Lowes Reviews and Complaints
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LOWES in Homestead Fl.100%disabled vet.REFUSED ANY PHYSICAL help to transport 85lds.A/C
I am a 100% DISABLED OFFICER WITH A SEVERE SPINAL CORD INJURY. MY 3MON. OLD 85LBS. DANBY 11K, $430.00 A/C unit SUDDENLY STARTED BANGING/SHAKING at 2 am. a BURNING SMELL DEVELOPED ! I UNPLUGGED IT. LOWES IN HOMESTEAD FL. RUDELY REFUSED ANY SPECIAL HELP LIFTING, MOVING, RETURNING, OR RAPIDLY REPLACING THE NEW-DEFECTIVE UNIT. I CAN NOT LIFT OVER 10 LBS !! I HAVE SURGICAL PARTS IMPLANTED IN MY SPINE ! (PLS. READ MEDICAL REMARKS BELOW). LOWES WAS NOT EVEN POLITE IN IGNORING MY REQUESTS FOR SPECIAL HELP, LOWES BEHAVED SHAME-FULLY AND UN PROFESSIONALLY, AFTER 5 TRANSFERRED PHONE NUMBERS LATER. LOWES CORPORATE SENT ME TO THE "EXTENDED SERVICE" COMPANY . I CAN'T USE THIS POLICY BECAUSE IT ISN'T OVER TWO YEARS YET ! DON'T BUY THIS PLAN THE MONEY IS NOT REFUNDABLE !!... I EXPLAINED THAT IF IT BECOMES TOO HOT IN MY MIAMI MOBILE HOME, MY HEART GOES INTO S.V.T. (SUPER FAST RATE,OVER 200 BPM.S). I WAS TRANSFERRED TO "DENBY A/C SERVICE" NEXT... NOW, I WAS RESPECTFUL AND POLITE I EXPLAINED I WAS DISABLED LINE OF DUTY, MY CIRCUMSTANCES MEANT NOTHING TO LOWES, I DON'T UNDERSTAND PEOPLE LIKE "THIS" NOW SO FAR, 1. LOWES REFUSED TO JUST "EXCHANGE" THE UNIT. 2. LOWES REFUSED TO CREDIT IT TOWARD A DIFFERENT A/C. UNIT. 3. WILL NOT REFUND THE CASH, SO I CAN REPLACE IT BEFORE IT BECOMES TOO HOT 4. A SERVICE SUB-CONTRACTOR WILL CALL ME WITHIN TWO WEEKS, TO MAKE APPOINTMENT TO COME VERIFY IT IS BROKEN ?. 5. 1ST. SERVICE PERSON WILL SET-UP A "HOME-REPAIR" APPOINTMENT, AFTER EVALUATING WHAT MUST BE FIXED. REPAIR PERSON WILL RESPOND WITHIN 2 WEEKS TO REPAIR THE A/C UNIT AT MY HOME. 6. IF SECOND REPAIR PERSON CERTIFIES THE UNIT IS BEYOND REPAIR, IT CAN THEN BE RETURNED !!! 7. IF I CAN SOME HOW CARRY THIS HUGE UNIT TO LOWES IN HOMESTEAD FL ??. IT IS UP TO THE FIRST MANAGER WHO REFUSED TO HELP ME AT ALL, IN THE FIRST PLACE TO DECIDE IF THEY WILL HONOR, 1. THE STORES GOODWILL AND GOOD NAME POLICY, 2. THE LOWES 91 DAY EXCHANGE/REFUND POLICY , 3. THE DANBY 1YR. POLICY AGREEMENT. 4. LOWES ALREADY REFUSED TO CREDIT/RETURN THE 2YR. $35.00 EXTENDED POLICY (DONT BUY A EXTENDED POLICE UNTIL YOU HAVE A PRODUCT 11MOS. OLD !!). IF YOU HAVE BEEN SHOT-UP PROTECTING YOUR COUNTRY DON'T PURCHASE ANYTHING FROM LOWES IN HOMESTEAD FL. THAT WEIGHS OVER 10 POUNDS !. DON'T PURCHASE ANYTHING THAT MIGHT BREAK AFTER IT LEAVES THE STORE. DON'T EXPECT TO SPEAK TO THE MANAGER A SECOND TIME, ABOUT THE SAME SUBJECT, EVER. (COULDN'T REMEMBER THE NAME AFTER THE MORASS OF UNPROFESSIONAL DOUBLE TALK). THIS A/C UNIT COST OVER 1/2 MY MONTHLY CHECK. I WAS POLITE, I ALMOST BEGGED AT SEVERAL POINTS IN ABOUT 8 CALLS. I DON'T HAVE THE 1ST. APPOINTMENT YET. THIS IS A HORRIBLE WAY TO TREAT ANYONE. IT IS SO DEPRESSING TO BE THIS DISABLED, TO BE IGNORED AND TREATED THIS BADLY. DO YOU KNOW HOW HOT A TRAILER GETS IN MIAMI, WHEN THERE IS NO WIND ? MEDICAL FACTS I SHOULDN'T HAVE HAD TO EXPLAIN... I have ARTIFICIAL PIECES IN MY SPINE AND AN SURGICALLY IMPLANTED COMPUTER TO BLOCK PAIN IMPULSES, THERE ARE ELECTRICAL "LEADS" GOING UP AND DOWN MY SPINE. I CAN NOT LIFT OVER 10LBS. I HAVE HEART TROUBLE WHEN ITS HOT I MAY HAVE TO BE IN THE HOSPITAL TO RESTORE RATE.
United Flooring Hudson, FL | Lowes review from Tampa, Florida
United Flooring gives terrible customer service and floor installation services. United flooring will lie to your face and give you the worst installation from Lowes subcontractors ever. United flooring scheduling from lack's ontime commitment's. Installers are less than professional. United Flooring does not keep installers accountable to industry standards. United flooring provides all floor covering installations for Lowes and covers Hillsborough and Pasco counties. Makes floor industry look very poor at best primarily for bad service. Why Lowes allows United flooring to install the flooring professionally is a question that only Lowes Installation services can answer. I highly recommend you do not use United Flooring.
If this *** swears at my wife again I will beat his *** | Lowes review from Chicago, Illinois
My wife works at a lowes and her manager swears at her. She is afraid to lose her job if she complains because the others that have also have been fired. She busts her butt. She comes in early works on her days off help other departments and she has to deal with this *** talking like that to her. Stay Woody If I see you on the street I will beat the *** out of you. I promise. I have personally boycotted shopping there as a result of this practice of firing the good employees and hiring bad management. Demoralize me I dare you.
Overcharged for door installation! | Lowes review from Livingston, New Jersey
I went to Lowes to purchase and have a cliding glass patio door installed. The door was priced about right and the estimate including install was about $435. but somehow I ended up with a bill for over $1000. I called the store manager and have not heard back. It appears that I was charged almost $700 for an install that was standard and took the two men who came under two hours to complete the replacement. I saw their invoice and it gave them $125 for their work installing the door. Beware of using lowes. I found this prohibitively expensively and would not use them again.
Kolbalt Toolbox! Self Destrution! | Lowes review from Augusta, Georgia
Yesterday my week old kolbalt Toolbox Fell over all by itself! These upright toolboxes are very dangerous! It is on level ground, and is not overloaded. It can hold up to 1000 lbs, Somehow, I guess on the ground with your tools all over the floor and the toolbox pieces everywhere! I hope lowes can help me with this. I need *** new toolbox. It is nothing but bent metal now! Im glad it didnt fall on a child they would be dead! I will let you know what lowes does about it. Im hoping for the best. Be careful!
Lowes GE Money Problems Problems
Lowes GE Money they are harrassing me after they closed my credit card I had a Lowes Card for 20 years. What is wrong with Lowes and GE Money Please help They Harrass and they have poor credit associates. What is the address for Lowes Corporate and Lowes GE Money. Lowes doesnot stand behind their products I had a washer that broke and broke wht is wrong with Lowes. Lowes credit said I was a good customer then they cut my account down with regards to credit line then tey sent a collector after me I mailed 4 payments they said they never got
Lowes Credit Card
I'm A Lowe's Customer and want my rebate wahhh wahhhh wahhhhh | Lowes review from Shallotte, North Carolina
I was working at my register at Lowe's and a man comes in and says he wants his last day rebate for buying a bunch of *** insulation. Well,the rebate didn't print out as it was ENDED that day and another associate had to practically wipe his *** to get the rebate from the website for him. THEN he goes back to get more *** insulation so he can get his rebate again and a hundred dollar gift card for buying so much *** insulation. What kind of idiots are you guys that come into our store? Can't you come in without having issues to fix? You all make me want to vomit.
Lowes Gift Card
Bad Machine, Bad repair service, NO SHOW | Lowes review from Huntington Beach, California
The worst service contract ever, the worst repairmen working for Lowe's. had service call today. Finally got ahold of co said they will be here today.The guy called at 245 pm,and said lost how do i get to your place. 5 min away. Its 6:10 pm Not here. I am pissed. Plus had to rescheduled for Tuesday, clothes in washer wet. I am so mad. Didn't have balls to call and say still can't find you. J & M appliances. If they schedule call for them SAY NO. Now have to try another company..Also no pay to miss work
Terrible Vinyl Floor Inastallation | Lowes review from Herndon, Virginia
Lowes installed a vinyl floor with Balance Point as their contractor. They did a horrific job, couldn't bevel the molding, destoyed my refridgerator. After 3 attempents, Balance Point still could not get it right, and Lowes would not make it right. Mark, the owner of Balance Point has promised to send an appliance repair man to *** the damage to my refidgerator and even told Lowes that he paid someone to check the damage, but to this day no one has called or shown up. Mark from Balance point is a liar and a thief. Do not let his crew into your home. Once they have your money you are on your own. I will never do any major business with them. I will go there beacause they are close to buy small items. Dave Pedrianes
Lowes does not honor posted rebates
I recently purchased a GE appliance from Lowe's. The sign stated that the appliance qualified for a $50.00 rebate, which was part of my purchase decision. The clerk had difficulty getting the rebate form to print, and I had to wait. I submitted the rebate, and now I get a letter that the rebate was only for a pair of appliances. The sign did not say pair. The salesman sold me one appliance and stated the rebate applied to the appliance. The cashier had to get the rebate form from a separate computer. All of the above with the understanding that it was for the washer alone. I called the number and was blown off, and told that the only rebates are for pairs of appliances. This was a deceptive practice. I will not purchase anything from Lowes ever again, and suggest that no one else gets scammed like this either.
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