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1 comment

Lowes should send cs people for training!!!!

I went back to Lowes in Hickory, NC this morning to see if they would honor the bogof on the veggies plants. I bought the plants on Saturday and the sale started today. I still do not have them in the ground yet and would have gladly returned them to save twenty something dollars. Well the return person had to ask the girl behind the customer service counter. That girl should not be working in cs as it was plain as day that I had inconveinced her. It is the little things like this that really make me want to shop at home depot! To that girl.....jobs are hard to come by these days...be thankful you are employed!!!!
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Author
Location
Richmond, Virginia
Review #179217 is a subjective opinion of poster.
13 comments
After buying my home I went to Lowe's in Lubbock, TX. to spend some serious money on new washer/dryer, dishwasher, refrigerator, custom oak blinds, french doors, glass storm door and more. I could find nobody to assist me in the appliance or door area. When I...
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Anonymous
#1317079

I work at lowes for 18 years I can't get any help from them in their department every time customers ask for help I tried to help from them seem I can get any help from them ...

Author
Location
Lubbock, Texas
Review #179054 is a subjective opinion of poster.
2 comments
I recently bought a router and router table because my shaper died and I was fighting a deadline. When I got the items home both boxes had been re-glued shut. Screw heads on the router had sawdust in them and components of the router table had markings on it showing...
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smarks
#134501

Being an ex-employee of home depot, i know you never assume returned tools are as represented. It just shows laziness on the part of lowes employees to competently due the job...

Author
Location
Brooklyn, New York
Review #178849 is a subjective opinion of poster.
6 comments

Lowes in Greensboro, North Carolina - Did not have product

On 4-8-10 I went to Lowes 125 Huffman Mill Rd.Burlington N.C to purchase on SALE 2/$10.00 Knock Out Roses.Needless to say 2 years in a row theyhave been out.I went back and they said they would be in on Tues...went back on Thurs.and was told the truck broke down and they would be in on Friday.So..back to Lowes today 4-17-10 and you guessed it..still they have not recieved the roses.Fortunately a lady named Ruth was on duty and got the Manager Steven and they were very nice and helpful.Now what is your problem?Are you not using a Vendor that can supply what you order.if so you need to change or at least DO NOT ADVERTISE PRODUCTS YOU DO NOT HAVE.I am a PISSED SENIOR .My income does not allow to go to your store 3 times for one item.Burlington has a very good store ..so take care of it. Shirley Dixon ave been out.
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Author
Location
Greensboro, North Carolina
Review #178761 is a subjective opinion of poster.
4 comments
I have bought everything from Lowes when I remodeled my whole house in the last few years. I always recieved A 10% discount from the management. Recently I went to the Camden SC Lowes where I always go and wanted to purchase an trialer. And management told me that...
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Anonymous
#657659

There are always customers who spend way more than you do at Lowe's. You are not unique and you are not doing them a favor. They own the product that you need. Based on your t...

Author
Location
Cassatt, South Carolina
Loss
$599
Review #178605 is a subjective opinion of poster.
0 comments

Denied promo loan @ lowes stores

I applied for an interest free promotion @ LOWES, and after being asked several personal questions was denied on the spot. No reason was given and LOWES didn't even know who they were using for the credit bank, so I couldn't call and had to wait for the deniel letter. Reason for denial, "UNABLE TO VERIFY IDENTITY WITH INFORMATION PROVIDED". What a crock, and of course there is no phone number on the denial letter. I don't understand, after all the intrusive questions, they can say they can't verify who I am. Total nonsense. As far as LOWES stores, they should know what credit agency is being used and provide the consumer with that information, in the event of a denial.
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Author
Location
Vero Beach, Florida
Review #178566 is a subjective opinion of poster.
3 comments

Lowes Store Screwed Me Out Of $107.00 Gift

Lowes store screwed me out of a $107.00 gift! I had brought back a non working product,Lowes said they would exchange it. Instead of exchanging the gift,like they said they would.They gave back the person who bought it for me,credit on there credit card.I asked Lowes not to do this,but they did againest my wishes. The person who bought me this gift, no longer has that credit card,so the card does not exist.I had asked Lowes to cancal,the transaction & so did the person who had bought the gift,since the card does not exist anymore.Lowes saided they would call me back,but didnt.I got a brush off from them,when I called them. Lowes has my $107.00 gift.I cant believe Lowes gave back credit againest my wishes,on a credit card that doesnt exist.Why couldnt Lowes, just give me a even exchange like they said they would.THANKS TO LOWES,THEY SCREWED ME OUT OF A GIFT THAT WAS BOUGHT FOR ME!!
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Author
Location
Saint Louis, Missouri
Review #178295 is a subjective opinion of poster.
1 comment

Lowes in Newark, New Jersey - Dishwasher purchase

I bought a dishwasher from Lowes.com. I made the purchase over the phone after viewing it online and paid by creditcard 3 days ago. I still have not been contacted with any delivery schedule! I have been put on hold by the store waiting for a manager for more than 20 minutes and hung up. I called the Lowes.com number 4 times today and gave up after waiting mre than 30 minutes for anyone just to answer the phone!! How does this company stay in buisness? How do they sell anything if they don't bother to answer the phone?
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Author
Location
Newark, New Jersey
Review #178154 is a subjective opinion of poster.
30 comments

Lowes in Mesa, Arizona - Lowe's 3000 Management needs to be FIRED

I don't mind shopping at Lowes, I am a vendor for Lowes, Home Depot, Walmart, Kmart, Ace Hardware and so forth. I've never in my 30 years of dealing with stores had any trouble until Lowes #3000 opened their doors. Lowes #3000 is on Rural and Baseline in Tempe, Arizona. I get along fine with all the employees except for the management. They are *** bent on doing things "WRONG". My suggestion is to stay away from this store, especially the garden center. Want quality? Go to Home Depot on Warner & Kyrene. Tell em Charlie Jackson sent ya
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Author
Location
Mesa, Arizona
Review #177900 is a subjective opinion of poster.
0 comments
First, there were the three delivery attempts. The first time, for some reason my name didn't get put on the list. The second time, they didn't have all the parts. The third time, they were four hours late. I actually got the washer that time, but...
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Author
Location
Nashville, Tennessee
Review #177698 is a subjective opinion of poster.