Latest review first
Lowes in Tulsa, Oklahoma - Load out on 25 sheet of 1/2
Well you would think they would at least have someone to help load sheetrock besides a girl that could not pick up even half a sheet . i ended up loading it myself. after it was loaded here comes the store manager or the asst. any way they told me to have a nice day. I think they were in the store watching her try to help me load the sheetrock!! this ***. customer service is not there and the let's build something together means buy it here and we will watch. just thought they should work instead of the fake smile.
Lowes in Des Moines, Iowa - Poor service
I went to Lowes in Burlington,IA on Thurs, June 10th @ about 10:30am. I was told that Lowes could match paint color. When I FINALLY found an employee he was very curt and was very unwilling to help me in my quest to find the right color. I was informed that there were color samples on the wall and match it myself. There was also an elderly couple behind me inquiring about paint and he just told them , Well, this is the paint depart. and there are the colors on that wall.I felt he was rude and lacked any customer service skills.
LOWES coupon RIP OFF
LOWES rips off consumers who use coupons. They hate to see you save money. After 4 attempts I refuse to shop here anymore. Each time I go to the customer service desk...more arguments to get something corrected which is legally mine...they add the price of a coupon to your order instead of deducting. They refuse to use manufacturer coupons with a LOWES 10 % off coupon. It is such a rip off...they do everything to discourage you from savings $$. I had ten dollars in Scotts coupons which they refused to honor...I went to home depot and had no problems. I am now a HOME Depot customer and refuse to spend any money at Lowes.
Lowes in Tamaqua, Pennsylvania - Not have products ready and no help
2 days ago I spent 1900 dollars at the store and it was supposed to be ready for pickup on sat. The contractors wennd t to pick up the items and nothing was ready. Nobody would help them, They had to retreive the items themselves and load everything themselves, I have to pay them to pick stuff up, which now is more because they waited for help and nothing was ready. Ihave more stuff to buy and I don't think I'm going to Lowes I don't know employees involved. One employee did come up to them and asked them if they needed help. They were told to go to the bath area and this person was going to meet them there but never showed up. I think this is poor service t
Lowes in Atlanta, Georgia - Handicap store issuea
I shop quit often at the Lowe's in Norcross Ga on Beaver Ruin RD. Everytime I visit I have issues with the mobile carts that the handocap use. Either they are not charged enough or not charged at all. I spoke to the store manager Belinda today 6-12-10 to advise of the issue . Her answer to my daughter was " That's Not My Problem"???????. One of the ladies at the information counter told me that there is a issue with the carts they do not hold a charge. If that be the case then they should be replaced.
Helena Montana Lowes
I special ordered $1000.00 worth of manufactured rock, mortar, etc... & paid to have it delivered. I had my contractor ready on the day they said it would be delivered. They did not notify me until 7:30 a.m that it wasn't in. My contractor politely accepts this & tries to find other work to fill his suddenly available time. Next delivery date, my contractor is there, I am notified about 8 a.m there will be no delivery. Contractor pretty upset. They were able to deliver the following Saturday moring. I gave Lowes my son's phone number, arranged to have my son meet them & put in garage. By noon it was still not there. My son goes to work. They delivered the rock & mortar, dropping it in my driveway, in the rain (which doesn't do mortar any good), and broke one out of every 5 rocks. When trying to report this to a manager, I was tranfered 8 times. The manager I reached really could have cared less. He said to bring broken rock in, and he would reorder that amount. Wow, another delay.... What could Lowes have done differenlty? I don't care at this point. They will never get another dime of my money.
Lowes in Norwalk, California - This company treats you well!
I was a Store Manager for Lowe's HIW in the south bay of Los Angeles CA. I opened a new store and had a successful staff in which I was proud to promote 4 Department Managers to a salary position. This company treats you well and has plenty of growth opportunity given the current economic climate in the retail sector. I regret leaving the company to pursue a dream of working in a specific field in which things did not pan out as expected. Trust me when I say this! If you enjoyed what you did before you left the company, truly think through your actions prior to making a life changing decision. I would love to work for the company again because if you can demonstrate sharp business acumen and people skills you will be successful. Thanks for the opportunity Lowe's and one day maybe we can build something together again. Respectfully, Tony
the military id issued to me had no picture on it, I offered two different military id,s and a driving license with picture. You should either offer veterans a discount, or do away with it. Do not advertise like you are going to give discounts, then come up with some...
Lowes in Houston, Texas - Lwes did not deliver products
Purchased a cook stove and microwaves oven on a Monday, June 7th. It was to be installed the following Friday. They did not show up at precribed time. I called the manager with inquiry. He was to call back next day. Did not. After numerous trips and calls to the store, I gave up after a week. Each trip resulted in a different manager who knew nothing about my problem. Today, Monday June 14 I'm told by a different manager that my purchases are on back order. Their attitude-"Go somewhere else-I don't care". I will go somewhere else!
Lowes in Tampa, Florida - Limited access for disabled to shop
I am a disabled veteran. I went to the Lowe's store on 22nd. ave. n. in St. Petersburg,Fl. My intention was to buy an air conditioner and ceiling fan. I asked if they had electric carts for the disabled. I was told that they only had two. one was in use by another disabled customer and the other was nowhere to be seen, absolutely no concern by the employees(asked several). I checked another entrance to no avail. I got "pissed" and left. I went across the street to Home Depot and purchased both to the tune of $330. Bad customer relations and you lost one. I worked in the home improvement industry for Fred Meyer on the west coast and if any employee treated a customer in this manner you are unemployed.
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