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Kolbolt tape measure | Lowes review from Saint Petersburg, Florida

I have been bying kolbalt tape measures for years because they are life time warranty it broke on me went to turn it in for warranty at the service desk was told to go get another one went to the tool dept they don't carry kolbalt any longer was told by the manager Ryan that they would replace it with a craftsman tape went to service desk the woman I talked to was gone another woman said it only carrys a 90 day warranty this is bull I go to lowes because its close to my house I will go little farther down the road FROM NOW ON TO HOME DEPOT
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Review
#1571559 Review #1571559 is a subjective opinion of poster.
Product
Kobalt Tape Measure
Cons
  • Responce to warranty on tape measure
Reason of review
Warranty issue
Loss
$16

Satisfied | Lowes review from Long Beach, California

1.0
Details
Alex Vazquez who organizes deliveries for Lowes in Long Beach on Belflower blvd. I thank Alex for his prompt and effecient work ethic on this mornings delivery as was promised. Than You Lowes for Alex and his delivery team! from Mike Barry
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Review
#1571457 Review #1571457 is a subjective opinion of poster.
Reason of review
Order processing issue
1.3
Details
I bought a dishwasher and they came on scheduled day to install but they never screwed my dishwasher and when I am trying to reach them no one is responding properly. I would not recommend lowes installation to anyone.
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2 comments
Anonymous
#1709379

You have a rather odd complaint. I really doubt that most people would want to use a dishwasher that somebody had screwed. Seems like something someone could get arrested for.

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Review
#1571054 Review #1571054 is a subjective opinion of poster.
Service
Lowes Dishwasher Installation
Cons
  • Do not care about dissatisfied customer
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
Tags
  • Angry Homeowner

M.sahin | Lowes review from Norfolk, Virginia

lowes installed my backsplash couple months ago after i complain terrible installation someone came to inspection and they find something wrong and inspector said need repair and i said can't repair needed full replacement after lowes customer service called me go to lowes pick different kind of tile and we will replace with the different installer when i was waiting phone call for replacement appointment they said we didn't called you about replacement after I forced the said ok. we called for replacement but we're going inspection one more time they send old women and inspector said nothing wrong everything is perfect i know they provide fake report they don't stand their word
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Review
#1570739 Review #1570739 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Reason of review
Bad quality
1.0
Details
CARPET LAYERS TRASHED BASEBOARDS - Lowes review
CARPET LAYERS TRASHED BASEBOARDS - Lowes review
CARPET LAYERS TRASHED BASEBOARDS - Lowes review
CARPET LAYERS TRASHED BASEBOARDS - Lowes review
Had carpet installed and baseboards were damaged.. not just scuffed but dented and gouged.. to the point of having to be replaced. Lowes will only offer us $100 gift card to cover cost of paint.. Service Pro came out to inspect and even stated that he couldn't believe...
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2 comments
Anonymous
#1764428

I see this kind of paint damage all of the time.it happens when you use latex paint over oil base paint or over a glossy paint with no primer.the backing of carpet is about as rough as sandpaper and can do a number on walls and baseboards of not carefull.unfortunately the carpet will come in contact with the baseboards during installation.suck it up and touch it up.

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Review
#1570420 Review #1570420 is a subjective opinion of poster.
Service
Lowes Flooring Installation
Reason of review
baseboards damaged and need to be replaced
Loss
$2
Preferred solution
Replace my damaged baseboards with new ones. I dont know the value of this.
Tags
  • Unwilling Make Things Right

Refrigerator nightmare | Lowes review from Springfield City, Ohio

My wife purchased a Samsung refrigerator on June 20/2019, was to b delivered on 6/21, refrigerator arrived damaged, had to refuse, while here delivery guy measured our opening & determined would fit thru. Had to wait 3 days for another.this time a different delivery guy came & said it would not fit thru opening( I think he was full of crap) so no frig again! Wife went back picked out another frig to be delivered on 6/27, we received a call stating frig was damaged & would not be delivered, DONE with Lowes! Never fo business w them again!!!!!!
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Review
#1570310 Review #1570310 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Stop delivering damaged goodd
1.0
Details
Not that corporate hacks think customer complaints matter. All these arrogant *** understand are real and significant legal actions against them. I ordered an item which hasn't been delivered. Yet it shows on the carrier website that it was delivered. After reporting...
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1 comment
Anonymous
#1708406

Who was that carrier and how was it delivered? Do they claim it was delivered into your home or was it something someone like UPS left on your porch?

If it was something you had delivered to your porch have you even thought it could have been stolen off your porch? Porch theft of packages is frequently on the news and you may be looking at theft rather than fraud.

Review
#1569956 Review #1569956 is a subjective opinion of poster.
Service
Lowes Home Delivery Service
Reason of review
Poor customer service
Loss
$910
Preferred solution
Deliver product or service ordered

Customer | Lowes review

they just installed my backsplash tile couple months ago incorrectly flooring company came to my house they found something worng and i requested the full replacement and customer service start lie to me after they provide report how they like and they said nothing wrong i know they don't believe this report also and i start the pursuing against the lowes I'm just wory is lowes policy says don't trust us
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Review
#1569837 Review #1569837 is a subjective opinion of poster.
Service
Lowes Tile Installation
Reason of review
Bad quality

Door installation failure | Lowes review from Myrtle Beach, South Carolina

1.0
Details
ordered a patio door and front door to be installed. order was placed sept. of 2018. this is june of 2019, and as of yet the front door has not been replaced. to tell my experience with the store in murrells inlet, s.c. would be pages and pages of wrong orders, damaged orders, wrong colors, sizes etc., and the list goes on. central production is a joke, corporate is a joke, management in this store is a joke. never again will I step foot in another lowes, and I will continue to tell my story everyday to anyone who will listen. don't walk from lowes, run, run, run.
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1 comment
Anonymous
#1707929

Maybe the door installers have been having too much fun playing at the beach. I passed through Myrtle Beach, South Carolina once on one of my Greyhound misadventures and the road that the bus was traveling down had all these roads leading down to the beach and I could see all of the happy looking people going to and from there and it looked awesome! I should have gotten off of the bus and went and had fun at the beach and then continued on my Greyhound misadventure another day.

Review
#1569195 Review #1569195 is a subjective opinion of poster.
Service
Lowes Door Installation
Cons
  • Customer service is non-exsistent
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Full refund

Lowes 11% Rebate Ripoff

2.0
Details
I bought a $1500 riding mower and was told to submit the rebate form for a rebate which I did. I then received a letter saying the receipt did not indicate a qualifying offer and to resubmit which i did. A week later I received another letter saying the receipt did not indicate a qualifying offer so I called customer care and they said I needed to include a copy of the receipt which I did for both submissions. after I received the second letter I just gave up. I think that is what they wanted.
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Review
#1569073 Review #1569073 is a subjective opinion of poster.
Service
Lowes Rebate
Reason of review
rebate
Loss
$164
Preferred solution
rebate
Tags
  • Lowes Bad SERVICE