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Lowes in Pittsburgh, Pennsylvania - Lowe's extended warranty
Lowe's has completely dissappointed me. We purchased an expensive front loader from them with the extended warranty. Long story short, we were sold a lemon. It has had a draining problem, which we have had serviced 5 times. They have given me the run around, blown me off. I have wasted countless hours on the phone and lugging my laundry from house to house. They never can fix the problem. I will never step foot in a Lowe's again! Shame on me for not going to a mom and pop store that deserves and needs my business- and one that will stand behind its products and warranties.
Lowes in Philadelphia, Pennsylvania - Poor Customer Service
My husband and I are remodelling our home so I am a frequent customer to Lowe's 2385 in Sayre, PA. After my encounter yesterday with the woman at the return desk I had to say something. It was a simple cash return as always and yet her attitude is always very unpleasant, never a hello or have a good day. As you first enter the store, she glares at you. Her name is Elaina and she has a nasty attitude to go along with her tattoos. Not someone I would want representing my store. Management should rethink their employees.
Lowes in Beaumont, Texas - MR.LJ.store in Lake Charles, La. lied to me
I CALLED THE LOWES STORE IN LAKE CHARLES, LA. YESTERDAY (10/1/10), WHICH IS APPROX. 45 MILES FROM WHERE I LIVE,(TEXAS),BECAUSE MY LOCAL STORE DOES NOT CARRY WHAT I NEED. I ASKED THE OPERATOR @ THE STORE FOR THE CONTRACTOR DESK AND THEN TALKED WITH A ASSOCIATE. I ASKED IF THEY CARRIED "DOW" RIDGED BLUE FOAM SHEETING 2"X4'X8' AND HE SAID YES THEY HAD 32 SHEETS IN STOCK. I DROVE THE 90 MILES ROUND TRIP ONLY TO FIND OUT THE THICKEST THEY HAD WAS 1/2" THICK. THE 2" PRODUCT THEY HAD WAS ANOTHER BRAND (WHITE)AND WITH A SOFTER DENSITY. I WASTED MY TIME (1 1/2 HRS.)DRIVING, GAS,& MILEAGE ON MY TRUCK, BECAUSE OF SOME *** THAT WAS TOO LAZY OR HAD RECTAL CRANIUM DISEASE TO GO CONFIRM WHAT HE HAD IN STOCK. """ I AM PISSED """ I WILL NOT DO BUSINESS WITH LOWES AGAIN!!!!!! LJ
Lowes in Henderson Nevada is the Worse
I have never been to a Lowes Home Improvement Store with such a disregard for customer service. At the Lowes on Marks Street in Henderson Nevada no one seems to be available to help you and when they see you they head in the other direction. One employee that I encountered was on a personal phone call and acted like he did not see me patiently waiting to talk to him. When he finally got off the phone he seemed to be preoccupied and disinterested when helping me. The management team wasn't any better and had numerous excuses in defense of the sales associates and their lack of interest and customer service skills. It seemed that they are giving me a standardized response from some company handbook. Do yourself a favor and drive a little out of your way and shop at the Lowes on South Boulder Highway.
Lowes In Henderson Nevada Sucks
The management team at Lowes on Marks Street in Henderson, Nevada is the worse that I have ever experienced since I started doing business with Lowes. The manager does not return phone calls even after the store operator states that he is in the store but he is busy and will call you before he leaves for the day. So after patiently waiting for a return phone call you end up calling the store and finally reach him. He then responds to your complaints with unsatisfactory and condescending remarks. And his response to your dissatisfaction; if you don't like our service go down the street to Home Depot. Gladly!!!
Lowes in Chattanooga, Tennessee - Don't buy kitchen cabinets from Lowe's
I ordered for plywood kitchen cabinets from lowe's in September 2010, and they came and installed presswood cabinets in my house, I talked to the manager Jerry of the Lowe's at Hwy.153 Hixson, TN, and they said you signed up on the contract early, which they made me to do so, So you can't neither complain nor go to court because of our policy. What kind of nasty policy is that, could some one help me with ideas to get my money back. I will try my best to get my friends, away from lowe's.
Went to Lowes to buy a Water heater,no Help available
I visited Lowes in League City ,Tx # 2821 at 7:30 PM to Buy a Water Heater.No help available.Asked 2 emplyees for help and they told me that they would call some one to help me. I waited 15 minutes, and no help arrived.The store had very few employees working .It seems like a skeleton crew .I had workers at home waiting to install the Water Heater. I finally Left Lowes and drove to HOME DEPOT and purchased a 12 year warranty Water Heater.If lowes want customers to shop in the evening ,then they have to have enough employees working in order to properly service the customers.
I had worked for Lowe's for seven years started: 2 months as CSA (03) 1 1/2 yrs as team lead (04) 3 yrs as dept. mgr. (04-07) 2 1/2 yrs as zone mgr. (07-10) As a zone manager (senior management) you are incharge of handling anywhere from 15-50 employees daily and...
Lowes in Reston, Virginia - Seems to me
Everyone on this site seems to be a Yank. It just aggravtes me to have to go out in public and listen to the whinning and complaining. Use a little patients and don't expect everyone to know exactly what you do. We all learn something new everyday. So keep your jerkness at home. We know the dog wouldn't play with you up home and maybe you should go back and try again. It's all been messed up where you came from, that's why you're here, and now it's fastly becoming more and more intolerable here.
I purchaced a whirlpool cabrio washer and dryer from lowes in 2007 and have and problems with the washer 2 to 3 times a year, since i have requested to have them, replace it with a new one, they say well ot has to be 2 consecutive same problem incidences then its 3 now...
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