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Lowes in Chicago, Illinois - Installers harass

Carpet installer at Lowes was harassing us by calling at all times of the day. Wanting "off the record" payment and even showed up to our house unexpectedly. Carpet installer at Lowes was harassing us by calling at all times of the day. Wanting "off the record" payment and even showed up to our house unexpectedly. Carpet installer at Lowes was harassing us by calling at all times of the day. Wanting "off the record" payment and even showed up to our house unexpectedly. Carpet installer at Lowes was harassing us by calling at all times of the day. Wanting "off the record" payment and even showed up to our house unexpectedly.
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1 comment
Anonymous
#178172

You should call Lowe's speak to a manager preferably the sales manager or the store manager and they will fix this problem. He is definitely breaching his contract!

Review
#194460 Review #194460 is a subjective opinion of poster.

I also bought Troy Bilt *** at Lowes.

I bought a belt drive self propelled Troy-Bilt 21" self propelled lawn mower. The belt has broken 9 times in the last year and a half. I finally caught on (after 5 or 6 belts)that the belt that sells for $18.00 at Lowe's can be purchased for $3.95 at most real hardware stores. I also have a Troy Bilt push mower. It is a real piece of junk. Lowe's does nothing but say don't bring it back to us. I am a slow learner. I also have a Trow-Bilt Tuffy spring assist *** eater. I can't say what I think about it here. I will buy nothing at Lowe's again.
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3 comments
Anonymous
#193256

Also, Craftsman uses the same motor companies for the "specs" on their product. They also deal with the some of the same parts dealers since the parts "people" also have the market cornered with their "giants".

"Retailer4life", go to your displays in your OPE dept. and look at a manual for Try-Bilt pressure washers. Find the company who is now over the pressure washers. You will find that it is Generac.

The same Generac out of Wisconsin that handles some of Lowes generators. Use the # in the manual and call that company. They will explain why they have the rights over a product with the name Troy-bilt. It has to do with distribution and parts.

And they wanted to stay with an American affiliate. Peolple reading this comment. We have all the info and tools that we need to educate ourselves as consumers. We sometimes need some guidance.

Also, you are the only person who has the final decision on what product you buy. Everyone, good luck in the future and God Bless!

Anonymous
#193248

Also, remember this. Home depot--Cub Cadet, MTD.

K-Mart--Yard Machine, MTD. Bolens, Huskee(not Husqvarna), Yardman, and alot of others, guess what? MTD!!! one-third of Craftsman parts division is tied to MTD affiliates.

MTD is a giant that can handle mass distribution worldwide for all the companies that are affiliated with them. However, the companies under MTD still have their own rights with a portion of royalties that go to that company(Cub Cadet, Troy-Bilt, ETC.)They also have specification rights when it comes to design apart from MTD. There is a MTD brand that is called MTD. Husqvarna tractors are affiliated with Frigidaire/Electrolux because of the increase in popularity with their product.

Frig./Elect. can handle the volume of merchandise and move it worldwide. Most cosumer hotlines, sites, books or magazines will explain these procedures.

They will also give you a better understanding and show you yhe integrity of the product and company name that backs it. "Retailer4life", good effort, but, a little bit more on Lowes.net and some phone calls to the manufacturers in "our" store will help educate you.

Anonymous
#176826

I work for Lowe's, and the Troy-Bilt line that Lowe's carries is not Troy-Bilt. They are made by MTD.

Yes, the MTD of WalMart and other discount lawn care fame. MTD merely bought the Troy-Bilt name. Sort of like the Sylvania TV brand Sears sells.

Famous brand name, but made by el cheapo electronics manufacturer Funai. These companies merely BUY the name, nothing more.

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#194248 Review #194248 is a subjective opinion of poster.

Lowes in Odessa, Texas - Upset

looking for front door. one employee was busy with customer. two others standing around doing nothing. waited for busy employee to get help. Kevin Wilson did great job of helping. went back on sat. after getting front door mes. didn't like Clint he was 45min. late and didn't call to let me known that he would be late till 45min later which i was back at work.never i am sorry or anything!!! any way back to sat.morning young man tells me i have to have tax whatever for $20.00 and me telling him i didn't need that he said i had top have this and that to be able to get door. i am so disappointed in service. it is as bad as home depot!!!! we were happy to see you come into the comm. but i see it is all the same. will not see me there again and will never buy any thing from you're store . lousy service people that don't know what the are talking about lousy lousy lousy!!!!!!!!!!!!!!
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1 comment
Anonymous
#177450

they lie to seasonal employees that they will bet reviews after 90 days. Confronted HR she said they don't hold reviews on seasonal workers.

That's a known lie. There's a massive click their in the front end, some cashier walk away from their registers and when I complained one of them two weeks later got a review to stay. I never missed a day and even showed up on days when someone called out. The place is filled with favortism and discrimination.

I also had 3 customer compliments that were given by customers to management. That's what you get for being dedicated.

Lowes is crooked, crooked, crooked.

Review
#193964 Review #193964 is a subjective opinion of poster.
Loss
$1028

Lowes in Tulsa, Oklahoma - Tired of Interruptions

This may sound like a silly complaint, but my father is currently adding on to his house and updating certain rooms. My boyfriend and I plan on eventually buying the home, so we think it's important that I participate in a lot of the cosmetic decisions. Every time we go to Lowe's, which is just down the street from us so its really about location, the employees constantly talk over me, ignore me or interrupt me while I'm speaking. I'm aware that I look young, but employees should probably avoid treating their customers as if they were ignorant children. When I say an attic vent is located on the West wall, I mean it is on the West wall and I did NOT mean the East wall. I know my directions, I've lived in this city for most of my life. And I believe that I do know which metal best matches our appliances in the bathroom, and I do not believe these employees who have never seen the house know better. If I'm trying to cut the wrong wire, then by all means, jump in and stop me from killing us, but if I'm trying to have a conversation with my father about cosmetic features of a home, then butt out. Seriously, you would think that employees would understand that I have the final say. I will do things myself before I let them ever come into my home again. Honestly, even the window installation was terrible. The men practically yelled at me because my father chose an ignorant contractor. I quit.
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#193640 Review #193640 is a subjective opinion of poster.
I work at 1926 Redding CA, never have I worked at such an unprofessional work place full of *** and alcoholics especially when it comes to people up in management. And if you don't hang out in the bars like management and some of the employees when you have a problem...
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9 comments
Anonymous
#1701014

lowes need more loader

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#193555 Review #193555 is a subjective opinion of poster.
I learned that it is very common, an associate not close the cover properly causing the paint to spill in the car, in this case, Lowes will pay for the cleanup and for the damage the paint do in the car, but if it make home without spilling, Lowes is not reliable...
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3 comments
Anonymous
#175983

I seen a Lowes customer dump a bucket of paint in their brand new car in a Lowes parking lot. The store admitted they were at fault and offered restitution.

SRS is a 3rd party, 3rd world bunch of dirt bags.

They are out to save money for Lowes, not spend it for them. I know this first hand.

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#193339 Review #193339 is a subjective opinion of poster.
DO NOT GET YOUR KITCHEN CABINETS HERE! Lowes is HORRIBLE for installing kitchen cabinets! When my husband and I first sat down with the customer rep to re-design our kitchen he was extremly friendly and made us feel very comfortable. He gave us loads of advice on what...
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2 comments
Anonymous
#421300

I'm installing a kitchen as we speak and the designer must have had a rubber tape measure

:p

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#193198 Review #193198 is a subjective opinion of poster.

Lowes in Virginia Beach, Virginia - Failed to provide professional warranty service

Lowes warranty service consist of 2 visits in 2 weeks ,2 calls, another 7 days for delivery of parts ,and another 5 to 7 days to install parts. total of 28 days to fix a front loader dryer purchased 9 months ago. this is the warranty service that LOWES is happy to sale to you @ $139.00 .. MY ADVISE dont buy appliances from LOWES if they cant honor the warranty the proffessional way. you will be better off having your LOCAL appliance repairman fix it in 2 days then to have lowes' fix it within 30 days. save your money.dont buy your appliances at lowes,and surely dont pay for the warranty or extend it. go to a proffessional appliance store.
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1 comment
Anonymous
#174109

Wait a minute....if it was purchases 9 months ago it's still covered on the manufactor warranty. Not the EPP.

Your local guy can fix it then.

He will then charge the call to the vendor. Sorry for the inconvience.

Review
#193187 Review #193187 is a subjective opinion of poster.
My latest Lowe's managed front door replacement project started off great and sadly, has come to a disastrous stage. In the end, the installers came and removed my front door down to the studs and then realized that the custom door that was measured and ordered by...
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1 comment
Anonymous
#316683

More bees with honey than sarcasm...

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#192746 Review #192746 is a subjective opinion of poster.

Lowes in Newark, New Jersey - Lowe's delivery no show

I ordered a whirlpool washer 3 weeks ago and they still haven't delivered it yet. I contacted the North Bergen Lowe's and the delivery dept doesnt even pick up the phone. So I spoke with the operator who told me it wasn't in stock yet and they were waiting for the washer. I called back again and another worker told me it was scheduled to be delivered tomorrow. Who are they kidding? They are liars and do not have any respect for their customers. I am very disappointed at Lowe's. I cancelled my order and if they don't credit the full amount I'm getting a lawyer. They just lost another customer.
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2 comments
Anonymous
#177948

If you got your money back you cannot sue them. Why are people so "sue happy" Hopefully the lawyer takes your money before telling you you dont' have a case.

Anonymous
#177945

Why would the delivery dept pick up the phone if they are on the road DELIVERING!!

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Review
#192608 Review #192608 is a subjective opinion of poster.
Loss
$900