Lowes Reviews and Complaints
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Lowes in Troy, Alabama - Extreem,poor service.not trained
dear sirs.or Madam, The service at store(#22120-70110-09111,TROY ALABAMA) has gotten worse than any business should allow, and still stay in business..while I attempted to check out with (2) two gal of paint, it took 33 min with no one in front of me. The cashier did not know what to do nor didn't seem to really care. also as we(the line behind me) waited the Lady behind me complained that she was trying to buy a refefrigerator, and could not find any one to help her . Just for your knoledge, we often drive 39 miles one way to Montgomery, to Home Depot for better service and the produce we need. it is a shame you don't care any more. you started off with good help and it has( gone to *** in a hand basket). very bad. every day most of your problems is at the check out ...they really don't care...they seem to be untrained.and not intrested in what the one who PAYS needs or wants. sincerly. W. H. McMaster P.O. Box 155 Goshen , Al. 36035
Lowes in Pittsburgh, Pennsylvania - Sent wrong dryer after waiting 22 days for gas dryer. c
we bought a gas dryer samsang and have been waiting for them to deliver this dryer since june 12 2010. on friday june 25 (so much for next day) they came but had an electric dryer and not gas dryer we bought on june 11. called today june 28 and said only couple more weeks and we should have dryer. my question to lowes? we bought new dryer on june 11 as ours broke and they next day service, well it has been 22 days and wash is piling up. will not buy anything from lowes again as they got me once but never again. don clayton
Lowes in Mineral Wells, Texas - Overcharged
I went to Lowes on Tuesday and priced shingles. They were $24.95 a bundle. After talking, pricing, and looking with co-manager on Tuesday. On Sunday,I went to the store ordered and ask if they could hold them until July. I paid for the shingles and looking at my receipt I informed Crystal this was not the price I was quoted. She informed me this is what the computer prints. I was charged $27.98 for thirty squares, this made my bill over $300.00 more than I wanted wanted to spend. I was informed that I would have to come back to Weatherford on Monday and talk to the manager. I was to bring back my receipt and the ad in to get the price.
Owensboro Lowes sold me cabinets and are not fixing faulty one
I was a loyal customer, but will never buy from them again. I bought $10,00 dollars worth of cabinets from them last year. I waited 3 months for a rebate. I have a replacement cabinet in my garage - shipped by their vendor, that has been there since March! I have tried to set up an appointment to have it installed five times (three of them face to face with the salesperson), complained to five managers,and been referred back to the salesperson who is never there to take calls. She has placed responsibility back on me to make sure her vendor does his job. He didn't! I specifically asked management to have someone else call/deal with this issue, and they ignored my request. There has been absolutely no follow up from their management staff, and for that reason, I will never buy from Lowes again. I have been a loyal customer over the years that has encountered numerous problems in this store, but always gave them the benefit of the doubt. Never again! I will shop at their competitor - who I do not like. I bought the cabinets and was given a $500.00 rebate. It took three months and hours of trying before they finally gave me cash that I spent in their store replacing all the doors/knobs in my house. I also bought an over the cabinet microwave during this project that was not the model listed on the box. No one in the store could tell me where the smoke filter went. Another fiasco, but they resolved it, but I was the one inconvenienced. Over the years I have built a very large deck, three privacy fences, one decorative fence, remodeled/painted two houses, and bought numerous power/woodworking shop tools from them. I have numerous appliances in my home purchased from them - never again! I have been told by staff they did not have time to explain something to me. I resolved that and went back. I was told by a very young twit he was a master plumber and there was no way to install their dishwasher without replacing my plumbing feeder lines! I kept the dishwasher and went to their competitor, explained my situation, and had the fittings I needed sold to me. I did not replace my plumbing, nor did I go back to the store and show the *** he was wrong. These are just a few of the issues I have face in this store over the years, but this issue seals it. I can not believe anyone would treat their customers in such a manner in today's environment! This is one customer that will not be treated in this manner again!
Lowes in Knoxville, Tennessee - Lowe's: Left us with a stove in the bedroom for the weekend
Lowe's: Left us with a stove in the bedroom for the weekend and the fridge in the Living room. Unhooked the water from the fridge and shut the cold water off in the kitchen. They done the leveling in the Kitchen and Dinning area and it didn't work. It's pealing up and breaking in the kitchen where they put it on top of the Linoleum. We are very unhappy with the results. They don't want to put down Lamanite now because they say our floor is too unlevel. It wasn't the first time they done it!
Lowes in Tampa, Florida - Could not find any help.
I went to Lowe's on Water's Avenue on Monday to buy a new front door and new french doors for the back of my house. Could not find anyone to help me. Went back this evening, and still could not find anyone to help me. I even went to the front desk and had someone call for help, still no one came after 15 minutes of waiting. Here I am wanting to spend money, to help our economy, and no one in the store seemed at all interested in making a sale. My advise - Stay away from Lowes!!!!
Lowes would screwup a soup sandwich
I made a big mistake and ordered replacement windows at Lowe's. A disaster! Lowe's ordered too few windows despite being given a written order; the windows did not arrive when we were told they would, and we have to wait a further 3 weeks to receive the window that they were short. On top of all this the store attitude is "so what". Their store policy must be "hire the handicapped it's fun to watch them work." I have no idea what has happened in the past few years. Up till then Lowe's was a fairly efficiet well run store. No longer!
Lowes couer d alene carpet installation
let me start by saying we have spent in excess of $5,000 with lowes in the past 3 years.The most recent was carpet installed 2 years ago by a installer who doesn't work for them any longer.1 year ago we complained the carpet was loose,they sent out a guy to fix it.(he said it was a poor install)now they want to charge us for stretching the carpet again and won't discuss any other resolve.At this point I think I want it all torn out and replaced and sue lowes.I won't shop there again.I hate home desperate but that may be where i have to go.
Lowes in Dunnellon, Florida - Said over the phone proeduct on sale through June 22, 2010, was tagged on sale, but not on sale at t
Phoned Lowe's to find out dates of item on sale. Told on sale through June 22, 2010. In-Store display item tagged with sale price, $69. A store employee put Bissell Model 2080 Quick Steamer into my shopping cart in the Brooksville Lowe's on June 22. When I was at the register it rang up full price and I had to get a refund because the cashier said it was no longer on sale when I viewed my receipt. As I left I told her she would need to tell someone to take down the tagged sale price on the display model. I was so tired and disappointed I did not feel it worth the effort to dispute this at the time. The next day I wish I had...perhaps a raincheck with the sale price would be in order from Lowe's?
Lowes in Buffalo, New York - Vetran denied vetrans 10% discount
In the past I have recieved a vetrans discount on purchases at Lowes. I am a Korean War veteran and have a card showing my service. Lowes now refuses to honer my service as I do not have a card with my picture. I have not used V.A. Medical benefits, so can't get a picture I.D from the V.A. Other vets I know use V.A. medical benefits, have a V.A. picture I.D and get the 10% Lowes discount. I feel Lowes is discriminating agaist me and dishonering my 4 years of military service.
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