Filter by rating
filters
State:
Show
City:
Show
Product:
Show

Lowes in Poughkeepsie, New York - Supervisors need communication skills

Supervisors need to trained in communicating with the staff in a professional manner. If your staff is in a good mood the customers will notice it and will most likely shop there because they will think this company cares about its employees. Lowes is a warehouse with home improvement merchandise. Most people who go there will need assistance. If they are greeted with a smiling face and a willingness to help the customer that customer will be back. If your employees are upset at their supervisor because he/she do not know how to talk without screaming or using profanity, this will affect their performance. Also practicing bias treatment. will cause a division among the staff. Train these people. I shop in the store in Newburgh N.Y. and I have seen how some of the supervisors behave. This should be addressed. . get
View full review
1 comment
Anonymous
#688918

I feel were they're coming from it's happening right here in the Metairie store 1054, Louisiana :(

Review
#195236 Review #195236 is a subjective opinion of poster.
The true (unfortunately) story of the dishwasher nightmare. Our dishwasher went out on 8/6, and we have a LOT of dishes, so life without a dishwasher just isn't going to happen in this house, so we ran straight out to get a new one. We know a couple of people who...
View full review
17 comments
Anonymous
#1745536

I bought a fridge from Lowes about 5 years ago and the installer kinked the water line so "it wouldn't drip" while installing it even though I told him that the water was turned off. Long story short-water line broke due to being kinked, water ruined hardwood floor; Lowes refunded cost of floor.

Bought a Bosch dishwasher from Lowes and was told that the installation was free. Found out later it wasn't. After 3 years it went out. The diagnosis was the water pump.

Got a free dishwasher from a friend that was remodeling and after 2 years the same thing happened-we have extremely hard water in our area. Went last week and bought another Bosch dishwasher from Lowes and a water softener.

Our Kitchenaid dishwasher never did work as well as our Bosch. Oh, and we are installing this one ourselves.

View more comments
Review
#195174 Review #195174 is a subjective opinion of poster.
Loss
$400
I just had my Lowe's Card canceled?? I had a perfect account with them. All of my accounts are good and on time. But because I have been having problems with( 1 )card company for the last couple of years Lowe's canceled my card. The other card keeps...
View full review
8 comments
Anonymous
#1692123

Used my card as we flip homes always paid bill on time and when we sell we pay both cards off in full they immediately close both accounts we will never shop there again this is bad business practice

View more comments
Review
#195085 Review #195085 is a subjective opinion of poster.
I purchased $4,200 of kitchen cabinets. They had a sale with 10% off and with my new creit card, I received another 10%. I save $840 dollars which was great. I had to make two 60 miles trips to get all the cabinets home. Found out 2 were on back order. When I went to...
View full review
Review
#194955 Review #194955 is a subjective opinion of poster.
GE Dryer front load 13 months old heater went out Monday Aug 2nd called for repair wrong number given in extended contract. Got correct number repair will be done Augs 4th 12/5pm good to go so far. Repair man gets here says he has to order the part will be back in...
View full review
2 comments
koscheiman
#209401

I had the same problem w/ Lowe's and my oven. Was w/out main oven for 3 weeks waiting for part sent wrong part first time around.

Fortunately our oven has a bottom drawer that can be used for baking.

I was also double charged for warranty service. Apparently Electrolux has nothing to do w/ extended warranty bought at time of purchase, so after 1 yr when factory warranty expires they send info on extending warranty.

I did not catch this until I called for repair and I was reimbursed $13 for a @180+ contract--what a rip off! :(

View more comments
Review
#194915 Review #194915 is a subjective opinion of poster.
Loss
$698

Lowes in Norfolk, Virginia - Order on bill not delivered three weeks agowhocares

I ordered fence three weeks or more ago,no fence or reason why it has not shown up but its on my bill.I called the store a week ago and was told it would be delivered on 08 16 10 well I'm still looking. They have my cell and home both have answering service,and there is no log of them calling.I have a birthday party in my yard and with everything else going wrong this was not to be one of my worries well i guess i was wrong.I now wish i had shopped with home depot but it is now to late poor me. THANK!
View full review
Review
#194878 Review #194878 is a subjective opinion of poster.
Loss
$500

Lowes in LaVale Md Couldn't care Less about the customers and employees

Lowes in LaVale Md cares only about profit, that is it. They obviously treat their people like ***. The customers are treated equally as bad. I even had one fellow tell me (who is staunchly anti-union)that "Lowes needs a Union because they treat their people so badly. He is a contractor! When I go in there, only a few faces are familiar. Most are new hires, mostly unknowledgable yound kids. When I need help, I need someone with experience in that department and the products. Not some snotty nosed young kid proficient with his cell phone! Please do not get me wrong, there are good, knowledgable people in that store, but they are far and few and in between. Management seems to be the dregs of the area. Perhaps, if Lowes had some competition like Home Depot or Menards, things would change. But for now, no competition is in sight, so that store does what it wants to do.
View full review
Review
#194693 Review #194693 is a subjective opinion of poster.

Lowes in Florence, Alabama - Pissed off

Lowe's in the Shoals area stinks, you can't get help and you have one person in three departments and I heard other people talking bout that they have to come in at 5 in the morning to work the truck. I went to school for Man. and I know that you don't bring your people in early to work the truck unless they are the stocking crew why would you risk loosing sales, well let time break it down like this we know people and it seems like all the temp. part timers are laid off and the part timers only get 10 hours and the full timers the Main man is telling them not to come in so all of this equals BONUS for him and leaving the customer and and the people out to dry. this store needs help ....
View full review
Review
#194631 Review #194631 is a subjective opinion of poster.

Lowes is a great place they are some things that overcharge

I love lowes I get everything from lowes but I think they overcharge I had to get a wheelbarrow tire 34.98 did not think was bad but I was looking around and found the hold wheelbarro for 34.97 and that is one penny cheaper than just the tire I don't need the hole thing just the tire and rim I talk to them and i got it 10% above store cost which is good but that is wrong to put that kind of mark up on things. But as the people that work their they are great.
View full review
Review
#194604 Review #194604 is a subjective opinion of poster.

Lowes Gaithersburg Maryland Does Not Care About Their Customers

I would avoid dealing with this Lowes and possibly the entire company in general if the procedures followed by this store are indicative of company policy. After purchasing a dishwasher with installation, we noticed about 2 days later that water was leaking from under the dishwasher and on to our brand new hardwood floors. Since Lowes outsources their installations to subcontractors to insulate themselves from having to deal with installation issues, I was immediately put in the middle of their blame game. They went back and forth between blaming the manufacturer, the installer, back to the manufacturer and that is where we stand now. As each day goes by, the water under my hardwood floor continues to damage and Lowes could not care less. They keep stating it is an insurance issue, I disagree. It is a Lowes issue. The right thing for them to do is to fix this now month old problem and let the lawyers and insurance companies sort out who is going to pay for it. I will never buy a single thing from this chain again. I would advise you to avoid their installation services because if something goes wrong, you are going to be in for a lot of needless headaches.
View full review
1 comment
Anonymous
#177688

You need to contact your insurance company and they will get it fixed. Then they will Sue lowes on your behalf to cover the costs they paid out. Also contact your states Better Business Bureau they will get on Lowes ***.

Review
#194500 Review #194500 is a subjective opinion of poster.
Loss
$2500