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Lowes Refrigerator is a Lemon
We bought a GE profile refrigerator at Lowes 2 years ago. It has had to be repaired 4 times, since then. Four times in 2 years, we have had spoiled food, water all over the floor, and an average of a week without a refrigerator. In researching it I find that GE has had something like 2 recalls on their refrigerators, so I shouldn't be surprised I suppose, and yes we should have done our homework better. The real disappointment has been Lowes. We have shopped at Lowes a lot because we thought they had good customer service. With the refrigerator, it has been an ordeal. First they delivered a refrigerator that didn't work, had cut wires inside, and had stains on the shelves. The repairman said "Oh yes, this is the refrigerator that those other people sent back". We returned it. Then they delivered our current refrigerator, which of course has died 4 times. The good news is that we bought the service plan, which includes a "lemon law". The bad news is that lemon law doesn't seem to mean anything, in reality.
Lowes in Newberry, South Carolina - Item purchased 7-29-10. Arrived and was in store since 8-12-10.
My product was in the store since 8-12-2010. No one contacted me or advised me that it was in, my contractor was finished and gone so I had to bear the cost of having it installed. When I checked on it, the product was in the store and no one could explain why I was not contacted. I am very disgruntled at this act of noncommunication, and Lowe's Incorporated shpould bear the cost of the installation of my appliance. To date, I have not had a response from them since I picked up my appliance on my own as i told them I would, just that they did not contact me a promised.
Lowes in Lee's Summit, Missouri - Does not back gaurantee of products and installation
Materials purchased for kitchen counter and had installed by Lowes. Within a few weeks the glue on the seams gave way and the seams opened up. I called and the installer came to look at it. He said he told me the seams could not get wet. Lie #1. The woman who sold it also never mentioned that the seams could not get wet. It is a kitchen counter and both knew seams were within inches of sink. Lie #2 by installer was that seams opened because of "standing water." Does not happen in my kitchen! Home Depot and another seller and installer of same product guarantee that seams will not open if properly measured, installed, glued and sealed. Workmanship was poor and installer tried to lie his way out of being responsible. Multiple phone calls were made, but not returned.
Lowes in Mobile, Alabama - Turned away for 34 cents
I rent out houses so I frequent Lowe's about 2 or 3 times a week. Upon checking out, I realized I couldn't find a portion of my money. My total was 21.34 and I had 21.00 in my hand.The cashier told me that she didn't care if it was 10 cents and suggested I ask someone in the store for the change.It should come as no surprise that I am black.I spend at least 30,000 dollars a year at the Lowe's on the beltline in Mobile,Al and I was turned away for 34 cents.
I hate lowes on 121 jefferson hwy
I went i on my normal shoppin spree and i was seekin help out of all the management in there a cashier name leslie helped me then i returned back to the store on monday and i asked for her and the cahier laught o she got fired i said uh she says yes for returning a shop vac bac in march 2010 but she didnt know it was against policy despite the fact it was to different prices bull *** she never missed a smile the best worker i came across but im gonna report this matter to corporate myself cause i know theres more to this story a good hard worker fired...
In March 2010, I purchased a John Deere Lawn Mower. After three cuts, the discharge a assembly melted apart, I took it to Tonys Repair shop on 2400 North Harlem in Chicago. While cutting grass after a heavy rain hit submerged pipe and bent the shaft and blade...
Buyer Beware at Lowes
I bought a lot of tile and other material at Lowes to have a contractor install. The tile ended up being about 4 different colors on my wall. Some of the tiles are a dark brown, some are light beige, some even look greyish. Even the decorative tile had some dark brown and some light beige. Even the decorative tile some were dark brown and some were light beige. I have $3,000.00 invested in an awful looking shower. Lowes will not reimburse me for this. They offered me more tile, which does not solve the problem. I do not have the money to pay someone to tear it down and reinstall it. Thanks for nothing Lowes. Shop at Home Depot.
I worked the loews in Fresno CA and let me tell you that was the worse job! When i was first hired i was never told how many days you can miss, when you start getting vacation, holiday pay or anything. When i asked a head cashier or my supervisor i never got the same...
A few months ago I was pleased to learn that Lowes gave a 10% discount to veterans. Since I served my country in the United States Army from 1966 to 1969 with a tour of duty in Viet Nam, I felt that the Lowes discount was a nice gesture. All I had to do was show my...
Lowes in Poughkeepsie, New York - Supervisors need communication skills
Supervisors need to trained in communicating with the staff in a professional manner. If your staff is in a good mood the customers will notice it and will most likely shop there because they will think this company cares about its employees. Lowes is a warehouse with home improvement merchandise. Most people who go there will need assistance. If they are greeted with a smiling face and a willingness to help the customer that customer will be back. If your employees are upset at their supervisor because he/she do not know how to talk without screaming or using profanity, this will affect their performance. Also practicing bias treatment. will cause a division among the staff. Train these people. I shop in the store in Newburgh N.Y. and I have seen how some of the supervisors behave. This should be addressed. . get
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