Latest review first
I also bought Troy Bilt *** at Lowes.
I bought a belt drive self propelled Troy-Bilt 21" self propelled lawn mower. The belt has broken 9 times in the last year and a half. I finally caught on (after 5 or 6 belts)that the belt that sells for $18.00 at Lowe's can be purchased for $3.95 at most real hardware stores. I also have a Troy Bilt push mower. It is a real piece of junk. Lowe's does nothing but say don't bring it back to us. I am a slow learner. I also have a Trow-Bilt Tuffy spring assist *** eater. I can't say what I think about it here. I will buy nothing at Lowe's again.
Lowes in Odessa, Texas - Upset
looking for front door. one employee was busy with customer. two others standing around doing nothing. waited for busy employee to get help. Kevin Wilson did great job of helping. went back on sat. after getting front door mes. didn't like Clint he was 45min. late and didn't call to let me known that he would be late till 45min later which i was back at work.never i am sorry or anything!!! any way back to sat.morning young man tells me i have to have tax whatever for $20.00 and me telling him i didn't need that he said i had top have this and that to be able to get door. i am so disappointed in service. it is as bad as home depot!!!! we were happy to see you come into the comm. but i see it is all the same. will not see me there again and will never buy any thing from you're store . lousy service people that don't know what the are talking about lousy lousy lousy!!!!!!!!!!!!!!
Lowes in Tulsa, Oklahoma - Tired of Interruptions
This may sound like a silly complaint, but my father is currently adding on to his house and updating certain rooms. My boyfriend and I plan on eventually buying the home, so we think it's important that I participate in a lot of the cosmetic decisions. Every time we go to Lowe's, which is just down the street from us so its really about location, the employees constantly talk over me, ignore me or interrupt me while I'm speaking. I'm aware that I look young, but employees should probably avoid treating their customers as if they were ignorant children. When I say an attic vent is located on the West wall, I mean it is on the West wall and I did NOT mean the East wall. I know my directions, I've lived in this city for most of my life. And I believe that I do know which metal best matches our appliances in the bathroom, and I do not believe these employees who have never seen the house know better. If I'm trying to cut the wrong wire, then by all means, jump in and stop me from killing us, but if I'm trying to have a conversation with my father about cosmetic features of a home, then butt out. Seriously, you would think that employees would understand that I have the final say. I will do things myself before I let them ever come into my home again. Honestly, even the window installation was terrible. The men practically yelled at me because my father chose an ignorant contractor. I quit.
I work at 1926 Redding CA, never have I worked at such an unprofessional work place full of *** and alcoholics especially when it comes to people up in management. And if you don't hang out in the bars like management and some of the employees when you have a problem...
I learned that it is very common, an associate not close the cover properly causing the paint to spill in the car, in this case, Lowes will pay for the cleanup and for the damage the paint do in the car, but if it make home without spilling, Lowes is not reliable...
DO NOT GET YOUR KITCHEN CABINETS HERE! Lowes is HORRIBLE for installing kitchen cabinets! When my husband and I first sat down with the customer rep to re-design our kitchen he was extremly friendly and made us feel very comfortable. He gave us loads of advice on what...
Lowes in Virginia Beach, Virginia - Failed to provide professional warranty service
Lowes warranty service consist of 2 visits in 2 weeks ,2 calls, another 7 days for delivery of parts ,and another 5 to 7 days to install parts. total of 28 days to fix a front loader dryer purchased 9 months ago. this is the warranty service that LOWES is happy to sale to you @ $139.00 .. MY ADVISE dont buy appliances from LOWES if they cant honor the warranty the proffessional way. you will be better off having your LOCAL appliance repairman fix it in 2 days then to have lowes' fix it within 30 days. save your money.dont buy your appliances at lowes,and surely dont pay for the warranty or extend it. go to a proffessional appliance store.
My latest Lowe's managed front door replacement project started off great and sadly, has come to a disastrous stage. In the end, the installers came and removed my front door down to the studs and then realized that the custom door that was measured and ordered by...
Lowes in Newark, New Jersey - Lowe's delivery no show
I ordered a whirlpool washer 3 weeks ago and they still haven't delivered it yet. I contacted the North Bergen Lowe's and the delivery dept doesnt even pick up the phone. So I spoke with the operator who told me it wasn't in stock yet and they were waiting for the washer. I called back again and another worker told me it was scheduled to be delivered tomorrow. Who are they kidding? They are liars and do not have any respect for their customers. I am very disappointed at Lowe's. I cancelled my order and if they don't credit the full amount I'm getting a lawyer. They just lost another customer.
In Aug 07 I purchased a Whirlpool Washer from Lowe's with a $159 Extended Proctection Plan. The paint is peeling off. The Lowe's service technician and a customer representative from Lowe's Service Advantage both said it was misapplication by the...
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