Lowes Reviews and Complaints
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Lowes in Maysville, Kentucky - The employees treat u like ***.
When u go to lowes and u can't find what u need. Then ask for help, they treat u like *** when u tell them u have a double wide. I buy alot at lowes. I know that there is a differsant in some things in a house then a double wide. You can make alot of things work. I don't have a problem with any of the products at lowes, just the way they treat u when they know it goes on a double wide. The employees treat u like they don't want to help u no more.
i went to lowes to pick a refrigerator for delivery five days ago went through 3 reps and finally got it done. then came delivery day, appointment was around 5:30 but they came at 4:30 and i was not home. so they said they will be back. they did not show up till 8:00 pm. Anyway that was not the problem, theproblem was that they delivered me a floor. i realized that the unit is old after they left. the refrigerator was not not installed because it is a gift to myuncle. they sat it on my garage. i called the store afterward. the managertold me i bought a as it model. itold him no, because when spoke to the 3 reps , none of them told meit is a as is model. one of the rep check the back room and told me they have one available. then the manager called me call and said they reason they delivered a floor model is becasue the new one in theback room has a dent on the door. he told me they should of call and let me know. he invited me back to the store to resolve the issue. " just come and talk to mary(appliance rep)she will take care of you. got in there, talked to her, she suggested a door swap(take the door from theone from thegarage and put it one this new one that has a dent). i said "no" because i paid for a new undamaged fridge . i finally got mad and asked for her manager. hetold me there is nothing he can do but suggest a different model. i asked for a refund, he said it will takes atleast a week to get the moneyback for visa debit card. i asked what should i do, my uncle is moving to his new house tomorrow. this is a gift. i cant buy it some where else coz the money wont be back for a week.
Lowes in Des Plaines, Illinois - Lowe's Extended Service Warranty
I purchased a Troy Built snowblower in December 09 with the 3 year service plan for $99. It states on the brochure that I was given with my receipt, that if service is need "an in-home service appointment" can be scheduled. Ha! When I called the number on the brochure I was told my $599.00 snowblower was not covered. It only covers items over $899.00. Plus, pick and delivery of the snowblower to a repair shop is not covered. I live in Aurora, IL and they wanted me to haul this enormous snowblower to Westmont, IL. BTW - the location is Lowe's in Oswego, IL. I hope they are satisfied with the $700 they got out of me because I will never, ever buy so much as a nail at Lowe's again. I'm also telling all my friends, family and neighbors to never shop at Lowe's.
Lowes Delivery Service
Lowes didnt read the constitution
We just recieved a memo about posting things online such as you tube and twitter and the like. they can kiss my ***. freedom baby freedom. this is what there worried about instead of the slave treatment that they dole out everyday to there employees who are pounding the cement making there 15 billion profit possible. *** you lowes. each employee should unionize or start stealing. there return policy promotes it. rock on red vests. im so sick of hearing about the thousands ready to take my job. that just makes me work hard enough to not get fired. and you wont have to take my job you can have it. i can find another dead end job
Lowes in Camden, New Jersey - Fisher Paykel Smartload washer & gas dryer.
In the past 6 years I had 9 service calls for my fisher & paykel washer & dryer. As I look at postings on net I see these same complaints from many others. I do not understand why a recall has not been issued. The dryer bearings were replaced twice. The washer leaks. The circuit board was replaced on washer.Today I'm waiting for another service call for loud noise & vibrating dryer. All I can say is my previous WHIRLPOOL washer & dryer never had a service call. Like they say they don't build them like they used to. SAVE yourself money & NEVER BUY FISHER PAYKEL
LOWES in Homestead Fl.100%disabled vet.REFUSED ANY PHYSICAL help to transport 85lds.A/C
I am a 100% DISABLED OFFICER WITH A SEVERE SPINAL CORD INJURY. MY 3MON. OLD 85LBS. DANBY 11K, $430.00 A/C unit SUDDENLY STARTED BANGING/SHAKING at 2 am. a BURNING SMELL DEVELOPED ! I UNPLUGGED IT. LOWES IN HOMESTEAD FL. RUDELY REFUSED ANY SPECIAL HELP LIFTING, MOVING, RETURNING, OR RAPIDLY REPLACING THE NEW-DEFECTIVE UNIT. I CAN NOT LIFT OVER 10 LBS !! I HAVE SURGICAL PARTS IMPLANTED IN MY SPINE ! (PLS. READ MEDICAL REMARKS BELOW). LOWES WAS NOT EVEN POLITE IN IGNORING MY REQUESTS FOR SPECIAL HELP, LOWES BEHAVED SHAME-FULLY AND UN PROFESSIONALLY, AFTER 5 TRANSFERRED PHONE NUMBERS LATER. LOWES CORPORATE SENT ME TO THE "EXTENDED SERVICE" COMPANY . I CAN'T USE THIS POLICY BECAUSE IT ISN'T OVER TWO YEARS YET ! DON'T BUY THIS PLAN THE MONEY IS NOT REFUNDABLE !!... I EXPLAINED THAT IF IT BECOMES TOO HOT IN MY MIAMI MOBILE HOME, MY HEART GOES INTO S.V.T. (SUPER FAST RATE,OVER 200 BPM.S). I WAS TRANSFERRED TO "DENBY A/C SERVICE" NEXT... NOW, I WAS RESPECTFUL AND POLITE I EXPLAINED I WAS DISABLED LINE OF DUTY, MY CIRCUMSTANCES MEANT NOTHING TO LOWES, I DON'T UNDERSTAND PEOPLE LIKE "THIS" NOW SO FAR, 1. LOWES REFUSED TO JUST "EXCHANGE" THE UNIT. 2. LOWES REFUSED TO CREDIT IT TOWARD A DIFFERENT A/C. UNIT. 3. WILL NOT REFUND THE CASH, SO I CAN REPLACE IT BEFORE IT BECOMES TOO HOT 4. A SERVICE SUB-CONTRACTOR WILL CALL ME WITHIN TWO WEEKS, TO MAKE APPOINTMENT TO COME VERIFY IT IS BROKEN ?. 5. 1ST. SERVICE PERSON WILL SET-UP A "HOME-REPAIR" APPOINTMENT, AFTER EVALUATING WHAT MUST BE FIXED. REPAIR PERSON WILL RESPOND WITHIN 2 WEEKS TO REPAIR THE A/C UNIT AT MY HOME. 6. IF SECOND REPAIR PERSON CERTIFIES THE UNIT IS BEYOND REPAIR, IT CAN THEN BE RETURNED !!! 7. IF I CAN SOME HOW CARRY THIS HUGE UNIT TO LOWES IN HOMESTEAD FL ??. IT IS UP TO THE FIRST MANAGER WHO REFUSED TO HELP ME AT ALL, IN THE FIRST PLACE TO DECIDE IF THEY WILL HONOR, 1. THE STORES GOODWILL AND GOOD NAME POLICY, 2. THE LOWES 91 DAY EXCHANGE/REFUND POLICY , 3. THE DANBY 1YR. POLICY AGREEMENT. 4. LOWES ALREADY REFUSED TO CREDIT/RETURN THE 2YR. $35.00 EXTENDED POLICY (DONT BUY A EXTENDED POLICE UNTIL YOU HAVE A PRODUCT 11MOS. OLD !!). IF YOU HAVE BEEN SHOT-UP PROTECTING YOUR COUNTRY DON'T PURCHASE ANYTHING FROM LOWES IN HOMESTEAD FL. THAT WEIGHS OVER 10 POUNDS !. DON'T PURCHASE ANYTHING THAT MIGHT BREAK AFTER IT LEAVES THE STORE. DON'T EXPECT TO SPEAK TO THE MANAGER A SECOND TIME, ABOUT THE SAME SUBJECT, EVER. (COULDN'T REMEMBER THE NAME AFTER THE MORASS OF UNPROFESSIONAL DOUBLE TALK). THIS A/C UNIT COST OVER 1/2 MY MONTHLY CHECK. I WAS POLITE, I ALMOST BEGGED AT SEVERAL POINTS IN ABOUT 8 CALLS. I DON'T HAVE THE 1ST. APPOINTMENT YET. THIS IS A HORRIBLE WAY TO TREAT ANYONE. IT IS SO DEPRESSING TO BE THIS DISABLED, TO BE IGNORED AND TREATED THIS BADLY. DO YOU KNOW HOW HOT A TRAILER GETS IN MIAMI, WHEN THERE IS NO WIND ? MEDICAL FACTS I SHOULDN'T HAVE HAD TO EXPLAIN... I have ARTIFICIAL PIECES IN MY SPINE AND AN SURGICALLY IMPLANTED COMPUTER TO BLOCK PAIN IMPULSES, THERE ARE ELECTRICAL "LEADS" GOING UP AND DOWN MY SPINE. I CAN NOT LIFT OVER 10LBS. I HAVE HEART TROUBLE WHEN ITS HOT I MAY HAVE TO BE IN THE HOSPITAL TO RESTORE RATE.
Lowes in Tampa, Florida - United Flooring Hudson, FL
United Flooring gives terrible customer service and floor installation services. United flooring will lie to your face and give you the worst installation from Lowes subcontractors ever. United flooring scheduling from lack's ontime commitment's. Installers are less than professional. United Flooring does not keep installers accountable to industry standards. United flooring provides all floor covering installations for Lowes and covers Hillsborough and Pasco counties. Makes floor industry look very poor at best primarily for bad service. Why Lowes allows United flooring to install the flooring professionally is a question that only Lowes Installation services can answer. I highly recommend you do not use United Flooring.
Lowes in Chicago, Illinois - If this *** swears at my wife again I will beat his ***
My wife works at a lowes and her manager swears at her. She is afraid to lose her job if she complains because the others that have also have been fired. She busts her butt. She comes in early works on her days off help other departments and she has to deal with this *** talking like that to her. Stay Woody If I see you on the street I will beat the *** out of you. I promise. I have personally boycotted shopping there as a result of this practice of firing the good employees and hiring bad management. Demoralize me I dare you.
Lowes in Livingston, New Jersey - Overcharged for door installation!
I went to Lowes to purchase and have a cliding glass patio door installed. The door was priced about right and the estimate including install was about $435. but somehow I ended up with a bill for over $1000. I called the store manager and have not heard back. It appears that I was charged almost $700 for an install that was standard and took the two men who came under two hours to complete the replacement. I saw their invoice and it gave them $125 for their work installing the door. Beware of using lowes. I found this prohibitively expensively and would not use them again.
Lowes in Augusta, Georgia - Kolbalt Toolbox! Self Destrution!
Yesterday my week old kolbalt Toolbox Fell over all by itself! These upright toolboxes are very dangerous! It is on level ground, and is not overloaded. It can hold up to 1000 lbs, Somehow, I guess on the ground with your tools all over the floor and the toolbox pieces everywhere! I hope lowes can help me with this. I need *** new toolbox. It is nothing but bent metal now! Im glad it didnt fall on a child they would be dead! I will let you know what lowes does about it. Im hoping for the best. Be careful!
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