Lowes Reviews and Complaints

Lowes HR Department, you are a ***. My mother taught me that if I have nothing relevant to say then to not say anything.

Apparently your mother was at the bar taking it in all 3 of her holes instead of teaching you a lifes lesson. So sorry you missed it but if you would like to get in line I can teach you a few lessons like how to stop excessive bleeding from your mouth.

Lowes HR. Take a good look in the mirror when you talk about inbreeding.

Lowes has collective destroyed more lives than the Nazi's did in WW2. You clearly are the Lowes SS department.

man, we charge 800 bucks to replace a door

it takes all day to take a door out, flash the sill, install new door, insulate with foam, and get it to swing correctly, install new lock, re-trim inside and cap outside trim with vinyl coated aluminum, then caulk.

if these two people did all this stuff in two hours. first i don't believe it, second they probably did a really bad job. I've been doing this stuff for over 25 years.

Have you returned to the store where you made the purchase? Or contacted your install sales team?

Lowes stands behind all of their installs from start to finish and guarantees customer satisfaction.

I've never heard of an issue that a store is unwilling to fix for a customer.

Very commonly, leaving a message for a manager never really makes it to the manager, they dont work in an office environment afterall. I doubt you're being ignored and I bet theyd be willing to take care of you properly.

Sorry to hear you had an upleasant experience. We'd like to see if we can offer any assistance.

Please send your contact information/phone number to creditcardhelp@ge.com so we can have a specialist contact you directly. Please do not post or include your specific account number.

Thanks,

RCF Communications

retailer4life, you are a ***.

He's also the customer that will be back at the service desk next week screaming as to why his rebate hasn't come in the mail yet.

you are a ***

Our machine was finally repaired, the whole thing was repaired, top, basket, over 1200 in parts I believe its been awhile. However we took out an extended warranty and it was finally fixed by someone else.

I usually don't leave bad remarks and was really upset over how the repair was handled. It later turned out good and the machine works great now, all new parts.

PC Richard usually has good service, but, don't take out a service contract. No one will ever show up.

Uh, Lowe's DOES NOT have repairmen working for them, otherwise they would pull up in a Lowe's truck, hence the name J & M Appliance Repair. They are simply contracted out repair people, same as Home Depot, or whoever.

FORGOT TO ADD, DO NOT LET THEM SEND J & M APPLIANCE, THEY DID A NO SHOW, AFTER I GAVE THEM DIRECTIONS AND THEY WERE LESS THAN 5 MIN AWAY. LED ME TO BELIEVE HE WAS ON HIS WAY. 245PM AND ITS 630 PM, NO CALL TO SAY SORRY STILL LOST NOT COMING.

The above is exactly what occurred to me. I bought a refrigerator for 2096 dollars plus tax.

I bought it on the premise I would receive a 260$ rebate. The receipt clearly had the rebate listed. The clerk had trouble getting the rebate form to print and got it from a different computer. I sent in the rebate and was denied with lowes stating it was not a qualifying product??

But the clerk advised it was, the receipt printed with the advertised rebate. The form was provided by lowes and all the rules were followed. But I received a letter in the mail I was denied. I sent the letter back with the highlighted portions on the receipt of the qualifying product and the rebate (both on the same receipt!) No reply.

I called the number and got automated responses (they didn't want to talk to me). I have a home depot right next to Lowes and an Ace near by. I'll be shopping there permanently from now on.

This was the Lowes on 71st in Tulsa, OK. They stole 260 dollars from me.

No, I totally disagree with this theory of speaking with a manager at Lowe's. I tried that idea and one even filled the rebate out again for me, all to no avail.

Lowe's simply doesn't honor their own rebates. TRUST ME!!

Again, I no longer make any purchase from LOWES. I go to HOME DEPOT and they honor their every promise.

I have made major purchases at Lowes in Somerset, KY and Knoxville, TN and I did not receive my promised rebate from either purchase. I do not think Lowe's honors their own rebates.

I no longer shop there AT ALL. I would suggest you go to HOME DEPOT.

We are bringing cases for purchasers who haven't received their rebates. Please call my cell at 201-926-9200 or email jsantoli@santolilaw.com with your tel no.

Jos. Santoli, Esq.

Lowes has a 800# for customer service. Use it.

they will take your info and forward it to the store management team and the District manager. One of the upper managers at the store will call you. Tell them what happened. If they don't offer to refund your appliance and rebill it minus the fifty dollars ask if talking to the District manager about it will make a difference.

We as managers are suggestively trained to never let a complaint get to the District manager. You will get your FIFTY back.

Nah, that would be TOO EASY for them! Some customers are only happy when they can complain rather than doing the sane, rational thing and come in and explain the situation to someone.

Why not just go to the store and explain the problem? The employees don't want you to be unhappy, and if you have a legitimate complaint, they'll work to resolve it.

Total bs