point still could not get it right, and Lowes would not make it right. Mark, the owner of Balance Point has promised to send an appliance repair man to *** the damage to my refidgerator and even told Lowes that he paid someone to check the damage, but to this day no one has called or shown up. Mark from Balance point is a liar and a thief. Do not let his crew into your home. Once they have your money you are on your own. I will never do any major business with them. I will go there beacause they are close to buy small items. Dave Pedrianes
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Review
#217995 Review #217995 is a subjective opinion of poster.
Loss
$2200
I recently purchased a GE appliance from Lowe's. The sign stated that the appliance qualified for a $50.00 rebate, which was part of my purchase decision. The clerk had difficulty getting the rebate form to print, and I had to wait. I submitted the rebate, and now...
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9 comments
Anonymous
#829376

I was doing some research while on hold to see why my rebate was half the amount it should have been and found this site. I purchased paint from 3 different stores to get enough to paint my house.

I sent in the rebate for with all three receipts, the rebate form and a memo explaining where the paint was purchased and the expected total for the rebate. I was able to contact the rebate center via the customer service 800 number and they were able to straighten it out and are sending a second check. I have to say that no reasonable person would have every been confused by what I sent in so I am skeptical. That being said, Lowes does seem very willing to make things right anytime there is an issue.

I own rentals and probably average about 40 - 50 purchases a year and have been very happy with the ability with Lowes to make things right if there is a problem and there have been very few. One last item. I did get a Lowes credit card to help finish a project that I couldn't finish on time without. I was disappointed that I was automatically signed up for some sort of insurance plan to pay off my card in case of death, disability etc.

I guess I should give them the benefit of the doubt that maybe it was spelled out on the application form, but I don't remember it and would never sign up for that.

They also cancelled that for me right away and refunded the money.

I say if you run into an issue, Call Customer Service. I think they will do their best to make it right.

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Review
#217944 Review #217944 is a subjective opinion of poster.

Drug in lowes store #469

i was in the Lowe store #469 last week shopping with my family when i seen an employee handing drug to another employee. now i know it was drug because i seen a baggie of a white substance. i quickly gathered my family up and walked out the front door. i will never shop at a place like this again. i hope you take a look at these and realize what you need to do. doesn't Lowe's have a drug policy and why isn't it enforced. i did notice this store was going through a remodeling and was wondering if they test the remerch crew as well.
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1 comment
Anonymous
#239997

Only a Lowe's employee would use the term "remerch"

Review
#217866 Review #217866 is a subjective opinion of poster.

Drug use in lowes store

i have been working for a remerch company (mallard group) for around 7 years. now and recently found out that they will be doing a criminal back ground check and there remerch employees. i feel this is a great thing to do. my company has been sending bad people to are crews lately. peolpe that have been in prison, people who do drug, and just your everyday trouble maker. my crew lead has had to fire plently of people of this crew for those reasons. i am very surprized that lowes corp lets these remerch company just hire anyone in to these stores. i would hope lowes corp will take care of these problem so my family and i could shop in these stores.
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2 comments
Anonymous
#251753

trust me...I have worked at a Lowes and I have witnessed countless employees under the influence. One of them is good friends with the store manager.

I am so glad I don't work there anymore. That place was filled with inbred rednecks and losers.

Anonymous
#240821

Go back to Mexico until you can clearly spell and communicate in ENGLISH. All the Remerch crews that I have seen are supposed to have been background checked and drug tested long before they go into the stores. Unfortunately that doesn't always happen fast enough and that's why a manager has to stay overnight with them to make sure they don't rob us blind.

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Review
#217864 Review #217864 is a subjective opinion of poster.

Lowes lousy extended warranty

I bought a Whirlpool side by side four and a half years a go. Still "supposed to have a warranty".This appliance has a meat bin in the freezer that is to narrow for the rails and when you try to pull it out it drops off one rail.I know you're thinking why now are you doing something about this problem.Truth is its a situation that only requires using the pull out the drawer two or thre times in four years to clean it.But the main thing is its still under warranty.I've been jaw boning Lowes and that half a**s company that handles their warranty coverage(Sevice Advantage) They're telling me that its a cosmetic issue.I talked to Whirlpool about this and its to late for them to do anything(whatever happened to goodwill service).They also told me its a cosmetic thing.The lady also told me its a common practice for appliance dealers to steal parts from one refrigerator to go on another one.Lowes warranty sucks.
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3 comments
Honest4Sure
#367155

That is an original QC issue. Probably could have gotten Whirlpool to send you another drawer close to the purchase date.

But this is not a functional (electrical, electronic,mechanical) issue so your warranty company has nothing to do with it.

There's no violation of the service contract here. Rig up something yourself to make a better fit.

Anonymous
#249875

well if it's been that many years it is kind of *** to complain about it now after using the product for four and a half years, I'd say get over it.

Anonymous
#239904

My recommendation is to speak with a manager at the store where you purchased the refrigerator. Suggest this alternative: ask if the store will reimburse you if you order the correct drawer for the refrigerator. I suggest this because you seem to imply that you think the drawer in yours isn't the correct one for your model refrigerator.

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Review
#217011 Review #217011 is a subjective opinion of poster.

Lowes losers

Lowes is by far the worst place to work for. My managers would talk trash behind workers backs and be a smart *** to workers they did not like. They spend so much time watching workers on cameras then caring about customers. Most managers have no degree whatsoever, hence do not know the correct way to communicate in a professional manner. Its very sad to see what Lowes is doing hiring within, their getting uneducated bosses who know nothing but to try to act intimidating and scary to fellow employees. My boss would never even take a second to say hi to employees and stare at that ground when walking past him. My boss would also use slander against employees, use the buddy system for favorites. This may not be the case at other stores but it is at 447 Christiansburg Va. What a shame, I am quitting because of suck immature childish behavior by adults who act like kids.
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2 comments
Anonymous
#675588

The same holds true for all the Lowes in WNC....they all suck to work for, unless you are a pretty girl or are young then you will get fast-tracked to a cushy job.

Anonymous
#251754

I feel your pain. I had the same experience at a Lowes here in Georgia.

Inbred rednecks who don't know how to do their jobs. God forbid they have the title Zone manager or Sales manager...its a powertrip for them. I reported them to the EEOC.

Lowes doesn't like that. They don't like to look bad...oh well

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Review
#216707 Review #216707 is a subjective opinion of poster.

Lowes in Dayton, Ohio - Website

I often look to find items for my home; i feel your website is not user friendly. I wanted to look at the department that has doors; but i cant it will show me your adds only...you need to change this website so it is more user friendly. You are loosing a considerable amount of business that would come to your company by this site not allowing consumers to look at what they are looking for. Now i will only have two choices, Lowes & Home Depot. I feel that i could be driving 45 minutes to your store to purchas items if i could view them first. Please try to fix this.
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Review
#216506 Review #216506 is a subjective opinion of poster.
i have had a terrible experience with Lowes with both a carpet and a door installation. For the carpet installation, i had someone come to my house and measure 2 rooms. No one called me with an estimate. When I called to get the estimate, the person i spoke with...
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1 comment
Anonymous
#316686

Lowe's is going to give you better service than Home Depot.

Review
#216400 Review #216400 is a subjective opinion of poster.
Lowes sells me the product, but then ignores me 4 months after buying my refrig. They turn their service for appliances over to A & E who does not care, and has VERY pour service. I will never shop at Lowes again. They have contracted their service to non-responsive...
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10 comments
Anonymous
#994000

A&E is horrible my washer had the drain pump go out that took two three visits. Then the 3rd visit they put *** in the start button then three visits on that they installed the new penal and and he tell me he had trouble putting it in it looks horrible he's says I can call and complain he didn't care. Never again lowes

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Review
#216382 Review #216382 is a subjective opinion of poster.
Loss
$2600

Lowes in Bellevue, Washington - Lowe's Credit GEMB

Use lowes credit card aka GE Mony Bank all the time. GE only allows us 750 limit. Credit is perfect but we have noticed GE has been lowering our limits on many of our cards. We called and where told we dont charge enough, carry balances long enough.. so we paid off our lowes and closed it along with 11 other Ge Money bank cards we had (dillards,belks,walmart,pennys,steinmart to name a few)we complained to lowes the manager did nothing...with a 750 credit limit and us owning 9 rental houses that always needs something 750 does not buy much we will now shop at Home depot which just gave me a 5000.00 limit the was offering 10,000 but i said 5k was more than enough to use in a 30 day as we pay off our balances when the rent comes in.....Banks and credit companies are killing american business.
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1 comment
Anonymous
#332021

I shop Lowe's every week ( I did). Sign,said to use your card and get 5% off every purchase.

I signed up and was turned down on the spot. I have 50 years of perfect credit,Pay off every month. No bills. 800+ credit score.

Yon need to get rid of GE Money bank.

Fire them. They will kill your business like they did GE,once a great co.

Review
#216132 Review #216132 is a subjective opinion of poster.