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We ordered a refrigerator and scheduled a delivery for 02-06-2010. We were told someone would call the day before to give us a time frame for the delivery. NO ONE CALLED. On 02-06-2010 we were told someone forgot to schedule the delivery. Lowe's has a delivery...
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3 comments
Anonymous
#123860

sorry ur upset i work for lowes in delivery and they r right sometimes the salesman forgets to set up the delivery if that happens we dont know it needs delivered but u did the right thing call over the store and it will get resolved

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#170302 Review #170302 is a subjective opinion of poster.
I received a lowes coupon in the email for 10% off I went to store made a purchase of arround 240.00 gave them the coupon they said it had allready been used.I said I just got it last nite they said sorry I said well just put everything back the only reason I was...
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4 comments
Anonymous
#125656

Next time try talking to the manager, I've always had my coupons honered even if they are expired. And the post office sends out those movers coupons not lowes

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Review
#170090 Review #170090 is a subjective opinion of poster.

Lowes in Eddyville, Kentucky - Web site is not helpful

all i wanted to do is find out if a tool was avalible. could not find any way to get the tool page or lists to show on my computer. had no trouble going to the lowes site and finding what i wanted. guess where i am going to pick up my equipment. this is the second time i have attempted to use your site,i am not the best computer user but dont have trouble at yhe lowes site or the home depot site. Terry Panici p.s. i usually use your marion store,but live thirty miles away and dont like to go unless i know the product is available. calling doesnt work well either.
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1 comment
Anonymous
#120878

Imagine that, Terry Panici has a complaint. You are a stain on society.

Review
#169520 Review #169520 is a subjective opinion of poster.

Lowes in Clermont FL Sucks at Delivery

After cancelling twice, and not returning my phone calls, I finally gave up on the delivery of a stove, fridge and dishwasher and just cancelled my order. I had a hard time getting the order cancelled too...they kept trying to tell me that it was my fault because they had tried to contact me and could not reach me. I'm sorry but if you tell me you are going to be there..you should be there. I should have known that "free delivery" really means..we could careless if you get your order! I will never order another appliance from Lowes in Clermont, Florida
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3 comments
Anonymous
#110171

we ordered cabinets, took over 3 months it was a nightmare back and forth because they didn't measure right and want their designing not yours. My husbands cousin in Ind.

had the same person helping her and would give her same sob story about living with sister. COMISSION

Anonymous
#109482

Customer Service @

www.lowesceo.com

:?

Anonymous
#108556

Lowes is terrible with their delivery service. I had nothing but bad experience with them. I found out that they use a third party delivery service and most of the time there is a huge communication breakdown between the companies.

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Review
#169003 Review #169003 is a subjective opinion of poster.

Lowes does not honor their expensive warranty

I bought a pressure washer from lowes. They sold me a 3 yr warranty to cover any mechanical faliures. They didn't bother to mention that the warranty is void if machine is used for commercial use. Now that my machine needs repairs, Lowed is trying their best to wiggle out of their end of the deal. I paid $64.95 for the warranty and when I took my machine to the shop the shop charged me $35 for some simple repair but did not change the pump which was why I took it to the shop in the first place. Also their manager at Lowes pretended to really want to help me but conviently was currently out of loner machines so I was stuck in the wind to go dig out of savings to buy a new machine so that my business could function for the day. I will run an add in my local news paper and tell everyone I see if lowes does not fix my machine!
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2 comments
Anonymous
#110119

Your Lowes extended warranty runs concurrent with the mfr. If the mfr warranty is 2 yrs, you have purchased a 3rd year.

If it is 1 yr, you purchased years 2&3. That itself is highly deceptive. Also, no one will ever ask you what your occupation is, much less a cashier. Also, you are not covered for any part deemed a regular maintenance item, which there are plenty on the pressure washer.

Plus, any damage is not covered. You have an argument that is bigger than the store.

Anonymous
#107603

The terms and conditions clearly state that the plan will not cover commercial use.

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Review
#168764 Review #168764 is a subjective opinion of poster.
While shopping at location other workers called for help in Key Dept. once Frank arrived at dep[t. the other workers explained to him that I needed assistance with locating an item. Once Frank arrived at dept he states "SHE DON'T NEED MY HELP, at once time he...
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8 comments
hopefulregret
#133684

I've worked for Lowe's and I have to say that this company works very hard at training their employees to be polite to all customers. Poor customer service is never accepted, and it is extremely easy to get in touch with management at any point in time if you do run into someone who isn't doing their job properly.

That isn't to say that your claim isn't a valid one.

Not all employees do what's expected of them and sometimes a few bad ones might slip through.

However, it shouldn't have been difficult for you to contact management at that store or even go above their head without an issue. Their corporate contact information is also available on their website, as well as at each store's Customer Service Counter.

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#168730 Review #168730 is a subjective opinion of poster.
Loss
$45

Lowes in Malta, Illinois - Is Staff challenged in some way?

When reading all of the negative posts concerning Lowe's as either a company, it's practices, or products, have you all noticed the by now all-too-insipid reply that Staff gives to each and every complaint? He ALWAYS just reponds with "Contact Lowe's CEO", NEVER gives an intelligent, in-depth reply to a customer's issue, whether it be insightful, thoughtful, or even humorous. Perhaps he is merely a disgruntled ex-employee who has issues, is perhaps slow, or cannot respond with an intelligent, honest reply. People look to this sight for help, not be directed to another website.
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4 comments
Anonymous
#114146

alright *** I work at Lowe's and must admit the store does suck but so do the customers. Most customers are trash and I could care less how they feel.

All anyone in retail cares about is the paycheck so shut the *** up and quit crying. *** off

Anonymous
#106644

Cannot respond with an intelligent, honest reply. Because Mr.

Niblock & his high paid attorney have warned. Say too much & we will come after you.

www.lowes-lawsuits.com

:sigh

Anonymous
#106541

Argument won.

Anonymous
#106446

Don't forget.

www.firerobertniblock.com

:)

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Review
#168378 Review #168378 is a subjective opinion of poster.
Lowes Drywall sucks it breaks and crumbles very easy. When you screw it into foundation is starts to break and crumble. I would not advise anyone to buy drywall from them. The service also sucked. They need to hire people that know what they are doing.I called them on...
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5 comments
Anonymous
#1087387

You are pissed over 11 dollars? Wow.

Lowes, Home Depot & Menards are all basically the same, if you buy the cheap stuff, you get the cheap stuff.

Dummy.

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#168183 Review #168183 is a subjective opinion of poster.
Loss
$11
In regard to the disgusted door recipient at Lowe's, and their decision only to buy small items at the store. We here in Oak Creek Wi will never give our store another cent, including buying a bag of salt. In 2009 we purchased 2 Larson storm doors at the Lowe's in...
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3 comments
Anonymous
#120023

Going to Lowe's was your first mistake.

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#168110 Review #168110 is a subjective opinion of poster.
I know there is a class action law suit against the maker of the composit decking but here is my question. Shouldn't Lowe's be suing them instead of the consumer? Lowe's bought the product and sold it to it's consumers. I was part of the suit, Lowes...
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8 comments
Anonymous
#1229055

Fantastic suggestions , I was enlightened by the specifics ! Does anyone know if my company might acquire a sample 3-Day Notice to Pay Rent or Quit example to type on ?

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#167534 Review #167534 is a subjective opinion of poster.