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4 comments
Do not EVER get a project card and lord help you if you lose your job and get behind. They will call you EVERY DAY including 8:30 on Saturdays and on SUNDAYS! They called about every day last week! Even if you have set up a payment plan with them; it does not matter....
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Anonymous
#105728

I am all for that *** list. I plan to join, then go to Lowe\'s, charge up a bunch of stuff then never pay. Then throw in some large crocadile tears.. ps ..I am at home wai...

Author
Location
Athens, Georgia
Review #167133 is a subjective opinion of poster.
1 comment
We bought a new door from Lowes-it leaked. We had one of their techs come out and check it, he said it was water running under a factory made adjustable strip, not installation fault. He adjusted it as best he could-but said would still leak a bit(on our brand new...
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Anonymous
#102078

Have a complaint? Contact Lowe\'s CEO Robert Niblock directly at his home. What a guy! www.lowesceo.com :(

Author
Location
Bridgewater, Massachusetts
Review #166947 is a subjective opinion of poster.
0 comments

Lowes in Dallas, Texas - Why can't we have a Lowe's

I have lived in several cities across the United States when I was in the Army. I used the Lowe's store to buy just about everything to remodel my homes. Now I live in a town that thinks Home Depot is the only store that fits in Poplar Bluff, MO. I thank the Chamber of Commerce for not allowing the city ot grow. We need compitition and the jobs that go along with the growth of this town. The closest Lowe's is 1.5 hours away. I think the knowledge the Lowe's employees have is outstanding. We need a Lowe's in Poplar Bluff, MO.
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Author
Location
Dallas, Texas
Review #166754 is a subjective opinion of poster.
0 comments

Lowes completely screwed up my orders more than once.

I ordered a dishwasher on-line from Lowes just before Christmas of 2008. It was to be delivered in about 7-10 business days. After 2 weeks went by and no dishwasher, I called to inquire. I was told it was being shipped that day and I should have it within the next 24 hours. 2 days later I still had no dishwasher, so I called again. After repeating this multiple times, they figured out that there was an error with the way the on-line system processed the order. I was credited for the charge, rebilled the same amount, and given a different dishwasher that was in stock. They put me down for delivery, but not installation (as I requested), so I then had to find someone who could install it for me. Here we are a year later and the dishwasher that I never received is still showing on my account as being shipped to my house. I found this out because I was trying to order a garbage disposal on-line and was declined the ability to purchase it on my Lowes card because my payment was 12 days late (apparently grace periods are a thing of the past). When I called to inquire about the issue, I spent close to an hour on the phone (between hold and dealing with someone who didn't have a clue what he was doing), and was eventually disconnected while on hold. I e-mailed their customer service department about the situation and was told I would need to call and speak directly to customer service. I told them I tried that. I'm DONE with Lowes!
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Author
Location
South Holland, Illinois
Loss
$200
Review #166750 is a subjective opinion of poster.
5 comments
Lowes carpet install program stated that I need additional carpet due to door indentation. They would have to seam a 1 ft. wide lenght. When they installed carpet the installer said it was not needed and installed with standard 12' wide carpet and seamed a 6"W x...
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Anonymous
#234224

You should call Lowes Customer Care. They make sure that these type of issues get resolved, and they are really appreciative of any feedback from customers. 1-800-44LOWES (1...

Author
Location
Browns Mills, New Jersey
Loss
$148
Review #166656 is a subjective opinion of poster.
4 comments
Went to Lowes Presque Isle, Maine yesterday to locate a replacement part for my snow blower. asked the young lady at service desk if lowes could order me a hex shaft for my snow blower. She said she would have to call Bill because he ran that department. I listened to...
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Anonymous
#104217

:sigh I went into Lowes in Ft. Oglethorpe GA. Ask if they had a thermo coupling for a gas heater. The young woman ask on of the other employees a man. Do we carry thermo co...

Author
Location
Dallas, Texas
Review #166260 is a subjective opinion of poster.
1 comment
Lowe's doesn't quite want to deal with this consumer after they installed a leaking faucet for me that has caused around $11,000 water damage. It has been going on 6 months now. It is being assessed by the manufacturer to determine if the faucet is actually...
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Evoke
#100588

Okay, well. First off, Lowe\'s won\'t do anything about your faucet or the damages it caused. The reason for that is, Lowe\'s did not install your water faucet. See, here\'s h...

Author
Location
Yakima, Washington
Loss
$11
Review #166243 is a subjective opinion of poster.
3 comments
We order carpet from Lowes Nov. and they are s'pose to put it in Dec. 4th, I get a call Dec. 4th AFTER I had to hire extra people to get the remodel done by Dec. 4th, telling me that they don't have the carpet and they will have to schedule it for Dec. 22. I wish I had...
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Anonymous
#107530

wedfsd

Author
Location
Show Low, Arizona
Loss
$2500
Review #166184 is a subjective opinion of poster.
2 comments
I bought a kitchen-aid dishwasher in september 2007 and has gone out at least 5 times in the last 2 years. 4 times during the extended warranty period. 3 times this year and cannot seem to get any fast service. in two years the machine has been out of circulation 8...
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Anonymous
#114070

I also purchased an extended warranty from lowes. Our washer has been tore up for 4 weeks now. They keep jacking us around. Thinking of painting it a lemon color and sitting i...

Author
Location
San Antonio, Texas
Loss
$628
Review #166183 is a subjective opinion of poster.
0 comments

Lowes in Kerrville, Texas - I was told an estamate would be ready it was not.

I went to the store to pick out carpet and pay for and estamate. the carpet I wanted to view was mjissing from the swatchs on the viewing board. I was told they would find out for me the missing color by the time the guy did the measuring. The measuring was done by the Lowe's man early this morning. Mid after noon I call the store to ask if I could come by this evening and see estamate and missing color of carpet I wanted. I was told it wpould be there for me. Whene I got to store nothing was ready. The guy hadn't even called in measurements and the lady in charge of my sales would not be in untill thursday, Today is tuesday. I am pissed. I want my $35 back and I will go elsewhere.
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Author
Location
Kerrville, Texas
Review #166008 is a subjective opinion of poster.