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Lowes in Phoenix, Arizona - Lowe's Destroyed Our House

Don't believe for a minute Lowe's Installation Satisfaction Guarantee. It is absolutely nonsense. We lived in a rural area of Arkansas where Lowe's was the only store that offered building materials at a reasonable price (so we thought). We contracted with Lowe's to install floor tile in our kitchen, living room, dining room and hallway. Lowe's flat-out botched the job. The tile installer was totally unprepared to do the floor. We learned later he had only done bathrooms! Within six months, the tiles began to separate from each other, the corners of the house interior and many tiles made a distinct clang when stepped on. Improper thinset and adhesive were the culprit. A total mess. It took more than 15 phone calls and 3 visits to the store to get anyone from the store to see this *** work. They reluctantly agreed to replace the floor. It took 3 weeks for them to make the decision. We received a knock at the door and it was the tile remover. He only had a hammer and chisel. Literally. We should have stopped the process right there, but we were ignorant of how tile floors should be removed. And looking back, we were really taken in by Lowe's BS. No prep work was done in the areas affected. Nothing was covered and sealed off. Can you guess what's coming? There was silica dust all over the house area where they worked. We tried to vacuum all of it that we could. They agreed to have the tile floor removed and replaced with wood floors (we had no confidence they could do a tile floor again because they only had one installer and it was the *** who did the tile originally). So, while we were gone one day, they brought the wood in and turned on the HVAC to 'cure' the wood (it was February). All that silica dust and other contaminants were dispersed throughout the house. It was everywhere. Lowe's would not clean the house of the contaminants and when we contacted a restoration company, they quoted $25,000 to clean it but could not guarantee the house would be safe to live in. More ***. Bottom line: Lowe's would not stand by their guarantee, Lowe's corporate washed their hands of it. It was pointed out by an attorney we hired to review the contract that to file a claim against Lowe's we would have to travel to North Carolina (their Corporate office), hire an attorney, and submit to arbitration. We could only live in the master bedroom (with no heat or air) and did our cooking in the garage on a hot plate and gas grill. It took the insurance company for the contractor 8 months to settle with us (no attorney would take our case throughout Arkansas). We ended up walking the house for health reasons (I developed cancer 3 months later from the carcinogens in the house and my wife was close to having pneumonia from the continued bronchial infections. We lost our house. It was a brand new 2000 sq foot house with 6 acres of land. We lost it because of Lowe's Home Improvement. They should change their name to Lowe's Home Destruction. A hard lesson learned. I won't buy a lightbulb from that chain. The fact they could ruin a family's life and get away with it, is criminal.
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9 comments
Anonymous
#195996

I have recently watched Mike Holmes and I would like to say thank-you. He is very informative and to the point. I would recommend him to any person who would like some insightful truth when it comes to home improvements.

Anonymous
#193193

Thank-you for your reply. You have put up with some of my "yucky" attitude in the beginning and you have been helpful also.

Take care and I hope things steer in your direction so you may have some satisfaction. Good day.

Anonymous
#193182

First, thanks for your thoughts. Mike Holmes is on the HGTV channel and the show is "Holmes on Homes." He has shows at 6:00 pm EST.

Anonymous
#193101

By the way, if you want, could you tell me who Mike Holmes is and how I might be able to see his show.

Anonymous
#192658

I believe you. Hint--not all stores of any given retail are bad.

The way we present our words can have "yucky" results(I know from my own words). Just because you have one bad apple in the basket does not mean all the apples in the basket are bad.

I do still believe that if something does not seem right, STOP. I feel for you and I hope and pray that you find satisfaction against "your store in question" and may you be guided to a person or agency that will fight for you and your family.

Anonymous
#192238

When you live in a small town (esources to draw from.

Anonymous
#192237

We tried multiple times to secure legal council to fight the Lowes problem. We tried in the local area we lived in and Little Rock to get a legal team to at least look at our case.

We worked off referrals and Internet searches to find a litigator who would take our case. No one would do it. Honestly.

When you live in a small town (p into the house.

I am a totally and permanently disabled veteran (semi functional quadriplegic).

We did not have many options available to us and in retrospect, we should have done things differently but we didn't.

Mike Holmes has a show that focuses on what happens to good people who place their trust in contractors and get burned. Too bad we did not know of him when this all happened or had someone as adroit as you to give us advice.

Anonymous
#192150

Explain to the free thinking world why no lawyer would take you case. Come on "Destroyed House".

You wanted someone to hear you. Well here I am.

Sean/ Truth
#191789

You went on about how "crappy" Lowes did you. One question, why did you have to install a new floor in your house if the house was brand new?

Hey, if your gut told you to stop the process when the "hammer and chisel" pro showed up, then why didn't you? My gut tells me that if my brake light in my car is on, then maybe I should immediately have my car removed from the streets and put it in for service. My gut also tells me that if I put my finger in an outlet, I'll get the "***" shocked out of me. Oh, remember this --- if you go for cheap labor and materials, well , cheap skills and bad results happen.

Wow! It only took 3 months for cancer to develope.

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Review
#198680 Review #198680 is a subjective opinion of poster.

Lowes in Des Moines, Iowa - Lowe's service is lousy; 3 cancellations

Took 3 trips to Lowe's to buy a storm door. No one would wait on me. Finally had to demand service. Set appointment for measurements -- cancelled twice. Have yet to see installer, they have cancelled 3 times now. Scheduling person tried to argue with me. Store manager took one hour to check on another installer and then expects me to take a day off work and wait for them. I still don't have the door. I will not be going back, and I have been a customer for many years. And I will tell my friends and family about the *** service.
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Review
#198631 Review #198631 is a subjective opinion of poster.
Loss
$258

Lowes in Greensboro, North Carolina - Unprofessional warranty service

I would never buy anthing from Lowes again that requires an warranty. On 7/20 my refrigerator broke down I call the warranty and they sent out app.+. the gut came in my home he wasnt friendly at all, i went down stairs so he can handle his business. 45mins. later he calls me upstairs and starts to go ffo on me in front of my kids,to react would have been a bad mistake for me. so i call and made a complaint. a few days later they sent out another mom and pop tech. dont get me wrong I have nothing agaist one person company,but a gaint like Lowes should be using better tech. so the second tech comes out and open the refigerator door and says: this unit is unrepairable. *** this *** didnt even plug the unit up. the 3rd service tech.comes out plugs the unit up unplugs it, *** both panels and say: it looks like a tech. drill *** in the freon line to see what was going on the the line, and the fan is out and the motherboard needs replacing.in any event you're covered and i'll oder the parts. make a long story short we went over 3 weeks with out a refrigerator, sure they replace the unit and paid $250 for food loss. but that is not good enough for me, I wish to be compensated for this ordeal. I was told I drill the hole in the line. i was told a gift was sent out, then i call back to tell them the parts are here but i dont need them, at this point i was told the gift card was cancelled. no one knew what the other was doing, no one check the notes from the GE service tech. and he was the only true tech. in the 1st. place. this is BS. I'm seeking $3,000.00 for compensation
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3 comments
Anonymous
#302633

$3,000 as compensation for everything? Are you serious?

It sounded like your problem finally got solved, but is there more to it that you are not telling us? :x

Anonymous
#191813

Ya,"Bozo" should learn how to write first. Also, for a corporate giant like Lowes to honor a warranty properly, you first MUST have people who are willing to do the work for Lowes.

Ask yourself this: How many people in reasonable driving distance are willing to work with the "CORPORATE GIANT" to provide service to others. Just as you are "cracked" on your writing skills because you were taught and practice "Forest Gump" style, maybe the small mom and pop guys who are the only ones brave enough to go head-on with the Giant should maybe be given some courtesy and thank them, even if they were taught and practice yucky people skills. GROW UP!

Maybe if some of the more established services stepped up to the plate, they might just teach the the "Little Guys" how to do things different. Don't be such a clown "Bozo".

Anonymous
#191506

What's up with people that feel they need "compensation" for everything? What happened to this bozo that is worth $3000?

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Review
#198554 Review #198554 is a subjective opinion of poster.

Lowes

Purchased a toilet (Standard brand)and installed by Lowe's. The lid to the tank didn't even come close to fitting. All I get is the runaround from the Lowe's install department located in Northport Alabama. All they are worried about is if Standard will refund them the 70.00 install fee. Not that they are loosing a customer that has spent thousands of dollars while remodeling their home. I've asked they come today and get the toilet and refund all my money. I'm on may way to Home Depot now. Very disappointed in Lowe's.
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Review
#198517 Review #198517 is a subjective opinion of poster.

Lowes in Winthrop, Massachusetts - The Worst Store/ Store Mgr Ever!!!

I have recently been terminated by a Lowes here in Massachusetts. The name of the store manager I worked for is Mark Gullotti. I have NEVER, in my life, met such a demeaning, unprofessional, unethical, ingenuine, heartless, ***! Typically, with large corporations, you find that people fairly far up the ladder are "removed" from the daily happenings within the company, and are unappreciative of the hard work of their employees. (a good example of this is that new show, "Undercover Boss", which shows CEO's and such going undercover to see what the daily operations are like in their stores, factories, etc.) What's unbelievable, is that a Store Manager can be this removed and blind to the actual issues within his own store! He is completely unappreciative of his workers, any praise that he does give- seems completely forced and fake, his main concern is not for the relationships created with his employees & customers, but rather his bonuses! And what he doesn't understand, unbelievably, is that the 2 go hand-in-hand. You HAVE to take care of your customers AND your employees to make money! He has surrounded himself with braindead managers that won't question his shady business practices, has aligned himself with the District Manager and has the HR Manager wrapped around his finger. Thereby protecting himself from any backlash from disgruntled employees. (many of which have filed complaints) DON'T SHOP @ LOWES IN SAUGUS, MA! Don't let this *** make his bonus! And if you've had a bad experience shopping there, call 1--800-44-LOWES and report it!
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29 comments
Anonymous
#791848

lowes new employees at paint desk need to be fire there are nasty to employees :sigh

Anonymous
#675589

The assistant managers have been reported to *** with casihers in the electrical room etc. Cashiers make for an added perk for ASM's!

Anonymous
#514141

You all should be ashamed of yourselves talking about each other. If you have anything to say about Lowes then you should just talk about that.

Like managers that don't appreciate hard workers who actually take care of departments when someone calls in.

This manager don't even consider him for other jobs for full time, which this person has been applying for. This person practically knows how to run a lot of departments, and don't consider them for a full time position.

Anonymous
#446291

Is it really true that Mark got arrested for burglary? And, did he really get fired from Lowe's? I've known him for many years but would never suspect that.

Anonymous
#331562

heard your "furor" got arrested in quincy, ma for breaking and entering and burglary plus as i read below he was sleeping with a married women who worked for him and he was terminated for that plus he has a sexual harrassment case against him and on top of all that his friend told me he has a coke habit himself wow good guy for all you sheep to defend good luck in your recovery vicky always liked you as a person

Anonymous
#324687

I worked there too. That guy sucked! Vic was good, you guys wrote some rediculous stuff and look ***.

Anonymous
#316618

Wow..you guys are not very articulate! Yay, you figured out it was me (Vicky), and instead of tactfully and tastefully defending your "furor", you attack me on a personal level!

I spoke of his lack of professionalism, you guys attack MY looks, etc. Pretty sad. I'm a recovering drug addict and I can put together a clearer, more consise argument than you can!

How does it feel??? LOSERS..lol Don't smile in my face and write BS online..you degrade yourselves and look foolish!!!

Anonymous
#282393

HEARD SHE IS A FUN DATE AND KNOWS HOW TO TREAT A MAN. MAYBE I WILL ASK HER OUT. SHE ISN'T WEARING HER WEDDING BAND AND FLIRTS WITH ALL THE MALE CUSTOMERS.

Anonymous
#281560

who did mark nail come on names and places lol everyone knows she makes it no secret

Anonymous
#280580

Absolutely not true! Mark nailed her after he left Lowes.

As for the "maniac" his wife went out of her way to introduce him to me knowing I knew what was going on. I laugh every time he walks in the store.

Anonymous
#280172

The real reason mark left lowes is because he was having an affair with a married women and the mother of three children. I only hope the fat *** husband finds out cause the rumor at lowes is that he is a maniac and will hunt the *** down.

Sad how she threw herself at him so much for being discreet and from what I understand she isnt the only employee he banged. Good luck mark when her husband finds out i hope he does

Anonymous
#266346

wow

Anonymous
#242714

Vicky I fired you because I wanted to have personal relations with you in my yellow corvette but I was too busy and had some "short comings". I would have done everything in my power to unload my baby batter all over those realistically drawn eye brows.

:p I had to fire you because I didn't want anyone to find out about our love.

Also, you are a crackhead and slept with that tall *** dude I hired that smells like arm pits. if you had been a little more horizontal about those eye brow stencils, perhaps you could have stayed and you would have looked like a woman rather than a failed art school portfolio.

8)

Anonymous
#241933

Vicky wipe your fake *** eyebrows off and quit crying

Anonymous
#241932

Vicky. We know this is you.

No one likes you and no one cares about you. You are a drug addicted *** who had sex with an old man who worked with you that smells like arm pits. We also know that you do drugs with the kid from flooring. You are a loser and you always will be.

You look like a *** and you do drugs all day and you did buy them on the premises. ***.

Stop painting on your eye brows while you're at it. No one thinks that they are real.

Anonymous
#239871

Mark Gullotti is no longer the store manager. He did a very good job in getting rid of people like handy girl and other drug addicts who never show up to work or ran their own show and give discounts to people they can get drugs.

There are some more drug addicts and peddlers still in working in the store. they too come and go when like. We the low end hourly employees pay for these useless piece of s-----ts. Stop blaming Mark Gullotti and others.

He ran a good store. There are some decent managers are still in the store with us who work hard and respect everyone.

We are happy to see people like you are no more at Lowe's handy girl. Stop your rant

Anonymous
#238245

Maybe you were fired for having sex with a fellow associate, or for your drug use. Keep in mind that the people who worked with you, know the real you!! Don't blame others for your own faults!

Anonymous
#233618

First of this blog is disgusting and was created by some low life that didn't wanna admit how much they sucked at their life as well as their job. Yes I am a current employee of lowes I have work under mark g.

As well as different store manager. Mark might have been tough but guess what that's his job, he had to run a store with mostly lil cry baby *** that post lame *** post afters they get fired for mannyyyy mannyy different reason. I'm not saying mark was perfect but get a effin life seriously yes he's gone and this current store is stuck in limbo without their captain someone that I've come to understand and greatly respect.

Guess what you feel mark didn't like you or he was always hard on you maybe if you got off your lazy *** and off the drugs and did your job correctly he wouldn't have been up your ***...... I dare you to ask me who I am ill straight up tell you your a useless S.O.B that will eventually overdose and die don't blame you being a low life on Mark

Anonymous
#233609

this is crazy who cares I know he has *** alot of people over but that's life you know we all make are own descisions in life and I don't agree with the way mark treated people but in that size of a store and with the way we all acted like a bunch or rumor telling snitching babies. Come people get real if we just minded our bussines went 2 work and went home it would have been a better workplace we all started trouble but the lowest ones are the ones who kiss-*** atleast be real and stop being fake you rats - :( :cry :(

Anonymous
#233500

:upset

Anonymous
#232917

Just to let you know Gullotti quit 1/5/2010. Stocker Boyzz and Manager I would tend to agree with you on this if I didn't know Mr.

Gullotti. He did only care about his bonus, and how neat the front of the store looked for the initial reactions of the customers. But when it came to treating his employees he treated them like peasants. I have never seen so many people fired or quit in retail in my time.

I work full time for the government and part time at Lowes. I agree that some of the people terminated deserved it but alot of them didn't. As for the HR Manager, she is pretty much useless. She doesn't have the experience or knowledge that someone in that position needs.

I believe she made the jump from cashier to HR. HR is supposed to work as a mediator between the management side of the company and it's employees yet she was indeed wrapped around Mr. Gullotti's finger.

So I would say that Lowe's will be a better place to work now that he is gone and as far as I am concerned being in Management outside of Lowe's I would never treat people with the lack of respect that he had shown to his employees on an everyday basis. Such as his lying and his attitude.

Anonymous
#230640

Hello handy Girl

They did a good job getting rid of you. There are some more drug peddlers n addicts are left. They should fire them too.

Not all the managers are braindead as you think.Some great managers are still with us.

We are happy without you. No need your tears.

Anonymous
#195621

I must confess to the truth. First of all I posted under anon as well as Handy Girl. Second I was really fired for rudeness to other employees and I refused to do some of my work because it was not part of my job description.

Anonymous
#190515

post by "manager".. how *** and unprofessional. you are just proving their point if you really are capable of being any kind of manager.

Anonymous
#190358

Wow...a complaint from someone that got fired.

Anonymous
#189794

I have always shop at Timberland but never again. On 9/6/10 my wife and I purchased 4 shoes(3 adult and 1 kid) from Timberland at Tanger Mall Outlet in Commerce Georgia which cost $176.

The problem started after we found out the kid shoe did not fit and we lost the purchase receipt. On 9/11/10 my wife and I spoke to Mr Jerry Torres(store manger). We explained to Mr Torres that we lost our receipt and would like to return the kid shoe....We told him that we were driving from a long distance approx..50 miles and he stated that we could return the kid shoe. He said he would put the purchase back on my credit card.

So on 9/12/10 my wife and I brought back the kid shoe and had a horrible experience with the store manager Mr Charles Remy, who refuse to listen to us, that we were told to return the kid shoe without a receipt. Several problems, one, we drove over 50 miles to be told that without the receipt he could not pull up my info on the computer to put the purchase back on my credit card(liar).

Mr Remy was very unprofessional...Mr Remy who works for Timberland was very unprofessional..and as a result I will never shop at Timberland again and I must tell the truth, I cannot speak highly of Timberland after our experience today....I will donate that kid shoe but I will never shop at Timberland again because of Mr Remy, the store manager working on 9/12/10. Thanks, you have just loss a customer.

Anonymous
#187257

Just a follow-up..I know that it's common practice to try and "push" unwanted employees out the door, but these guys are masters at it! It's rediculous that the mgrs in store 2372 Saugus, MA have absolutely no idea who their true workers are.

I was fired for attendence, which in all honesty, I made happen. (only because I was tired of the discrimination, harrassment, and being treated like *** in general. Example: Mr. Brilliant (Mark Gullotti- the store mgr.) A week prior to my firing, used my name in an attempt to intimidate another employee.

He told this kid that I had written a statement addmitting to purchasing DRUGS from him on the property! What's worse, I am a recovering addict. But that doesn't give this guy the right to use my name in a ploy to scare someone into quitting to avoid paying unemployment!

All I can say is..CONGRATULATIONS MARK GULLOTTI, you have succeeded in being a store manager in retail! -and a terrible one at that!

Since my departure from the store, 4 days ago, I've had 4 offers for management positions! (in the restaurant business- where the majority of my experience is)

And I'll say this..previously, when I ran a restaurant, we were one of the "Top 20" locations in the country, not near the bottom of the district, with miserable employees! I treated my employees with genuine regard, respect, and I knew who my top performers were. AND I APPRECIATED THEM!

Good luck to the unhappy employees left there..I feel for them.

Maybe Mark will really screw up and finally get what he deserves. Corporate will realize that he is completely incompetent, and an ****^&%!

Anonymous
#187256

I also was recently terminated from a lowe's in Wareham, MA. Hugh Hernandez sounds like you manager, except not one person on his management crew respects him, but they are all cowards who just talk behind his back... For what lowe's mission statement reads, what actually happens is bull...

Anonymous
#187013

If you have been discriminated against, contact your local eeoc and file a complaint. EEOC has filed many lawsuits against companies for discrimination, and won.

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Review
#197335 Review #197335 is a subjective opinion of poster.
Loss
$16

Lowes in Porter, Texas - To much to list here..

i have been a customer of lowes for 15 years was in there eveyday! had a credit card but never used it until a year ago been paying cash for eveything i have electrical buisness. been paying 100.00 a month every month on the 8th month since i charged $1.200 got behind one month was charged $30 paid it and the balance off and lowes canceals my card. lowes are guilty of way more. even accused me of stealing a tape measure that was bought there a year before i hate lowes now, will go to home depot ace hardware anwhere but *** lowes!!!!! and dont trust those guys that work electrical they will get you and -?? killed the ones in kingwood texas for sure....
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5 comments
Anonymous
#186669

GE Bank cant know you paid cash and is to big to care. The day of personal servive and care is over.

You are just one person among 4 billion.

You can only play if you follow the rules. "Strike one" and your out !

Anonymous
#186412

Please, like the 3 of you have never gotten behind in a payment. You sit on your high horse and act like you never had hard times or got behind with bills...THANKS FOR THAT LAUGH! :grin

Anonymous
#185669

I bet you have never had a complaint for any of your work. If you are as good as you lead us to believe,YOU WOULD HAVE PAID YOUR BILL ON TIME AS YOU AGREED TO DO!

HONOR the contract!!

Ever been late on your house,vehicle payments? Every charge a customer for full rolls of wire, but job required 1 3/4 roll, but you kept the rest!

Anonymous
#185447

Lowes is not the guilty party again. It is you.

Be an adult and pay your bill off time. Does not matter if you followed the rules all the time, if you break them do the adult thing and admit you are guilty.

Anonymous
#185434

Again why...? LOWE'S is not a bank...

your credit card is not through the Bank of LOWE'S!!

With the new credit laws creditors are protecting all assets... GE Money Bank handels your credit card speak with them.

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Review
#196561 Review #196561 is a subjective opinion of poster.

Lowes in Apollo, Pennsylvania - Stress Reliever

Would I be allowed to post my complaint on your site? I might try just to see how long it stays there remembering to print the comments each time a new post is entered. Writing under assumed names, mine included. Posting sexual: vulgar; disgusting; malicious things about me and putting my family in danger. I asked for this to stop, but I have not heard from anyone at this web site. They did remove the forum where this started and I questioned as to why. You allow them to continue this despicable behavior on your site and I have no choice but to defend myself in the best way that I can. As I have forwarded this information to the EEOC, I think you may be interested in the following information as well: U.S. EQUAL EMPLOYMENT OPPORTUNITY COMMISSION Pittsburgh Area Office William S. Moorhead Federal Building 1000 Liberty Avenue, Room 1112 Pittsburgh, PA 15222 (412)395-5902 TTY (412) 395-5904 FAX (412) 395-5749 Writer's Direct Dial 412) 395-5865 Frank.Rodia@EEOC.gov Dear Ms. Romansky: I have been assigned to investigate your case. This is in response to your request for a reply, and to let you know that I have received the materials that you recently sent to the EEOC by email. My contact information is listed above. Sincerely, Frank E. Rodia Investigator npwj
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1 comment
Anonymous
#182990

You can all breathe a sigh of relief!If nobody at Lowe's or the webmaster of this site is going to end this personal war, I am. As far as I am concerned, this matter is now out of my hands. Say what you will about me and fun in doing so. I have told the truth and I have not hidden behind my screen name, nor have I involved innocent people, in doing so.

I refuse to continue this pathetic game you got going.

In closing I will say, it is nice to know what does go on in Lowe's Store's across the Country.

I do believe this is what you, yourself stated:

I was fired from Lowe's because I blew every truck driver I could. I would even blow the UPS guys.

The real Patricia Romansky

Review
#196096 Review #196096 is a subjective opinion of poster.

Lowes Refrigerator is a Lemon

We bought a GE profile refrigerator at Lowes 2 years ago. It has had to be repaired 4 times, since then. Four times in 2 years, we have had spoiled food, water all over the floor, and an average of a week without a refrigerator. In researching it I find that GE has had something like 2 recalls on their refrigerators, so I shouldn't be surprised I suppose, and yes we should have done our homework better. The real disappointment has been Lowes. We have shopped at Lowes a lot because we thought they had good customer service. With the refrigerator, it has been an ordeal. First they delivered a refrigerator that didn't work, had cut wires inside, and had stains on the shelves. The repairman said "Oh yes, this is the refrigerator that those other people sent back". We returned it. Then they delivered our current refrigerator, which of course has died 4 times. The good news is that we bought the service plan, which includes a "lemon law". The bad news is that lemon law doesn't seem to mean anything, in reality.
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1 comment
Anonymous
#182786

Hi, this is Vikki with GE. I am sorry to hear of the difficulty you experienced with your GE refrigerator.

Please email the details to our team at eResponse@ge.com. We will gladly look into the situation for you.

Review
#196042 Review #196042 is a subjective opinion of poster.

Lowes in Newberry, South Carolina - Item purchased 7-29-10. Arrived and was in store since 8-12-10.

My product was in the store since 8-12-2010. No one contacted me or advised me that it was in, my contractor was finished and gone so I had to bear the cost of having it installed. When I checked on it, the product was in the store and no one could explain why I was not contacted. I am very disgruntled at this act of noncommunication, and Lowe's Incorporated shpould bear the cost of the installation of my appliance. To date, I have not had a response from them since I picked up my appliance on my own as i told them I would, just that they did not contact me a promised.
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Review
#196021 Review #196021 is a subjective opinion of poster.

Lowes in Lee's Summit, Missouri - Does not back gaurantee of products and installation

Materials purchased for kitchen counter and had installed by Lowes. Within a few weeks the glue on the seams gave way and the seams opened up. I called and the installer came to look at it. He said he told me the seams could not get wet. Lie #1. The woman who sold it also never mentioned that the seams could not get wet. It is a kitchen counter and both knew seams were within inches of sink. Lie #2 by installer was that seams opened because of "standing water." Does not happen in my kitchen! Home Depot and another seller and installer of same product guarantee that seams will not open if properly measured, installed, glued and sealed. Workmanship was poor and installer tried to lie his way out of being responsible. Multiple phone calls were made, but not returned.
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1 comment
Anonymous
#181936

The person who designed the countertop with seams within a few inches of the sink is at fault. Seams should always be kept away from the sink to avoid the problems you are having. Blame your designer, not the installer, he could only work with the material he was given.

Review
#196016 Review #196016 is a subjective opinion of poster.