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Lowes in Fremont, New Hampshire - Incompetent staff and terrible service.

The Lowes in Epping New Hampshire door installation dept. is incompetent and makes numerous mistakes that cause delays and problems with the intallations. They ordered the wrong door twice for my home. I started this process in October 2010 looking for a door and it is now January 10th, 2011 and they called today to say again to say they ordered the wrong door. They canceled 3 installation appointments. I would never do business with them again and would avoid them to install a door for your home. I had to rearrange my schedule for the installations that never ocurred.
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1 comment
Bobo71863
#234327

The Door and Window installation dept. of Lowes (Epping, NH) is incompetent.

I had started looking for a door with Lowes in October 2010. They ordered the wrong door twice and cancelled 3 installatin appointments. They called today January 10th, 2011 to tell me they ordered the wrong door. They said it would take another 21 days to get a new door.

This would take me into February to get a new door. Should it take 5 months to get a door installed into my home?

NO!!!! :sigh

Review
#215684 Review #215684 is a subjective opinion of poster.
From the start to the end of my experience in ordering GE Profile range and range hood, Lowes dropped the ball. I shopped online and ordered those items by phone from our local store; the person in appliances told me I'd get the receipt in the mail; it never...
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Review
#215370 Review #215370 is a subjective opinion of poster.
Loss
$1500

Lowes in Barnegat Township, New Jersey - Dishwasher delivered broken

The first time I used the dishwasher it would not run through an entire cycle. Called Lowes. They sent a repair man out two weeks after the call. The repair man said it was error 13. Needed a bigger valve not enough water pressure.Got the valve in two days. Repair man was a "no show", for the second appt. I called back Lowes they got them to come back 4 days later to install. Still doesn't work.Lowes made three other repair calls "all no shows". I missed 4 days of work.Lowes will not call me back.I've had a broken dishwasher since October 7th.They say they will call me back and don't. Don't go to lowes and don't buy Whirlpool. I am out 400.00 and 4 days worth of pay.Worst two companies ever!!
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1 comment
Anonymous
#241879

Another Broken Whirlpool Dishwasher from Lowes...

I had a similar experience. Bought new Whirlpool dishwasher from Lowes and within a few days, it started turning itself off mid-cycle.

We had better luck with repair people (A&E) coming on the appointed day, though they were 1.5 hours late two out of three times.

I wrote a review about the specific product on the Lowes site and even though it met their policies, they emailed me that my review was rejected. That tells me that reviews on their site can't be trusted any more than the products they sell.

Review
#214893 Review #214893 is a subjective opinion of poster.
Loss
$400
I ordered 17 Pella Windows from Lowe's located in Augusta, Maine. The project specialist, James Squeglia, came to my home and did the preliminary measurement for the window sizes. Then within a week the installer came to my home and did the final measurements. ...
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1 comment
Anonymous
#264547

This bait n switch seems to be par of their contractor service desk...(any large purchase)....The price match competitors then deliver a inferior product. Lowes claims they operate as such to prevent apples to apples implimentation, But end providing the consumer with rotten apples. Then have a hard time hororing their coupons or rebates...

Review
#214790 Review #214790 is a subjective opinion of poster.

Lowes Is The LIAR

I was LIED to by lowes, they said if i would pay a certain amount that I could save 200.00 dollars by paying off early. I did it and now the bunch of CROOKS say i still owe the 200.00. LIAR LIAR LIAR. I hope they enjoy the money cause they won't get anymore from me. I LOVE HOME DEPOt I just got my new credit card in the mail. Off to HOME DEPOT. Lowes LIES LIES LIES LIES LIES LIES LIES LIES LIES LIES LIES LIES LIES LIES Oh did i mention that LOWES LIES like a dog?
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Review
#214424 Review #214424 is a subjective opinion of poster.

Lowes in Spotsylvania, Virginia - Blinds

Awful service, Very unorganized. I ordered Blinds from this store paid in full for installation, on the day of installation which I took the afternoon off they call me with 1 hour delay saying they forgot to order brackets, another 2 weeks pass by and I recieve the brackets but when I call they say they don't have anybody available for installation. I would never go back to this store. They don't have anyone helping you withe the issue they are responsible for. They just pass you off to eachother on the phone.I hate LOWES and will never shop from their store.
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1 comment
Anonymous
#234222

You should call Lowes Customer Care. They make sure that these type of issues get resolved, and they are really appreciative of any feedback from customers. 1-800-44LOWES (1-800-445-6937).

Review
#212758 Review #212758 is a subjective opinion of poster.

Lowes in Dallas, Texas - Poor workmanship, no one knows whats going on.

Bought a pella door from lowes and had it installed- the contractor who installed the door cut corners and left things undone. Trying to get lowes back out to finish the job has been a nightmare. Know one seems to know what is going on and I get a different story every time I call or go to the store in person. I will never buy anything from lowes again. This was at the store on Wilmington Pike in Centerville, ohio. Sorry customer service, sorry products, sorry contractors that they must have gotten off of the street. Please rely to this.
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3 comments
Anonymous
#231670

That's not fair to say that the employess don't know what's goin on, I work at store 1944 and I can honestly say, I dont give a *** about u customers.I bust my *** all year and at the end of it all I get is an I'm sorry we can't give u ur $35 bonus cause time r tuff. So come on into lowes u yuppie *** nothn brings me more joy than screwing up ur order

Anonymous
#231309

I had troubles with Lowes at Troy AL.

The main problem relates to emplyoees; they lack of basic skills their jon may require.No body knows nothing about nothing; when you get an estimate is usually wrong or 3-4 times higher than any other (well qualified) contractor; in addition a few employees are rude and seem to care nothing about costumers.

Anonymous
#227187

Pella Windows & Doors in Pella, Iowa, will be happy to help you. They will make sure you are happy with door either by having Lowes correct problem or they will.

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Review
#212582 Review #212582 is a subjective opinion of poster.
Loss
$2000

Lowes in Jefferson, Pennsylvania - Nationwide home. Wash PA RUDE. DISRESPECTFUL

iNSTALLERS 4 LOWES .THE MOST RUDE PERSON . TO ME .MY FAMILY.AND HIS OWN CREW. GOS BY THE NAME RICK. SNAKE IN THE GRASS .BAD BAD BAD BAD BA DBAD BAD BAD BAD BAD BAD BAD BAD ABADA BAD BAD BAD bad bad bad bad bad bad bad bad bad bad bad bad bad bad bad crook crook crook crook crook crook crook crook bad abd abd abd abd abd bad abad bad bad bad bad bad bad abd rud rude rude rude rude rude rude rude rude rude rude *** *** *** aas rude rude rude rude rude rude rude rude rude rude
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Review
#212571 Review #212571 is a subjective opinion of poster.

Lowes in Arlington, Texas - Lowe's Credit Card

I had a Lowe's Credit Card (GE Mony Bank). I made purchases over two years, amounting to $5000. I recieved a bonus check from my employer. I used this money to pay off my bill. GE Money Bank cashed the check and then REFUSED to apply this toward my balance. I made numerous attempts (in writing, phone calls..). I was receiving collection calls from GE Money Bank for a debt that I had already paid. I had to file a complaint with my State Attorney General's Office in order to made GE Money Bank do the right thing! Unbelievable !
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2 comments
Anonymous
#230166

I'm sorry but there has to be more to the story...no credit card does that

Anonymous
#227892

in 2 years of shopping you kept spending money instead of paying off your bill? Thats the best way to ruin your life with credit debt. try cash or not buying from now on.

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Review
#212302 Review #212302 is a subjective opinion of poster.
Loss
$5000

Lowes in Tampa, Florida - Imposible to Reach a Live Person at Lowe's!

Worst customer service EVER!!!! I bought a vanity/lavatory/faucet online and paid $406.60. 1 month later I noticed on my credit card statement that Lowe's had charged me twice for the same item! I've tried contacting a live person through the 1-800 # three times and waited over 30 minutes each time, but I couldn't reach a live person! When I called the store where I picked up the lavatory, they told me that I had to keep calling the 1-800#. I will never go to Lowe's again! I need Lowe's to return my money to my account!
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2 comments
Anonymous
#230169

Go to the store instead of sitting at home on the phone

Anonymous
#228081

Call the story on a Monday morning (between 6 and 8) and ask for the credit coordinator.

There are also two 800 numbers to call. One if for us and one is for you. The one for you in on the back of your card. You should not let the credit center influence how you feel about Lowe's, since the store and the credit center are two different things completely.

But the easiest solution is to call the credit coordinator.

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Review
#211888 Review #211888 is a subjective opinion of poster.