Lowes Reviews and Complaints

I get it...trying to get something for nothing....you're pathetic

Need a class action lawsuit against ge. lowes. They definitly arent dealing off the top of the deck.

So I get my tax return excited about paying off my credit card at Lowes. Go online to their site on FEBRUARY 16, 2012 and there is a screen on LOWES SITE mind you, that allows me to pay a 1700.00 bill (intense interest rates mind you)for 980.30, said one time offer, so ofcourse I jump on it.

Well it is now April and after 4 hours on the phone this morning, they said that that page wasn't them. ALTHOUGH they do show on my statement where I paid that exact amount..Hmmm..I have made minimum monthly payments for years now, like I would just pick such a large and odd number like 980.30 to pay for the heck of it? When I also paid all my other bills of online that same night? I think not.

RIDICUKOUS. Im filing on BBB>

My husband passed away. I paid off our balance on GE Money Bank Lowes card.

I called to inform them of my husband's passing. They went into collector mode, remember at the time I was talking to these people I had a 00 balance. I was passed to 3 people who ask every question possible about myself.The account was in my husband's name I had authorized use of the account. I was told they could open an account for me which was just a way to get more info on me.

Then they said I was turned down. And sent a letter asking for estate information. And labeled it an attempt to collect debt. The account was paid off.

I called and once again was treated as if I was a customer who had skipped out on paying, I made sure there was no outstanding balance there was not.

And then the gentlemen cut me off and hung up on me. Think twice about going in debt to these people.

The exact same thing happened to me , with sears [GE.] When you lose a family member, you have enough on youre plate , to deal withCorporate headquarters/ no help. I guess ge.

policy is to hit you, while youre weak.After reading about this , I will never buy anything from them. I am very sorry about youre loss.

I was advised by Lowes that GE Credit had been requiring a higher monthly payment than I should have been paying. They said the payment should have been significantly lower and the additional amount I was paying should have gone to pay the principle....essentially due to their errors the bill should have been paid off.

I requested a full audit of my account and sent registered letters but they refuse to provide the information.

If you EVER contest a bill only certified letters with signature will be allowed in court. I am all for a class action lawsuit against these folks.

I get charged late fees for paying EARLY. My payment date is the 28th but I usuallly pay before the 5th.

The I get charged a late fee because they say their computer won't pick up the fact that it is the current months payment until after the 6th. They say it's a "glich" in the system. I wonder how many people have paid late fees for paying early. Also, how much in interest has been paid because you are not allowed to pay until the 6th?

All these late payments go on my credit report and although I've managed to get the late fees credited back to my acct. the blemishes on my credit report remain. The US goverments Office of Thrift is the regulating agency for GEMB.

The web site it www.OTS.gov and their phone # is 1-800-842-6929. Hope this will help.

alaways payed..oh maybe one time a few days late not 30 days or anything...did this for years...spent thousands..no hundreds of thousands of dollars at thier stores...went to purchae material for a large job...they lowered my credit limit by about 80%...couldnt buy the material with a card..payed for it with a check and after finding out they lowered it for no reason wish I had not did that.. :x

The problems never stop with GE moneybank. I have made payments faithfully just to have them clear my checking account and not post to my lowes consumer credit account(and get charged the added late fee).

I have mailed and faxed my proof of payment to the missing payments department so many times you can't even count, and all to no avail.

When I called customer service and asked to speak with someone in missig payments I was told that there was not anyone I could speak with and to mail the information again. Can they really just steal my money and and get away with it by giving me the run around?

Two years ago I made settlement with a debt collector Zwickers who were acting as a collection agency for Lowe's. We came to a lump sum payoff agreement.

The collection agency was suppose to have sent us a letter stating that the credit card debt was satisfied and we no longer owed Lowe's any money. Two years later a different collection agency and bad credit report later I am still receiving notice from Lowe's that we owe money.

I will never step foot in a Lowe's store ever again. There should be a boycott of all Lowe's stores until they stop their terrible treatment of their customers!

They have been calling for weeks to collect on an account that is not past-due. In fact, there has been a payment already scheduled for 2 of those weeks.

I have had problems with them also. Been a customer for 7 years, never missed a payment and always paid my bill on time.

Recently paid my balance down to zero and they cut my credit limit by 80%...never sent a letter as well and I was embarrased when I went to pay for dinner with my boss...same B.S. when I called they can basically do what they want I was told by a manager...they should be ashamed of themselves and Lowes as well as I have been a loyal customer...I will never purchase from Lowes again and have been treated terribly.

Lowes and GE in plain words stink. Don't do business with them, relationship and paying on time means nothing!!!

Yes, I have had problems with GE moneybank.

They lowered my credit limit on my Lowes card without telling me. I have never had a missed or late payment.

I was embarrased to pieces when I tried to buy an item and my card was declined. When I called GE the lady I spoke with informed me that it's their policy to adjust any account they want and whenever they want. She said a letter was sent to me.

I never received any such letter. I have since distroyed my card and will never do business with GE or Lowes again.

That's the blue vests job...give good customer service. Maybe you look suspicious.

Did he upset your routine? The only customers that complain are usually thiefs.

We would rather get complaints like yours then from not helping at all. Good luck at the homo depot.

Your tears sustain me

cry more about it.

Seriously though....You must be unemployed to have all this time to waste getting "Justice"

Open the item next time you buy to make sure it does not happen again. People use stuff and return it all the time but never tell the store they did and it gets put back on the shelf. Sometimes its not even the same item.

I am not whining. I merely don't think that I should have been sold a used item as new.

And, a little apology would have been nice by the CSM. I do believe that 'accidents' happen, but I also believe that good customer service wasn't practiced upon my return of the item. That is all. As I said, I don't care about the money.

No need to be mean toward me. I just joined this board and thought this is what it was about.

. .my bad.

Quit crying you big baby. It's not Lowes fault some *** repackaged the vac when he was done with it and returned it.

If you are like most people you would check to make sure everything was there if the box had been opened, so I assume it was sealed if you didn't mention it in you complaint. Stores don't put used product on the shelf to *** consumers off. They did take care of you and exchanged it for a new one. It's not their fault you live 30 minutes from their store.

You need to live with the fact that things you don't like can happen.

Get over it and get on with you life. Why loose sleep over a few bucks?

Lowes is good for buying the stuff.People who work for them do not take their job seriously.So if you want to get something install think twice.They are not responsible for their contractor.So far in my dealing with Lowes i am not happy.Do not take risk be wise.

Maybe you should contact BBB or shop vac. . .just a thought.

I Know Im Two Years Late, But Why Would Ur Dumb *** Husband Shake The Can Again and How Did He Not See That It Was Open Before He Left The Store So Thats You and Your Retard *** Husbands Fault, Dumb ***

Hey LOWES has free install on stainmaster carpet and pad, Does that help you lady?

I work at Lowe's paint department and when we dot the top of the can, it's easy to tell when the lid isn't on all the way. It's pretty automatic to go around the lid twice with a dead-blow hammer or use the lid tool.

I highly doubt it was a regular Lowe's paint employee who made the mistake.

The only way an employee could make that kind of mistake is if a new employee was left by himself the first day of making paint which DOES NOT HAPPEN at the store I work at. So either you were very, very unlucky, or you and your husband are not telling the whole truth.

Just had this happen but didn't even make it out of the car. Paint went all over the car as soon as I turned despite the can sitting perfectly upright in the front seat of my car.

It was tapped down barely enough to stay on.

This is actually not uncommon. Bought many gallons of paint at at Liwes and Home Depot and never had a problem.

if the paint was already mixed why would you shake it again?

You do realize that the employees behind the counter are humans and make mistakes like everyone else? Also, I highly doubt you would have made it out of the store before realizing the paint was open.

I make paint everyday at lowes. The fact that it made it out the door and in the car and home before spilling doesn't sound true, and how in the world were you mixing the paint to spill it everywhere?

Hey Fishy, Though you seem to know alot about paint you seem to forget that they open the can AFTER mixing to put the spot on the top to let you know which color it is, the original poster even said that to you. So i have to call BS on you.

It would be pretty hard for a can of paint to leave the store unsealed if it was shaken first. The paint would either have to go into a spin shaker or a pressure shaker.

The spin shaker will throw a lid of a can that is 80% sealed, and the pressure shaker presses the lid down as it shakes. It is known to of even crushed full paint cans. If you got red paint they probably set the shakers to "Deep Tone" which is a full 3 minuets of shaking. Now if you got Olympic paint with the plastic lids you may have a case.

There was a defect with the lids in which they would come unsealed. In this case Olympic will cover the cost of the clean up. I have never known them to fail.

If you got another paint however I will have to call BS on you. It may of happened but it wasn't Lowe's fault.

It sounds like Lowes doesn't have general liability Insurance. I have heard this happening before at Home Depot on occasion, but the store managers have always corrected the problem for their customers.